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Impecta Fröhandel Reviews 227

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TrustScore 3 out of 5

3.0

Garden Center
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Company details

  1. Garden Center

Written by the company

Denna sida har inte startats av Impecta och bevakas ej. Välkommen att kontakta oss direkt via e-post för bästa möjliga service!

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3.0

Average

TrustScore 3 out of 5

227 reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The worst place to deal with

The worst place to deal with. I ordered seeds and waited for about 20 days, but they never arrived. When I informed them that the order hadn’t arrived, they asked me to wait. When I told them I had already waited and it still hadn’t arrived, they said they would send a replacement. I waited more than 15 additional days for the replacement, but it never arrived. They also refuse to provide tracking for the shipment. It was the worst experience — a complete waste of my time, money, and patience.

9 December 2025
Unprompted review
Impecta Fröhandel logo

Reply from Impecta Fröhandel

Hi Ahmed, and thank you for letting us know — we’re truly sorry for the frustration this has caused you. We completely understand how disappointing it is to wait that long, twice, without receiving anything.
So we can look into what may have happened and help you properly, could you please send us your order number (and if you have it, the name/email used for the order)? You’re very welcome to email us directly at [email protected]
and we’ll check the shipment details right away and make sure you get a solution — either a new delivery or a refund, depending on what’s best in your case / Ylva

Rated 5 out of 5 stars

Insanely fast delivery

Insanely fast delivery. It was less than 48hours, four days before Christmas. I got seeds for handing out at my mothers funeral so having such a good experience is lovely.

20 December 2024
Unprompted review
Impecta Fröhandel logo

Reply from Impecta Fröhandel

Thank you so much for your kind words.
We are truly honored to have been part of such a meaningful occasion, especially during such a difficult time. It warms our hearts to know that we could provide a positive experience when it mattered most.

Our deepest condolences for your loss, and we wish you and your family peace and comfort. Please don’t hesitate to reach out if there’s anything more we can assist you with.

Warm regards, Maria


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Rated 1 out of 5 stars

Some seeds just dont sprout but they…

Some seeds just dont sprout but they continue to sell them anyway. These are Kaki and Guava and even if they eventually send me new ones they dont sprout either. Seeds are probably old or treated the wrong way so they should check this out. Lots of people buying seeds just think its them.

27 February 2024
Unprompted review
Rated 1 out of 5 stars

Seeds were all rotten

Bought some ensete-seeds that were all dead/rotten. No response from customer service after over a week. Would not reccomend.

25 January 2022
Unprompted review
Impecta Fröhandel logo

Reply from Impecta Fröhandel

Dear Ernest
I understand that you are disappointed if your cultivation did not go as intended. It is very important for us that our seeds are of the highest quality. We ensure this by only trading with well-proven suppliers and we have a well-developed quality work through proper storage in refrigerated warehouses and we are regularly testing the seeds ability to germinate. If the seeds don´t germinate, we apply a germination guarantee, which means that we always send new seeds if they haven’t germinated. We gratefully accept all comments on our products, and we follow up all complaints.
Our customer service usually responds to emails within 1-2 business days. Please contact us again if you haven’t heard anything from us. We are to happy answer your questions about cultivation. You can send an email to your Swedish division at [email protected] or to our Norwegian division at [email protected].

Regards/ Jessica, Impecta Fröhandel

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