abacuswindowcleaning.com Reviews 154

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Used this company for the first time and the windows were not cleaned properly, some were missed completely. Then they broke our roller shutter door, as they knocked something over, left it and then t... See more

Rated 5 out of 5 stars

Had my windows cleaned inside and outside plus a gutters clearance. Perfect job carried out by Jayden. He explained exactly what he was going to do before hand and roughly how long it would take. A lo... See more

Rated 5 out of 5 stars

Had Callum from Abacus clean my windows and clear my gutters to a excellent standard, he was very friendly and explained the process in full . What I found most pleasing was that Callum spent th... See more

Rated 5 out of 5 stars

Brilliant job by Callum - great attention and thorough. Who’d have thought that one could get green algae off glass without chemicals or a pressure washer (the latter didn’t work for me!). No he... See more

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4.4

Excellent

TrustScore 4.5 out of 5

154 reviews

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Rated 1 out of 5 stars

Damage caused, refused to except responsibility.

Used this company for the first time and the windows were not cleaned properly, some were missed completely. Then they broke our roller shutter door, as they knocked something over, left it and then told me I could shut it. I did this and heard a noise and so ran to stop the shutter and removed what was stopping it from shutting. We had this on camera and they would not accept responsibility and tried to blame me, even though it was obvious this was not the case. We didnt have to pay for the windows but now we are being ignored and have had to pay to fix damage caused by their carelessness to our roller shutter door. Will not use again.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Gutters and windows

My gutters and windows were cleaned by Kieran today for the first time in 5/6 years. They have been completely transformed and look amazing. Thank you.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent job by Jayden

Had my windows cleaned inside and outside plus a gutters clearance. Perfect job carried out by Jayden. He explained exactly what he was going to do before hand and roughly how long it would take. A lovely young lad and very respectful. Would recommend asking for him.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

High frequency of visits too expensive

We had a successful trial clean, but didn't want the frequency of future visits insisted on.
At short notice the company said they were coming the following morning, I didn't see that message or I would have cancelled - but they came anyway and did the front of the house but couldn't access the back.
They then sent a bill for £40 for work we had NOT authorised and have been hassling us regularly to pay and now (19/08/25) are threatening legal action if we don't capitulate - not a welcome prospect for people in their 80's....

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and quality

I had Ollie clean my windows for the first time today and was very impressed with this conscientious young man. He was polite and courteous and carried at a tremendous clean of my property.
I have to say that I was dubious about using the water fed pole system as I just didn't see how purified water was going to leave my windows, frames and sills clean, however I can now state that my doubts were unfounded and this system has produced wonderful results.
Will definitely be sticking with Abacus Windows.

17 July 2025
Unprompted review

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