ELFBAR Reviews 65

TrustScore 4 out of 5

3.9

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Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Make It ELF, Enjoy Yourself! Seit 2018 steht ELFBAR an der Spitze der Innovation. Getrieben von der Vision eines intelligenteren und angenehmeren Vaping-Erlebnisses erkennen wir den wachsenden Bedarf an natürlichen Aromen und einer persönlicheren Erfahrung. Mit unerschütterlichem Engagement für Kundenzufriedenheit sind alle Produkte sorgfältig gestaltet, um den Kern von ELFBAR zu verkörpern: Genuss, Zuverlässigkeit und Erlebnis. Durch kontinuierliche Verbesserung und umfangreiche Forschung bieten wir Produkte, die höchste Komponentenqualität, reinen Geschmack und menschenzentriertes Design vereinen. Bei ELFBAR liegt unsere Leidenschaft darin, nicht nur Produkte, sondern auch einzigartige Erlebnisse zu schaffen – so unbeschwert wie möglich.


Contact info

3.9

Great

TrustScore 4 out of 5

65 reviews

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Replied to 18% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Terrible customer service

For several months I ordered products from them and everything was fine, until the last time when I received a defective device. I filled out forms on the website and sent emails. Eventually, they sent me a replacement device for free, for which I am very grateful. If only it hadn’t also been defective.

The first device only tasted like burnt plastic. The replacement one tastes like plastic as well. On top of that, it makes gurgling sounds and, for some reason, a red light turns on inside the device out of nowhere, which seriously scared me.

I am simply exhausted from endlessly describing the same story over and over again to different email addresses.
So, Elfbar, consider this my gift to you, those 11 euros, because I’m just tired of this situation. And I will not be ordering from you again. The customer support is just terrible.

Three stars only because for several months everything was fine.

8 January 2026
Unprompted review
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