Dope Snow Reviews 649

Delivery arrived very promptly to Ireland within 8 working days, as listed on the order email. Clothes are of excellent quality and fit like a glove based off the size guide for each item. I had one r... See more

I placed an order for two items, a jacket and a pair of ski pants, I had to return the first order as the sizes weren't quite right for me, during the return process the customer service was impeccab... See more

I bought a Blizzard jacket for our annual winter Christmas snowboard trip . Absolutely perfect even when the temps were sub zero I just needed to layer up , a base layer and micro fleece did the jo... See more

Fantastic Trousers. I ordered "Nomad W Outdoor Pants Women Black", and they are great - they are a good shape which is unusual for this type of outdoor gear and are very flattering. Comfortable to wea... See more

Ordered a helmet which was due to be delivered. Delivery was delayed as UPS said delivery address was incomplete. Contacted Dope as the helmet would now arrive after my ski trip. Dope support just adv... See more

Where are the bad reviews on the jackets? are they deleting them? because the quality for a 200$ jacket is craazy bad, how an insulated jacket can be so thin, also came in a very badly packed paper pa... See more

An absolutely unprofessional and unreliable company! I placed and paid for my order in December 2025, and by February 2026 I still have not received anything. They keep sending meaningless emails clai... See more

Since ordering snowboard gear dopesnow were right there with me the whole time, I told them how I was scammed by Keyfamous.shop, and they reassured me I'd recieve my package, I did way sooner than exp... See more

Ordered a puffer snow board jacket that i needed quick as i was going skiing. there was some issues with the delivery company so i wasn't sure whether i was going to get it in time. when i reached out... See more

I got the Spartan W snowboard jacket and the Con W Snowboard pants and I LOVE THEM! I am 5’8” and so I was worried the pants might not fit, but it’s honestly perfect!! I’ve already gotten so many comp... See more

The team was amazing in solving my little delivery issue. Everyone was so helpful and tried their best to help out. Every time someone's shift ended, another team member jumped into the conversation... See more

Ordered the Iconic Snowboard pants, sz.L in Khaki, for my son. There was a delay in shipping that ended up being a postal service issue, but Dope was immediately responsive in assisting in tracking do... See more

I’ve never experienced such amazing customer service as I did with DOPE! They respond instantly, shipping was super fast, and when I accidentally received trousers instead of a jacket, they let me ke... See more

Products are amazing, but also there service is top notch! I made a wrong order during the weekend, send a message , got immediately a response and they helped me through the complete process. They ca... See more

Bought a snow coat as a gift. Unfortunately, my father in law had bought the same one from the birthday Wishlist. When speaking to the team via the “chat” option on the website, they responded st... See more

The jacket is very good quality, with a lot of features and details that are really well crafted. The closure and the hood are excellent and very well designed. In a city like London it works perfect... See more

Had this jacket for the last three years. Most reviews are done when it's new. We'll I used this jacket on many cold, rainy and snowy days, I must say I'm pleasantly surprised by its quality and st... See more

Customer services is unparalleled! I’ve had a consistently good experience over the years with Dope. Their products are great, shipping is fast and the team are quick to respond to questions and provi... See more

First time purchasing from them and my package was lost in the mail. Even though it was through no fault of their own, their customer service was incredibly responsive and made it right by providing m... See more

Amazing product, definitely recommend! Shipping was super fast, i ordered two cozy hood II's on a Monday and they were there by the following Saturday! The colors are super cute, and I'm excited to we... See more

I got some nomad outdoor trousers and they are as good as always. I have had a pair for over 5 years now and I've abused them! but side by side with the pair, they look no different! I would highl... See more

Waiting to receive the gear but so far my interactions with the Customer Service team has been stellar! More businesses need to employ people like this who are quick to respond and eager to help!!!

Bought the Spartan jacket, yet to wear in the cold, but tried it on, very comfortable and nice style. Bought on a Sunday with express delivery and arrived by Tuesday. Great customer service experience... See more

Haven’t gotten my package yet. But DHL was giving me a hard time delivering my package and I wasn’t able to pick up the package, now they’re holding the package for 5 days (at a location not near m... See more

Simply THE BEST ski jacket I’ve ever owned. Comfortable, warm, transpirable..Perfect for hardest winter weather conditions and for spring ones. A must have! And so beautiful in Metal Blue!

I've ask for help through their Facebook Messenger option. I've talked to an agency RIGHT AWAY, and he/she didn't hesitate on giving me an extremely helpful solution. It was fast, and the solution I'... See more

I recently bought a second pair of pants from them. On my first trip they got damaged. When I contacted they didn’t care if it was my fault, they offered to exchange it and fix the other pair. It all... See more

The most amazing customer experience I have ever had with any company! My son bought a great ski jacket and the pocket zipper broke. I sent them an email asking how to fix it and they immediately resp... See more

I have recently had the BEST experience with Dope and especially their online chat team - Georgie and Alix. I asked my mum for a pair of Dope gloves for Xmas. My mum suffers from Early onset Vascular... See more

I'm quite surprised at the quick response time to concerns and questions for products, not to mention the level of customer service is outstanding. Furthermore, the product is topnotch quality that ke... See more

Bought some Nomad waterproof trousers, absolutely brilliant quality & fit. Nice little sticker pack in the order too, good for my top box ;) Thanks Guys.

The gear is great... but that's not why im writing this review. My wife ordered some pants but, after losing over 10kg before she could wear them, Dope accepted a size swap even though they had... See more

Super fast shipping. XS Pants fit great on petite 5'0 113lb frame. I thought the Blizzard pants would not fit over the snowboard boot as so many people mentioned, but it fit over seamlessly over my si... See more

Ordered two sizes of pants since I wasn’t sure what would fit my son. The items shipped super fast! The quality is excellent, and my son loved the style and fit of his new snowboard pants. But the... See more

I bought my Legacy jacket over the summer. I have snowboarded with it 6 times this season, 4 days in the 30's and 40's and 2 days in the teens and 20's. It worked great, I have to say, I really... See more

I deliberated for weeks about buying a new jacket for my impending ski holiday as £178 was a lot out of my budget, but boy am I glad I did! It was so lightweight and comfortable, roomy enough to move... See more

Very helpful staff. Especially Robyn. I had a concern about a delivery time and Robyn was very helpful in sorting it out quickly.

Amazing service & brilliant products… The renewed ethos is incredible. Have purchased all our families snowboarding jackets/trousers from Dope & couldn’t be happier. Incredible customer service. Th... See more

Problem with the original order was sorted very quickly and efficiently. A very good service and easy to deal with

I had a great experience with Dope. It was my first time ordering, so I wasn’t sure about their sizing. For that reason, I ordered a few pairs of snowboarding bib pants and two tops to try. I... See more