Elenorra Reviews 29

This company feels like a scam.
I purchased 3 lamps, one arrived smashed, 1 wouldn’t turn on, one had a defective arm so you couldn’t adjust the height.
I contacted the company for a return and send videos & photos of the damage but they would not provide me with a return address and kept asking for more videos of the damage.
Furthermore the products were of terrible quality, they were cheaply made & not at all like the photos or descriptions

Elenorra went the extra mile to make sure that my lights were delivered safely and at a convenient time for me. Good communication skills too. 👌great service. Jill B.

The amazing team at Elenorra work on New Years Day!!! Purchased two of the tissue box holders which I had seen and fallen in love with in during a hotel stay and I needed this in my home. Elenorra has the easiest website to navigate; the first parcel arrived quicker than quick & perfectly packaged and no breakages to be seen anywhere.The second arrived came later and after reaching out in a panic heard back within hours during Xmas close out period with a reply. Parcel 2 arrived a day if not hours later.
Thank you!

I’ve ordered the Sora floor lamp and the Brooks photo frames and I couldn’t be happier with both.

The lamp looks amazing in our living room. I was nervous to order it because it was quite expensive but I was so happy when it arrived. It is beautiful and really high quality.

We used the frames as end of year teacher gifts to hold my son’s artworks and they turned out so cute.

I’m really impressed with this shop.

Be wary when purchasing bedding from this company. Their quilt covers and sheets do not fit Australian dimensions and also thin and poor quality (website says ‘high quality materials’…what a joke) . The measurements are on their ‘Australian’ website, so take note as I did not check these, assuming an Australian site to sell Australian sizes. The sheets arrived from China, so say no more…the sheets are Chinese sizing. I put the duvet cover on a few weeks later discovering the issue and then took them off…they were not used. When I contacted Elenorra they advised that the return window was too late and because I had opened the sheets I couldn’t return them due to hygiene reasons. It was abundantly clear that they couldn’t care less. So, be careful people…I’ve lost $159 and have no sheets to show for it.

I currently have good things to say regarding products and Customer Service. I ordered a sweater which looked ok but not worth the price I paid. I relayed to CS my concerns. They told me to pick another item free of charge and keep the sweater free as a gift. I was totally impressed. Soo lets see if I get my item I chose and I think I will. I was actually Shocked and pleased with their response.

I’m really happy with my experience with Elenorra. The product quality is really good and looks exactly as described. Delivery was quick, and my order arrived within a week, which was a pleasant surprise before Christmas!

Customer service was also great: responsive, helpful, and professional throughout the process. Overall, a smooth and reliable shopping experience.

I would definitely buy again and happily recommend Elenorra to others.

I had to buy a new couch and it took forever to find what I wanted but finally I succeeded. Its a light colour so I set out to find a nice cover which also took forever. It arrived yesterday and I'm super happy with it. The quality and feel are great and its a generous size to cover the 3 seater couch perfectly. It matches my rugs. Couldn't have done better!
It did take a while to arrive but it was over the Christmas period. Totally worthwhile.

Unique selection of aesthetically exciting housewares. I love my thea wall hook! Customer service graciously refunded me on another item that did not end up working. I will certainly be visiting this site again :)

Love Elanora! They helped me decorate my new apartment. Great products and reliable service!

5 stars all the way. Really happy with my order + quick delivery

Fantastic Experience!

I ordered the Serenité pendant, the Sora floor lamp, and new downlights — and I couldn’t be happier. Everything arrived within 10 days and the quality is excellent. The products look even better in person. Great service and smooth delivery. I’ll definitely be ordering again!

I’m in love with how classy and modern it looks. The quality is much better than I expected, and it really adds a premium touch. I’ll definitely be ordering again soon.

The design is so refined and modern. It adds such a beautiful touch to my space. Great quality and worth every bit of the investment.

I’m amazed at how well this item is made. It feels high-end and looks stunning. I was worried about buying online, but this turned out perfect.

ordered a toothpaste cup set from Elenorra that was advertised as being made from “premium, environmentally friendly materials.” What I actually received was a flimsy plastic set packaged in polystyrene – the exact opposite of what they claim to stand for. When I contacted them, they refused to issue a refund despite their promise of “unwavering support.”

This company is misleading customers with false advertising and hiding behind empty slogans. Save yourself the disappointment (and wasted money) – Elenorra is not trustworthy. Total scammers.

In response to their reply - they forgot to mention that for change of mind return they charge original shipping, return shipping, 20% restock fee. You can imagine that there is not much of a refund left.

Everything looks exactly like the pictures, if not better.