Evergreen Capsules Reviews 956

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are impressed with the product's quality and user experience. People appreciate the product's ability to deliver delicious coffee, with some noting it rivals top-tier espresso machines. The product's versatility, allowing the use of both coffee grounds and capsules, is also well-received. Consumers find it easy to clean and appreciate the convenience of the carry case for storage and portability. However, opinions on the delivery service and order process are mixed. Some consumers reported slow delivery times and a lack of communication, while others experienced fast dispatch. A few consumers mentioned issues with missing or damaged items. Despite these mixed opinions, the overall sentiment towards the product remains positive.

Based on these reviews

Rated 4 out of 5 stars

Placing the initial order from an advertisement was a bit misleading. However the order for the coffee machine was placed after a misunderstanding - My daughter ordered what she thought was the full... See more

Rated 4 out of 5 stars

During our travels, we had been using another portable hand pumped espresso maker for a few years. But for our senior hands, hand pumping was getting difficult. Also, many hotels in North America do... See more

Rated 4 out of 5 stars

Great product - especially if you can use hot water so battery charge lasts longer . Delivery was quite slow initially with little communication . But now it’s hear we are delighted with it

Rated 5 out of 5 stars

A truly impressive product that exceeded my expectations! Here's why: I was skeptical at first because I use a Lelit Bianca at home daily (a top-tier Italian espresso machine). For my travel needs,... See more

Rated 5 out of 5 stars

This just works as it should :-) This is great if you like your coffee as espresso. Quick ( just 4 mins ) from cold, immediate if hot water is used. Battery recharged by usb-c , so no need to c... See more

Rated 5 out of 5 stars

The Evergreen Capsules lets us enjoy local Canadian coffee roasters while still using the Nespresso and our new Nomaduo. The reusable Evergreen capsules also saves us the travel time and expense t... See more

Rated 1 out of 5 stars

I made a purchase in October 2025. The order was probably never delivered (on the website they said there was an attempted delivery, but at this point I think that's false) so I reached out to them... See more

Company replied

Rated 5 out of 5 stars

As a self diagnosed Coffee Snob who grinds the beans and takes real care with my favourite drink I really struggle away from home if there are no decent coffee shops. This little gem has changed e... See more

Rated 5 out of 5 stars

I have recently purchased two of these as gifts and was impressed by them so purchased one for myself. I have tried it out with both ground coffee and pods, and it makes great coffee. It is easy to cl... See more

Rated 5 out of 5 stars

It took a while for my Nomaduo to arrive but Jessica at Evergreen was responsive to my enquiries and kept me in the loop of where the unit was. She also confirmed what I needed to use Nesp... See more

Rated 5 out of 5 stars

Very happy with my order. Very fast dispatch and quality items. Coffee made is perfect, piping hot and good crema. Ordered the stand and carry-case too for the portable espresso maker: these add-ons w... See more

Rated 5 out of 5 stars

Love this espresso maker. I have used it with Grind coffee pods and 50ml of water to make a true espresso or with a double brew (one immediately after another) for a hot delicious double from the one... See more

Rated 5 out of 5 stars

Very happy 100% recommend! The Nomaduo does exactly what it says on the tin! I am away alot for work so have used it alot. At home I have a particular coffee I like to drink, with the Nomaduo it... See more

Rated 3 out of 5 stars

The idea behind these reusable coffee pods is really great – environmentally friendly and sustainable. However, using them can be a bit tricky: filling and cleaning the pods takes more time than expec... See more

Rated 1 out of 5 stars

We ordered in December, hoping on a Christmas present. Unfortunately the shipping was delayed. January 12 the company claimed the delivery, but nothing was delivered at our house. The transport... See more

Rated 5 out of 5 stars

Amazing! Having the possibility to make great coffee anywhere you go, without having to spend endless money in coffee shops for it (without even knowing how it would he in the end) is great. Very ea... See more

Rated 5 out of 5 stars

This is a truly great product. there were some teething problems and a lack of communication from the company...but things settled down and we got the spare part we needed and now we absolutely love... See more

Rated 5 out of 5 stars

Payment and shipping was great! The product itself is a mobile espresso maker. I decided to get the self heating version since for me it sounded somewhat hard to get hot water while outside. It was me... See more

Rated 1 out of 5 stars

Received a literal blank plastic bottle, no branding, no packaging, nothing. Customer service assured it's a mistake but have ghosted me for two weeks so I've no idea what's happening. Horrific servic... See more

Company replied

Rated 4 out of 5 stars

Able to track where the order up to was great as it gave me an idea as to when I should receive it. I am still getting used to understanding how it works to get the best possible amount of coffee each... See more

Rated 1 out of 5 stars

Edit: the purchase was done under the name of my husband Salvatore. If you have time to reply here, please take time to reply to his email also!!! The capsules we bought - two capsules and a tamper... See more

Company replied

Rated 3 out of 5 stars

I would have appreciated more communication regarding the progress of my order. Plus, I am still waiting for the stand to be delivered, and I had to ask about this - no-one contacted me to say it will... See more

Rated 1 out of 5 stars

Do not purchase from this company - my Evergreen capsule didn’t work with my machine. I returned the capsule after confirming with Evergreen by email, I sent them the postage receipt and 6 weeks lat... See more

Rated 1 out of 5 stars

Hello there, I am the husband of the Daniela P., the lady that left the review below. I can confirm verbatim what she said. We are trying to get in touch with them since the 17th of February, through... See more

Company replied

Rated 4 out of 5 stars

I saw the Evergreen capsule and the Tassimo reusable pod on Facebook and thought they would both contribute towards my enjoyment of my morning coffee. I’ve not made a coffee with the capsule... See more

Rated 5 out of 5 stars

Just enjoying an espresso at work, early start, so wonderful to now have a decent coffee! Just super. A little confused with the delivery time delay, broken lid replaced with no problems.

Rated 5 out of 5 stars

Beautiful and just what I needed, very easy to use, great temperature or coffee the only downside is there is no milk frother! Next iteration could also have more water so you get a larger volume. But... See more

Rated 2 out of 5 stars

I have written an email explaining that my evergreen capsule stopped working properly...it would not deliver coffee or open without assistance to remove the unspent pod. I asked what they could do for... See more

Rated 5 out of 5 stars

I received the Noma Duo espresso machine yesterday and couldn't wait to use it this morning. To my surprise, it worked just as well as my Nespresso machine. Now I can enjoy a proper espresso every mor... See more

Rated 5 out of 5 stars

I received my machine and couldn’t be happier. I took it to work to share coffee with my colleagues, and I’ve used it at home and outdoors. It’s very practical because I use it with both ground coff... See more

Rated 4 out of 5 stars

The nomaduo coffee maker is perfect. Everything was in a comfortable bag, as described in the sight of the company. The only problem was with the courrier (no information about the order). That's w... See more

Rated 5 out of 5 stars

Quick turnaround time from ordering to delivery. Packaging was super - ensured zero chance of damage to the espresso maker. The coffee maker itself is solid and well-crafted - a quality item with al... See more

Rated 2 out of 5 stars

Like so many companies these days it seems they're great until something goes wrong! I will say we happily used the pods for 2 years with no problem saving money and waste on normal coffee pods. Then... See more

Rated 4 out of 5 stars

Rated this as a 4 star instead of 5 as i feel the water reservoir could be a bit bigger. Overall a fantastic piece of technology that certainly makes great coffee. To date I have only used it with Nes... See more

Rated 5 out of 5 stars

As a 100% coffee addict, I was amazed by a portable espresso machine. Just saw an add on a social media, and decided to give it a shot. Now I don't have to buy a cheap coffee, made from unknown bea... See more

Rated 1 out of 5 stars

I’m astonished this joke of a company are allowed to operate the way they do.They have my money and my faulty machine,which I had to pay to return to Spain.They have completely ignored my requests for... See more

Company replied

Rated 5 out of 5 stars

I have used the machine with Nespresso capsule , it provides a decent espresso . I intend using ground coffee in the near future. It looks like a quality piece of kit. No complaints.

Rated 5 out of 5 stars

Good contact from order to delivery .Product is very good. Great for indoors or outdoors.Carry case nice and compact to keep all parts together Would definitely recommend

Rated 5 out of 5 stars

Bought as a birthday gift, partner absolutely loves it. Has been using it at home as well as looking forward to taking on weekends away in the van 😊 Service was great absolutely no issues.


Company details

  1. Store

Information provided by various external sources

We sell reusable Coffee Capsules compatible with most machines (Nespresso, Dolce Gusto, Illy, Lavazza etc.). 100% Stainless steel, 100% Game Changer, 0% Waste :-)


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

956 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Scam business - order never delivered and won't issue refund

I made a purchase in October 2025. The order was probably never delivered (on the website they said there was an attempted delivery, but at this point I think that's false) so I reached out to them to organise a new one.
We've been talking since November, and every time I ask for updates, they just say that it's ready to be shipped and that I'll receive a tracking number soon.
It's been 3 months now, and nothing has changed. If I ask for a refund, they just won't answer.
I have already involved the authorities as this is clearly a scam business

3 November 2025
Unprompted review
Evergreen Capsules logo

Reply from Evergreen Capsules

Hi, Sorry about this, if you cannot get in touch with us (sometimes google may put you in the spam folder without us knowing), please send us a dm on instagram at @capsuleevergreen. Again sorry!

Rated 5 out of 5 stars

I have now bought three of these…

I have recently purchased two of these as gifts and was impressed by them so purchased one for myself. I have tried it out with both ground coffee and pods, and it makes great coffee. It is easy to clean and comes with a carry case for storage. I will continue tweaking how I use it, but this is going to be perfect for camping and days out. The only downside is that it is quite pricy, however the build quality reflects this.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my order

Very happy with my order. Very fast dispatch and quality items. Coffee made is perfect, piping hot and good crema. Ordered the stand and carry-case too for the portable espresso maker: these add-ons worth it. Loving this now for use on hikes and walks. Recommend. Would also make a great gift for any outdoorsy coffee lover!

23 January 2026
Unprompted review
Rated 1 out of 5 stars

No machine and no response

We ordered in December, hoping on a Christmas present. Unfortunately the shipping was delayed. January 12 the company claimed the delivery, but nothing was delivered at our house. The transport company did some research at came to the conclusion that our delivery was lost. But Evergreen stayed quiet. We are still waiting for a replacement. Why??

Aanvulling 23/01
En het blijft stil/ And they stay quiet

Aanvulling 3/2
Ik vraag me echt af wat er mis is met dit bedrijf. Of wat ik verkeerd doe. We hebben nu tal van mails verstuurd, maar men reageert gewoon niet. Bizar. De transporteur heeft aangegeven het pakket is zoekgeraakt. En wij worden compleet genegeerd. Ik zou even twee keer nadenken om hier wat te bestellen.

11 January 2026
Unprompted review
Rated 4 out of 5 stars

Snug to pack and carry

Snug to pack and carry, altho slightly heavier than I expected.
Easy to use with Nespresso capsules and so good to have a decent hot drink on the go

11 January 2026
Unprompted review
Rated 3 out of 5 stars

Slow Delivery

The product was for a gift, it was ordered on December 12 but sadly didn't arrive in time for Christmas. I appreciate it is a busy time of the year but was very disappointed.

The gift was very much appreciated and is a great product.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Love this espresso maker

Love this espresso maker. I have used it with Grind coffee pods and 50ml of water to make a true espresso or with a double brew (one immediately after another) for a hot delicious double from the one pod. Brilliant for time away camping or driving or even on long walks

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible follow-up and no product delivered also no refund - a scam

I ordered two of these portable coffee makers for the Christmas gift season in 2024… initially they responded when in January still nothing had arrived… the traceability of the delivery was impossible as they had sub-sub-sub contracted the last mile delivery to an obscure delivery service…they requested a police report of non delivery… in Barcelona the police do not issue reports for non delivery of postal items … then they just stopped answering my emails (Jan through Feb). When the online advertising stopped once the Christmas period was over, I figured the company was a hoax. Then in 2025 December the advertising for the product resumed and I wrote again requesting that they send me the products I had paid a 160+€ for … to no avail. No response despite providing them with my initial order number and proof of payment.
This company is now filed under the SCAM category for me.

1 February 2025
Unprompted review
Evergreen Capsules logo

Reply from Evergreen Capsules

Hi, unfortunately your order appeared as delivered. Our company policy requests that you provide us a police report in that case. You should insist to the police that someone from the shipping company stole your item, at the end of the day a theft is a theft (giving all the details, tracking number etc). As soon as we receive this poiice report we will send you a new machine or refund the order.

Rated 5 out of 5 stars

Awesome product

Great, good quality product and great service. Very happy. Was kept up to date all the time. Thank you.
Just note to take with the packing of the unit - it had a little scratch/chafing mark on it due to the adapter that was lying against it in the case.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Espresso Adicts Dream

This just works as it should :-)
This is great if you like your coffee as espresso. Quick ( just 4 mins ) from cold, immediate if hot water is used.
Battery recharged by usb-c , so no need to carry a large ordinary plug
Packaging good, and the instructions are clear
Great that can use capsules or ground coffee
The optional Voyager case is worth purchasing. ( I can even fit in my small portable grinder)
If there is a slight downside the stand (s), both theoriginal and updated are less slick than some others, but a minor point

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor service. Fraudulent company.

The transaction is fraudulent. I purchased this product. Payment was successfull. No correspondence or tracking information submitted.

23 December 2025
Unprompted review
Evergreen Capsules logo

Reply from Evergreen Capsules

Hi Chris, we're sorry for the delay but please rest assured you will receive what you paid for no matter what. The team will contact you to keep you in touch.

Rated 5 out of 5 stars

Excellent product - you get what you pay for.

It took a while for my Nomaduo to arrive but Jessica at Evergreen was responsive to my enquiries and kept me in the loop of where the unit was. She also confirmed what I needed to use Nespresso pods.

In terms of the actual unit - EXCELLENT. It holds its charge and makes an excellent expresso sized coffee which we then add boiling water to our taste. We're using it on a motorbike 🏍 trip in the Cape, South Africa.

I see there are cheaper versions but I think long term you get what you pay for.

We're super impressed and happy with our purchase.

Jenny - South Africa

26 December 2025
Unprompted review

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