7th Avenue Reviews 340

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, both in showrooms and during delivery. Consumers appreciate the high level of care and attention to detail provided by the staff, with many highlighting specific employees by name for their exceptional service. People are highly satisfied with the product quality and the white-glove delivery service. Reviewers frequently mention the delivery team's efficiency, friendliness, and thoroughness, noting that they take great care in setting up the furniture and ensuring customer satisfaction. Consumers also appreciate the team's attention to detail, such as wearing shoe covers, steaming the couch, and cleaning up after installation.

Based on these reviews

Rated 5 out of 5 stars

JP and Alex delivered and installed my couch order from 7th avenue. They were an excellent team! Very professional, very communicative. They washed their hands and wore shoe covers inside. They walked... See more

Company replied

Rated 5 out of 5 stars

Entire experience was great! Stefanie helped us find the perfect couch and was extremely informative. Due to renovations we weren't able to get the couch into the house for a while and had to keep res... See more

Company replied

Rated 5 out of 5 stars

I am impressed with Chris and Juve. They are professional and actually helped move the couch a few inches after it was in place and moved the floor lamps into their exact position to make sure the roo... See more

Company replied

Rated 5 out of 5 stars

Rating the white-glove delivery service. Adrian and Eddy were excellent. They helped me adjust my rug and other living area furniture to make sure everything looked balanced with the new couch. They d... See more

Company replied

Rated 5 out of 5 stars

Just received our new couch, it’s fantastic! Josh Tompkins at the SF Hayes Valley location was extremely helpful! He went through several design options with us in person and sent over several differe... See more

Rated 5 out of 5 stars

The entire experience was fantastic. We worked with Justin in the San Jose showroom. He was such a joy to work with - knowledgeable, responsive, and super helpful. I cannot say enough great things.... See more

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Rated 5 out of 5 stars

Nick at the showroom in Los Angeles was super helpful and went above and beyond to help us figure out what worked best for our interests. Aaron and Gio were about the best experience I’ve ever had wit... See more

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Rated 5 out of 5 stars

Very pleased with Gabe and Raul's work. They were professional, courteous, efficient, flexible and helpful in making sure my couch was placed where i wanted it. I appreciated their attention to detail... See more

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Rated 5 out of 5 stars

The guys (Alex & Aaron) showed up ahead of the delivery window which worked out amazing, completely took care of everything super fast, wore booties inside my place so they didn’t dirty the floors, sh... See more

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Rated 5 out of 5 stars

Eddy and Chris on the delivery team in San Jose were the best. They were extremely courteous, communicative and professional. They took extreme care with my new couch and everything else in my house a... See more

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Rated 5 out of 5 stars

Gabe and Camilo just delivered our new couch - they arrived right on schedule and took great care assembling everything, showing us how to connect/disconnect the pieces if needed, and how to add firmn... See more

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Rated 5 out of 5 stars

Can’t say enough good things about my experience buying from 7th avenue. Stefanie was incredible both in the show room and with troubleshooting my couch when it ended up being maybe slightly too big... See more

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Rated 5 out of 5 stars

From the very beginning, our first visit to the SF showroom was met with high level of care. Josh Tompkins helped us with choosing the best option for us, from the size, number of pieces, and color.... See more

Rated 5 out of 5 stars

Aaron and Alex were fantastic! They were friendly, professional, and funny, which made the whole experience fun from start to finish. They worked efficiently and made sure everything looked perfect be... See more

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Rated 5 out of 5 stars

Gabe and Raul were courteous, professional, efficient and friendly. They arrived in a timely manner, put the couch together and removed all packaging. They are both an asset to 7th Avenue. We... See more

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Rated 5 out of 5 stars

7th Avenue couch is amazing! We love the look and the comfort of the couch and the Classic Slim is perfect for the size for our living room. We got the white glove delivery and installation service —... See more

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Rated 5 out of 5 stars

I had a 3 seat + ottoman delivered and assembled by Eddy and Rob and had a great experience! They arrived on time, assembled everything in under an hour and were super friendly. I heard stories online... See more

Rated 3 out of 5 stars

Our salesperson, Patricia, was great. She is responsive and ordering was easy. For some reason we did not the extra filling for the pillows that was on the original order. They now offer set up and d... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Chris and Juve from 7th Avenue Coach during my installation. From start to finish, they were professional, friendly, and incredibly easy to work with. They arrived on t... See more

Company replied

Rated 5 out of 5 stars

The entire experience was 5 stars across the board from start to finish. Stephanie was so helpful and knowledgable in the showroom; she took the time to walk us through all of our options and answered... See more

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Rated 5 out of 5 stars

Gabe and Emeterio came out to exchange some lumpy cushions and swap fabric on our new couch. We were honestly considering returning it- comfy, but just looked dumpy. Gabe and Emeterio did a fantastic... See more

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Rated 5 out of 5 stars

We love the sofa and it was quite the ordeal getting it shipped to Washington during the holidays and with a big rainstorm. Frances helped us coordinate with FedEx every step of the way and would chec... See more

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Rated 5 out of 5 stars

Today Eddie and Alex delivered and put together our new couch. They were very thorough in making sure to wear shoe covers, used care when opening boxes, taking away all packaging and steaming the cou... See more

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Rated 5 out of 5 stars

We've had a 7th avenue couch for about a year now and have had a great experience with it. We recently decided to get an extra set of covers for the winter months and requested the white glove deliver... See more

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Rated 5 out of 5 stars

Eddy and Diego came and set up my beautiful couch for me today. They did such an incredible job, putting it together and putting it exactly where I wanted it. They had great communication with me and... See more

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Rated 5 out of 5 stars

Camilo and Homar were incredibly professional and efficient! They handled carrying all the heavy boxes to my second floor apartment super well and were very tidy and thoughtful when assembling the cou... See more

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Rated 5 out of 5 stars

All I can say is epic. The quality of the couch, the engineering behind it, the design is all EXCEPTIONAL. The delivery experience was also exceptional. Not only were the delivery guys super nice, but... See more

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Rated 5 out of 5 stars

Aaron and Alex did an amazing job assembling and setting up the couch. They took their time. A lot of attention to details - washed hands before putting on the velvet covers, laying plastic on the g... See more

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Rated 5 out of 5 stars

Couch is great, but the white glove delivery and care from Aaron and Alex absolutely was the best part of getting this couch. They were incredibly polite in everything they did. They explained how to... See more

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Rated 5 out of 5 stars

Alex and JP delivered and set up the couch for us. They were great. Showed up on time (early even), great on communication, efficient, and overall provided excellent service. They are great brand amba... See more

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Rated 5 out of 5 stars

Absolutely phenomenal delivery experience! Team was extremely thorough in setting up our couch and even steam cleaned! Gave us great education on how to care for and move around if needed. We couldn’... See more

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Rated 5 out of 5 stars

Eddie and Chris were very professional and friendly upon arrival for set up. Eddie was very communicative upon arrival as well. When explaining all the questions we had about our new couch, Eddie gave... See more

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Rated 5 out of 5 stars

We just had our 7th Avenue couches delivered today and I could not be more happy or appreciative of the delivery service that we received from Eddie and Diego from the Bay Area team! They were thoroug... See more

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Rated 5 out of 5 stars

Eddy and Adrian were punctual, professional, and hard working. They called me in the morning to let me know the approximate time of arrival and immediately started working on the couch. After it w... See more

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Rated 5 out of 5 stars

I ordered online after visiting the West Hollywood showroom and working with the fantastic Ana Castano. We paid for the white glove delivery service and it was the best thing we ever did. Best deliver... See more

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Rated 5 out of 5 stars

The installation, by Eddy and Chris, was extremely professional. They showed up on time and contacted us before showing up to give us the exact time of arrival. The set up of these sectionals are no... See more

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Rated 5 out of 5 stars

We had some challenges with the delivery schedule and FedEx mishandling a few packages. However, 7th Ave did everything they could to coordinate and make the situation right. The communication is 10/1... See more

Company replied

Rated 5 out of 5 stars

Eddy and Chris were very friendly and assembled the sofa professionally. They were very thorough and adjusted position as we wanted. They also offered steaming the new sofa which made sofa look even... See more

Company replied

Rated 5 out of 5 stars

Not only is the couch so comfortable and beautiful, Had the best experience with the whole team Ian and Juve were quick and so nice. Highly recommend using this company not only for the great couches... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with 7th Avenue. Eddie and Diego handled the delivery and setup, and they were super friendly, professional, and efficient. They even helped move my old couch without any hesi... See more


Company details

  1. Furniture Store
  2. Furniture Maker
  3. Furniture Manufacturer
  4. Living Room Furniture Store
  5. Sofa Store

Written by the company

7th Avenue (https://7thavenue.co) is a digitally-native furniture brand offering products that marry luxury design with functional day-to-day features. Our main product is a modular sofa collection we call “The World’s Greatest Modular Sofa” that includes features such as endless modularity, water-repellent and stain-resistant fabrics, removable and machine-washable covers, adjustable back cushion firmness, microplastics-free fabrics, and many more. All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or more. Try out the modular sofas in person at our appointment-only showrooms located in Los Angeles, Orange County, San Francisco, Las Vegas, and Houston. During your showroom appointment, you'll be able to try out our modular sofa, get a product demo on all its functional features, and explore all of your fabric options.


Contact info

4.8

Excellent

TrustScore 5 out of 5

340 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Eddie & JR delivered my new couch

Eddie & JR delivered my new couch. They showed up in time, put together my couch with care and explained its features well. The 7th Ave. team has been fantastic throughout the entire process. T

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I needed replacement and repositioning…

I needed replacement and repositioning on our new sofa. The team has been exceptional on all levels.
Today , Alex put the sofa together with the new covers he was professional, and precise and exceptional at what he does. His precision and ability were top notch. First class young man! What an asset! His helper was Samuel who was also awesome!
As always, my experience with seventh Ave has been a great experience. Behind the scenes Griffin has been with me every step of the way! Exceptional Customer service on all levels! Five Stars!!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience today with my…

I had a great experience today with my delivery and white glove service. Aaron and Gio were on time and very professional. They got it all delivered and set up in less than 2 hours. They went above and beyond and we are so grateful for the great service and our new couch!

11 February 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for sharing your experience! We’re thrilled to hear that Aaron and Gio delivered such a smooth and professional white-glove service. Getting everything set up efficiently while still going above and beyond is exactly what we aim for, and we’re so glad it made a difference for you. Enjoy your new couch, and thank you for choosing 7th Avenue!

Rated 5 out of 5 stars

Great experience with 7th Avenue

I had a great experience with Chris and Juve from 7th Avenue Coach during my installation. From start to finish, they were professional, friendly, and incredibly easy to work with. They arrived on time, kept the workspace clean and organized, and paid close attention to every detail throughout the job.

It was clear they take a lot of pride in their work. They took the time to explain what they were doing and made sure everything was installed properly before wrapping up. The installation process was smooth and stress-free, and the end result looks fantastic. The product itself is amazing—high quality, comfortable, and exactly what I was hoping for. I’m extremely happy with the experience and would highly recommend Chris and Juve, as well as 7th Avenue Coach, to anyone considering their products.

10 February 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for sharing such a wonderful review! We’re thrilled to hear that your experience with Chris and Juve was smooth, professional, and stress-free from start to finish. Their pride in their work, attention to detail, and care in explaining the process are exactly what we aim to deliver with our white-glove service.
We’re also so happy to hear that you’re loving your couch and that it met all of your expectations for comfort and quality. We’ll be sure to pass along your kind words to Chris and Juve. Thank you for the enthusiastic recommendation and for choosing 7th Avenue—we truly appreciate it!

Rated 5 out of 5 stars

5 Stars for 7th avenue

Nick at the showroom in Los Angeles was super helpful and went above and beyond to help us figure out what worked best for our interests. Aaron and Gio were about the best experience I’ve ever had with an in home installation and explained everything’s function while delivering the best white glove service, they were in and out seamlessly.

10 February 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for sharing your experience! We’re thrilled to hear that Nick in our Los Angeles showroom went above and beyond to help you find what worked best for your needs. It’s also wonderful to know that Aaron and Gio delivered such an outstanding white-glove installation—taking the time to explain every function while making the process seamless. We truly appreciate you choosing 7th Avenue and hope you enjoy your new couch!

Rated 5 out of 5 stars

I would absolutely recommend

I had an absolutely lovely experience buying my sofa from the Hayes Valley location in San Francisco. Patricia Kruger was an absolute dream to work with. I couldn't imagine a more considerate and professional person to work with honestly.

She was informative, yet not pushy and let me truly explore and get all of my questions answered.

The lead time was much shorter than expected and I wound up with my sofa in about 2 weeks time, which was on the shorter side of the 2-4 weeks quoted.

Delivery was a breeze! Alex and Jonathan arrived a little bit ahead of time even and were friendly and considerate of my building.

They were quite efficient and had everything set up quickly and gave me demonstrations on how to remove the covers to launder and how to access the storage.

Currently, I am in the process of working with customer service to exchange my covers because as absolutely beautiful as the rosewood pink is, it just didn't fit my space and I'm looking forward to going with the olive green.

Even with getting swatches and debating, I had rosewood blinders on because it's truly such a lovely shade of pink. That being said, the olive will bring lushness to my indoor jungle of plants and I'm very happy that 7th Avenue does allow a 1 time exchange of color, if you aren't satisfied with your original choice within 30 days.

That is such an awesome perk because you want to fall absolutely in love, once it's in your space. If you don't, you still have a chance to make it right. I love it when a company really wants you to be happy with your purchase.

4 February 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for sharing such a thoughtful and detailed review!

Patricia will be so happy to hear your kind words. Her thoughtful, informative approach and genuine care for helping customers find the right fit truly shine, and we’re glad you felt supported without ever feeling pressured. It’s also great to hear that Alex and Jonathan made the delivery smooth, efficient, and considerate of your space, while taking the time to walk you through care and storage features.

We completely understand how hard it can be to choose a fabric—especially when Rosewood Pink is so beautiful—and we’re glad the option to exchange covers gives you the flexibility to land on something that feels perfect in your home. Olive Green sounds like a stunning choice for your space, and we’re excited for you to see it come together.

Thank you for trusting 7th Avenue and for the enthusiastic recommendation. We truly appreciate you and are so happy to be part of your home!

Rated 5 out of 5 stars

Entire experience was great

Entire experience was great! Stefanie helped us find the perfect couch and was extremely informative. Due to renovations we weren't able to get the couch into the house for a while and had to keep rescheduling delivery but company was great about it. Aaron and Alex delivered the couch with exceptional service. They were really careful with the couch and took time to explain how to clean and move around.

6 February 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for sharing your experience! We’re thrilled to hear that everything went so smoothly, even with the delivery reschedules during your renovations. Stefanie will be so happy to know she helped you find the perfect couch and made the process informative and easy.

We’re also glad that Aaron and Alex provided such exceptional white-glove service—taking great care with delivery and ensuring you felt confident about cleaning and reconfiguring your couch. Thank you for choosing 7th Avenue, and we hope you enjoy your new couch for many years to come!

Rated 5 out of 5 stars

I am impressed with Chris and Juve

I am impressed with Chris and Juve. They are professional and actually helped move the couch a few inches after it was in place and moved the floor lamps into their exact position to make sure the room was perfect. They provided clear instructions for removing covers and how I can change the layout whenever I want. Thank you

5 February 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the thoughtful feedback! We’re delighted to hear how impressed you were with Chris and Juve. We’re glad they took the time to clearly explain cover removal and future layout changes so you feel confident moving things around whenever you’d like. Thank you for choosing 7th Avenue!

Rated 5 out of 5 stars

JP and Alex are amazing!

JP and Alex delivered and installed my couch order from 7th avenue. They were an excellent team! Very professional, very communicative. They washed their hands and wore shoe covers inside. They walked me through each step of the process. Greatly appreciative of their work and they have my highest recommendation!

4 February 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the wonderful review! We’re thrilled to hear that JP and Alex made such a great impression during your delivery and installation. Their professionalism, communication, and care for your space are exactly what our white-glove service is all about. We’ll be sure to share your kind words with them. Thank you for choosing 7th Avenue and for the high recommendation—we truly appreciate it!

Rated 5 out of 5 stars

Great Experience

Not only is the couch so comfortable and beautiful, Had the best experience with the whole team Ian and Juve were quick and so nice. Highly recommend using this company not only for the great couches but they are so easy to work with.

29 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the kind words! We’re thrilled to hear that you’re loving both the comfort and beauty of your couch, and that Ian and Juve made the experience such a positive one. Their friendly, efficient approach is exactly what we strive for. We truly appreciate the recommendation and thank you for choosing 7th Avenue!

Rated 5 out of 5 stars

Fantastic install

Fantastic install! Aaron and Ian were both superb and I could not say enough great things about them and their process.

26 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you for the wonderful feedback! We’re thrilled to hear that Aaron and Ian delivered such a fantastic installation experience. Their professionalism and care throughout the process truly make a difference, and we’ll be sure to pass along your kind words. Thank you for choosing 7th Avenue—we appreciate it!

Rated 5 out of 5 stars

Polite

Polite, clean, thorough!
Not much more I can ask for. Thank you!

27 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you for the kind words! We’re so glad to hear everything went smoothly and that the experience was polite, clean, and thorough. We truly appreciate you choosing 7th Avenue—thank you!

Rated 5 out of 5 stars

Amazing!!!

The entire experience was fantastic. We worked with Justin in the San Jose showroom. He was such a joy to work with - knowledgeable, responsive, and super helpful. I cannot say enough great things. For the installation itself, Alex, Eddy, JP and Santiago handled our white glove installation. It was so seamless. They showed up when they said they would. They worked with me to adjust the couch and explained every little nuance of the couch so clearly. So far, we love our 7th avenue couch and cannot recommend it enough!

23 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for sharing such a wonderful experience! We’re thrilled to hear that everything—from working with Justin in our San Jose showroom to the white-glove installation by Alex, Eddy, JP, and Santiago—was seamless and enjoyable. It’s great to know the team took the time to walk you through every detail and make sure the couch was adjusted exactly how you wanted. We truly appreciate the recommendation and thank you for choosing 7th Avenue. Enjoy your new couch!

Rated 5 out of 5 stars

Great service and excellent delivery

Great service and excellent delivery! Thank you, Chris and Juve they were very helpful and took care of everything. I was surprised to see how fast they were. Additionally, they used cover boots to enter my apartment.

22 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the kind words! We’re thrilled to hear that Chris and Juve provided such a smooth and efficient delivery experience. Their care, speed, and attention to protecting your space—like using shoe covers—are exactly what we strive for with our white-glove service. We truly appreciate you choosing 7th Avenue and hope you enjoy your new piece!

Rated 5 out of 5 stars

7th Avenue really found a niche!

7th Avenue really found a niche creating high-end, stain resistant, water repellant, durable, endlessly modular couches with AMAZING & luxurious fabric. It was worth what I paid. I loved everything about my experience; from driving up to the showroom and sitting with one of the sales people and using the models and my measurements to figure out which sectional made the most sense, to the order and payment process all the way to the delivery which was great. Aaron and Alex delivered my furniture, they were amazing and did it in record time. They were very polite courteous and even went over their practices with the business (they put shoe covers on and stated they had to wash their hands before handling the fabric). They answers the few questions I had since I was pressed for time working from home and cleaned up everything.

The fact that I can keep changing the couch with different color fabric without ever having to buy a new couch brings me joy! I would highly recommend 7th Avenue to anyone!

20 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for this incredible review! We’re thrilled to hear how much you loved every part of your 7th Avenue experience—from visiting the showroom and finding the perfect sectional to delivery day and beyond. It means a lot to know that the quality, versatility, and luxurious feel of the fabric make it truly worth the investment.

We’re especially glad Aaron and Alex made such a strong impression with their efficiency, professionalism, and care for your space. Their attention to detail and respect for your time are exactly what our white-glove service is all about, and we’ll be sure to pass along your kind words to them.

Knowing that the flexibility to refresh your couch with different fabrics brings you joy is exactly what we hoped to create. Thank you for the enthusiastic recommendation and for choosing 7th Avenue—we’re so happy to be part of your home!

Rated 5 out of 5 stars

Amazing service quick and installation…

Amazing service quick and installation was seamless

19 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you for the great feedback! We’re so glad to hear that the service was quick and the installation went seamlessly. We truly appreciate you choosing 7th Avenue and hope you enjoy your new sofa!

Rated 5 out of 5 stars

Rating the white-glove delivery…

Rating the white-glove delivery service. Adrian and Eddy were excellent. They helped me adjust my rug and other living area furniture to make sure everything looked balanced with the new couch. They did an amazing job setting up the couch, were cognizant to making sure everything looked perfect and polished. They even vacuumed after! I cannot recommend them enough.

18 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the wonderful feedback! We’re thrilled to hear that Adrian and Eddy delivered such an exceptional white-glove experience. Taking the time to help adjust your rug and furniture, ensuring everything looks perfectly balanced, and leaving your space spotless are exactly the thoughtful details we strive for. We’ll be sure to share your kind words with them. Thank you for choosing 7th Avenue—we truly appreciate the recommendation!

Rated 5 out of 5 stars

Great!

I thoroughly enjoyed the exceptional white glove experience. There were no complaints, and I'm very satisfied.

16 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you for the great feedback! We’re so happy to hear that you enjoyed the white-glove experience and that everything went smoothly. Your satisfaction means a lot to us—thank you for choosing 7th Avenue!

Rated 5 out of 5 stars

Eddy and Adrian were punctual

Eddy and Adrian were punctual, professional, and hard working. They called me in the morning to let me know the approximate time of arrival and immediately started working on the couch. After it was completed, they made sure to pick up all the packaging materials.

I was also very impressed with the new couch and would happily recommend you give them a try!

John

12 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you for sharing your experience! We’re so glad to hear that Eddy and Adrian were punctual, professional, and hardworking, and that they kept you informed and took great care during setup and cleanup. It’s also wonderful to know you’re impressed with your new couch. We truly appreciate the recommendation and thank you for choosing 7th Avenue!

Rated 5 out of 5 stars

Chris and Juve did a great job…

Chris and Juve did a great job delivering and assembling my couch. They kept the space clean and showed me how to take the covers off the couch when I need to clean them. Highly recommend!

15 January 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the great review! We’re happy to hear that Chris and Juve made your delivery and assembly experience smooth and informative. Taking care of your space and making sure you feel confident about caring for your couch are all part of the white-glove experience we strive for. We truly appreciate the recommendation and thank you for choosing 7th Avenue!

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