Best Service Dispatch Software
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Compare the Top Service Dispatch Software as of November 2025
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What is Service Dispatch Software?
Service dispatch software is a tool that helps businesses manage and optimize the scheduling and assignment of service personnel for fieldwork or customer service tasks. This software allows dispatchers to assign jobs, track technicians' locations in real-time, and ensure that the right resources are sent to the correct location at the right time. Key features of service dispatch software typically include job scheduling, route optimization, customer communication tools, and real-time updates for field service teams. It can also provide reporting and analytics to track service performance, improve efficiency, and ensure timely delivery of services. By automating and streamlining dispatch processes, this software helps businesses reduce costs, improve customer satisfaction, and enhance service team productivity. Compare and read user reviews of the best Service Dispatch software currently available using the table below. This list is updated regularly.
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1
HCSS
HCSS
HCSS improves service dispatch by giving contractors tools to assign, track, and manage field service calls efficiently. Dispatchers can schedule crews and equipment in real time while monitoring job progress from the office. Mobile access allows technicians to receive updates, log work, and capture signatures on-site. Integration with job costing ensures service work is billed accurately and promptly. The system reduces downtime by ensuring the right resources are sent to the right job at the right time. Reporting features provide insight into service response times and productivity. With HCSS, service operations run smoother and more profitably.Starting Price: $60 - $4,000+/user/year -
2
Dispatch Science
Dispatch Science
Optimize and automate all your deliveries with Dispatch Science. Dispatch Science manages, optimizes and automates all the steps a delivery business needs to get the job done. It supports order-booking, CRM via a self-serve customer web portal, pricing, route optimization, manual and automated dispatching, real-time tracking with predictive ETA notifications, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. Our API extends automations to 3rd party applications like accounting, eCommerce, other 3rd party logistics platforms, and more. Our solution is used in all industries where deliveries are needed, such as: -Courier and parcel delivery services -eCommerce last mile deliveries -Manufacturing distribution -3PL's -Restaurant, food, and beverage distribution -Hospital, medical, and pharmaceutical deliveries -Retail last mile distributionStarting Price: $675/month -
3
BigChange
BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back. Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or 100, we’re here to make a big difference to the way you work and to help your business grow stronger.Starting Price: £69.95 per user per month -
4
Hauler Hero
Hauler Hero
Reduce wasted fuel and increase services per hour with drag-and-drop dispatching and an easy tablet app. Automate time-consuming office tasks, streamline office workflows, and finally get home at a reasonable hour. Blow past service expectations with a convenient, mobile-first experience your customers will appreciate. Stop hunting for buried critical customer info and start pricing and adding service easily and accurately while resolving issues in less time with fewer clicks and modern search. Understand why drivers are idle, bill when containers are overloaded and help new drivers find the container as if they've serviced it a hundred times. Stop hunting for buried critical customer info and start pricing and adding service easily and accurately while resolving issues in less time with fewer clicks and modern search.Starting Price: $375/active truck -
5
Field Force Tracker
Rapidsoft Systems
Field Force Tracker - A Feature Rich, Easy to Use, Comprehensive Field Service Software Solution Field Force Tracker™ is a very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with the most powerful mobile applications in the industry. With it, you can quickly schedule jobs, dispatch right employees, collect accurate information, manage inventory, and invoice faster. Our field service software makes it easy for you to eliminate waste, get more done in less time and become more profitable. On top of it all, despite having enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses. It is a Web-based, Cloud hosted Field Service Management Software that will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service TicketsStarting Price: $19.99/month/user -
6
TourSolver
Nomadia Group
For 30 years, Nomadia Group has been providing an extensive range of routing & scheduling optimization software to help enhance field forces' productivity by up to 30%. Their software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices. Customer support is provided by email, chat and over the phone during EST working hours. Routing & Planning optimization helps decision-makers define relevant, realistic, and profitable routes while providing high-quality customer service and managing emergencies: installation, repair and maintenance services, sales appointments, pickup, and delivery. Nomadia ensures fast and substantial productivity gains of 20% on average.Starting Price: $20.00/month/user -
7
Ai Field Management
AI FIELD MANAGEMENT
Is AI-FM Different? Easy as 1-2-3! 1) Award Winning Tech + 2) Fair Pricing + 3) 5 Star Reviews - 1) AI-FM has won SEVEN 2019/20 Awards from Silicon Valley including the ability to "UBERIZE" your Operations - 2) Pricing starts at only $7.99/user/mo or $99/mo (UNLIMITED Basic). - 3) Please see our cherished Reviews from real people (visit website), AI-FM is a true partner to our Members. Manage your Org, top to bottom via 1 Intelligent Platform: Employees, Contractors, Customers, Jobs, & Assets by Geography & Time. Plus, the Field can use VERBAL Commands via "Siri" in ANY Language or via "Google Assistant" as wellStarting Price: $4.99/month/user -
8
Fieldcode
Fieldcode
Fieldcode is a field service management software that leverages 20 years of global expertise to deliver a fully automated, Zero-Touch process for field service operations. Fieldcode automates ticket handling from creation to technician assignment, reducing manual tasks and easing dispatcher workloads. With scalable, cost-effective pricing tiers for different business needs, Fieldcode helps businesses manage the entire field service lifecycle efficiently and improve customer experience.Starting Price: $25 per user per month -
9
FarEye
FarEye
FarEye is a predictive logistics SaaS platform that is making deliveries efficient for industries across Retail, Manufacturing and Transport and Logistics. FarEye’s intelligent logistics platform enables enterprises to orchestrate, track, and optimize their logistics operations. It empowers enterprises to gain real time visibility, excel in the last mile and deliver customer delight. With 17 Gartner mentions, DHL, Walmart, Amway, Dominos, Hilti and 150 plus customers have laid trust in FarEye as their partner of choice across 30 countries. FarEye is empowering global enterprises to shrink delivery time by up to 27%, increase courier productivity by up to 15%, eliminate risks by up to 57% and ensure operational excellence.Starting Price: $20.00/month/user -
10
NYLUS
Nylus Systems
Nylus provides an All-In One Centralized Operations Management Suit at a lower cost. We help optimize field crews by automating scheduling & dispatching, management of safety & training, e-work orders, invoicing, routing, project management, timesheet and much more. From unit scheduling for Hyrdovac trucks to chemical disposal routing, NYLUS will recommend the best and most effective system for your company from our 6 industry specific specialized dashboards. Stay connected to the main office using our mobile app and GPS devices, receive job notifications on any mobile device, use our in app messenger and communicate with field crew at any time. Capture e-signatures out in the field and send forms live to the office or to the site foreman. During implementation our clients will receive a designated account representative to manage onboarding, training and all aspects of the implementation.Starting Price: $21.00/month/user* -
11
CalAmp
CalAmp
From UX to platform to edge devices, we take care of everything, so you can keep things moving efficiently! The CalAmp Telematics Cloud is a dependable secure platform that is a solid foundation for your telematics needs. We provide telematics capabilities and best practices that adapt to your processes and integrate into your systems. Whether using one of our purpose-built applications or leveraging the underlying power of the CalAmp Telematics Platform, we provide flexibility to fit into your organization’s needs. From applications to platforms to edge devices, CalAmp’s solutions are built so you can trust them to always support your business. Fully redundant with built-in autoscaling capabilities you can ”dial-up” the level of availability that meets your business’ needs. Your telematics information is critical to your systems and how you do business. CalAmp’s enterprise-grade solutions are used worldwide and can scale to meet your needs, both today and tomorrow.Starting Price: N/A -
12
Limo Anywhere
Limo Anywhere
Limo Anywhere is the one-stop technology solution for limousine operators. Limo Anywhere offers a comprehensive set of software and mobile app tools designed to help small and medium-sized limousine operators and livery services turbocharge their operations even while on the go. Limo Anywhere enables operators to streamline business operations, from booking, scheduling, dispatch, payment processing and reservation, increasing productivity and success.Starting Price: $79.00/month -
13
Workiz
Workiz
Finally, an FSM powered by AI and smart automations that work for you. Workiz simplifies operations, strengthens customer relationships, and drives business growth. As the leading field service management platform built with service pros in mind, Workiz offers the Genius Suite: a powerful set of tools including Jessica AI Dispatcher (Genius Answering), cloud-based invoicing, scheduling, SMS messaging, CRM, and work orders. Everything you need to stay organized, win more jobs, and build a service business that runs itself — with technology that feels like a helping hand, not a replacement. #FieldService #FSM #HomeServiceBusiness #ServicePros #Contractors #SmallBusinessGrowth #HVAC #Plumbing #Locksmith #ApplianceRepair #Electricians #JunkRemoval #Workiz #BusinessAutomation #SmartSchedulingStarting Price: $187/month -
14
Elite EXTRA
Elite EXTRA, an Epicor solution
Elite EXTRA: Revolutionizing Last Mile Logistics Elite EXTRA is a cutting-edge software company dedicated to transforming logistics operations through its comprehensive last mile software suite. Our mission is to improve your logistics processes, enhance your bottom line, and deliver exceptional customer experiences. Since our inception in 2008, we have been at the forefront of logistics innovation, providing solutions that simplify and streamline operations for over 325,000 users worldwide. Simplifying Logistics with Advanced Solutions At Elite EXTRA, we understand the complexities and challenges of last mile logistics. Our software suite is designed to address these challenges head-on, offering powerful tools that optimize routing, enhance delivery accuracy, and ensure timely deliveries. By leveraging our solutions, businesses can reduce operational costs, improve efficiency, and exceed customer expectations. Get started today by signing up for a free demo.Starting Price: $30 -
15
Service Fusion
Service Fusion
Easy, powerful, and mobile, Service Fusion is a complete field service management software solution that enables field service businesses to easily create, schedule, and assign jobs in under 60 seconds. It provides work order entry, dispatch, scheduling, and invoicing technology for a wide range of businesses, including HVAC, plumbing, electrical, IT and many more. With no per user fees and no contracts, Service Fusion is one of the affordable platforms on the market today.Starting Price: $99.00/month -
16
GSMtasks
GSMtasks
Complex multi-stop routes & last-minute route changes. Always reach your customer on time - the fastest way! Enter all your tasks and follow the most efficient route to all your destinations. Link different tasks and schedule recurring ones based on the needs of your day, week, or month. You can’t control chaos but you can choose the best route around it. Give drivers up-to-date information to stay on top of their daily tasks. Track the metrics you need. Put user-friendly, correct, and easy to understand data to the best use for the growth of your company. Know where your drivers are and how every task is progressing in real-time. An easy-to-read map gives an overview of your drivers’ locations & route plans together with in-progress and scheduled tasks. Keep customers up to date through automated or manual SMS and e-mail notifications.Starting Price: $17 per user per month -
17
Onde
Ondemand Apps OÜ
Onde is a set of ride-hailing white-label mobile Customer and Driver apps, and web apps for new and growing ride-hailing services. Onde's platform supports your business growth by not charging for additional drivers or trips and being able to handle millions of orders simultaneously. A smart order distribution algorithm ensures reduced idle time for drivers and allows companies to cover more orders with fewer drivers. Multiple payment gateways, both web and mobile booking options, public API, and advanced built-in performance analytics are included. With a monthly subscription, you get regular updates for both Android and iOS apps, exceptional stability with 99.98% system uptime — among the highest in the taxi software industry — and access to a global community of taxi leaders. Every package includes ASO upon activation, with premium packages also featuring promotional services in app stores. Try Onde for free with its demo version to explore all its features at no risk. -
18
The Service Program
Westrom Software
Manage your service business effectively and route more efficiently with the industry leading, service business software that seamlessly integrates with QuickBooks™. QuickBooks™ compatible. Easy to set up. Simple to use. Customer portal and robust mobile solution options. Seamlessly integrate with QuickBooks™. Post Invoices, employee time, bills etc. Works with classes and sales reps, no need for double entry. Enter/complete tasks & work orders. Take before and after pictures of jobs. Enter and view customer equipment, signature capture, print and/or email transactions. Service business software allows you to track customer profitability, improve staff communications, and effectively manage your routes. Optimize routes by area, day and tech. View details of each stop, map to each stop or service call while on the road. Generate Route Maps and optimize your stop order to be more efficient.Starting Price: $49.00/month/user -
19
Route4Me
Route4Me
Routing chaos finally solved. Extremely easy-to-use. Route4Me automatically plans routes for your business and dispatches them to a mobile app with built-in navigation. Perfect for field service, field sales, field marketing, territory management, and every business requiring last-mile optimization. Route4Me provides the world's most used route sequencing and optimization software for small businesses and enterprises to over 35,000 customers. Type, copy-and-paste, or upload your customer list. Then, pick the number of drivers and hit optimize route. That's it! Within about 10 seconds you will have an optimized route for yourself - or for every driver on your team. Routes are optimized and planned just as quickly when doing large fleet route optimizations.Starting Price: $9.99 per month -
20
Manage Petro
Manage Petro
Manage Petro Software is a SaaS software company based in Canada that was founded in 2008 and offers a software product called Manage Petro FMS Software. Manage Petro Fuel Delivery features training via documentation, live online, webinars, and in-person sessions. Manage Petro is the only fully integrated cloud software on the market today that provides real-time data from our advanced mobile App and back office management solutions. FMS system automatically and instantly updates your order/work order, dispatch, billing, Fuel/ Inventory/Fleet management and accounting with a single entry. Track every last drop of your inventory anytime. Calculate inventory on hand with actual proportional volume. Say goodbye to major fuel loss and disorganization with your assets. Your invoices are ready to send to the clients as soon as the driver closes the delivery ticket. All price tracking and tax calculation become effortless now.Starting Price: $15,000 -
21
Novagems
Novagems
Novagems is an all-in-one workforce management software designed to simplify and optimize team operations across various industries. With features like seamless scheduling, real-time time tracking, GPS location monitoring, and easy payroll processing, Novagems helps businesses streamline their workforce management. The software ensures enhanced productivity and better employee management, whether your team is in the office or working remotely. Novagems offers a centralized platform that boosts efficiency, improves accuracy, and provides real-time insights into your workforce, all from a single application.Starting Price: $2.49/user/month -
22
AHT TMS
AHT TMS
Fully customizable cloud-based accounting and transportation management system designed to streamline and automate your workflow. AHT TMS provides you with a full accounting solution. You can create codes, code categories, and templates. Easily create estimates, send invoices, assign operators, equipment, and dispatchers. AHT TMS instantly calculates all your costs, profits, and sends automated emails to all involved parties per your configuration. Whether you have one or a team of dispatchers, AHT TMS allows you or a team to easily create and dispatch loads. Instantly plan all your routes. Our powerful mapping tool and algorithm is designed to provide you with the best routes and distance and hours calculations. AHT TMS makes it easy to assign operators and equipment and tracking who is available.Starting Price: $99 per month -
23
Jobi
Jobi
Schedule service calls and dispatch opportunities. Track technicians in the field via GPS mapping. See tech sales and set sales goals on real-time dashboard. Find the fastest route to your appointments with GPS mapping. Create premium, mid-range and economy choices in one click, proven to boost sales. Scan credit cards, capture signatures and generate invoices all in the app, no paperwork. Import and export to QuickBooks to keep all transactions in sync. Get your own branded homeowners app to stay connected with customers. Customers can track service plans, warranties and service history right from their phone. Maintain relationships and ensure customer satisfaction. Easily track purchasing trends on the real-time results dashboard. As a contractor, the jobi homeowners app is branded for your contracting business complete with your company logo. It keeps you in touch with your customers and provides them with a valuable tool for tracking services, maintenance plans and more.Starting Price: $149 per month -
24
Fastrax
Ergos Software
Fastrax is an all-in-one business management solution designed to automate and streamline operations for service companies. With modules for dispatching, accounting, inventory management, and reporting, Fastrax ensures a seamless workflow throughout the business. The software integrates advanced tools like Fastrax TechTrax, which allows field technicians to manage service calls, print invoices, and log work directly from the field. Additionally, Fastrax Inventory uses wireless barcode scanning for efficient stock management, while automatic credit card processing speeds up transaction approvals. Overall, Fastrax enhances productivity, reduces errors, and keeps service companies running smoothly. -
25
Dooing
Dooing
Locate and track your employees in real-time or past in time. Manage your team in departments, assign team leaders and have separate task list for each team. Get real-time status updates on each action; en route, arrival or job completion. Create virtual perimeters and get notified when the team member leaves or enter the perimeter. Communicate with your team with instant messaging, share photos and update your customers with SMS notifications.Get insights about the employee performance based on their response times.Starting Price: $7 per month -
26
Routezilla
Routezilla
We help home service pros stop losing leads due to poor scheduling. Turn leads into booked appointments by automatically considering where your team will be, and where your customers live, before offering available time slots. Let them self schedule sales or service appointments without you needing to call, email, or text to confirm their location and availability. Stack appointments back to back with confidence, knowing Routezilla will minimize your driving distance from one location to the next. Unlock more efficient workflows by converting leads faster, integrating all of your systems, and reducing admin busy work. Simply input your services, hours of operation, and service areas into Routezilla. Customers simply enter their address into Routezilla and are sent times when your team will be in your customer's area. Your customers book based on your team's schedule and are automatically sent appointment reminders. Say goodbye to the endless back-and-forth when scheduling appointments!Starting Price: $19 per month -
27
vWork
vWork
vWork is job scheduling and dispatch software for field workers, that makes your dispatch and field teams more effective. Jobs are managed more efficiently, your field workers know where and when each job is scheduled in an easy- to-use app and your customers are kept informed every step of the way.Starting Price: $49.00/month/user -
28
SMART Software
SMART
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.Starting Price: $74.99 -
29
Vonigo
Vonigo
Vonigo helps streamline the field service management process from end-to-end. We offer a unified suite of configurable cloud-based modules including; scheduling, online booking, work order management, estimating, dispatch, routing, CRM, invoicing, payments, reporting, and more all accessible over the internet from any desktop or mobile device. Millions of jobs have been booked and managed with Vonigo. Join us for a Free demo today. -
30
StreetSync
Route Solutions
A powerful yet easy-to-use route optimization software package for your business. Build optimized route plans that account for complex business rules such as time windows, capacities, driver skills, and more. StreetSync Pro builds sequenced route plans for multiple routes for multiple days with ease! The program's digital maps are online and are updated automatically and frequently. Route plans can be printed, exported, or sent to built-in navigation and mobile device formats. Route while handling complex challenges such as certain times of arrival, weight and height limitations, driver skills, vehicle properties and more. Our subscription pricing model means no large up-front expenditure. You can therefore attain a return on investment immediately. StreetSync Pro automatically determines how few vehicles are needed because it seeks to avoid overall costs whenever possible. Built-in export profiles allow you to send routes wirelessly to WEBFLEET or to your other mobile devices.Starting Price: $99 per month
