Cash4gold-now Reviews 14,903

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the service, highlighting its speed, efficiency, and simplicity. Many consumers were pleased with how quickly they received valuations and payments, with some reporting money in their accounts within minutes of accepting an offer. The process, from sending in items to receiving payment, is frequently described as hassle-free and convenient. People also appreciate the payment and the price offered for their items, often finding it better than expected or compared to other options. The value for money is a recurring positive point, with reviewers feeling they received a fair deal. The staff is consistently praised for being polite, friendly, and professional, contributing to a positive overall experience.

Based on these reviews

Rated 5 out of 5 stars

Excellent service.. Posted my items late Monday and received phone call lunch time Tuesday, and money was in my account after 30 mins… Also very happy with valuation and communications… Definitely use... See more

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Rated 5 out of 5 stars

Cannot fault Cash4Gold! From start to finish it was a smooth transaction, very friendly staff and super fast contact and payment. Would certainly have no hesitation in using again or recommending th... See more

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Rated 5 out of 5 stars

A very straightforward process. I requested a selling pack online, this I received the next day. I completed a simple form with my personal details and bank account information. I returned the postage... See more

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Rated 5 out of 5 stars

Everything was so quick, right from the outset. Recieving the envelope and taking it to the post office was simple and convenient. Then getting the valuation was amazingly quick with a very polite and... See more

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Rated 5 out of 5 stars

Swift efficient response and fair price for gold… sent off for pack Monday, received Tuesday, sent gold off Wednesday and have received valuation and payment into bank today Thursday. Useful cash for... See more

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Rated 5 out of 5 stars

2 nd time using this service as i was so impressed the first time . Once again simple process to pack gold , taken to post office for sending ( pre paid postage ) . 24 hrs later a call informing me... See more

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Rated 5 out of 5 stars

I had held onto some gold for quite a few years thinking I might make something out of the pieces. Of course, I never did. Cash4gold-now seemed legit and published reasonable rates. The process was qu... See more

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Rated 5 out of 5 stars

Super impressed with the speed and efficiency of the service provided by a Paul and the team... How could this be improved? Easy... It couldn't!! From start to finish the experience was reliable, simp... See more

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Rated 5 out of 5 stars

Requested pack which arrived the following day. Packed up my items and posted and received an offer the next day. Very surprised and extremely happy with the offer and accepted straightaway and the... See more

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Rated 5 out of 5 stars

Excellent service. Received a pack, posted gold items with special delivery envelope provided, so no cost, next morning had a phone call, then email stating the value of gold, wow was my reply! Later... See more

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Rated 5 out of 5 stars

Send my unwanted gold in the afternoon and next day morning received a phone call with the offer witch was really good. After accepting the offer in half an hour money where in my bank account. Se... See more

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Rated 5 out of 5 stars

Fantastic service from start to finish. The gold delivery pack was sent out quickly, and once I posted the gold, the valuation came back shortly after. Kane called to notify me of the valuation, and o... See more

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Rated 5 out of 5 stars

Couldn't weigh our gold we didn't have any suitable scales, I though we may have had around 4 to 5 hundred pounds worth of gold, the offer came in at £1294.17 wow! Amazing quite shocked in a really pl... See more

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Rated 5 out of 5 stars

After watching a programme on the TV about selling jewellery I thought I have some old jewellery that I will never wear again and thought give it a go and see if its worth anything. Had a price in my... See more

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Rated 4 out of 5 stars

Easy process from receiving postage envelope to sending my items. Instructions were clear. Sent on a Saturday so didn’t send till Monday, received call Thursday morning. I wasn’t happy with valuati... See more

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Rated 5 out of 5 stars

Sent some broken jewellery- chains,odd earrings, a broken diamond engagement ring etc to them and was a very smooth process to post and explained every step well. I got a message to say valuatio... See more

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Rated 5 out of 5 stars

I can only reiterate what everyone else seems to be saying. Exellent service, personal and speedy. And money in the bank for gold sitting in my draws. I must admit, dispite reviews it was still with... See more

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Rated 5 out of 5 stars

Fantastic experience! Cash4Gold gave me a very fair offer for the small gold items which have been tucked out of sight for well over a decade. Valuation was provided very swiftly and, having accepte... See more

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Rated 5 out of 5 stars

Absolutely superb service, your pack arrives in the post and explains whats required and what they take. Post it off and then they contact you, in my case the lovely Sandee contacted me in the morning... See more

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Rated 5 out of 5 stars

Easy from start to finish super quick. Wow fantastic price for some scrap gold was way above what we expected. Once agreed on the phone the money was paid within minutes highly recommend to anyone f... See more

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Rated 2 out of 5 stars

I have recently tried selling scrap jewellery and gold coin to Cash4gold.. they sent me the prepaid envelope service was easy and seamless paid on the spot. Though they called to give me the offer ove... See more

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Rated 3 out of 5 stars

I found the salesperson offered an extremely low offer initially but quickly increased the amount after hearing I had been given a much higher offer from my local jeweller. She gave a ridiculous excus... See more

Rated 3 out of 5 stars

Just be aware! I'd checked around a few places prior to picking who i was sending my gold to, i went with Cash4Gold because they showed the 'best' spot prices online, after them receiving it, they... See more

Rated 5 out of 5 stars

Received the pack quickly, loaded up my items and off to the post office. Received a confirmation email and a few days later a phone call with a cash offer considerably more than I thought! The mo... See more

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Rated 5 out of 5 stars

Absolutely over the moon, sent envelope off on Saturday had reply with valuation on Monday before midday. Pleased with the offer I had for a few pieces of gold. Highly recommend and believe me it is s... See more

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Rated 5 out of 5 stars

What a easy straight forward service from start to finish. WOW i was shocked at the price we got for a few bits of old gold £2755 i was expecting maybe a few hundred or hoping i should say. Once a... See more

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Rated 5 out of 5 stars

I sent off all my rings and necklace's and bracelets the things I wouldn't wear that were just lying around sent the package off on the Friday and I heard of them on Monday. Having the phone call tell... See more

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Rated 5 out of 5 stars

The whole experience from start to finish was excellent, so quick and efficient. Received the paperwork one day sent on the Friday had a call Monday morning and money in my bank 30 minutes later. Abso... See more

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Rated 5 out of 5 stars

Read the excellent reviews online, so I knew it was a trusted company, after I ordered a pack, followed the instructions, took to the post office yesterday, and today got a call !! So fast!! Thank you... See more

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Rated 5 out of 5 stars

Easy to order pack online, received promptly. Completed form to return with my items, postage paid and package tracked. Received quote within 4 days ( including weekend) from Mitchell. Explained every... See more

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Rated 5 out of 5 stars

Such a quick, efficient & friendly service. Posted my gold & by 11am the following day I received a text to call for my quote. I was more than happy with the quote & the money was in my bank account w... See more

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Rated 5 out of 5 stars

Just outstanding. This is now the second time I’ve used this company. Some might say “you’re crazy to send your gold off in the post” However - this company is swift, professional and I rec... See more

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Rated 1 out of 5 stars

Update 09-Feb-2026 Found that they do not follow UK consumer Rights legislation. Very quick and efficient service. Very pleasant personal phone call from valuation assessor. And money transfer wit... See more

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Rated 2 out of 5 stars

Misleading on website quoting prices gold bullion apparently. For gold used jewellery it's different and if you unknowingly send in less than 10 GM of pure gold having metal sent as well. The actua... See more

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Rated 5 out of 5 stars

Sent off my jewellery pack off yesterday this morning got a phone call from Paul who was very friendly and helpful and told me how much the gold was worth I accepted the offer the money was in my acco... See more

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Rated 5 out of 5 stars

I seen the advert on the Internet filled in some details and the envelope arrived about 2 days later. 2 pre paid envelopes are in the package with very easy to understand instructions. Mine went to th... See more

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Rated 5 out of 5 stars

What an easy and quick process. Received my envelope and posted it back just before 4pm the same day and the next day I got a phone call with the offer and the money was in my bank 30mins later Lovel... See more

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Rated 5 out of 5 stars

Fantastic experience over all! The initial pack was sent through very quickly. I sent the envelope guaranteed next-day delivery, (paid for by Cash4Gold-now) and received my offer the next day. Had a... See more

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Rated 5 out of 5 stars

Such an easy transaction to deal with,package to send items off arrived very quickly and once sent back you get an even quicker response and valuation,got quite a lot more than I thought or expected... See more

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Rated 5 out of 5 stars

Fantastic Experience Could not believe what I was offered, I sent things in that I wouldn't wear again or too small for me now, e.g. rings and bangles. Posted Friday, received phonecall Monday, ac... See more

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Rated 5 out of 5 stars

I was more than a little apprehensive when I first saw this service but I didn't need to have worried. Seamless from start to finish and money paid into my account the same day as the valuation. All s... See more

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Rated 5 out of 5 stars

The whole selling process was very simple. The instructions I received to send my gold were clear and the packaging was adequate enough to keep the jewellery safe. You do get £750 of postal insurance... See more

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Rated 5 out of 5 stars

What an excellent service , pre paid secure 1 st class delivery envelope supplied .Very next day i recieved a call from a very pleasant gentleman ( Paul ) who explained they had the opportunity to v... See more

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Rated 5 out of 5 stars

Received my envelope within 2 days, took to post office the next day and then the following morning got a phone call offering me an amount which was alot more than I was expecting so that was amazing.... See more

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Rated 5 out of 5 stars

Fantastic company to deal with. The pack arrived on Wednesday and I posted it back the same day. I got a call on the Friday, just a day & a half later with an offer much higher than anticipated. The m... See more

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Rated 5 out of 5 stars

If I'm honest I forgot I even went to the website on a Friday night because I was drunk, I had a large envelope through the door on Monday, I filled it out on Tuesday and sent it off before 1pm. I r... See more

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Rated 4 out of 5 stars

Very easy and quick and great price offered . The only reason I didn’t give 5 stars is because they say you can increase insurance on the package at the post Office, you can, but, you have to put it... See more

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Company details

  1. Cashback Provider
  2. Gold and Silver Trading Company
  3. Gold Dealer

Information provided by various external sources

A family business with over 50 years of combined experience as auctioneers, valuers and precious metal buyers.We are a professional and dedicated team and are committed to providing a simple, safe and secure way of helping you sell your unwanted or broken gold jewellery online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent service

Excellent service. All done within 24 hours of send the gold to them. Really happy and will definitely recommend

11 February 2026
Rated 5 out of 5 stars

What a great service

What a great service. Fast and efficient.
Sent off gold in pre-paid envelope, next day got a text asking me to call. No answer but 20 minutes later my call was returned and with my quote, which I accepted and money was in my account the same day!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Cash for Gold

Thank you Cash for Gold, I received my pack and sent my gold the next day, I had a phone call the day after that and I was offered a really good price which I accepted.
The gentleman I spoke to was really pleasant and said I would receive my payment within the next half hour and true to his word it was there.
Thank you. Would highly recommend .

12 February 2026
Unprompted review
Rated 3 out of 5 stars

Twice shy

This is the second time I have used them and they couldn't price match Even though I had sent more gold to them than I had to the company I got a better offer from, and some silver too. Although my gold was high carat they gave me a significantly lower offer, which although I appreciate was calculated on weight was still worth more. Maybe I misplaced my loyalty The reason I have given 3 stars was because they made the process easy and they were friendly over the phone.

5 February 2026
Rated 5 out of 5 stars

Everything was so swift

Everything was so swift - getting the pack a day after I had ordered it. Returned it the following afternoon, was called with a valuation the morning after I posted it, money in my account one hour later!!

11 February 2026
Rated 5 out of 5 stars

A great experience from start to…

A great experience from start to finish, quick valuations and payments.
Very happy

5 February 2026
Cash4gold-now logo

Reply from Cash4gold-now

Hi Mark.

It's great to hear you had a great experience using our service. Your comments have been passed onto the team.

Regards,
Cash4gold-now.

Rated 5 out of 5 stars

Excellent!

Cannot fault Cash4Gold! From start to finish it was a smooth transaction, very friendly staff and super fast contact and payment. Would certainly have no hesitation in using again or recommending them!

10 February 2026
Unprompted review
Cash4gold-now logo

Reply from Cash4gold-now

Hi Sarah.

We are incredibly grateful for you kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. Thank you for your support and recommending us to others.

Regards,
Cash4gold-now.

Rated 5 out of 5 stars

Great customer service

Great customer service, Thank You Kane Spanjer. Kane rang me within 24 hours of me posting my gold. Money in my account quickly.
Highly Recommend.

5 February 2026
Unprompted review
Cash4gold-now logo

Reply from Cash4gold-now

Hi there.

Thank you for recommending us in your review! We're glad we made your experience with us a great one and will be happy to be of help again. Your comments have been passed on.

Regards,
Cash4gold-now.

Rated 5 out of 5 stars

I had held onto some gold for quite a…

I had held onto some gold for quite a few years thinking I might make something out of the pieces. Of course, I never did. Cash4gold-now seemed legit and published reasonable rates. The process was quick and clean. The packet arrived, I weighed and photographed my pieces (not required, but I was worried just dropping it all in a packet) and sent my parcel in the afternoon. Less than 24 hours later they had received it, priced it and called me. Their offer came in about where I had projected --paying a pretty good rate AND paid within minutes after I agreed. I did not want to deal with online platforms and auctions -- Cash4gold-now has a very easy and fair business model going on. I am pleased.

10 February 2026
Unprompted review
Cash4gold-now logo

Reply from Cash4gold-now

Hi there.

Thank you for your 5-star rating! Your feedback has made our day. We are thrilled that you chose to use our service and that you had such a positive experience using our company. Your feedback has been passed onto the team and er hope to be of assistance again in the future!

Regards,
Cash4gold-now.

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