Disgusted with O'Brien's.
Booked an insurance claim for the replacement of a side window glass in my car, was told 2 weeks, the day before I receive a txt message to say sorry glass hasn't arrived. Call them to re book. Was previously told glass is in Melbourne I am in Brisbane. Now told another 2 weeks. Absolute joke of a company. No customer care or responsibility what so ever.

It is with pleasure that I am writing this review and giving  5 stars to RoofXPro .
After one other repairer had told me 
that “I can’t do any more for you “ and  I made 3 unsuccessful calls to other roofing companies to fix a leak in my ceiling . They couldn’t have cared less about my leaking roof!  I finally discovered RoofXPro. on the internet 
1. They came when they said they would .
2. They provided me with a prompt quote .
3. It was raining before my appointment  was due so Adam sent 2 guys out to put up some flashing temporarily. This was on a Saturday too! I was so grateful as I’d just had the interior of my house painted .
4. The guys came and performed the work thoroughly and the Company provided me a 7 year warranty on the work that they did. I am extremely happy .
5. After all the heavy rain in August 2025 a small leak reappeared  (nothing as bad as the original).  
6. I texted Adam and the next day he sent out Jack . Jack went above and beyond even climbing into the roof through the manhole. He pinpointed the problem straight away. He even fixed a batten which wasn’t even in the original work that was done .
I have to say that I have honestly never met such a nice and dedicated team of guys. Thank you to Adam and Jack . Especially to Jack . He told me he’s 17   and I must say that if all 17 year olds conducted themselves as did this young man , society would be in good hands . I cannot speak highly enough of the team at RoofXPro and would highly recommend their work to anyone.
Many thanks 🙏 Jan Tait 

I had my carpet fixed but it still looks bad. The patch don’t match and the line is noticeable. I'm disapointed, not worth the money for the repair.

This company damaged my car in mid October  - scratched dashboard and paint around external frame of windscreen, rubber not secure, window leaking. After a month they finally camped out to inspect the damage, was assured it would be fixed - now they’ve  ghosted me, haven’t been able to speak to anyone since. All their attendance at my home is recorded on my security cameras. Now taking legal action. 

Can you give Zero stars?  DO NOT USE I wish i had read these reviews! I could not agree more. DO NOT USE THIS COMPANY. The worst job i have ever seen. Originally quoted $250 to repair a 15cm x 15cm piece of carpet. When the lady arrived (not at the agreed time so I was not there) she said it "was a much a bigger job".. ok sure, what is involved?? She then said it would cost $950!!! I was rushed at work, stressed about moving out of the rental and just wanting to make sure it was fixed properly. She PROMISED it would be perfect, wouldn't even know that she had been there to repair.... well lets just say that i think my 5 year old could have done a better job! Yes, i am the idiot that in the moment agreed. But I do not know how this company can sleep at night charging these prices and doing such a dodgy job. Criminal. I have tried to call them to talk about how we can fix, or at least explain to me how/why this costed so much.. but they just hang up. Like 5 times on me today when i have call. So bad. DO NOT USE

I was so amazed at how efficient the team worked at my house today. After my 30 year old ducted system broke down they replaced it within a few days at such a reasonable price. The team are very kind and very hard working. Thanks again guys

I recently had the team from AllSealedWA do a Retile Balcony + AllGrout Service on my balcony at Duncraig. The team were terrific. In particular, Ali and Paul were very professional and outcomes focused. I would wholeheartedly recommend this company!

Quick Response I was searching for a plumber to fix the leakage in my bathroom. Three companies responded quickly to my request. I am very pleased with the services and more than happy to recommend them

After a terrible experience with a building renovation company, I just wanted to have a professional job done by a trustworthy and reliable Roller Shutter company, that would be fair and reasonable and treat us with respect and provide good old fashioned service which seems harder to come by these days, so I was even more careful choosing this time and got three quotes, there was some variation in pricing but I was happy with the salesman Andy from AllGuard Home Improvements who was polite, friendly and helpful and decided to go for the option of more expensive and higher quality roller blinds and also have a double security door fitted.

The roller shutter and security door installation went smoothly, it was a big job with 15 roller shutters fitted to our home upper and lower levels as well as the security door, the end result was a very good job done by AllGuard Home Improvements and my wife and I are very happy with the work that was done, of course with a big job as this was you can expect some minor problems and there was, but this was dealt with promptly and in a friendly and very helpful manner by contact with the owner of this family business and his wife who went out of their way to personally resolve any of my concerns, the owners Darren and Franca show that they really care about their customers not just by talk but with actions too.

I can confidently recommend AllGuard Home Improvements to do a professional job installing roller shutters and security doors because the owners of this family business are honest people who take a pride in providing good service with integrity.

Update, about six months after the installation of the roller shutters, one of the larger shutters at the front of the house after a loud bang became noisy and then stopped working, so I phoned Darren the owner/manager and explained what happened, he was very friendly and polite as usual and said that he would arrange for someone to have a look at it, very promptly within a few days a serviceman attended and fixed the problem and it was covered by their warranty so no charge to me for this service.
  
Again, I can fully recommend AllGuard Home Improvements for shutters and security doors, because they also provide very good after sales service for their customers, as I have said before this is a family business that takes pride in providing good honest service with integrity.

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