Their service was thoughtful and handled with the utmost dignity

Our little dog Mitzy passed suddenly 2 days after we went away.  She had only been to the Vets for a check up the day prior to us leaving and was given the all clear.  My sister called very distraught to tell me what happened. She asked the emergency vet to organise for Mitzy to be cremated, as my sister was too distressed to do this at the time.  Pets in Peace were chosen.  From here on things were not good.  We had to followup as to what was happening as there was no contact from this business. It was nearly 1 month to get our little girl home, and we only became aware when we contacted them again to find out where she was.
 
When my husband and I returned home we found Mitzys ashes were returned in a zip lock bag which was then placed into a cardboard box. We had been given what looked like advertising on cardboard  with her pawprint on the other side.  It came with more advertising material and a small stuffed bear with wings. Cute touch but I have no idea what a bear has to do with the death of our beloved little dog. 
I was devastated to see how long it took and how she was returned to us.  

This cost $420.

We used 2 different services for a our previous pets and they were all returned to us within a week, with communication from the businesses letting us know, what was happening. Our pets ashes were returned in special sealed wooden boxes along with a plaque with their names and dates.

I was shocked by the difference in the services offered by these companies. The price difference was astounding.  This business charged almost double the amount for such bad service.  Our last pet only passed approx 1 year ago so there is NO way the price difference could be justified. 

I would definitely not recommend Pets in Peace in Brisbane to anyone who has lost such a special family member and friend. They did not make this upsetting stressful time any easier.  

Make sure you do your research beforehand, so you don't feel pressured when the time comes and you are at the vet saying your final goodbyes.  This was such a stressful time for us as a family who lost an important special family member.
  

Robert was very caring and compassionate when my Mother passed away.  His experience took a a lot of pressure off us enforming us constantly of every thing he was organising.

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Best in Cremation Service

Companies(8)

Recently reviewed companies

Paws to Heaven

Petsinpeace

Robert Nelson Funerals Pty

Newest companies

Robert Nelson Funerals Pty

Paws to Heaven

Petsinpeace

Related categories

Casket Service

Cemetery

Funeral Director

Funeral Home

Memorial Park

Companies
(8)