I ordered something from a seller claiming to be only a few miles away, but when the tracking came through, it was being sent from China, in clear violation of Ebay policy, and leaving me potentia... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Simple delivery and buyer protection are a joke. My item was dumped outside somewhere random in my postcode area and not delivered to my address. EBay consider this to be satisfactory and will not com... See more
They blocked my selling capacity for ‘suspicious activity’ about 10 minutes after i opened an account. There was no room for suspicious activity. I posted an old laptop or mine, all genuine photos t... See more
EBay is getting worse and worse. Simple delivery is a nightmare. Refused to accept the correct dispatch address, won’t let me correct anything. Won’t let me choose appropriate delivery service. I... See more
Hard to even put it above a 3 because I’ve been selling on eBay for nearly 4 years. I sell things occasionally every year. What is really annoying is these persistent verification checks again and aga... See more
Never had a problem until recently. Hard drive went missing in the post. Courier said it was the sellers responsibilty to contact them. Seller said it wasnt there responsibility as showed as delivered... See more
Ordered a product on 21st november by 26th January still not received. Had communicated with ebay who just took sellers tracking with gospel - even though all lies. Couldn't argue the case when still... See more
Absolutely appalling company to "Try"and deal with when having issues. Almost impossible to speak to a "Human" either on chat app or by phone. Trying to get anything resolved is uphill and hard work.... See more
Emails from ebay with incorrect details contained within. Damn right misleading, especially bad detail on Delivery Methods, Delivery Addresses. ebay correspondence is poor - I suspect its PC generat... See more
Suspended my account for no fault of mine after 10 years!! Person who sold me item scammed me yet I pay the price. Tried to contact a customer service agent to resolve this issue but was unfortunately... See more
eBay has created an irresponsible conmen’s world. I purchased something from a company called ‘biomondia’. No communication at all for a week, so I requested cancellation yesterday. Today I recei... See more
Sketchy seller protection. Buyers are allowed to leave negative feedback about something which has been described accurately in the listing. This can have a negative impact on feedback score and event... See more
eBay tracking status updates: Thurs 9:36pm: "Due to be delivered today" (wtfno?) Fri 6:30am "On its way to the ParcelShop" (okay?) Meanwhile official carrier tracking: Fri 5:00 "Your parcel i... See more
Awful experience with an app not fit for purpose which glitched in ways that would leave me looking like a bad inconsiderate seller and ebay punished me and would not look at the issues in a fair way... See more
Does not allow sellers who offer free postage to just change the delivery option after purchase e.g. from a medium parcel to a large parcel. Ends up costing sellers more but eBay has never had an inte... See more
Had to buy some sort of lumber support for my sofa. Having trouble getting up and walking without strain. Saw a Backpro lumber back support cushion on Ebay. This was hardly used and half price at £18... See more
So after a COMPLETELY NEGATIVE experience the seller has changed my negative (but 100% truthful) feedback to positive!! WTH ebay? Absolute joke of a site and I will be deleting my account as soon as I... See more
In my opinion, sellers on ebay are selling Levi jeans at a price circa £30 which are not authentic. I have returned two pairs because of this and asked four other different sellers to confirm authenti... See more
eBay is done. Two stars because I do occasionally have a good experience but from a sellers perspective, eBay are hostile. I'll be using their service only when absolutely necessary. Shame to see such... See more
I ordered an orange compression bag (colour for something specific) from seller f….w-g…….n and they sent a yellow one I immediately got in touch to correct this and same thing happened again. Their d... See more
Bought an iPhone as new, arrived in original packaging but battery decayed at an alarming rate Could not contact seller or eBay using any links - everything failed despite trying different lap... See more
Seeing as I can't leave a negative review of autoradio-store 888 I'll leave this review of eBay. 4 days of a fraudulent transaction so I've now had to hire a car at the cost of £288 for a week. Sell... See more
A liability We all know they need buyers not sellers You do the maths Buying is fine , although it’s full of cheap rubbish that fails within the year like a lot of places, but if you have... See more
Have been using eBay for 20 years, used to be excellent. Will not use anymore for anything significant. No customer service, have been waiting weeks for a refund for a product that didn’t arrive. No o... See more
Purchased some filters for my vacuum but when they arrived they were the wrong size. The seller simply ignores me. I have tried to request ebay help but it keeps getting declined. They used to have... See more
This has been an awful experience. I opened an “item not received” case and was assured in writing that it was closed in my favour and that a refund of £1,740.69 would be credited back to my payment m... See more
Absolutely ridiculous. eBay's 2026 'Simple Delivery' mandate has removed a seller's right to choose safe, insured postage. Forcing a high value item (a watch) into a standard Parcel label that doesn't... See more
scammers look how they piss on all customers - they dont bother to answer no one reviews if there was -100000000000 stars it would be the best review for these scammers in the 20th time i request... See more
Reading and hearing from eBay seller's the company has upset them big time.. especially private small seller's.. eBay now decides how a parcel is shipped and tend to use evri as they have bought s... See more
Just phoned eBay, took 3 calls to get through then they cut me off after 16 minutes. Apalling platform now, no regard for customer service. Now they hide behind AI which saves them actually talking... See more
Absolutely useless. Full of scammers, ignore reports on scam, harassment (listings with clearly counterfeit or non existing items are not violating their policies; wonder if they have any). AI everywh... See more
EBay is the world’s worst buying or selling site , the item Never arrive on the dates specified. Ok you can accept a couple of days late but when it arrives a week later than delivery date specified i... See more
Being a ebayer for 20years. Had a second account as a selling mainly Whenever items are returned NO Refund is given unless the item says 'delivered' !!! Had situations where Royal Mail don't sc... See more
ebay continue to advertise multiple options for Clinique Mosture Surge 100H - size 125ml. We were silly enough to place an order and pay (order no 14-13912-74364) on 17 November 2025. Yesterday Evri... See more
Recently, eBay has become a nightmare for sellers. It’s all good until there is a problem, then you quickly realize they always side with the buyer, regardless of the evidence. They allow people to ex... See more
This company will go bust soon - don’t order from them because when things go wrong for no fault of your own. Ordered an item coming from overseas that went missing. Once Ebay looked into it and con... See more
Literally my sales have completely dried up cause of eBays ridiculous decision to charge buyers protection fee when buyers were already protected! I feel I have been forced to drastically reduce pric... See more
I’ve been an eBay customer for over 20 years and the customer service I experienced was shocking. I was kept on the phone for over an hour, passed between multiple advisors, put on hold repeatedly,... See more
Tried to return faulty item over Christmas, because post office was closed the goods returned one day late. They now have the faulty item I was conned into buying in the 1st place and my money ! Ebay... See more
Don't trust ebay protection!!! Be aware and don't buy post labels via eBay as seller. You are not protected by ebay when you accepting recommended postage with protection. Device was stolen. del... See more
What a mess Ebay is these days! Messaging seller can not be used as no text entry bar appears in the browser messaging pop up screen so can't advise seller of a delivery problem. Ebay's own... See more
Has shamefully become an absolute joke of a site. I hope the entire thing is shut down for good in the near future, genuine listings removed for no reason, claimed policy violations whilst then allowi... See more
After 20 years on eBay, I’ve decided to close my account. The platform’s incompetence, lack of support, and poor selling and buying assistance have been constant frustrations. The fees are high, and e... See more
I have used ebay plenty over the last ten years, mainly as a private seller to offload unwanted items. However, it has really gone downhill. Buyers have become unreliable. I recently ran a 10 day auct... See more
I've been an ebay customer for over a decade which will end now. Scamming sellers have infested the platform & to make it worse, ebay sides with them & removes feedback left to others to beware of t... See more
Anyone thinking of buying Yaesu ft 79000 ham radios DO NOT BUY off Chinese sellers as they are not genuine Yaesu radios and CAN'T be programmed through CHIRP . If the manual has CHN or the label on ra... See more
1.2
Bad
22K reviews
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Absolutely ridiculous
Absolutely ridiculous, been using Ebay a long time thinking of closing my account really not happy
12 February 2026
Unprompted review
Constantly policy changes & miss information
Constantly policy changes , no working updates to fix “faster payments” or “instant payments after positive feedback received & tracked “ . EBay is becoming a shambles , customer service is terrible .
Say one thing and do the opposite, gone down hill !
12 February 2026
Unprompted review
Closing my account now
Closing my account now.
Absolutely horrendous now ebay.
They don't even publish negative feedback they refresh feedback for all sellers yearly because every January you will see sellers have been with ebay over a decade yet has 100 positive feedback but only 8 reviews are left to read.
I've left negative feedback 3 times this week and nothing was published it still states 100 positive feedback then on Google it says ebay removes negative feedback so they don't lose money.
I mean wow it actually admits to it.
I'm sick of scam items that aren't authentic I'm sick of cancelation requests being refused. Im sick of partial refunds but mostly I'm just sick of ebay period.
Dishonest people who have lost millions the past few years it's not fit for purpose and they have now lost me too.
I'm done.
12 February 2026
Unprompted review
Diabolical customer service.
Diabolical customer service.
The man I spoke to was very rude and did not answer my questions. 15.05 12/02/2026
12 February 2026
Unprompted review
Disgusting
Disgusting
ebay are now giving money away to thieves even when they can see for an absolute and undeniable fact that the buyer has broken the return rules, dismantled the item and provided undeniable, photographic evidence of this themselves in the return case. Selling on ebay has reached a new low for seller 'protection'.
12 February 2026
Unprompted review
Giving fake codes for refunds
I order a computer of someone who sent me a broken one checked with the supplier of Orange Pi who told me no one is allowed to sell the computers on Ebay so tried to get refund Ebay give me broken Code so refund could not happen.
12 February 2026
Unprompted review
Never buy anything from Ebay 2 times I…
Never buy anything from Ebay 2 times I didn’t receive the items around 1500 $ loose,
When I contacted them for Ebay Money guarantee, they just wast my time and ditch me…
The worse website and customer service i ever seen
12 December 2025
Unprompted review
Just awful. Just throw your money away. AVOID
Just awful. Just throw your money away.
I cannot believe it is still running. I have such a terrible experience. I wish I could give less stars. Just awful.
11 February 2026
Unprompted review
This practice needs stamping out by ebay.
I order a lot of items on ebay and generally there is no problem if one is careful and selective. Of late, however, there is a practice by some dishonest sellers that needs stamping out. When a seller clearly indicate they use Royal Mail as their courier I absolutely despise it when they then use Evri instead. This week I ordered an item from a seller that indicated delivery would be by Royal Mail and when I received a delivery email this morning it stated it would be with Evri. I avoid Evri like the plague and if a seller states they use Evri that is fine, I just will not place an order with them, no problem. What I don't like is being conned by sellers lying as to which courier they use.
12 February 2026
Unprompted review
Disgusting customer service my account…
Disgusting customer service my account suspended because they say the nike airmax 95 trainers were counterfeit they were from Nike they were only released last week so they didn't know what they are talking about so they now have £140 pounds which they have held onto i don't owe any fees the money was from another sale they took the trainers off that they said was fake which is crazy because they have to go to be authentication agent so why would you list fakes spoke to some Irish agent who didn't know what they were doing asked for my money but there's a hold on it up to 100 days unbelievable they use to be a decent company not anymore less people using them now disgusting service and the person on phone put it down on me because she couldn't tell me why I was suspended all they want is your cash
12 February 2026
Unprompted review
*** AVOID BUYING FROM EBAY IF YOU DONT…
*** AVOID BUYING FROM EBAY IF YOU DONT WANT TO BE CONNED/MISLED ***
Don't use eBay if you want genuine items. I purchased an item from a UK seller ( well they claimed to be a UK store, but after receiving the item , a Yaesu FT 7900 amateur radio , it is a counterfeit radio but when opening a return I haven't return back to China which is going to delay me getting a refund, even though it clearly states, when return was started , that I would be refunded by the 11th of Debruary 2026. It is now the 12th and I had to chase the srllernto send returns label , their excuse is " they have no knowledge of my local logistics " even though it clearly states , from eBay , I will receive a returns label and iy will be charged once I take it to post office .
Seems eBay couldn't give a flying ***k about buyers only the sellers ad everything claimed by eBay is lies , if I buy from a seller who's username had UK in it then it is reasonable for anyone to think and expect to be dealing with a UK company and therefore the goods , COUNTERFEIT or not , should be getting returned to a UK company/store. Buyers shouldn't be expected to have to research every trader trading on ebay that should be ebays job but that would make a dent in profits so *** AVOID BUYING FROM EBAY IF YOU DONT WANT TO BE CONNED/MISLED ***
12 February 2026
Unprompted review
Has become impossible.
After selling an item on Ebay where the buyer pays the postage, I chose the prepaid label Royal Mail collection option and waited for the parcel to be picked up the next day, booked for 10am. Three days later the item had still not been collected. After many emails to Ebay Customer Service, they expected me to pay for the prepaid label, even though the buyer had paid it. They didn't want to accept their error, where there was clearly a tech error their end, and resolution has become impossible. I have closed my account with them after many years, absolutely useless!
7 February 2026
Unprompted review
Scammer sellers online market place
Fully loaded with scammer sellers,and eBay absolutley support them.U can lose your money,and item also,plus they will remove your negative feedback,and ignore your complain,and the facts.
Dont surprise me why they have the worst feedbacks ever,they should be banned.
11 February 2026
Unprompted review
eBay has become very disappointing and…
eBay has become very disappointing and feels increasingly unethical.
I recently noticed the same seller listing the exact same item on two separate pages at two completely different prices. When I reported this to eBay, they showed no concern. It feels like eBay turns a blind eye because the higher the price paid, the more commission they receive.
The biggest issue is their cancellation system. If you place an order by mistake, even within one minute, you often cannot cancel. Sellers instantly generate shipping labels within seconds, and cancellation requests are immediately rejected. I tried to cancel within a minute of ordering, but it was refused. The seller blamed eBay, and eBay blamed the seller — leaving the customer stuck with no real support.
This system feels like a trap for buyers. Once you click buy, you’re locked in almost instantly with no fair grace period to correct a mistake. Customer service does not take responsibility and offers little help.
Very frustrating experience and not the trustworthy marketplace it once was.
4 February 2026
Unprompted review
A shambles
My order was acknowledged by the seller but the promised dispatch notification never came. Of course, the item was not delivered. Recognising this, Ebay refunded the delivery charge. All attempts to report the problem or get a refund failed. Ebay sent non-functioning urls. Caveat emptor
11 February 2026
Unprompted review
Rude ignorant staff
11 February 2026
Unprompted review
CUSTOMER SERVICE CONTACT
I HAVE TRIED TO CONTACT EBAY CUSTOMER SERVICE AND ALL YOU GET IS IT IS OUT OFF HOURS AND YOU CAN NOT GET THROUGHT TO A HUMAN YOU JUST LISTEN TO AI ASKING HOW TO HELP AND NOT PUTTING YOU THROUGH TO A CUSTOMER SERVICE AGENT AND JUST TELLING YOU IT IS OUT OFF HOURS AND CUTTING YOU OFF
11 February 2026
Unprompted review
Ebay not what it used to be
Not sure what's happened to Ebay but as a buyer, I'm finding it increasingly frustrating that items take forever to arrive. With free postage this is 'ok', but when you've paid for postage and it still takes forever (with Evri especially), it's not a great experience. Compared to how it used to be I think Ebay has deteriorated in that sense, with slow delivery, poor tracking etc. And what is buyer protection? I thought we had that already??
11 February 2026
Unprompted review
Item: 298017378337 Rolex Geneve Cellini Wristwatch - Gold & Silver - No Battery
yet another fake luxury watch...
... but eBay say its genuine
have a look for yourself
ridiculous!
11 February 2026
Unprompted review
Ebay now allows counterfeit items to be…
Ebay now allows counterfeit items to be sold. They will do nothing about it neither ... so if you get scammed they won't step in and approve of it. Be Aware...
18 January 2026
Unprompted review
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