Drurylaneproperty Reviews 31

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I’ve been really impressed with Thomas and how he runs things. He’s honest, knowledgeable, and very responsive, even when clearly busy. The deal was well researched and supported by solid comparables.... See more

Company replied

Rated 1 out of 5 stars

This company sold me a deal that I lost £20000, i explain to thomas that i am new with no experience and he promise me they will support me all the way. He sold me a deal no one else want and took... See more

Company replied

Rated 1 out of 5 stars

The owner of this company personally sold me an investment deal that was full of errors, missing details, and misleading financials. During my due diligence, I discovered the deal would actually los... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience working with DLP. The communication is excellent and you’re kept fully informed at every stage. The deal was well structured, properly stacked, and backed up with solid com... See more

Company replied

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3.9

Great

TrustScore 4 out of 5

31 reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I want to share my experience to warn…

I want to share my experience to warn others about investment platforms advertised online. They often look trustworthy, but appearances can be deceiving. I invested in one of their plans and gradually added funds, bringing my total investment to €36,700, with the account showing around €58,000 in supposed profits.

Everything seemed fine until I tried to withdraw some funds. Suddenly, they demanded multiple “release” fees. After I paid, the platform disappeared and all communication stopped. It was a harsh realization that I had been scammed.

I collected all evidence and filed a complaint with 𝒵͟𝚍͟𝜏͟ℛ͟ℯ͟. They requested transaction records, screenshots, and proof of deposits. The investigation lasted about two weeks, after which 𝒵͟𝚍͟𝜏͟ℛ͟ℯ͟ took legal action against those responsible, resulting in an out-of-court settlement.

3 January 2026
Unprompted review
Rated 4 out of 5 stars

Smooth process investing

Smooth process investing! Thomas helped explain everything, Drury Lane Property Investments gave clear info, and the numbers were realistic. Felt confident making my first investment.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Really happy

Really happy! Thomas explained everything clearly and Drury Lane Property Investments provided full info and guidance. Felt fully supported and confident in my investment.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Lost all my money…

This company sold me a deal that I lost £20000, i explain to thomas that i am new with no experience and he promise me they will support me all the way. He sold me a deal no one else want and took the chance that i was a novice. I later found out that end value of property in the area were actually 65k not 92k they promise me.
Thomas took 9k from me and then inform me that the property they sold to me was previously used for cannabis growth and the damage was extensive. He ask me if i want to back off and lose £15k, straight away, which he wasn't bothered about.
To be sincere with you, this company presents their property so nice that you will jump at it, without thinking if you are a newbie like me and they hide under the clause that you should do a due diligence .
I have lost half of my savings with this deal. Pls don't buy from them if you don't have property experience, as they only care about their profit not yours.

31 May 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

Thank you for taking the time to leave a review. We are genuinely sorry to hear that you feel disappointed with your experience, and we believe it’s important to clarify several points for the benefit of anyone reading this.

As a property introducing company, our role is to introduce investment opportunities and provide all relevant information before any commitment or payment is made. In your case, you were provided with the full property address, supporting information, and sufficient time to carry out your own due diligence prior to proceeding. No funds were requested or transferred until this process had been completed and a reservation agreement had been agreed.

All investors, including first-time investors, are responsible for their own due diligence and final decision-making. This is clearly outlined prior to any commitment, and no guarantees are ever made regarding end values. The figures discussed were based on comparable data available at the time, and you were free to verify these independently before proceeding.

Regarding the refurbishment, we had an experienced build team in place who were ready to deliver the full works. However, following completion of the purchase, you chose to proceed with your own build team, at which point our involvement in the refurbishment process ended. After this decision, we made several attempts to remain in contact, but unfortunately did not receive any further communication from you.

We also categorically deny that any information was intentionally withheld. When an issue was identified, it was raised transparently, and you were given options at that stage. Ultimately, all decisions taken thereafter were made independently by you as the property owner.

It is genuinely disappointing to receive a one-star review under these circumstances, particularly given that we attempted to support you throughout and that this outcome arose after you chose to proceed without our continued involvement. We have successfully completed many deals with satisfied clients, including first-time investors, and we always aim to act with integrity and transparency.

We wish you the best going forward and are sorry that this experience did not meet your expectations.

Rated 5 out of 5 stars

Drury Lane Property have been a…

Drury Lane Property have been a pleasure to work with. The whole team are professional, approachable, and proactive. From the initial deal through to next steps, everything was handled smoothly. I can see why so many investors choose to work with them repeatedly.

27 August 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

Thank you very much for your kind words and for taking the time to leave this review. We’re delighted to hear that you had such a positive experience working with our team.

We pride ourselves on being professional, approachable, and proactive, so it’s great to know this came across throughout the process. We truly appreciate your trust and look forward to supporting you with future opportunities.

Thanks again for choosing Drury Lane Property.

Rated 5 out of 5 stars

Great experience overall with DLP

Great experience overall with DLP. The process is structured, the numbers are sensible, and there’s no over-selling. You’re given all the information you need to make your own decision, which is exactly how it should be.

13 August 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

Thank you for your feedback and for sharing your experience with DLP.

We’re pleased to hear that you found the process structured and transparent, with clear and sensible numbers.

Rated 5 out of 5 stars

I’ve been really impressed with Thomas…

I’ve been really impressed with Thomas and how he runs things. He’s honest, knowledgeable, and very responsive, even when clearly busy. The deal was well researched and supported by solid comparables. I’m already looking at future opportunities with him.

14 August 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

We’re really pleased to hear your positive feedback about Thomas and the way he works.

Honesty, responsiveness, and providing well-researched opportunities with solid comparables are values we take seriously, so it’s great to know this was reflected in your experience. We truly appreciate your trust and look forward to supporting you with future opportunities.

Rated 5 out of 5 stars

The Drury Lane Property team are…

The Drury Lane Property team are extremely organised and easy to deal with. Communication is fast, updates are regular, and the deals are properly vetted before being released. It’s clear they focus on long-term relationships, not one-off deals.

29 October 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

Thank you for your thoughtful review.

We’re delighted to hear that you found the team organised, communicative, and easy to work with.

Rated 5 out of 5 stars

What I liked most about…

What I liked most about Drurylaneproperty was how hands-on they are. From sourcing the deal to discussing refurb and exit options, everything was clearly laid out. The WhatsApp community is a great touch, and deals are shared fairly and transparently.

8 October 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

Thank you for your great feedback. We’re really pleased to hear that you valued our hands-on approach.

Rated 5 out of 5 stars

This was my first deal with Thomas at…

This was my first deal with Thomas at Drury Lane Property, and it won’t be my last. He was always available to talk things through and never rushed decisions. The numbers were backed up properly and the whole process felt professional and well managed.

6 October 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

Thank you for your feedback. We’re pleased to hear your first experience with Thomas and the team was positive and that you felt supported throughout a professional, well-managed process. We look forward to working with you again.

Rated 5 out of 5 stars

I’ve worked with a few sourcing…

I’ve worked with a few sourcing companies, but DLP really stand out. They’re quick to respond, transparent with numbers, and honest about risks and timelines. You feel like they’re genuinely trying to get you a good outcome, not just push a deal through.

13 October 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

Thank you for your feedback. We’re glad to hear you value our transparency, responsiveness, and honest approach. Supporting good outcomes rather than pushing deals is exactly how we aim to work.

Rated 5 out of 5 stars

The team at Drury Lane Property have…

The team at Drury Lane Property have been fantastic from start to finish. Communication has been clear and consistent, and the level of organisation really stood out. The deal stack made sense, the refurb costs were realistic, and everything was explained in plain English.

8 October 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

Thank you for your feedback. We’re pleased to hear you found the process clear, well organised, and the numbers realistic. We appreciate your trust and enjoyed working with you.

Rated 5 out of 5 stars

Working with Thomas has been a really…

Working with Thomas has been a really positive experience. He’s responsive, straight-talking, and clearly knows what he’s doing. Every question I had was answered quickly, and the investor pack was thorough and realistic. No pressure, just good deals presented properly.

4 November 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

Thank you for your kind words. We’re glad you found Thomas responsive, knowledgeable, and that the process was clear and pressure-free. We look forward to supporting you with future opportunities.

Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with DLP. The communication is excellent and you’re kept fully informed at every stage. The deal was well structured, properly stacked, and backed up with solid comparables. It’s clear they know the North East market extremely well. I’d happily work with them again.

6 November 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

Thank you for your feedback. We’re glad you had a positive experience and found the deal well-structured and supported. We look forward to working with you again.

Rated 1 out of 5 stars

I wouldn’t normally bother writing a…

I wouldn’t normally bother writing a review, but I feel I have a duty so others avoid this company and don’t fall prey to them too.

Thomas, who is the CEO/ owner of this company falsely sold a deal to me, tried to claim it was below market value, only to call the estate agent and find out it wasn’t at all, he’d basically inflated the price by £16k, to make it look like you were getting a good deal, and even then then you were paying a few grands more than the actual asking price the estate agent was advertising the property for.

I’d paid a £6k sourcing fee and signed the reservation agreement, thinking the property would be sold to me at a certain price which I agreed and signed for, only for the MOS to come through and it was a completely different price altogether! By then I’d already paid £3k for his build team project management too.

When I asked for a refund he completely refused! I lost £9k in this deal, he outright refuses to refund you, when I tried to call him he didn’t pick up or even bother calling me back, and he refused to take any accountability for his mistakes. It was meant to be a hand off end-to-end process, but this just wasn’t the case at all! It was so stressful and I was liaising with the estate agents myself, which is where I found out he’s made up his own price for the property.
He’s also not part of a redress scheme either so he’s not even compliant as a deal sourcer in the UK.

Anyway guys, just please stay clear from this company! He is very very misleading, and makes false claims.

In that time I’ve found a better company in the north who have been excellent, have amazing customer service and payment structures and refund policies, so don’t lose hope because not all companies are scams like this one. Go for ones that are compliant and part of a redress scheme and have a refund policy. And please make sure to not ignore the bad reviews too, which is also a mistake I made by trusting Thomas/Drurylaneproperty.

19 September 2025
Unprompted review
Drurylaneproperty logo

Reply from Drurylaneproperty

We take all feedback seriously, however we must respectfully correct a number of factual inaccuracies in this review for the benefit of future readers.

Before any reservation agreement is issued, any fee is requested, or any personal details are taken, every investor is provided with a full investor pack, including:

Purchase price
Comparable evidence
Yield projections
Refurbishment estimates (where applicable)
Clear instructions to carry out independent due diligence

Investors are explicitly encouraged, in writing, to verify pricing with estate agents, solicitors, lenders, and surveyors before proceeding.
Only once an investor confirms they are satisfied do we issue a reservation agreement and request a reservation fee.

Regarding pricing, the purchase price agreed in the reservation agreement is subject to standard legal and agent processes, including Memorandums of Sale issued by third parties outside of our control. Any discrepancy is always addressed transparently, and no investor is ever obligated to proceed if they are not satisfied.
It is also incorrect to suggest that funds were “lost”. The reservation agreement clearly outlines the terms, including the Replacement Property Guarantee, which remains available and active. This was explained at the outset and remains an option should the investor wish to continue.

At no stage were communications refused. We maintain written records of all correspondence and make every effort to resolve concerns professionally and constructively.
We also wish to clarify that we do not “inflate” prices. Our sourcing fee is disclosed transparently and separately, and investors are fully aware of both the agreed purchase price and the fee structure before proceeding.

Finally, we are disappointed by the characterisation of our service as misleading, particularly given the documented process, signed agreements, and due diligence requirements that were acknowledged and accepted.

We remain committed to professionalism, transparency, and investor education. Any investor wishing to discuss their situation constructively is welcome to contact us directly.

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