Flatbee Reviews 1,367

Reply from Flatbee

Dec 7, 2025

Hello Dafna

Thank you for your feedback. We are very sorry to hear about your experience.

Unfortunately, every real estate platform is confronted with fraudulent attempts from time to time. We warn our users in every listing to never transfer any money before a viewing, and such cases should always be reported immediately. Listings that are flagged by several users are automatically reviewed or removed by our system.

Regarding your refund request:
If you have not received a response from us yet, it is likely that your message did not reach us correctly or could not be assigned to your account. This should of course not happen.

Please contact us again at:
[email protected]
with the subject “Trustpilot 381274”, together with

- the email address you used on Flatbee
- the approximate payment date
- and, if possible, a screenshot of the PayPal transaction

so we can review your case immediately.

Flatbee is a search engine for commission-free real estate. We do not create listings ourselves and only have the information provided by the original providers. Therefore we cannot guarantee the availability or accuracy of individual listings.

We will be happy to check your refund request as soon as we can match your details.

Kind regards
Your Flatbee Team

Reply from Flatbee

Updated Oct 17, 2025

Hello Jessica

Thank you for your feedback. We’re sorry to hear that you didn’t receive any replies to your messages and that some listings appeared outdated.

Flatbee is a search engine for commission-free real estate. We search through many different portals, classified sites, and broker platforms every day and display the results in one place. In addition, private individuals can also post their listings for free on Flatbee, so new offers are constantly being added.

Because the listings come from external providers, there may occasionally be cases where an ad is not deactivated or updated in time. Flatbee has no further information beyond what the advertisers provide in their listings. Ads that are reported by multiple users are automatically removed from the system.

Please note that Flatbee has no influence over whether or when property owners reply. Response rates vary greatly especially between private and commercial advertisers.

If you send us an email at [email protected] with the subject "Trustpilot 95631", we’ll be happy to review your account in detail to make sure everything is working as intended.

It is not appropriate to evaluate a Flatbee Plus package based on a few listings. Flatbee offers access to tens of thousands of commission-free properties that are updated daily, along with helpful features such as property comparison, saved search profiles, and other tools designed to make the housing search easier.

Best regards,
Your Flatbee Team

Reply from Flatbee

Sep 5, 2025

Hello Sergiy

Thank you for your feedback. We are sorry to hear that you are dissatisfied with your experience on Flatbee.

Flatbee is a search engine for commission-free real estate. We do not create our own listings. Instead, we scan many different portals, ad sites, and broker platforms every day and make the results visible in one place. In addition, private individuals can post their listings for free on Flatbee, which is why new offers appear daily.

Flatbee has no more information than what providers include in their ads. Therefore, we cannot guarantee the accuracy, timeliness, or availability of each individual listing. Unrealistically low-priced ads unfortunately occur on the entire market and usually originate from external providers.

If a listing appears suspicious, it can be reported directly via the "Report" button on Flatbee. Listings that are reported multiple times are automatically removed from our platform.

Best regards
Your Flatbee Team

Reply from Flatbee

Mar 15, 2025

Hello BB,

Thank you very much for your feedback and your review.

We are sorry to hear that you had difficulties with our customer service. Please contact us again at "[email protected]" with the subject "Trustpilot 886601", so we can locate your case as quickly as possible.

Flatbee is a search engine for commission-free real estate. This means that we search many different portals, ad sites, and broker pages for properties, index/list the ads, and then redirect users to the respective portals. This way, you don’t have to search each portal individually and daily. We find almost all available properties and prepare them with additional information on Flatbee. In addition, users can post their own listings for free on Flatbee to provide the widest possible selection. Every day, new found and user-posted listings are added.

Once an apartment is rented out, the provider is usually obligated to delete the listing immediately on every platform. If this doesn't happen, users can report rented or suspicious listings using the appropriate buttons in each ad. Listings that are reported multiple times are automatically removed. From experience, response rates from private individuals are lower than those from professional agencies. Please also don’t forget to check your spam folder.

Flatbee has no additional information beyond what is provided in the listings by the advertisers. Therefore, we cannot guarantee the timeliness, availability, or accuracy of individual listings. The search engine scans the internet daily for new listings and offers additional functions such as property comparisons and other useful tools. Each package is purchased for a specific duration.

Best regards,
Your Flatbee Team

Reply from Flatbee

Sep 5, 2025

Hello Gabriel

Thank you for your feedback. We are sorry to hear that you are dissatisfied with your experience on Flatbee.

Flatbee is a search engine for commission-free real estate. We do not create our own listings but scan many different portals, ad sites, and broker platforms every day to make the results visible in one place. In addition, private individuals can post their listings for free on Flatbee, which is why new offers appear daily.

Flatbee only has the information provided by the advertisers in their listings. Therefore, we cannot guarantee the timeliness, availability, or accuracy of each individual ad. If a listing appears suspicious, it can be reported directly via the “Report” button. Listings that are reported multiple times are automatically removed.

We are sorry to hear that you did not receive a timely response from our support team. Please contact us again at [email protected] with the subject “Trustpilot 77451” so that we can locate your case and provide a solution.

Best regards
Your Flatbee Team