Christow Reviews 12,009

Need to get candles quickly, not especially for Xmas, saw these on line ordered . Arrived safely just after Xmas, in time for New Year, very well packaged, delivery good, didn't see courier. But ve... See more

We Recently Ordered A Chest Of Drawers Which Not Only Arrived On The Date Promised, But Was So Well Packaged To Avoid Any In Transit Damage. It Was Easy To Put Together And The End Result Was A Ver... See more

Replacement for my beautiful 20 year old 7ft tree. Reluctantly needed something easier and less time consuming to put up. Love this tree, lights are lovely, many options according to your mood. Bought... See more

This is a nice looking Bedside Locker -Just some advice on putting it together- don't rush it. Read the instructions with care. Measure the screws to the plan and you will end up with a solid piece of... See more

Fast delivery, well packed. Lovely quality for good price. Unfortunately wardrobe measurements were slightly differing from top & bottom which left small gap in doors. Partial refund given very... See more

Excellent service. The flat packs arrived within a couple of days. Generally the instructions are clear - my only criticism is they could be larger so the letters and numbers are more clear. Perhaps t... See more

Superb Christmas tree delivered quickly and safely. Unfortunately no screws for the stand were included but had a refund in lieu. The pre-lit tree is beautiful and I couldn’t stop looking at it all ov... See more

Fabulous product and very professional, helpful and friendly customer service when placing my order over the phone. Very happy Easy to clean & stack Look amazing Very chic at a good price Wo... See more

This is excellent quality furniture which even comes with spare screws, bolts and panels. The instructions are very good albeit minute. However - I panel above drawers wasn’t clear about which way ro... See more

couldn’t believe how efficient this company is especially this time of year. My Christmas tree came within three days of placing my order. The tree was on sale so a good price and although it doesn’t... See more

Wanted the trellis climber to cover up my mains power cable and enhance the front of my house. I’ve had an ongoing problem with plants dying due to the steam from my boiler steam output pipe. Comb... See more

I’m really pleased with this bedroom furniture. It was very easy to put together, with clear instructions and all parts fitting together perfectly. The quality is excellent for the price – sturdy, wel... See more

I bought a slim Xmas tree with lights which looks so good. I also ordered the red pillar candles for my fireplace but the bulb in the larger of the 3 lost its brightness. I messaged Christow who immed... See more

Not many under basin storage are in this size so was pleased when Christow stocked one. Online ordering easy and delivered quickly. Cabinet is good quality and went together well apart from having to... See more

I have not yet assembled the item, so am basing my review on delivery. I have dropped a star due to choice of carrier. DX are notoriously casual, claimed to have delivered parcel, did not get a recei... See more

Very efficient company to buy from. Bought a Christmas tree the weekend before Christmas and 4 days later it's in my home. Ordered a garland Xmas Eve, received the garland on the 28th. The website is... See more

Would have given 5 stars but there are no instructions or labels as to which way round the two sections join together. It sounds like like it should be easy but after the packing and delivery the pane... See more

Have not used Christows before but very pleased with service received from them and items ordered - two 33-light silver candle bridge towers and a frosted berry and pine cone garland - very pleased w... See more

Quick delivery after placing order, delivery alerts were spot on and delivered to the front door although it was a little heavy for even the two of us to carry through to our back door. Assembly is... See more

Delivery was fine, but the box arrived badly bashed in at one corner. There was enough ethafoam inside, so it must have taken quite a hit. Assembly was straightforward and the instructions were c... See more

purchase never arrived many emails and phone calls but still no resolution,seems its left to me to chase up impossible to get talk to somone who knows whats happening regards my order. im over £100... See more

Paid for express delivery and it arrived 5 days later! When the item did arrive it looked like someone had trodden on it. Contacted customer services like 8 x and still no resolution. Update, they... See more

Ordered a garden umbrella base which was received incomplete. Emailed Customer Services twice who state "they aim to respond in 48hrs" - what a crock! No response received AT ALL; however they keep... See more

I returned a faulty product - tomorrow there will be 3 weeks since Christow received my package, according to Evri link. No refund so far - I contacted them several times, always receiving an acknowl... See more

We ordered an outdoor decoration. It arrived on 12th December and had a fault with the lighting circuit. I reported the fault with detailsand received an automated reply. I then received a reply on 1... See more

Ordered Xmas tree on Black Friday it took 12 days to arrive. Was eventually sent out express post and got good response from Christow. Terrible service from DX express who said couldn’t find the addr... See more

Terrible experience. Damaged/not working goods arrived. Returned for refund 12 days ago. Cannot get to speak to anyone. Emailed. No response Raised a concern with PayPal. No one to speak to di... See more

Ordered some parasol weights, knowing that they were more expensive than the same off Amazon, but thought I'd support a local business. Paid for next day delivery, nothing arrived. Have emailed but no... See more

I did order the trees for delivery to the incorrect address and Christow to their credit duly cancelled the order and fully refunded payment. but when ordered again, the trees were eceived thank you,... See more

Hi the parasol is lovely but I had an email saying being delivered on a specific day, I waited in all day then got an email saying they tried to deliver it but had no answer which was a lie. Then I ha... See more

The Christmas tree arrived damaged & unusable. I have contacted Christows twice in 3 days & received the same email telling me that they are very busy. I was initially happy with a replacement but t... See more

I was delighted to find what looks like a substantial 'fold up' greenhouse on the website for my 65 year old lemon tree which needs protection in the winter. The greenhouse can be put away in summer.... See more

I'm over the moon with my lovely Christow artificial trees. They look more natural than ones I've seen for double the price and I plan to buy more. Plus... there was a funny synchronous feeling when I... See more

Purchased a tree, which hasn’t arrive, Christow haven't provided any details as to where or when it might arrive. The courier say they are yet to receive the item. Christow don't return emails, they d... See more

Price ok, delivery prompt. Haven't checked the actual product yet mind. My issue, hence not 5 stars, is that the item was sent 'direct from the supplier' apparently and as such, not secondary packaged... See more

We love our new tree, easy to put up, stable and natural looking branches. Definitely an upgrade from our previous supermarket one. It looks like the real thing. Shipping was very quick and all came... See more

This was my first time shopping with Christow. I purchased an imitation Ficus tree. From start to finish there was not a single hiccup. Ordering the competitively priced plant was problem free. Delive... See more

Delivery was not 3-5 days as stated but instead 7. Parasol is good value for the price, however it’s prone to falling down in even a light breeze so we’ve had no choice but to weigh the stand with a c... See more

Ordered mirrored cupboard, arrived with broken mirror Asked for replacement door, zero response Had to open a case with PayPal to get my money back Absolutely shocking, ignoring all emails... See more