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Company details
Written by the company
Vi er en webshop inden for boligartikler til hjemmet og haven. Vores sortiment består af nøje udvalgte produkter, der kombinerer både stil og funktionalitet. Uanset om du leder efter praktiske løsninger til opbevaring, smukke dekorationer, eller funktionelle møbler til haven, finder du det hele hos os – altid i høj kvalitet. Vi tilbyder et bredt udvalg af boligartikler, der passer perfekt til ethvert rum, fra terrassen og stuen til værelser og vaskerum. Vores produkter er også ideelle som gaver til særlige lejligheder som jul, fødselsdage og bryllupper. Hos os er det vigtigt, at du som kunde får den bedste oplevelse. Derfor tilbyder vi altid hurtig levering, konkurrencedygtige priser og personlig kundeservice. Vi er her for at hjælpe dig med at finde de boligartikler, der passer til netop dit hjem og dine behov.
Contact info
Gåseagervej 6. St. Mf. , 8250, Egå, Denmark
- 51706872
- [email protected]
- bovari.dk
4.6
Excellent
576 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
I have purchased a product and there are some missing items.I email them and they will send me a new product at no extra cost
7 July 2025
Unprompted review
It’s write that order come in 1-2 days
It’s write that order come in 1-2 days, we waited almost one week and don’t have, phone calls no answer, now we don’t need this but can’t move back and get my money back because nobody answer.
22 April 2025
Unprompted review
Reply from Bovari
Hi Nazar,
I hope you're doing well.
The delay in your order is due to the Easter holidays. As mentioned on our website and in our automatic email responses, we have been closed from April 12th to 22nd. Despite this, your order was packed and shipped on Sunday, even though it was during the weekend.
Additionally, I couldn't find any email from you in our system. If you no longer wish to receive your order, please contact us directly at [email protected] so we can assist you further.
Best regards,
Laura
Merged
Really poor quality and the bamboo are…
Really poor quality and the bamboo are all broken and feels they are rotten.
18 December 2024
Unprompted review
Reply from Bovari
Dansk svar:
Vi beklager at høre, at du har haft en dårlig oplevelse. Det er dog svært for os at forstå din anmeldelse, da vi hverken har modtaget nogen henvendelse fra dig eller har oplysninger om, hvilket produkt du henviser til. Vi prioriterer kundeservice højt og ville selvfølgelig have været glade for muligheden for at rette op på situationen, hvis vi var blevet kontaktet.
Vi undrer os over, at du har valgt at give en 1-stjernet anmeldelse uden først at give os chancen for at hjælpe eller finde en løsning. Vi er altid åbne for dialog og kunne eksempelvis have tilbudt en kompensation eller en erstatning, hvis der var tale om et defekt produkt.
Vi opfordrer dig til at kontakte vores kundeservice direkte, så vi kan få en mulighed for at undersøge og hjælpe dig bedst muligt.
English answer:
We are sorry to hear that you had a bad experience. However, we find your review puzzling as we have not received any contact from you, nor do we have any details about the product you are referring to. We take customer service seriously and would have been happy to address the issue if you had reached out to us.
It’s disappointing that you chose to leave a 1-star review without giving us the opportunity to help or resolve the matter. We are always open to dialogue and could have offered compensation or a replacement if the product was defective.
We encourage you to contact our customer service directly so we can investigate further and assist you in the best way possible.
Merged
I ordered 2 black baskets and I was…
I ordered 2 black baskets and I was very disappointed to see that the black paint is coming off 😒. I do not recommend…
26 September 2024
Unprompted review
Reply from Bovari
Hi Loana
We could have solved that very easy, without a 1 star review.
If we had known that your baskets were defective, we would have either made a refund or given you new baskets. But we have not heard anything from you about this...
Please, if you want a compensation, contact us.
Merged
Super god oplevelse at handle hos…
Super god oplevelse at handle hos fletkurven!
Hurtig levering og god kundeservice 🌟
11 June 2024
Unprompted review
Reply from Bovari
Hej Cecilie
Tusind tak for din anmeldelse, det betyder rigtig meget!
Vi er glade for du synes godt om vores kundeservice og at du havde en dejlig oplevelse med at handle hos os :)
Merged
The worst experience ever, don't buy there
I feel cheated by Fletkurven.dk. 1st of March I have ordered basket from Fletkurven.dk. I have paid immediately and wait for package. 5th of March I've got information that my package is on the way. After few days of waiting I went to pickup point but they've told me that they don't have it. On PostNord app I have checked that package was delivered but to Horsens. I talked with PostNord and they said that package was returned and I will be contacted by sender. I've waited to 17th of March - no contact nor no refund. I've send email on 17th asking about my package, and I've got response that my package is already delivered. When I replied that it was returned, I have never received the answer. I've tried to write on 20th and 22th - no answer till today. I also tried to call to their phone number (which btw. is available only from 13:00 to 14:00) 3 times - automatic answer is that there is no one to pick the phone at the moment. Now my patience is depleted and still no basket nor no refund
25 March 2024
Unprompted review
Reply from Bovari
Hi Michel.
As i have stated for you, we do not have anything to do with postnord...they are the transportation company and we as a company do not have any influence on what they do with the packages.
If they have send it back to us it's because you haven't picked it up in time...wich is not our fault but only yours. Also, as i wrote to you we haven't got your package back from postnord yet, so i do really not understand this 1 star review.
Next up, we write multiple places that we have a response time up to 48 hours on mail. And, on our website we tell that the phone is not open because of easter.
I'll refund your money now, we as a company do not want to find ourselves in bad reviews or false accusations, I close the matter here.
Merged
Verified
God kvalitet hurtig levering
11 May 2023
Reply from Bovari
Hej Judith. Vi er super glade for din fine anmeldelse, tusind tak:)
Merged
Verified
Reply from Bovari
Hi Piotr. Thank you for your fine review:)
Merged
Verified
God levering og god kvalitet
9 July 2022
Reply from Bovari
Hej Kristin.
Tak for din fine anmeldelse af os, det vi glade for. :)
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