Quick and easy, caller was very nice and patient.

The trainer presented with good knowledge and professionalism. 
Delivery of information was easy and simple to understand,

I really enjoyed the training thanks Parker!

Detailed description of product , cheaper than i could buy in my local cpap store, free postage and fast delivery.

Super fast delivery of a medical certificate for work. Took the hassle out of getting an expensive GP appointment for a common bug.

Arrived in good time and as described thanks

Warning! The service is very disingenuous. The appointment starts straight away after payment, yet there are instructions requiring  browser changes and tests for the call to be functional. It goes without saying that this should be before the appointment starts. By the time i got into the appointment I’m waiting for the doctor and get a message about a delay and then it starts connecting for a second and then disconnects. Then I get a you missed your appointment page and you are required to restart the process and pay again. In the meantime, they’ve sent you a policy via email whilst waiting in the video call that you’ve had no time to read as saying that they will call you off unknown number, and an invoice. I sent a call feedback form and two messages via contact us ‘technical difficulties’ and I didn’t hear anything back till the next day. Their conclusion is that they don’t owe me a refund because they apparently tried to call my phone. I literally only used them because of the video call function as my phone is working properly. There’s also a message function on the call/site with 0 messages that they could’ve communicated with. Seems intentional in my opinion! 

Wont honour refunding my money and the customer service keeps on just say pay your order is here. I DO NOT WANT MY ORDER I WANT NY REFUND.  

I recently got helped by Charles and he was awesome. He did have good understanding and well qualified. Highly recommended if you are in health care

On 17th November 2023 l was admitted to Gold Coast Private Hospital by the Gold Coast Heart Centre for an angiogram that resulted in a stent being put in my artery. However, there was no follow up appointment made for me to see the surgeon; instead, l was referred to my GP, who discovered that the hospital had discharged me with a different medication than what the doctor has prescribed. 

By the time we discovered this, Christmas was upon us, and l had run out of the medication the hospital had given me. My GP was reluctant to give me a new script and asked me to contact the heart centre. However, there were no 'after hours' contact details available, so l had to email them, and it was 5 days before l received a reply telling me l could pick up the script from their GCPH rooms.

Meanwhile, l had been admitted to Pindara for something else, so l could not pick up the script. Twice l asked if they could have the script couriered over to Pindara, but they ignored me, and l never heard from them again. Tomorrow is January 1st 2024 and it will be 11 days that I have gone without any blood thinning medication, plus I have no idea when I will get the script. Inserting a stent in my body without ensuring that l have the appropriate blood thinning medication is negligent and bordering on neglect. 

It's hard to believe that a large practice like Gold Coast Heart Centre does not have any afterhours contact details available. But unfortunately, this is what happens when medical practitioners become greedy, forget their calling, get sucked in by some business model, and want to become entrepreneurs without having any experience or business acumen whatsoever.

The end result is that they start charging exorbitant fees, and the craving for a new Merc off the showroom floor becomes more important than caring for their patients.

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Australia Wide First Aid

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Profcover

Gchc

Newest companies

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