The website and the customer contact is very efficient. I received the urban bottle as well as the tumbler and love both, they are definitely leak proof and durable. The lunchbox is also great. The pr... See more
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Company details
Written by the company
24Bottles® is the Italian design brand born in 2013 with the aim of reducing the impact of disposable plastic bottles on the planet and our lives. Our focus is to combine form and function in order to offer uniquely lightweight collections of bottles, coordinated accessories and smart solutions, so as to foster a more sustainable and comfortable lifestyle, while keeping personal style in check.
LIFETIME WARRANTY
Written by the company

- Timeless design lasts for life: it's a PROMISE.
- We offer a lifetime warranty on every single product we design. And remember, our water bottle isn't just a product, it's a promise: the promise of endless hydration, non-stop adventure, and customer service that will make you feel like a rock star. So, get ready to say goodbye to water bottles that don't keep their promises and say hello to your new adventure companion. Because once you try our water bottle, you'll never want to go back. And with our lifetime guarantee, you'll never have to.
Worldwide Standard Free Shipping from 49€
Buy a Clima Bottle, an Urban Bottle and get Worldwide Free Shipping

Contact info
Bologna, Italy
- [email protected]
- 24bottles.com
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I received a fault product but Daniela…
I received a fault product but Daniela dealt with it quickly and efficiently. Thank you. Replacement is brilliant. Will order more.
May use AI-assist with repliesRead more
I ordered 3 lids but only got 1
I ordered 3 lids but only got 1. Please refund my money.

Reply from 24Bottles
Signing up for stock notifications doesn't really help
When I first looked at the Web the item was out of stock. I signed up for notifications on availability. When I checked back on the Web a few weeks later it was available again and I ordered it. About a week later finally got the notification that the item was back in stock.
great experience!
great experience!
i love the bottles, it was a birthday gift for my best friend and she loves it too.
unique designs, good quality, easy to wash. totally worth it
Non-existent customer service
Bought one of these bottles for my son, lovely design but unfortunately their lifetime promise isn't worth much.
My son's bottle went rusty on the bottom, I have now emailed the company four times in the last two months, and the company can't even be bothered to email me back.
Atrocious customer service, don't bother.

Reply from 24Bottles
Excellent service!
Really good communication and tracking of our delivery. Felt very personal and genuine.
We already bought five, but we will be buying more!!
I have about 4 bottles now which are…
I have about 4 bottles now which are used daily by the family. Great product, stylish & quality, I would recommend anyone who’s thinking about buying from 24 bottles to go right ahead.
Fab bottles.
I’ve been using a 1 lt 24 bottles bottle daily for years. I’ve added a 500ml and the straw cup to my collection. Still great products and great design.
Delivered to the UK quickly.
Its a great product
Its a great product, no weird or metallic flavors, very very light, even with water in it, and it keeps the heat of the liquid inside it pretty good.
Fantastic products
The website and the customer contact is very efficient. I received the urban bottle as well as the tumbler and love both, they are definitely leak proof and durable. The lunchbox is also great. The protective rubber on the cutlery set is very fragile and tears easily, before using it it already tore, but the customer service was so helpful, I have no complaints.
Aesthetically lovely and very practical
Aesthetically lovely and shallower than others, which is what I wanted to fit in my work bag. Not fully watertight at the extreme, but within its limits perfectly adequate.
5 star exactly what i expected 👍🏼
Fantastic
I LOVE 24Bottles, they are the only brand that we use in the house. In total we have 12 between four of us, they are lightweight yet durable. Fabulous colours and designs and always good offers around Black Friday and January.
3rd bottle I buy .
3rd bottle I buy .. also to offer as a gifs .. there are beautiful, they are practical , and they are resistant and good quality so they are so useful on the daily life. I recomended !
Love the products
Love the products anyways - specially the kids bottles.
When we had problems with the delivery last time, our bottles arrived partly broken, the CS sorted it out in a blink and sent a replacement delivery straight away.
Thank you.
The shipment was fast
The shipment was fast. I got my product earlier than I expected.
There was a small pain defect on the rim of the bottle. I contacted customer service and got refund quickly. Furthermore, they kept reminding me that the product could still be used and will perform well.
24 bottles really cares about the earth and the customer !
5 Star Customer Service
I needed to contact the 24Bottle support due to a complaint. The service was superb. Everything was handled professional. I love their products and will definitely buy again.I was in contact with Ilaria. She was very helpful and deserves all the credit.Thanks 24Bottle Team.
Perfect for it's purpose
Perfect size for my morning coffee. The sealing and lid work wonderfully. After a whole day the coffee is still the same temperature I packed it on the morning. (I drink it cold) The cup also keeps it fresh through the day.
All in all it delivers as expected.
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