This is an aggregator/depot and you are better off going direct to the actual bus company, as I suspect you might be treated better.

Be particularly careful about the 'departing 15min after the booked time' - while our group loaded the bus within this 15min window, we were 2min late in departing and they charge a late departure fee of $120.  However the bus driver refused to take the most direct route to save himself a $12 toll, and it took an additional 20min to get to our destination.

Happy to inconvenience their customers and not compensate the other way though! 

Go direct to a reputable bus company in your local area instead.

ConXion lost our suitcase on our trip from Brisbane to Noosa.  Two weeks later their "Customer Service" team have not reached out to us and hide behind only being able to contact them by email.  Not acceptable.

I accidentally selected the wrong time, I called straight away and the customer service agent over the phone was super rude with her tone and told me too bad, so sad. You paid for the wrong ticket, that's on you. $42 is a fair chunk of change to an individual, but to a company the size of Murrays? Spare change. Absolutely atrocious customer service.

Best in Bus Company

Companies
(9)

Recently reviewed companies

CoachHire.com.au

Con-X-ion

Murrays

Newest companies

CoachHire.com.au

Con-X-ion

Murrays

Related categories

Bus and Coach Company

Bus Charter

Handicapped Transportation Service

Limousine Service

Minibus Taxi Service

Best in Bus Company

Companies(9)

Recently reviewed companies

CoachHire.com.au

Con-X-ion

Murrays

Newest companies

CoachHire.com.au

Con-X-ion

Murrays

Related categories

Bus and Coach Company

Bus Charter

Handicapped Transportation Service

Limousine Service

Minibus Taxi Service

Companies
(9)