Amica Insurance Reviews 6,303

I bundle my coverage with Amica .This saves me money.They always update me on opportunities for premium discounts. I appreciate the fact that I can readily apply my dividends toward my premium payment... See more

Every single staffer I have ever spoken with at Amica has treated me as though I am their only customer. Staffers are pleasant, professional, and take care to explain things so that an average pers... See more

I have been a customer of Amica for almost 40 years - auto and home. Through roof and car damage with hail, car damage from accident in bad weather and most recently, a major fire in my home, they ha... See more

I have had multiple lines of insurance with Amica for decades (home, car, boat, life, umbrella). As such, I can sometimes have questions or necessary changes. Their professional staff has consis... See more

Amica is exactly what you want in an insurance company. You pay your premium and have little to do with them. Then, when you need them, they're a phone call away. Your call is answered by a human - ef... See more

I have had Amica for over 40 years, for home, auto and life, in 5 different states. I loved them, until now. Apparently they no longer want to insure older homes and customer loyalty means absolutely... See more

Customer Service is phenomenal. You get to a specialized human representative quickly when you call. They immediately have your records. They will get you to a specialist if needed. They will review... See more

I spoke with a no bullshit agent. I happily completed the day with more reasonable auto and home insurance and an excess policy for much less then the quoted I received. The agent was in no rush. Be... See more

I think their customer service is great . Have had no issues so far . I have multiple insurances , haven't had to claim anything yet so that experience is still pending. Slightly more expensive t... See more

Amica has insured me since 1966, first as a driver on my mother's (Amelia Chapman) policy and then on my own policies (auto and homeowner). The few times I had claim, your reps were excellent. They... See more

We’re so lucky to have Diamond Roddy helping us with both our auto and home insurance policies. She’s incredibly hardworking, professional, and always goes the extra mile. Our neighbor is already spe... See more

Amica made the whole accident experience much easier to handle w their expertise and speed at which they settled the claim. Car was a total loss and within 2 weeks it was settled including a pro rate... See more

Jennifer Hooper is a fantastic care rep. She explains all things vividly,in no way rushing people along,but not wasting time either. She induces trustworthiness in Amica. If anyone needs to be encour... See more

Amica and our claims specialist Isaac Moran, makes us feel like they really care and listen. To date they have been completely honest and have made every effort to be fair. While others, especially... See more

Amica’s customer service is top-notch,humans not Bots.Few companies who actually have the rep in the USA & not oversee Their reps especially Karen was exceptionable,professional,down to earth, knowled... See more

Amica Insurance provides a monthly payment plan, in lieu of paying for all insurance policies on an annual basis. Other payment plans are available, but monthly fits best within my budget. Nothing t... See more

Your agent, Jonathan Harper, spent an extensive amount of time with me to gather all pertinent infomration and work through signing up for, and paying for, auto, home, and umbrella policies. He follow... See more

I filled their form online for home insurance, got a quote, and then called their number. 18 minutes into the call, after asking numerous questions, they tell me they don't insure houses where I live,... See more

This company needs to be me reasonable with their rates. It's simply unaffordable. Especially with their car insurance costs. They need to give those who don't have a long driving experience in the U... See more

We were involved in a hit and run with a rental car with airbags deployed and ambulance called. This was a nightmare on several levels but Amica literally answered the phone and spoke with us directl... See more

Initial contact on the phone was very nice but agent gave completely conflicting information. Taking down a damaged tree costs WELL OVER $1000–who on their right mind only offers that. We have paid... See more

The initial phone call and information from Amica rep was not the typical standard of customer service we have experienced through the years. The individual may have been new and did not know the appr... See more

Got off to a slow start on the claims process (took 4-5 days for local appraiser to see the vehicle)but momentum picked up later on. Eventually my car was totaled but CoPart insisted on picking up t... See more

After being a customer since 2002, spending $5,270 annually for our 6 member family and total insurance with life, home, umbrella=11,575 annually. Amica has denied using an OEM windshield. Insists... See more

Typically experience is great and rates five stars. Only reason I called was online deleting a vehicle the last/next steps weren't clear. Guy on the phone was great but constrained by the system. N... See more

I had all my insurance (auto, homeowners for 2 homes, boat and landlord)for almost 30 years. They totally screwed up the Billings, posted premium payments to the wrong policies, failed to credit lump... See more

First I will say that Amica is very responsive in an accident situation, which I have valued. However, the rates have been increasing at an unusual pace these past 2 years. Plus, I did not appreciat... See more

I have no confidence in this company after my last claim experience. I worry about what will happen if I ever have another claim and have to depend on your claims department for assistance. I have a... See more

I signed up for paperless billing and auto pay for the discount through the website. Apparently, somehow, I was not signed up? When I spoke to someone about an unrelated issue, they mentioned signin... See more

After a few bumps with my original company changeover to AMICA, most everything went quite smoothly, with an overall savings of 24.4%, with equal in not better coverage. A few phone calls because of a... See more

Have been attempting to add a vehicle to my policy which I have had for over 30 years. Was informed I needed to provide pictures of condition due to age of vehicle. No problem. Submitted them as per r... See more

After 43 yearsI can always count on AMICA to follow through on their promises to cover us without hassle when we need them. Fortunately, their have only been a few times when we did, but they always c... See more

My wife and I have been policy holders since 1969. One or two miscues over that period. Never a question or debate, just concern over the wellness of all involved. Great timely service. Amica cov... See more

Customer service is always excellent and staff is knowledgeable. I like the optional pay plans available. Been insured with Amica for over 40 years. They have always given good claims payouts when unf... See more

The savings associated with paying all of my home and car insurance in one annual payment works for me. AMICA was there for me when I hit a deer in November of 2023. They have been top rated by Consum... See more

I had one experience where my cellar was flooded. I panicked! I spoke to representative from Amica who calmed me, told me what I should do, recommendated a service, and before I knew it, my problem w... See more

Y’all gave me no warnings. No rate hikes, no “you’re in danger of losing home insurance if you make another claim about animals destroying your house (raccoons and skunks and such) just 24 days to fin... See more

I’ve been insured with Amica for many years for my home, auto, and umbrella policies. What I value most is being able to work directly with the company rather than through a broker. Every interaction... See more

Don't like the accident "charge" that is added if you are in an accident. It's the same as rates going up for a traffic ticket. Bills and transactions related to removing a car and replacing with... See more

They have always been easy to do business with. No delay in getting to talk to someone there. Friendly, professional service. They understand what you want done and complete task right then. Onl... See more

Marilyn was super nice but after speaking to another company I learned that she provided me with a very basic coverage at a high cost. I am moving to TN and you folks quoted me $1400/every six months... See more

I have needed to file a few claims in the last few of years, for both homeowners and car insurance. In all cases I’ve been very happy with the quick, professional, and thorough response to them. They... See more

As soon as we called Amica to notify them of my daughters accident, they immediately stepped up to the plate. All communication was timely and thoughtful. They walked us thru the whole process as th... See more

I had Amica for many years without a problem through two lifelong vehicles. I recently was mailed a cancellation notice. I called and found out my insurance was costing 700 a month!! What the ####?! F... See more

No matter what the issue, time and again, AMICA insurance has been HELPFUL AVAILABLE KNOWLEDGEABLE PROFESSIONAL, 24/7 What more could I ask for??? I've been with them for 40 yrs and counting. I... See more

Great, knowledgeble agents - theyve had fast responses and dont sound like robots/arent forced to only use pre-selected responses/etc. As well, the price is great. I wish there was some more purely... See more