I would have been glad to get an information from you, that the flowers were delivered successfully. So I had to ask someone of House D3 whether the flowers have arrived. I later saw, that I could hav... See more
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About Euroflorist Deutschland
Written by the company
Es gibt immer einen Grund, Blumen zu verschenken.
Die Euroflorist-Gruppe ist Europas größte Blumenversandorganisation mit ca. 10.000 angeschlossenen Florist:innen in insgesamt 12 Ländern. Das Unternehmen wurde 1982 in der schwedischen Stadt Malmö gegründet. Seit 2001 ist Euroflorist auch in Deutschland aktiv. Unser Ziel ist es, den Versand von Blumen weltweit so einfach, so schnell, so preisgünstig und so zuverlässig wie möglich zu gestalten. Gemeinsam mit unseren Florist:innen liefern wir jährlich ca. 1,8 Mio. Blumensträuße aus.Contact info
Sachsenstraße 6, 20097, Hamburg, Germany
- +49 (0) 800 508 450 1
- [email protected]
- euroflorist.de
Hasn’t replied to negative reviews
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This is a terrible website and a scam…
This is a terrible website and a scam dried up flowers being delivered later than agreed date never use them
Nice Service
Nice Service, arrived on time and the flowers are not withered after over a week!
The bouquet was looking different than advertised.
The package arrived on time, with a really nice and sweet packaging that included everything. It did arrive slightly different than advertised, which left me a bit unsatisfied. But overall, it is a great surprise for a loved one to receive, no matter the bouquet.
Beautiful Flowers delivered speedily
Great experience. I ordered a bouquet of flowers 1 day before my sister’s big birthday. Flowers arrived promptly and looked great, exactly as shown on the pictures online. Great service, happy to use them again.
great beatyful
I made an order on Tuesday 13th of…
I made an order on Tuesday 13th of January and made sure that the order arrives on the 15th of January , the order arrived one day late and I also requested there to be a card and a I wrote a message and they never wrote one, super disappointed as I also paid extra for it to be shipped on the 15th.
👎🏻👎🏻👎🏻👎🏻
I paid for NOTHING! Didn’t receive the flowers. And they didn’t return my money. They ate my money. I feel so cheated.
Easy order, fresh flowers
I ordered flowers, a card, and a balloon, and everything arrived on time. The flowers were fresh and beautiful. But the DPD courier didn't ring the bell and just left the box outside. Since it was a surprise for the birthday kid, I had to tell them to check outside, which was really disappointing.
DO NOT BUY FROM THEM.
ZERO STAR! THEY HAVE THE WORSE SERVICE EVER! We did not receive our order & they refuse to refund.
They don’t answer our phonecalls! So they just keep rejecting our refund request over emails. Cowards. Like frauds & scammers.
They’re not helpful at all, no empathy… like robots. They don’t care whatever your situation is, as long as they already get your money, it’s not their problem anymore. Very mean people.
Really really terrible service.
Please don’t let them cheat your money, buy from other florist.
Very bad customer service the delivery…
Very bad customer service the delivery didn’t arrive it was my Birthday gift and they even didn’t refund the money very disappointed
MY MOM GOT THE FLOWERS EARLY IN THE…
MY MOM GOT THE FLOWERS EARLY IN THE MORNING AND IT MADE HER SO HAPPY IT SET THE STAGE FOR THE DAY THANK YOU SO MUCH
The flowers came dirt and dried out
The flowers came dirty and dried out, they didn’t look like the picture on the website. Its a scam
Great service
Great service , wonderful flowers. Even over the holidy period!
Avoid using their services.
On December 7th, I ordered flowers for delivery on my friend's birthday, which was on December 29th (i.e., 22 days in advance!). During this time, the Euroflorists ignored my messages both to their email address and from their contact page, and nothing was delivered. Only after I reached out to their (also always silent) colleagues in 12 countries and my credit card bank for help did they silently refund my money.
[Please note that after switching the delivery from couriers from flower shops (i.e., their partners closest to the recipient) to postal services (such as DHL), they decided to cut off communication with customers, as delivery on a specific day was no longer possible. In other words, their entire business is built on the premise that their global silence makes it very difficult for their customers to obtain refunds for the spoiled holidays.
The only solution is to threaten ALL Euroflorists to publish this unanswered "correspondence" with them, but it takes time (and nerves).]
Correction: Just found out that what I thought was a refund is just a temporary credit my bank gave me until its investigation is complete.
My friends were delighted
My friends were delighted with the flowers, chocolates and balloon.
Great lilium
On time and recipient was very pleased!
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