Boxbollen Reviews 1,619

Such a great product to play together as a family! My boys love it, even our dog enjoys watching us play and gets super excited. I had an issue where the string broke and I reached out to the company... See more

It's no wonder this company has a big enough marketing budget to pay Piers Morgan and other losers to advertise this rubbish. Charging £30 plus delivery for a foam ball on a string with no built in te... See more

Boxbollen was purchased in bulk in our home to give as Christmas presents. We opened one of the 10 boxes to be EXTREMELY DISAPPOINTED with the product. The app does not work nor does it track the hits... See more

Besteld vóór Kerst met gegarandeerde levering voor de Kerstdagen. Inmiddels lijkt het pakket te zijn teruggestuurd. Ik heb Boxbollen gemaild, maar krijg nul reactie. Achteraf had ik beter naar de re... See more

Scam of a company. Do not purchase. Product developed a fault after using it twice. This was a Christmas present bought in advance. Boxbollen refuse to refund or replace, claiming I'm outside of t... See more

I mistakenly entered the wrong address, I emailed them to change it as soon as I made the purchase, twice. I didn’t receive a response until after thy dispatched it. I’ve since tracked the item not be... See more

Bought 3 on "Black Friday" for Christmas gifts. Courier they used to ship my order (DragonFly) admitted they "lost" my order 3 days before Christmas!! Ive been emailing customer support every day... See more

Product is OK - the videos show you just plug and play. In reality it uses your phone’s microphone to detect punches, which is very unreliable. Trust on this company is low. They will charge for next... See more

Paid for express delivery but got the usual shipping delay. Tried to contact Customer service but I don’t get any reply. Bought two foam balls (because that’s what it is) that arrived after Christmas... See more

This order was placed in December, made the required first payment and never received product. Financed through SHOP PAY/AFFIM, they keep hounding me to make additional payments. I've reached out t... See more

Read reviews on this product after purchase! Dodgy brothers. Ordered 11th December with 5 days delivery. Still no product and no notifications. Avoid this site! Wanted for Christmas, very disapp... See more

Please read and listen to these reviews before you purchase! Advertised 3-5 days delivery, took over 3 weeks and was for a secret santa so I had to end up buying something else. I emailed them and go... See more

I ordered additional items as the first one was popular. My item said shipped. When it wasn’t received and I contacted them they advised it was lost. I requested a refund after several emails from th... See more

I wish I had read the reviews before purchasing this item. Like many others, I was misled into buying the Boxbollen, expecting it to arrive before Christmas. I placed my order on the 13th a... See more

Ordered item on November 30th. On website it states that it is tracked expidted shipping within 1-4 days. Item is only being delivered on December 18th. Customer service is shocking. Company charged 1... See more

Review is of the company and service, not of the product as I haven't opened it yet. As others have said, ordered it before Christmas and it was advertised as 1-5 days postage to get from Sydney to M... See more

Same as the others - ordered with no delivery or response from their customer care team. If this is also you - issue a chargeback with your bank then report to the federal trade commission as a fraudu... See more

I wish I saw these reviews before purchasing. Don’t even deserve 1 star. Shipping is stated as 3-5 days. Ordered end of November and so far estimated delivery is 24 December. Customer service just ful... See more

Absolute piece of garbage .maybe spend some more cash on the product development and manufacturing instead of the celebrity endorsements ..my 12 year old who certainly was better at it than a majority... See more

If I could give this cheaply made piece of junk “0” stars, I would. So disappointed. Purchased as a Christmas gift for my son. He used it once & it BROKE!! And from the reviews I have read, this has h... See more

I purchased a Boxbollen as a Christmas gift, and the recipient didn’t want it. When I tried to return it, I discovered the return policy is practically impossible to comply with. The package was opene... See more

RUINED CHRISTMAS & PARTIAL THEFT - They kept half my money! I had an appalling experience with Boxbollen. I placed an order (#1360151) on December 5th as a Christmas gift, paying 343 RON. After wee... See more

After 8 days my order did not ship. I contacted their customer service and they informed me that they can't stop fulfilment. Like they actually tried to tell me that they can't stop an order even thou... See more

Took ages to come despite claiming 5 Day delivery on their site. It’s no more than a ball attached to a piece of elastic and a headband. App only uses microphone to count the noise. Nothing techni... See more

Horrible customer service! Items were ordered for Christmas guaranteed delivery shown on the site by days , but it’s the 24th and there isn’t even an ETA I just a created label no movement . Also No r... See more

DO NOT BUY! Absolute scam and the most disgusting customer service I have ever had. Order early December (family 5pk) guaranteed Xmas delivery! Did not arrive in time. Yet I was still getting ema... See more

⚠️ BUYER BEWARE ⚠️ Ordered in late November. The order has remained “Confirmed” with no delivery and no updates, despite advertised 1–5 business day delivery. This was a Christmas present a... See more

DO NOT PURCHASE FROM THIS COMPANY - Customer service are disgraceful and rude. The item arrived broken and not fit for purpose — the stitching was unravelled on delivery. I was then unbelievably t... See more

Ordered a 3 pack and was provided delivery in 1-3days. Two weeks later I still haven't received the order, customer service doesn't even respond, the shipper just sends an automated reply saying it's... See more

After being EXCEPTIONALLY sceptical about both ordering online and ordering from BOXBOLLEN after reading some reviews, I can say I am so thrilled with the support I received from their team ( after ho... See more

Considering the pretty slow shipping times, I bought the item on December 2nd. So far, I've only received an untraceable USPS tracking number. It was foolish of me to try to save some money on their w... See more

PLEASE do not order from this company. If you do not like the product, even if you have literally taken it out of the box and had one go on it, you cannot return it as they only accept returns of unop... See more

Absolutely horrific customer service and still waiting on my order a week later. No shipping updates and it is still Coming up as pending, which basically means it hasn’t been shipped yet. Do NOT pur... See more

I spoke to them about the ball being destroyed by my dog, they said if I bought the green Boxbollen (McGregor edition) they would send an extra ball free of charge, after the purchase was made, they s... See more

Placed an order in the 7th Dec 2025 nothing received todate and tracking information says sent to wrong depot. Not worth the stress. Especially so close to Christmas! Delivery service is the worst!... See more

Order was not received before Christmas and still has not been received to date. Getting the complete run around from Veho shipping, was told (via email of course) that my package was handed over... See more

I wish I saw the reviews before, but saw many celebrities selling the product on Instagram and thought it was professional, my mistake. Poor communication, I've been waiting for 15 days and still d... See more

Myorder tracking says it was delivered but item is not here .we have a doorman building who recieve and sign deliveries and take pictures of all deliveries but this item cannot be found. I emailed Bo... See more

Same with many other customers, shipping was shocking and failed advertising on website for leadtime now I won’t receipt the order intime for Christmas. As well they send marketing email to say you ca... See more

Paid for next day delivery but was delivered 3 days later. Complained to the worst customer service team I've ever encountered, who could not give two sh%ts about anything customer service related.... See more

I needed to return items bc same gift had already been purchased by another family member. It took numerous emails to get a response on HOW to return and another 21 days, 3 emails and contacting m... See more

Horrible product and return overpriced plastic toy. trying to return it and after 2 weeks of back another this is the email i receive...Quick Overview: Items must be unopened, unused, and i... See more

No response when following up on my order - the only form of contact is an email address and they have an automated message response when attempting to contact via chat on social media. Delivery did o... See more

I ORDERED FOR XMAS 2 UNITS BUT HOURS LATER I EMAILED BACK TO BOXBOLLEN THAT ANOTHER FAMILY HAD ALSO ORDERED FOR THE SAME GRAND KIDS AND I WOULD LIKE TO CANCEL AND HAVE A REFUND. MY RESPONSE WAS THAT... See more

I ordered my Box Bollen on 9th December and have still not received the items which I needed for Christmas despite paying for express shipping. I have sent three emails and have had no response rega... See more

Tracking number still showed as being processed 12 days after ordering. Sent a eta request to company, they replied several days later saying it has been delivered and the tracking number now doesnt... See more

Postage Time Terrible. Tried contacting customer service 3 times and still no response. Advertised 2-5 days postage to arrive at my house. Its been 2 weeks and waiting..... Asked for a refund 3... See more

I would give this company zero stars if I could. DO NOT BUY unless you know you want to keep this toy/gimmick which you could probably make yourself for a fraction of the price. I bought 2... See more

Looks fun?! Decide if you’ll like it for 14 days because after that the warranty is over and it breaks. Customer service will do nothing for you. The button for the string breaks and the product can’t... See more