MyPoints.com Bewertungen 25 980

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Mark Valdez provided me exceptional service for my car loan. He was very prompt on his follow-up calls. He contacted the dealership prior to me going to see the car and spoke with the finance manager... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've been using MyPoints for several years, and have cashed out numerous giftcards, mostly for Paypal and a few for Amazon. There are many different fun ways to earn points, and it doesn't take long t... Mehr ansehen

Bewertet mit 3 von 5 Sternen

They need to fix the surveys. Half of them I don’t “qualify” for, one of the surveys took a half hour to complete and kept repeating the same questions over and over again and then the system kicked m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I love MyPoints because it lets me make extra money for giftcards for things I would not ordinarily buy or spend money one. I traded in points for a Pay Pal gift card and the processing and redemption... Mehr ansehen

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4,3

Hervorragend

TrustScore 4.5 von 5

25 980 Bewertungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

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Bewertet mit 3 von 5 Sternen

They need to fix the surveys

They need to fix the surveys. Half of them I don’t “qualify” for, one of the surveys took a half hour to complete and kept repeating the same questions over and over again and then the system kicked me out, what a waste of time! Tried to contact customer service and they were no help.

21. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von MyPoints.com

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.

Bewertet mit 5 von 5 Sternen

Mark Valdez provided me exceptional…

Mark Valdez provided me exceptional service for my car loan. He was very prompt on his follow-up calls. He contacted the dealership prior to me going to see the car and spoke with the finance manager and the manager. This made my car purchase go extra smooth. Mark, thanks again. You are truly an asset to MyPoint. God bless.

8. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von MyPoints.com

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Bewertet mit 5 von 5 Sternen

Hike Foot Wear is easy to work with

Hike Foot Wear is easy to work with. Honest! Understanding!

25. Jänner 2025
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Antwort von MyPoints.com

Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Bewertet mit 1 von 5 Sternen

Absolutely unacceptable experience.

Absolutely unacceptable experience.
I was participating in an offerwall game through MyPoints and was on track to earn roughly $800 by completing clearly defined milestones. I followed the rules, played legitimately, and even spent my own money to ensure I could meet the time based milestones.
With multiple milestones completed and $178 already earned, my account was suddenly deactivated just days before the remaining rewards were due to credit. Support claimed “noncompliance” without providing any specific evidence or explanation, effectively voiding all progress and rewards.

This platform allows users to invest time and money, then removes access with no warning and no meaningful recourse. If you rely on transparency or fairness, avoid MyPoints.

6. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good

Good, i like it

4. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von MyPoints.com

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Bewertet mit 1 von 5 Sternen

Prodege is Company Behind MyPoints, InBox, SwagBucks & Other Scam Web Sites

Prodege, LLC, 8605 Santa Monica Blvd PMB 36227, West Hollywood, CA 90069-4109, is associated with MyPoints, SwagBucks, InBox and other online sites in which you can earn points for answering surveys, submitting receipts and so on.

Upromise also uses the same receipt submission system as those sites so I suspect they are connected with that site also.

The points earned can be redeemed for cash via PayPal or gift cards.

I attempted to cash out enough points on MyPoints for a $15 gift card.

Their system then displayed a error message stating:

"There was a problem sending your verification code. Please note: Prepaid or VOIP phone numbers are not allowed at this time."

This was the same cell phone and number as I've used for other redemptions of points.
Their so called customer service then replied via email that I must submit a photo i.d.

"Hello ......

Thank you for reaching out to us, we are happy to assist you.

Before we can proceed with your request, we need to ask that you complete our ID Verification (IDV) process using a government-issued ID. We do this solely to protect your privacy and security, as well as the security of our sites, advertisers, and other valued members, and completion is required to proceed.

We use a trusted, third-party vendor for this IDV process. Please do not attempt to verify in any other way. To begin, just follow this secure link below:

NOTE: PLEASE RESPOND DIRECTLY ON THIS TICKET ONCE YOU HAVE COMPLETED THE VERIFICATION PROCESS. ONCE WE RECEIVE YOUR RESPONSE, WE WILL BE ABLE TO PROCESS YOUR REQUEST

(LINK REMOVED)

They run this same scam through their other sites as way to not have to pay out rewards.

Attempting to respond to the email will once cause it to bounce back to you unanswered.

None of my banks, credit cards or online payment platforms have my photo i.d. and they are certainly not going get one so it can be used for identity theft.

25. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It’s good and good experience for this

It’s good and good experience for this

14. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von MyPoints.com

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Bewertet mit 5 von 5 Sternen

I have been a member of Mypoints for at…

I have been a member of Mypoints for at least 15 years. I love everything about it. It is easy to earn points. The gift cards are great, I never had problems with the website, and customer service members are very kind.

22. März 2025
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Antwort von MyPoints.com

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Bewertet mit 1 von 5 Sternen

Merge Cruise game offer

I downloaded the game Merge Cruise and met most of the goals but have not received points. I have repeatedly contacted them and all I get back is an email saying "We have updated your inquiry" but no other response. I have now spent over $800 to reach levels by certain dates and earn points. I now cannot see anything on my page regarding Merge Cruise because it ended. I've tried multiple times to file another inquiry but the site will not let me because it says I already have one started. No one will respond. I am retired on a fixed income and have always loved MyPoints for the extra money I can earn. This is the first time I've had an issue and it's very serious because I cannot afford to lose that kind of money. I don't know what to do now. I feel like this is a bit of a scam now because I'm being totally ignored.

7. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von MyPoints.com

We’re truly sorry your experience didn’t go as expected — we know how frustrating that can be, and it’s never the experience we want anyone to have. Your feedback is important to us, and we’d really appreciate the chance to better understand what happened so we can help make it right. When you have a moment, please reach out to us through your activity ledger on the site — we’re here and ready to help.

Bewertet mit 5 von 5 Sternen

great and awesome site f0r surveys…

great and awesome site f0r surveys highly recommended

28. Jänner 2025
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Antwort von MyPoints.com

Thank you for your feedback. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Bewertet mit 3 von 5 Sternen

#1099 reporting threshold issues

Mypoints is the survey panel I use the most. Tried to redeem points for a $50 Amazon e-gift cert.

Mypoints stopped there, system asked for my social security number. I understand why - because of the annual #1099 $600 reporting threshold

Problem is that redemption would have taken my total for this year to $575. Which is $25 below the threshold

I messaged Mypoints several times about this, with no response. Mypoints should fix their systems, and only throw up this social security number blockaid when the redemption request takes the use to be at or over $600

The law changes Jan 1, 2026. The threshold goes to $2,000 for this tax reporting requirement. Makes me wonder and anticipate this being screwed up as well

30. Jänner 2025
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Antwort von MyPoints.com

Thank you for your detailed feedback regarding the SSN request for redemptions. We understand your concern about the $600 threshold and apologize for the lack of response to your previous inquiries. We are reviewing your suggestion to improve our system logic. Please reach out to our support team for direct assistance with your account.

Bewertet mit 1 von 5 Sternen

Mypoints service dropping

I've been using mypoints.com for years with little or no problems; however they are dropping the ball.
A few days ago, I was informed that points I earned playing game of vampires would not been given.
After over 3 months, of tickets and emails and screenshots, I would not be given the points I earned and achieved because it has taken too long. They also tried to blame third party vendors, but I only used links supplied by MyPoints.
I included screenshot of my skipped achievements. I included emails from September while the game was still actively awarding me points.
Mypoints has repeatedly skipped achievements in the last few games, but were willing to award missed points. ONLY NOW ARE THEY REFUSING TO AWARD THE POINTS I EARNED. The points were for a total of 1280 ( 480 pts and 800 pts).
With continuing bad customer service this site is becoming one that should be avoided. This is sad because it's been such a decent site until the last few months.

WW

Just received the dumbest reply possible; which shows how bad their customer service has gotten.
Asking me to contact their people to again submit the same information that they have already received numerous times already. How many times is enough? I have already submitted 3+ tickets about their failure. And 2+ times questioning their lack of response to tickets. It's been over 3 months. Now they want a continuation of their failed service. Especially since they have already said they can't do anything and also tried to blame it on imaginary third parties; which also generated a response from me that went ignored.
RUN.

12. November 2025
Bewertung ohne vorherige Einladung
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Antwort von MyPoints.com

We're truly sorry to hear about your experience with the game points and support. We understand your frustration. Please reach out to our dedicated support team again with your ticket details and screenshots. They can review your case for a proper resolution. We value your long-standing loyalty.

Bewertet mit 2 von 5 Sternen

Swagbucks own this too.

Swagbucks own too. This will start going down hill too. Unless it goes back to the way it was when it first started. Same goes for Swagbucks. Because they're losing people right now including me too. I know several people that already left.

9. Jänner 2025
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Antwort von MyPoints.com

Hi! Thanks for sharing your candid feedback. We're sorry to hear you're disappointed with recent changes and that you're considering leaving. We understand your desire for the app to feel as it did initially, and we truly value your input on how we can improve. Your perspective is very important to us.

Bewertet mit 1 von 5 Sternen

If I could give them less stars

If I could give them less stars, I would. I spent hour and hours working my points up to cash out $15. This alone took forever. Then after not receiving my gift code for a week, I inquired thru customer service. After the normal; we’ll get back to you in 30 days… I got a message saying that I was found to be in violation of some rule of some sort. No details, no further explanation and no $15 for me. I’ve never lied on these repetitive surveys and have no idea how to navigate AI. But they accused me of cheating and kept my money.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von MyPoints.com

Thank you for the kind review! We're so glad to hear you had a great experience — it really means a lot to us. We appreciate you taking the time to share your feedback. If there's ever anything we can assist you with down the road, we’re always here to help. Thanks again for being part of our community!

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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