What the heck happened to BlendJet? We had a BlendJet that we purchased back in July of 2022, which was going strong until the recall, when we had to destroy it per the warranty claim. I chose a Spo... See more
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Review summary
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Company details
Information provided by various external sources
BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.
Contact info
United States
- 1-844-588-1555
- [email protected]
- blendjet.com
Replied to 5% of negative reviews
Typically replies within 2 weeks
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Avoid
Avoid!
Like everyone else who got the blender 2, I destroyed part of it and I am STILL waiting for the new part!! It’s been TWO years!! Every time I follow up I’m fobbed off, an when I asked for a refund they refused! Which serves me right buying from America, they wouldn’t be blue to get away with this crap over here!! Abysmal company.
Scammers
Had to do the product recall stuff, and was promised a replacement.
Lo and behold, the replacement never came. Then found out the company has gone out of business, so no chance for ever getting a refund on the product not replaced.
Really not happy, I would like my refund, though I guess this will never happen.
Do not buy from this company!!!
I’ve now been waiting exactly 2 years for my urgent recall replacement part, in response to them emailing me to ask me to cut up and stop using my blender, which I did straight away. I’ve been ignored countless times and would never ever recommend that you’d buy from this company. When things go wrong you’ll do your part as requested to do, but you’ll get nowhere with them and will be out of pocket years later. They just don’t care unfortunately.
It’s so sad to see so many other reviewers in the same position with no reply from BlendJet, that says a lot.
BlendJet stopped working after a few…
BlendJet stopped working after a few months of use. Customer service promised replacement parts that never arrived. Follow-ups were useless. Total waste of money. Avoid.
This use to be such a reputable brand
This use to be such a reputable brand. Until the problem with the recall. Told many of us to destroy the recall blender and await on a replacement. It’s been five years and no replacement. Just a waste of money. I’m surprised your company is still standing.
Been waiting 2 years for a replacement…
Been waiting 2 years for a replacement product after a recall. Always get the same poor response 'supply chain issues' 'You're on the list' 'it will definitely arrive within the next couple of months'.
Don't waste your money on Blend Jet.
What the heck happened to BlendJet
What the heck happened to BlendJet? We had a BlendJet that we purchased back in July of 2022, which was going strong until the recall, when we had to destroy it per the warranty claim. I chose a SpongeBob one as a keepsake for the warranty replacement, and we bought a separate one in May of 2024, which started having charging issues and pooped out in March of 2025. When I reached out to customer service, I was told that my BlendJet was "now outside of our warranty period, so we won’t be able to accept a return or issue a replacement ." It's a shame, because I had purchased a large blending cup, which I can no longer use, as I don't think I'll be buying another BlendJet if they don't even last a year now.
It does not blend well
It does not blend well. All I put in is frozen fruit and water and it will not blend. I have to shake it to get it to blend. It will cycle a couple of times and the stop. I am so disappointed
Never received my recall replacement
I got a blendjet for Xmas. There was a recall on mine so I had to not only destroy is but they never sent a replacement. It's been over 2 years now. Don't waste your money!!!!
Blendjet are a bunch of scammers!
I bought a Blendjet 2 years ago and then there was a recall. I was advised to cut the sealing ring into three pieces and that's what I did. I'm still waiting for this to be sorted out! I have never actually got to use this thing and to be honest I don't think I want to as I no longer have any trust in it. This company are nothing but a bunch of scammers. I'm a 71 year old pensioner and have been left out of pocket by these scum.
Gets the job done
Gets the job done, but doesn't blend everything super well since it gets stuck at times
My blendjet lasted exactly one use
My blendjet lasted exactly one use. Now it won't charge or turn on. Their web site is defunct except for the home page...the help tab leads nowhere and the email us link leads to an incorrect email address. Even the link that should let me verify if my unit is subject to recall is dead. The 844 phone number is dead. I'm guessing the 2023 recall blew up their financial plan...would recommend staying away from purchasing this...ever
My BlendJet 2 issues have been…
My BlendJet 2 issues have been resolved. Thank you to the team for the prompt and efficient support.
SCAM
They sent a recall so customers had to send back their blend jets, while they never sent replacements. Now they claim to be out of business. Scam of a company.
DON'T BUY - IT'S A SCAM
I’ve been trying to get a response about my recall replacement and I’m getting absolutely nowhere. Customer service told me it would take a couple of months, but since then I’ve followed up multiple times and haven’t received a single reply. No updates, no acknowledgement—nothing.
Where is my replacement? And why is no one responding to my emails? This is incredibly frustrating and disappointing.
WASTE OF TIME
WASTE OF TIME
AMONGST THE FANCY IMAGERY AND MARKETING THAT HAS GONE INTO THIS COMPANY, THERE HAS ALSO BEEN A LARGE NUMBER OF PRODUCT RECALLS. Product recalls are fantastic provided the company fulfills the return part of that journey.
We were advised by the company to remove and destroy a certain piece of the blendjet due to an error and was told that the company would send out the required replacement part after we confirmed destroying to bad part. The replacement never happened.
Company covered damage limitation on a poor product so customers were not unsafe, but never spent the money to reimburse the customer and send a replacement parts or item.
Terrible.
DO. NOT. BUY.
Don't waste your money. My blender was recalled urgently , I had to destroy part of it and send a photo to prove it, and await a replacement. I have waited almost a year with no replacement. I see many others have the same issue, and blendjet even have the audacity to like all the complaints on Facebook and not even reply. Embarrassing.
Recall SCAM
Like many others have said - AVOID!! As instructed, I destroyed the recalled parts for my Blendjet 23/APR/2024. It has been well over a year and still nothing! Such a scam as they are still selling products online.
Wish I could give a negative star
Purchased my unit in June 2024. It is not as powerful as promised. Can only blend non-frozen goods. In Dec 2024, BlendJet recalled some units for safety concerns about blades coming off. I went to website to screen my unit number for recall. It said it was recalled. I destroyed the unit as required and sent in pictures. I was informed that my unit was not recalled it was a mistake. I was promised a new unit. I emailed between Jan -Oct 2025 requesting my unit, only to be told they are prioritising new orders and mine will be sent soon. My last email in Oct 25, I requested a full refund as it was their error mine was destroyed. I receive a reply that says they don't comment in international orders anymore. That I should contact someone else. Sub par product and extremely poor customer service. I do not recommend.
Waiting for replacements since Jan 2024
I purchased 2 BlendJets from COSTCO in 2023. When BlendJet revealed that their seal was deficient I forwarded claims as instructed in early January 2024, with pictures of the seals cut in three pieces. From Jan to April 2024 I received updates that they would be replacing them after a "brief hold." I queried periodically but the last time I heard from them was last December.
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