Aoeah Reviews 29,197

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its speed and reliability. The staff is frequently described as friendly, polite, and efficient, with several reviewers specifically mentioning individual support team members by name and commending their helpfulness and patience in resolving issues. Consumers appreciate the fast delivery service. However, experiences with orders appear to vary. While some customers report near-instant order completion, others have encountered delays, sometimes exceeding several hours or even days. A few reviewers mentioned missing items or incorrect deliveries, though many also noted that the company took steps to rectify these issues. Some consumers reported issues with communication, while others lauded the customer service representatives for their support.

Based on these reviews

Rated 5 out of 5 stars

D4 -Der Handel im Spiel funktioniert schnell und zuverlässig, selbst bei Problemen wird einem über den Support Chat, der auch sehr nett und höfflich ist, schnell weiter geholfen. D4 - Trading in the... See more

Company replied

Rated 5 out of 5 stars

I was hesitant at first, but I decided to give them a try and I’m really glad I did. These guys are not only trustworthy, they’re incredibly efficient. My first order was completed within minutes, whi... See more

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Rated 5 out of 5 stars

at first i thought this would be a scam but its completely legit and i got everything i ordered. sometimes they will take a little over 30 minutes to deliver a product but it is coming and if you don'... See more

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Rated 5 out of 5 stars

I've left many reviews. But I gotta keep leaving a review because everytime I'm at utplay, the customer service is phenomenal! I can only talk about my own experience here. But what I've experienced i... See more

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Rated 5 out of 5 stars

I'm so glad I stumbled across Aoeah. Always a huge skeptic because im afraid of being scammed..especially now a days.needed MOGO dice rolls and Received exactly what I ordered and a bit more. Keep up... See more

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Rated 5 out of 5 stars

I ordered a item for a game order (LAO260131DFA7B776) and I was traded the incorrect item. I still never received the correct item and was told it was no longer in stock. Update. The manager got in... See more

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Rated 5 out of 5 stars

After having so much trouble on my end with accepting the trade from the courier using my Ps5 controller, Kristin, from the the support team was patient with me and spent step by step time with me w... See more

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Rated 5 out of 5 stars

I've used this site several times for buying dungeon keys, I've always had prompt and excellent service. From boss and dungeon keys, to items I just want duplicates of for builds in RPGs. It's always... See more

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Rated 5 out of 5 stars

Missed my order do to connection issues with the network, they easily gave me the information needed to try and complete the trade again. Also Had an issue when they were helping complete my order th... See more

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Rated 5 out of 5 stars

Aoeah left me a massage saying that they were trying to deliver my purchases. I replied back apologizing that I had an appointment I had forgot about. When I got back home, I went back to the website... See more

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Rated 5 out of 5 stars

enjoy getting stuff through them, they're always really fast with their services. This is the first time I received a couple incorrect items, but Kristin saved helped me a ton getting all the correct... See more

Company replied

Rated 5 out of 5 stars

It's a great site, tons of items, great prices, the agents are fast and very helpful, an overall wonderful experience 💯👍🏻 I've dealt with Sherleen quite a few times and she's been tremendous ever... See more

Company replied

Rated 1 out of 5 stars

The items and prices are alright, but the people giving the items dont speak one word ever, probably dont speak english either. like sometimes they just let you know a game and then just go straight a... See more

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Rated 4 out of 5 stars

Basically a good service is provided. What I don't like, however, is that if an item is purchased and you have to go offline after 1-2 hours of waiting and don't get back online in time, the item is... See more

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Rated 5 out of 5 stars

Real talk, I want to thank "Zella." Genuinely, the fastest turn around for customer service I have experienced. I know everyone has there issues with "boosters" but for those of us who have busy lives... See more

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Rated 5 out of 5 stars

Very helpful customer support. Never had a problem with these guys I'd highly recommend them. Sometimes it can be a little slow if it's the beginning of the season but slow is like 15 minutes. They're... See more

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Rated 5 out of 5 stars

Ricky was great. I bought currency on the wrong server, and he honored the exact amount spent on the correct server, no questions asked. Delivered in literally minutes, best experience from a currency... See more

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Rated 5 out of 5 stars

Fast delivery, friendly service. Multiple purchases with a minor out of stock dilemma that was handled well. Will continue in future. Thank you!

Company replied

Rated 5 out of 5 stars

Fast service, Great Customer Service. Thank you Shurys : ) Placed order at 5am Order completed less than 30 minutes/ sometimes it takes longer. Also, they offer discounts.

Company replied

Rated 5 out of 5 stars

They delivered the products in an efficient manner with no hassle. I had an issue with a purchase and Sherleen and the manager were extremely helpful and generous. I cannot thank them enough or recomm... See more

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Rated 3 out of 5 stars

Sometimes orders can take 24+ hours to complete. Normally it takes around 5ish hours but if you're not staying logged in until you get a friend request, then you have to go back to the website and cl... See more

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Rated 1 out of 5 stars

Ordered some Arc Raiders items, nothing delivered. Been 'next in queue' for customer service for over an hour (despite it saying 2minute wait). Putting query on with bank. Dont use these frauds.... See more

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Rated 1 out of 5 stars

No chat available for phones browser, issues for some games with items delivery (Lord of The Fallen) never been delivered my last order over 3 hours of waiting! Hope they'll update one day the requi... See more

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Rated 1 out of 5 stars

I ordered the shutdown service with correct information and three days later I am still contacting customer service multiple times to correct but the account wasn't added. I was told I would get an e... See more

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Rated 3 out of 5 stars

First delivery went great, waited maybe 20-30 min. Second delivery I waited over 2 hours, customer service kept telling me to check my network settings, which I followed perfectly, then it turns out t... See more

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Rated 2 out of 5 stars

Finally i received my items, but man... Delivery method is horrible. It took about 3 hours waiting in front of monitor, changing bnet language and location. 3 hours for 2 little items!

Company replied

Rated 1 out of 5 stars

Update: This service cancelled my order and cost me big. No refund on the auction fees ect. They just disappeared into the smoke with no consequence. Be warned!!! Been waiting 7 days now for my or... See more

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Rated 1 out of 5 stars

if you wait for 10 hour your delivry , you go sleep thay will give the item to someone that reserve it after you . I confirm three time and wait 10 hours online, they never deliver because they give... See more

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Rated 1 out of 5 stars

On 7/10/25 I ordered 2 slots for the Aqua Partner’s event on Monopoly Go for a 24-72 hour timeframe. Today, 7/13/25, with only 2 hours left until the event ends, I contacted them through their live ch... See more

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Rated 1 out of 5 stars

I've been disappointed for the second time and won't be ordering from you again. I've been a loyal customer for a long time and have bought regularly... a service that's embarrassing!!! I used to orde... See more

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Rated 3 out of 5 stars

I've placed many orders on this site. In my experience, delivery times have been long, and I've often had to request a refund due to delays and problems. Other times, however, the process has gone smo... See more

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Rated 4 out of 5 stars

Great start turned into a bad experience but they did their best to try to make up for it by offering a complimentary item. Wasn’t much but better than nothing at all.

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Rated 1 out of 5 stars

I ordered dice for monopoly go, I was advised after waiting that they would need another 4 hours. Contacted again and was told another 7 hours, they advised they have to take time. Waited 24 hours and... See more

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Rated 1 out of 5 stars

Unreliable paid for item waited 2 weeks no update no completion got the same item from Blazingboost within 6 hours so says it all really id avoid these guys if you value your time

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Rated 5 out of 5 stars

I've purchased a few times with this seller and so far I am totally satisfied with delivery and speed, I even got a little extra without asking, i had to wait on that but they delivered something bett... See more

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Rated 4 out of 5 stars

I always face problems with delivery, and i understand they're busy with many orders. but if it weren't for the customer support "Shurys", i wouldn't have been able to buy anything, not just once or t... See more

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Rated 1 out of 5 stars

I know usually they offer pretty good services but this time I had to wait 6 hours for my order to be finished and after complaining to live chat twice they finally show up with half my order and tell... See more

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Rated 5 out of 5 stars

Honestly, this has been the best experience ever, I wanted to a fix a order that I personally messed up and guess what instead of fixin it, they just gave me the ones i wanted for FREE? thats absolute... See more

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Rated 5 out of 5 stars

I received excellent support from Becca via chat: she was kind, quick, and very knowledgeable in solving my problem. She listened attentively, provided clear instructions, and guided me through every... See more

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Rated 5 out of 5 stars

Update: Got contacted by seller again and received order within 5 minutes, Very good! Ordered D2R items, joined room as instructed, waited 30 minutes, no delivery ... order cancelled, completely un... See more

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Rated 1 out of 5 stars

Absolutely ghastly experience on order number LAO2502285AFE3AA8 One item was delivered successfully. Again I had to chase up the balance of currency which was not delivered. A second attempt was m... See more

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Rated 5 out of 5 stars

Hello, I just completed my first order with you folks. I wanted to tell you how happy I was with the experience. I appreciate your team being exceptionally fast with the bulk of the order, an... See more

Company replied


Company details

  1. Gaming service Provider
  2. Computer Accessories Store
  3. Game Store
  4. Internet Shop
  5. Video Game Store

Written by the company

AOEAH.com has been in operation for over 13 years, specializing in the sale of in-game currency, items, accounts, and more. The key factors that have sustained us through the years are our commitment to exceptional service, the most competitive pricing, and the fastest delivery times. These elements are crucial and have continuously driven us to improve and excel. We remain dedicated to these principles, striving to ensure that every customer enjoys a seamless and satisfying purchasing experience. Additionally, we offer an immediate refund policy. If you are dissatisfied, change your mind, or have any other concerns, you can freely contact us via our 24/7 live chat or email to explain your situation. We will do our utmost to address your needs promptly and efficiently.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

29K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very reliable and helpful

12 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Very easy and simple tyvm

11 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 4 out of 5 stars

I've done a few times to buy runes and…

I've done a few times to buy runes and gear for Elden Ring from Aoeah, and they always deliver super fastusually within 15, 30 minutes through their live chat coordination. It feels secure and straightforward without account risks. The prices are better than most competitors, and the sellers are patient if you're mid, game or need a slight schedule tweak. The support chats are 24/7 and sorted a small item mix, up instantly with extras as goodwill.

One star lower because one order took 1 hour longer than usual due to heavy server traffic, and the 'instant delivery' promise is not always perfect during peak times, but they have never let me down. Good for getting PvE stuff if you're careful with logins.

15 October 2025
Unprompted review
Aoeah logo

Reply from Aoeah

Dear Matt,

Thank you so much for taking the time to share such a detailed and balanced review. We truly appreciate your continued support and your kind words about our service, pricing, and the patience of our team.

We're delighted to hear that, overall, your experience with us has been positive and that our live chat coordination and 24/7 support have helped make your Elden Ring journey smoother.

Regarding the one-hour delay you experienced due to heavy server traffic, we sincerely appreciate your understanding. While we always strive for instant delivery, peak times can occasionally cause unforeseen delays. Please know that we are continuously working to improve our infrastructure and staffing during high-traffic periods to make these instances less frequent.

Your honest feedback helps us grow, and your loyalty means the world to us. We look forward to serving you again — and we’ll keep working hard to earn that fifth star.

Sincerely,
The AOEAH Team

Rated 5 out of 5 stars

Great At Helping

It was a lot of help

11 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fast and accurate

Fast and accurate

11 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

And a amazing time when I wasn’t given…

And a amazing time when I wasn’t given one of my items and made sure I got it

10 February 2026
Unprompted review
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Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Sharry ended my struggle

Sharry ended my struggle

10 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Great customer service

Great customer service, always get my items on time and they are very patient

9 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very quick and accurate. Highly recommend

9 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fast easy service !

9 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Quick and safe

Quick and safe! 👍

9 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fast and got everything

9 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 1 out of 5 stars

Worst delivery site ive ever used.

i tried the service, the first thing that i saw was "instant delivery" i was excited by that, it was not true, completely misleading and against the law in the united states. its referred to as bait and switch.

i tried all lines of communication, and when i did talk to someone at first everything seemed alright, then a few minutes later i get most of my order. but a few items are missing, i reach out again, no response. not on their chat, no in their discord, no where, no one.

this is basically scamming players into thinking its immediate service, but like many others here i found out the hard way.

im sure they will apologize to me, while offering nothing for wasting my time. and as a first time customer, i would have returned many times, but, obviously this is not something they care about.

you could be making real money if you had actual customer service. but you lie about that too.

this is actually something that can be considered fraud in the united states and could potentially lead to you no longer having this service.

customers dont appreciate being ignored.i finally heard back from the chat worker. which i had to basically wait forever to get a response. i get one of the 3 missing items, and im told i have to wait.

none of that is stated on the site, it says INSTANT DELIVERY - not wait for an email after not getting my items from my delivery.

you cant bait and switch people, this is a type of fraud. and you need to take down the "instant delivery" from your website. that is 100% false and not remotely true about your service, bait and switch is illegal.

you can best that 100% i report your website to fraudulent transactions.

its crazy that you also advertise having items YOU DONT HAVE ON HAND! beware of this site do not buy from them ever.

what a terrible experience that could have been a long time customer, bad for you im a lawyer and a content creator.

9 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Dear Jack,

Thank you for sharing your detailed feedback — we take it seriously and sincerely apologize for the frustrating experience you had with our delivery process and communication.

We acknowledge that despite our “Instant Delivery” promise, there were delays and missing items in your order, which falls short of the service standard we aim to deliver. We also regret the gaps in communication during the resolution process.

To make things right, we would like to offer you two options:

Option 1:
Please request a partial refund the for the 2 missing items on paypal, and as a gesture of goodwill, we will also add a free Rune for you.

Option 2:
If you still wish to receive the remaining items, we will dispatch them right away, along with a free Rune pack as compensation for the delay and inconvenience. Similarly, we would appreciate if you could close the dispute upon confirmation of delivery.

We are also reviewing our “Instant Delivery” messaging to ensure it accurately reflects our service capabilities and to avoid any future misunderstandings.

Please let us know which option you prefer, and we will act on it immediately. We value your trust and hope to restore your confidence in our service.

Looking forward to your reply.

Best regards,
The AOEAH Team

Rated 5 out of 5 stars

Quick and simple.

9 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

very helpful

they were patient and helpful

8 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Really short wait

8 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fast and dod is a legend

8 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Super convenient

Super easy. Great customer support. Super fast . Will definitely use again and recommend others.

8 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

These guys are great to work with

These guys are great to work with. Fast delivery and very friendly.

7 February 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

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