daals Reviews 50,944

purchased the Hadley Moss Green Velvet Ottoman Storage Bed - overall good quality for the price. Only complaint is that the feet were difficult to mount on the bed frame; no pre-made hole and the... See more

I’m giving the fourth star to customer service in spite of one missing piece which meant disappointment, extra wait time, great hassle to take photos of what we have received. Missing piece for the as... See more

Very happy with our Agnes TV unit, reasonably priced and looks great. Unfortunately one piece did arrive broken, looking at other reviews it tends to be a common issue. However customer service w... See more

Excellent service. My stools were delivered earlier than expected and very well packed Two delivery drivers Ibs was excellent, helped with checking one stool because of my concerns However the... See more

Really happy with my Daals purchase, I have ordered from them a few times now. They appear to be very similar to Dusk but they are actually very different. Prices tend to be a little higher but qualit... See more

Service has been fantastic so far. Regular updates on delivery slot & timings. Great service for the delivery with Brighton & Ibs- they couldn’t have done anymore to be helpful and put the large box... See more

It took a good few weeks to receive our order, for furniture that is flat packed we thought the delivery time would be quicker. The furniture arrived on the date we had expected it. It took longer... See more

Lovely bed, great service. Impressed with quality, and instructions, everything bagged and labelled for assembly, easy to assemble except for minor confusion at start until we figured out you have to... See more

Lovely looking item , one small fault tgat was rectified very quickly with a new part . Drawers needed adjusting so that they were level with each other even though holes are pre drilled . Took a few... See more

Unit we ordered looks good. Delivery, however, was a complete pain as ETA kept changing on the tracker. We were on the other side of the country when Daals texted us that the item we ordered would arr... See more

Really like their stuff online. Ordered the Chantilly Whitewashed Carved Bathroom Cupboard, really nice, good size. The reason for 3*, when it says rustic, whitewashed, I still expected the joints an... See more

Whole experience with daals has been great so far! Fantastic delivery service from Dave and Dan, who arrived exactly when they said they would and called in advance to say they were a few minutes away... See more

Nice products but VERY unreliable delivery service. They impose days (if not accepted you are told it can take up to ten days longer). They give fines if you do not answer them in time and yet they d... See more

Excellent products. I bought the Ashby Chesterfield loveseat in taupe and it's absolutely gorgeous and very comfortable as well. The delivery team was fantastic. Craig and Andrew were right on time, p... See more

I have had a new bed delivered today by Sean & Ryan who were both professional & friendly. I was provided with regular updates, given a three hour delivery slot and had a telephone call when they were... See more

Very pleased, items delivered promptly from ordering. Great communication via email of delivery. Delivery was excellent giving a 3 hour time slot and then a call to say they were 5 minutes away, bot... See more

Gary and Jason were prompt, considerate and very polite. I couldn't come to the door straight away and they were nice enough to wait, then asked where I would like them to place my parcel, accommodate... See more

I ordered a super king bed, a chest of drawers, and a TV unit from Daals in January. The bed was great, but the TV unit had a serious assembly design fault. The lower shelves were impossible to asse... See more

Desk (which is actually the height of a console table) came with two left hand parts instead of one left and one right. DIY required to prevent the hassle of return of waiting for part. Other gripe... See more

Ordered 3 pieces of furniture which were delivered by two really nice delivery men who were polite and courteous. The furniture was very well made but the instructions to build this furniture were way... See more

My desk and media unit got delivered today and the delivery guys were awful. They dropped the boxes at the front and when I said my apartment is on the first floor they replied we don’t do stairs. The... See more

Ridiculous company with poor products and even worse customer service. Please spare yourself the stress and waste of money and buy from another company. Within 3 months of buying a couch it started cr... See more

We bought a wardrobe that we recently built. Overall we were really disappointed with the quality for the price of over £350. Comparing the product to equivalents at Dusk and IKEA, the wardrobe is... See more

Received a beautiful cabinet,but parts didn’t align properly and drawers were hanging awkwardly .Customer service advised that we unscrew and move the rails until they fit .After each attempt they as... See more

DO NOT USE THIS COMPANY. EXTREMELY POOR PRODUCTS. BROUGHT A SOFA AND SPOT CLEANED WITH WATER AS PER INSTRUCTIONS AND NOW LEFT WITH A TERRIBLE STAINED SOFA FROM THE WATER BECAUSE "I DID NOT LEAVE I... See more

SCAM! AVOID! Sofa damaged on arrival. Delivery was also later than expected. Customer service the worst I’ve ever had. Cheeky compensation offer for the damage. Long delays on getting a resp... See more

Warning! A month ago - 5 weeks ago on- 20th December, I purchased a bookcase for £239.99 that I paid extra for "early delivery." The delivery showed up with no prior notice, broken. I requested a re... See more

Steer clear of this shoe cabinet at all costs. The quality is shockingly poor; it arrived with multiple chipped areas and uneven discolouration across the panels. To make the matters worse, one of t... See more

Honestly really easy delivery, I got instructed via phone and watsapp and messages by Taitt and Sandeep and they let me know when theyd be arriving and how far they were with my bed. Such friendly peo... See more

Pretty awful lead times. I think I waited 3+ weeks for delivery, received 100 pieces to put together (so much worse than ikea). To return, I had to wait 10 working days for inspection then further 14... See more

Item was not uniform in colour. Half beige, half green. Very poor quality control. Requested return and refund. Customer service quick to respond and polite, but process of arranging collection very l... See more

The item was delivered safely. Problems were caused by failure to adhere to the promised delivery time. Away due to wife having a fall I arranged by phone and confirmed by email that a neighbour would... See more

My delivery was very smooth, I received regular updates and delivery people were ever so nice and helpful. I bought a Maru chest of drawers and a bedside table. Assembling bedside table was easy and f... See more

The quality is unacceptable. The product is not solid wood but veneer. It has visible glue residue, scratches, and poorly finished parts that do not fit properly, making it unstable. Delivery was extr... See more

Although I haven’t unpacked my goods I Must say how incredibly delightful Dan and William were. They delivered my goods with care and they themselves were enthusiastic willing patient friendly and pr... See more

Excellent delivery service by Gary and Krish. The message arrived the day before, letting me know the delivery would be happening. I had a reminder, then a message with a 3 hour delivery window. I the... See more

Delivery was great. Brighton and Ibs were really helpful. The item itself wasn't as high-quality as expected. The screws don't go into the handles properly, meaning they aren't fixed in place and... See more

Nice sofa easy to put together. Ordering straightforward . Managed to change colour after ordering. Very early wake up to find delivery time - would be helpful to have a bit more guidance on exactly w... See more

I would like to express how backwards and difficult any returns are! If you get an item that is faulty, they just tell you that you are wrong. You are responsible for finding your own courier to pick... See more

I ordered the sage/cream fitz sofa a combination of a 2 seater and 1 Armchair. I have used Daals on numerous occasions and they never fail. The ordering process is quick easy & delivery... See more

The item was received quickly but due to thin packaging the fragile back plate on the bedside table was cracked. I managed to assemble so the crack didn’t show. I contacted customer services and Jerom... See more