Boomba.it Reviews 6,275

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the product quality, the prices offered, and the delivery service. People appreciate the fast delivery and the perfect conditions in which the products arrive. Consumers also praise the excellent service provided by the company. The reviewers highlight a smooth and hassle-free online ordering process. Customers mention receiving their orders quickly and appreciate the secure and professional packaging. They also express satisfaction with the communication and assistance received from the company's team.

Based on these reviews

Rated 4 out of 5 stars

"Il sito è affidabile, il telefono è arrivato in soli tre giorni. Ho aspettato solo due giorni per ricevere le informazioni sull'ordine." "The site is reliable, the phone arrived in just three da... See more

Company replied

Rated 4 out of 5 stars

Tutto ok, customare care sempre molto disponibile! Unica pecca le tempistiche di evasione ordine. Comunque consigliato!!!

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Rated 5 out of 5 stars

I was looking to buy an iPhone 17 Pro with an installment plan, and after some refusals from other retailers, I found boomba.it. At first, I was skeptical, but everything went perfectly i ordered on... See more

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Rated 5 out of 5 stars

Samsung S25 Ultra, Such a great experience. Wonderful price and communication from boomba team is at next level. Delievery from BRT within 15 hour in torino after recieved tracking ID is even bett... See more

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Rated 5 out of 5 stars

The order arrived really fast. The phone was sealed and completely new and it arrived in perfect condition. The customer service responded really fast. I returned my first phone and got another one... See more

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Rated 5 out of 5 stars

Terrific service and lowest prices in the market as of today. A personal salute and thanks to Francesca for helping me out on shipping my package asap; In under 48 hours they shipped my phone.... See more

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Rated 5 out of 5 stars

I was so confused and worry but now I'm so happy I receive my iphone 17 pro max 512gb it's so perfect thanks ❤️❤️ boomba you're the best original

Company replied

Rated 5 out of 5 stars

Wooow I have received my iPhone 17 pro max I order on 13/1/2026 it was delivered to me yesterday 20/1/2026 I’m really grateful thanks to boomba I will definitely order again I love my new phone♥️♥️♥... See more

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Rated 5 out of 5 stars

I recently ordered an iPhone 16 Pro Max 256GB in Natural Titanium from Boomba.it, and I’m extremely satisfied with the experience! The online ordering process was smooth and hassle-free. After c... See more

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Rated 5 out of 5 stars

I recently ordered an iPhone 16 Pro Max 256GB in Natural Titanium from Boomba.it, and I’m extremely satisfied with the experience! The online ordering process was smooth and hassle-free. After c... See more

Company replied

Rated 5 out of 5 stars

It was a great experience. I received my order in 7 days. I was bit worried at first but the product is original, brand new, and communication was up to the mark. So highly recommended. Hands down.

Company replied

Rated 5 out of 5 stars

I am amazed! the phone arrived a day after departure! Even the communication with the seller was lightning fast and perfect. A shop to absolutely recommend, TOP seller for a TOP service. Congratul... See more

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Rated 5 out of 5 stars

The delivery is fast and arrived earlier than expected. The product is also in good shape.. Overall its nice experience to use.. HIGHLY RECOMMENDED.

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Rated 1 out of 5 stars

They promise expedition in 24-48 hours. They didn't made it even after one week despite the mobile phone was marked as on-stock. It took another week and 2 emails to get answer they will return money... See more

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Rated 5 out of 5 stars

Ordinato cuffie Apple arrivate con qualche gg di ritardo ma l’assistenza è stata eccellente ! Ordinerò ancora

Company replied

Rated 5 out of 5 stars

Excellent! Bought an iphone16 pro with a great discount and the delivery took 4 days. Product received in perfect condition.

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Rated 5 out of 5 stars

Delivery was spot on! No issues, more than what I expected tbh.. thank you guys for the amazing service you offer

Company replied

Rated 1 out of 5 stars

21 days after I placed the order and 14 days after I asked for the payback, still they say that we don't have information about your order because BRT doesn't respond to them and it is not clear when... See more

Company replied

Rated 5 out of 5 stars

I ordered my 17 pro max on 16th december. They took 3 days and after that it was Saturday and sunday, so it was kind of late but i got my phone within 24 hours after shipment. I am happy. They resp... See more

Company replied

Rated 5 out of 5 stars

hello i recieved the iphone that i ordered..as first time client that i feel worried if this is accurate but now im happy and contented..maybe i can order again soon and tell my friends..thank you aga... See more

Company replied

Rated 1 out of 5 stars

The product Honor magic 7 lite 5g is not working, its turn off,, I tired to on this phone. I buy this phone only 7 days but I am really disappointed and also I am tired to talk wilth customers help... See more

Company replied

Rated 1 out of 5 stars

I will suggest here. Don't ask help from massage assistant. Because if you share your order information they will change delivery address and they will misuse . Because there is scamer Damiano don'... See more

Company replied

Rated 1 out of 5 stars

It took one week to get my phone delivered!Even in their website it’s clearly mentioned that delivery time will be 48 hours max!When it comes to my turn it’s completely different!

Rated 1 out of 5 stars

too much rude msg asistance they are dont want to reply about our order now My order at risk how can be refund my money? As i said staff try to fraud with me and they are canceled my order because of... See more

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Rated 1 out of 5 stars

I ordered an iPhone 14 but accidentally selected the Italian version instead of the European one. I contacted the seller immediately, and they agreed to process the correct version and charged me ac... See more

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Rated 1 out of 5 stars

I have ordered this phone on 28th May and i have received that phone on 9th June. Very poor service by there customer service centre. I’m not recommending anyone to buy from them.

Company replied

Rated 1 out of 5 stars

They said that your order will be process within 24/72 hrs. but the truth is ....it will take more than a week to process your order. Then they blame the courrier for the delay. Then they will cancel... See more

Company replied

Rated 2 out of 5 stars

I had a frustrating experience ordering a phone from this website. The product I ordered was listed as available, but due to an inventory error (which wasn’t communicated to me upfront), it turn... See more

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Rated 5 out of 5 stars

Perfect customer services, Send an amazing gift ( boomba stand phone gift ) Really trusted guys. Thank you so much. ♥️

Company replied

Rated 5 out of 5 stars

Fantastic and amazing price and fastest delivery wd great tracking alert erc.....again thanks for super services. 😀😀😀

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Rated 5 out of 5 stars

I recently purchased the iPhone 16 Pro Max from Boomba, and I must say, the entire experience exceeded my expectations in every way. From the moment I placed my order, their team demonstrated exce... See more

Company replied

Rated 1 out of 5 stars

I ordered 17 pro on 28 November 2025 and the phone is not yet shipped. Their team do not respond on whatsapp and not even telling how to cancel the order. Dont buy from them

Company replied

Rated 1 out of 5 stars

I have ordered a phone ( Moto G15 ) since the 26th of January,2026. Today is the 6th and my phone hasn’t even been shipped. I had texted them many times even called and no responses. This is really fr... See more

Rated 5 out of 5 stars

Good customer service. Phone came as described and delivered quickly without any hassle. Great service!

Company replied

Rated 5 out of 5 stars

I'm so satisfied with the services and also the delivery services thanks a lot boomba for such a great support

Company replied

Rated 5 out of 5 stars

Great 👍 everything's good and it would be great if they used another courier rather than brt.

Company replied

Rated 5 out of 5 stars

The preparation time was long but the shipping was quick as they promised in 48hours and the phone was great

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Rated 1 out of 5 stars

I placed the order on December 14th and I still haven't received any parcel or tracking number nor have I received a satisfactory response.

Company replied

Rated 1 out of 5 stars

Ordered dec 21 I’m yet to get delivery notification even though I live nearby

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Rated 2 out of 5 stars

Why are you not answering to my messages. And why is my order not processed yet, it been three days now

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Rated 5 out of 5 stars

Super fast delivery.was skeptical at first,but good product.

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Rated 5 out of 5 stars

very excellent i ordered phone and first time cliet im contented and happy

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Rated 5 out of 5 stars

Great. I will buy another product from you Your service was excellent

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Rated 4 out of 5 stars

I’m happy when I get the product But I was so nervous because sipping was delayed but it is safe to order with them

Company replied


Company details

  1. Cell Phone Store

Written by the company

Benvenuto su Boomba, il punto di riferimento italiano per l'acquisto online di smartphone, tablet, e accessori hi-tech. La nostra missione è chiara: rivoluzionare la tua esperienza di shopping online rendendola più rapida, economica, e totalmente priva di complicazioni.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Nice it was perfect

4 February 2026
Boomba.it logo

Reply from Boomba.it

Hi Allan Jay,
thank you so much for the 5 stars! We’re really happy everything was perfect and that you had a great experience with us.
Welcome to the #teamboomba! 💣

Rated 5 out of 5 stars

The customer service was very helpful

The customer service was very helpful! Fast transaction and good service.highly recommended!🫶

3 February 2026
Boomba.it logo

Reply from Boomba.it

Hi Lovela,
thank you so much for the 5 stars! We’re really happy to hear that you found our customer service helpful and the transaction fast and smooth. Providing reliable and efficient support is always our priority.
Welcome to the #teamboomba! 💣

Rated 1 out of 5 stars

Since December ordered 2 times through…

Since December ordered 2 times through Klarna got refund after a month when registered complain with Klarna as customer was unable to reply 2nd time again registered complain wih Klarna as 15 days are gone and no positive sign. Let's hope they refund quickly. Never using his website again. It's OK to buy 70 euo expensive item then to waste 2 months to get a product.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

I have ordered a phone ( Moto G15 )…

I have ordered a phone ( Moto G15 ) since the 26th of January,2026. Today is the 6th and my phone hasn’t even been shipped. I had texted them many times even called and no responses. This is really frustrating. Don’t trust them.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Very excellent an trusted all you have…

Very excellent an trusted all you have to do patient

2 February 2026
Boomba.it logo

Reply from Boomba.it

Hi James,
thank you so much for the 5 stars! We’re really happy to know you found Boomba.it excellent and trustworthy. We always aim to provide a reliable service where patience is rewarded with care, attention, and results. We look forward to seeing you again very soon.
Welcome to the #teamboomba! 💣

Rated 1 out of 5 stars

The product Honor magic 7 lite 5g is…

The product Honor magic 7 lite 5g is not working, its turn off,, I tired to on this phone. I buy this phone only 7 days but I am really disappointed and also I am tired to talk wilth customers help line, nobody guide me

16 January 2026
Boomba.it logo

Reply from Boomba.it

Hello Sanjoy,
we understand the frustration of receiving a device that doesn’t turn on, especially after only a few days of use. That’s definitely not the experience anyone expects.
That said, we can confirm that you are already in contact with one of our operators and the return procedure has been explained to you. At this stage, we are simply waiting for your feedback to complete the process and move forward with the replacement or resolution.
The assistance hasn’t disappeared and no one is ignoring you. The process is active, but it can only continue once we receive the information requested from your side. As soon as we hear back from you, we’ll take care of the next steps without delay.
We’re here, the case is open, and the solution is already in progress.

Rated 5 out of 5 stars

Wooow I have received my iPhone 17 pro…

Wooow I have received my iPhone 17 pro max I order on 13/1/2026 it was delivered to me yesterday 20/1/2026 I’m really grateful thanks to boomba I will definitely order again I love my new phone♥️♥️♥️♥️

21 January 2026
Unprompted review
Boomba.it logo

Reply from Boomba.it

Thank you Happy! 😄
We’re really glad to hear how excited you are about your new iPhone and that everything arrived just as expected. Knowing that you’re happy with both the delivery and your purchase means a lot to us. Enjoy your new phone and we’ll be happy to see you again soon.

Welcome to the #teamboomba! 💣

Rated 5 out of 5 stars

I was so confused and worry but now I'm…

I was so confused and worry but now I'm so happy I receive my iphone 17 pro max 512gb it's so perfect thanks ❤️❤️ boomba you're the best original

13 January 2026
Boomba.it logo

Reply from Boomba.it

Thank you Konde! 😄
We’re really happy to hear that your initial worries turned into such a positive experience. Receiving your iPhone exactly as expected and in perfect condition is what we always aim for. Trust, clarity and reliability matter a lot to us, so your words mean a great deal.

Welcome to the #teamboomba! 💣

Rated 5 out of 5 stars

I'm happy 😊 okay

I'm happy 😊
Super ❤️

8 January 2026
Boomba.it logo

Reply from Boomba.it

Thank you Joy! 😄
We’re really happy to know you’re satisfied. Your positivity means a lot to us!

Welcome to the #teamboomba! 💣

Rated 5 out of 5 stars

I will give

They are fast and reliable, I give them 5 star because they deserve it. Keep it up

8 January 2026
Boomba.it logo

Reply from Boomba.it

Thank you Oluwabunmi! 😄
We’re really happy to hear that you found us fast and reliable. Your 5 stars mean a lot to us and give us even more motivation to keep doing our best every day.

Welcome to the #teamboomba! 💣

Rated 5 out of 5 stars

Everything was perfect and I received…

Everything was perfect and I received my phone 17 pro in 13 days.

5 January 2026
Boomba.it logo

Reply from Boomba.it

Thank you Bahareh! 😄
We’re glad to hear that everything went perfectly and that you received your iPhone 17 Pro as expected. Your satisfaction means a lot to us and confirms our commitment to a reliable and transparent service.

Welcome to the #teamboomba! 💣

Rated 5 out of 5 stars

Excellent

I received Excellent Mobile from Boomba

7 January 2026
Boomba.it logo

Reply from Boomba.it

Thank you Rashid! 😄
We’re happy to hear that you received an excellent mobile from Boomba. Your satisfaction means a lot to us and motivates us to keep delivering great service.

Welcome to the #teamboomba! 💣

Rated 5 out of 5 stars

Grazie Mille

Grazie Mille. Happy with the service

29 December 2025
Boomba.it logo

Reply from Boomba.it

Grazie Ivone! 😄
Siamo davvero felici di sapere che il servizio ti abbia soddisfatta e che l’esperienza su Boomba sia stata positiva. Lavoriamo ogni giorno per rendere tutto semplice, veloce e senza pensieri, quindi leggere questo ci dà una grande motivazione a continuare così. La tua fiducia per noi conta tantissimo.

Benvenuta nel #teamboomba! 💣

Rated 1 out of 5 stars

I placed the order on December 14th and…

I placed the order on December 14th and I still haven't received any parcel or tracking number nor have I received a satisfactory response.

14 December 2025
Unprompted review
Boomba.it logo

Reply from Boomba.it

Hi Fiyaz Ahmad,
we understand that the long wait can be frustrating, however it’s important to clarify one point: our team has always replied to your requests for information, sharing all the updates available at the time.
According to our checks, the parcel was successfully delivered on the 5th, as shown by the official courier tracking. If there were any issues after the delivery or if something doesn’t add up, we are of course available to look into it further.
We’re sorry if the communication didn’t feel satisfactory, but support was never absent and all replies were based on the real information provided by the courier.

Rated 5 out of 5 stars

I ordered my 17 pro max on 16th…

I ordered my 17 pro max on 16th december. They took 3 days and after that it was Saturday and sunday, so it was kind of late but i got my phone within 24 hours after shipment. I am happy. They response quick in email but they dont have phone number

23 December 2025
Boomba.it logo

Reply from Boomba.it

Thank you Nahin! 😄
We’re glad the wait made sense in the end and that your iPhone 17 Pro Max arrived super fast once it shipped. With weekends in the middle a short delay can happen, but what really matters is that the delivery was smooth and the result met your expectations. Happy to hear our email support was quick and helpful, it’s the channel we use to keep everything clear and well organized. Enjoy your new phone and thanks for trusting us.

Benvenuto nel #teamboomba! 💣

Rated 1 out of 5 stars

Ordered dec 21 I’m yet to get delivery…

Ordered dec 21 I’m yet to get delivery notification even though I live nearby

21 December 2025
Unprompted review
Boomba.it logo

Reply from Boomba.it

Hi Rosemary,
we understand the frustration of waiting for a delivery, especially when you’re expecting updates. That said, there’s a basic issue here: without an order number or any identifying details, there’s no way to check the status of a shipment or even confirm the purchase.
Living nearby doesn’t help if we can’t trace the order in our system. If you’d like an actual verification, you’ll need to provide the necessary information. Otherwise, there’s simply nothing we can look into.

Rated 5 out of 5 stars

Super fast delivery.was skeptical at…

Super fast delivery.was skeptical at first,but good product.

4 December 2025
Boomba.it logo

Reply from Boomba.it

Thanks Albin! 🚀
Turning initial skepticism into a positive experience is exactly what we aim for. Fast delivery and a solid product are the basics we never compromise on, especially for a first purchase. We’re glad everything met your expectations and that we could earn your trust.

Welcome to the #teamboomba! 💣

Rated 1 out of 5 stars

The customer care isn't answering

The customer care isn't answering. no updates on the shipment,

19 December 2025
Unprompted review
Boomba.it logo

Reply from Boomba.it

Grazie Kashif! 😌
Capisco il nervosismo, soprattutto quando c’è di mezzo un regalo e il tempo stringe. Sul sito è indicato nero su bianco che in questo periodo possono esserci rallentamenti operativi, cosa che non rende la situazione più piacevole ma serve a essere trasparenti. Detto questo, oggi il tuo pacco viene sbloccato e mandato in spedizione, così potrai finalmente ricevere l’aggiornamento che aspettavi. Ci scusiamo per l’attesa e per l’impressione che l’assistenza non fosse presente, non era nostra intenzione lasciarti senza risposte.

Rated 1 out of 5 stars

Order cancelled after 2 weeks of waiting.

They said that your order will be process within 24/72 hrs. but the truth is ....it will take more than a week to process your order. Then they blame the courrier for the delay. Then they will cancel your order after days of waiting.

18 December 2025
Unprompted review
Boomba.it logo

Reply from Boomba.it

Hi Aivan,
when you expect fast processing times and instead end up getting more familiar with the calendar than with your package, frustration is more than understandable. That’s not the experience we want to offer. When logistics decide to complicate things, the result is never pleasant, especially when it ends with an order cancellation.
We’re sorry for the wait and for the overall handling of the situation, which in this case didn’t meet our standards. We take feedback seriously, even when it stings, because it’s the only way we can truly improve. If you decide to give us another chance in the future, we’ll do our best to show you we can do much better.

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