FlixBus Reviews 17,167

This damn driver keep driving sideways. He better not be falling asleep behind the damn wheel #Flixbus 5:33am Orlando Direction He also hasn't stopped since taking over at 1 something in the morning... See more

Bus from Loughborough to London - good route but oh my jolly gosh with Autumn in full swing the vents are blowing arctic air at high intensity. Bus driver reckons it’s got nothing to do with him th... See more

If you want cheap travel then book flixbus However it should be clear flixbus do not refund tickets when the bus arrives at your destination 5 hours late. How they can legally essentially keep pe... See more

Uncomfortable, narrow seats, cold cabin. We left Victoria coach station 15 minutes late. When a company offers services lasting more than 4 hours ( I’m travelling from London to Liverpool), buses sho... See more

Four of us booked Norwich to Stratford return journey last sunday and excellent service provided. Gus drove us down (arriving ahead of time), Albert drove us on the return leg (arrived ahead of tim... See more

do not ever travel on flixbus in Australia in Canberra Sydney run. Marketing spin and T'c & C's which are draconian. They completely ignore your urgent requests online and fail to take responsibility... See more

I messaged them to explain how one of their divers pushed / forced me and another car into another live lane on the m42 , gave them exact times and location. Told them we both were sounding our h... See more

Flixbus in Australia is engaged in a serious fraudulent campaign. They keep promotional prices for tickets on Sydney Melbourne routes for 10AUD. After booking when the date of travel is near, they are... See more

They took my payment THREE TIMES, and still no booking has been made or confirmed by FlixBus. Robbed by daylight by a company with clueless employees and scammers. AVOID! Edit: Flixbus has responde... See more

Scammers. Booked a bus from Melboune to Sydney that was supposed to have wifi, leg room and power outlets, got none of that. I've travelled throught South America and it's the first time I've seen an... See more

I used FlixBus as I had spent a fortune on train tickets that I could not exchange! The service was prompt, coach was clean and the journey was very comfortable. Our coach driver, John was spectacula... See more

The driver named Shaun commonly driving the 002 route to and from Leeds towards London is the most Gentle bus driver in existence. His ability to welcome customers, cheer up grumpy passengers a... See more

My parent's FlixBus journey was delayed by 4 hours which caused significant stress and disruption to our plans. The website state that refunds are available for delays but this is not true. I was la... See more

I was on the platform written on the bus ticket 15 minutes before departure. I waited for 30 minutes but there was no bus at all so I was forced to buy another ticket. After writing customer service,... See more

Shocking company. Over 2 hours delay, with no update until over an hour past it's due time, and flat out refusing any form of compensation or explanation. The driver was rude, and unhelpful. I will ne... See more

Booking 3314219079, Milan-Turin: absolute shock. The bus never arrived, passengers waited for hours in the cold, while the app and live chat confirmed a long delay and kept telling us to wait. After 3... See more

My wife and I traveled from Rochester, NY to Manhattan to meet up with some friends. Normally, o don’t like traveling on buses, but we were pleasantly surprised when Andrea Johnson handled that bus r... See more

53 minutes late left on street, no shelter at 4.30 in morning. Meaning cold, at risk and late for arrival and appointment at destination. Reason why chose this service was due to arrival t... See more

A big fat sweaty co-driver sat next to me, who didn't even pay for a seat and crushed me into the window and sat on me because he was so big. He was sweating on me and I couldn't even breathe. I ask... See more

I purchased a ticket from Fort Lauderdale (FLL) to Venice, Florida, on December 27, 2025. I booked this trip based on my scheduled flight arrival at FLL at 6:15 AM. The FlixBus departure time was 7:5... See more

On the FlixBus route Lyon Saint-Exupéry → Chamonix operated by Autocars Lyonnais, the driver made a stop at a gas station and intentionally left early, abandoning passengers there while all our luggag... See more

I booked onto an 11 hour trip. Flixbus altered the trip to last 40 hours. They offered vouchers for their company. No customer wants vouchers for a company who has failed them! Flixbus hide behi... See more

FlixBus is dangerous and incompetent. On June 23rd, my bus from Paris to Brussels turned into a nightmare: • The driver abandoned the bus, leaving us stranded on the motorway in the middle of... See more

The bus was almost 3 hours late and my mom missed her flight Updates: i contact the Coustomer services and they refused to do refund even though it was more than 120 min delay their excuses is she... See more

Our FlixBus from Lübeck to Copenhagen was delayed by more than 7 hours. Because of this extreme delay, the trip could no longer be completed as planned and we lost a prepaid hotel night. FlixBus acc... See more

Don’t use Fixnbus unless you are prepared to be messed about. My recent return trip from Liverpool to Paris had every leg of the journey amended at the last minute. The company obviously has no int... See more

They sell “fast route” tickets but write off stops as 0-5min, which is of course not realistic considering luggage handling and incoming passengers. Hence why they’re always 1-2 hours late. Also, don’... See more

Bus delayed here in Madrid. Was supposed to leave here to Lisbon at 15:35. Its now 4:57 with no information recieved on when it will arrive here. Many passengers here frustrated. Expecting them to a... See more

Absolutely revolting scumbags. Avoid at all costs. They cancelled three consecutive buses with no prior information. Staff hid and smoked and laughed in customers faces. Victoria staff were very he... See more

TERRIBLE, NEVER AGAIN. On  29 July 2025 Flix cancelled our tickets for a journey from Chamonix to Turin scheduled for 02 September 2025. Following the cancellation, a voucher was issued despite tha... See more

On an 8+ hour trip they stopped after 4 hours for a quick bathroom break. (The bus was advertised to have a restroom on board but did not.) The bus left after only five minutes with fellow passengers... See more

They have the worst and cruel drivers. One of the coach driver hit passenger side of my car while changing the lane on M4 east, London bound pass jct 3 on Sunday 27/07/2025 and try to flee from the i... See more

Flix bus driver left early and was rude and arogant! Fortunately customer services agreed to change our tickets to the later bus after we argued that he left early. Finally upon checking the tracker s... See more

Bus was scheduled to depart at 8:00am. No bus showed up and after we called customer service and also an online chat agent no one had a clue about delay or any update whatsoever. They suggested we cal... See more

FlixBus is a total RIP-OFF. DO NOT USE this is an AI generative service duplicating GREYHOUND bus services. Just go to GREYHOUND directly in the US. Greyhound gives refunds; FlixBus wants to charge... See more

Our driver had to be asked twice to turn phone charging points and WiFi on. Our bus arrived late at our destination (Nice Airport) resulting in us paying more for a taxi- due to their delays - than t... See more

38 degree celsius, bus did not arrive. I waited an additional of 45 minutes, in the hottest day I could ever get in Barcelona, nothing... I leave, because I could not stand anymore because of the he... See more

Certainly inexpensive but standards of cleanliness and safety inadequate. I travelled London to Krakow. The coach to Paris had a cracked windscreen and was grubby. The Paris bus station used by Flix i... See more

The worst service in the world, do not use this company under any circumstances. Customer support is zero, they are late for an hour or more, because of which you can miss your flight, as in my case.... See more

I made a small booking error and rebooked within 2 hours. FlixBus charged me 53.70 SEK per ticket (2 tickets), refused to refund the difference to my card, and issued vouchers I can’t even use. I... See more