Galaxus.ch Reviews 30,018

Bialetti Moka 2 Cups Very happy with this purchase. I ordered it on Friday morning and it arrived already on Saturday, which was perfect timing for me. My old moka pot had started to affect the tas... See more

Even during a busy time like Black friday discounts, every single order arrived without problem and within great timespan. I did multiple purchases for various PC components. Packaging and attention w... See more

Galaxus has consistently - even through COVID days - delivered in every sense of the word. We only had one bad experience 3 years ago regarding a Christmas gift that should have arrived on-time but di... See more

Both Digitec and Galaxus are solid for years. They still sell mostly from their own stock, and only pre-selected products - contrary to the competition that is more and more focus to be a marketplac... See more

Galaxus has been good all around: products advertised in stock, good prices, good promotions, quick deliveries. They only get 4 stars because of one purchase of an electric scooter whose battery wa... See more

I ordered a PS5 and received someone else's order of furniture - 5 days later and no concrete solution or timeline to get my product. Whilst they have friendly customer support, Galaxus seem m... See more

Galaxus is offering things that you will find on Temu, just 8x cheaper there, e.g “ Only-Bags.Store Portable Travel Shoe Storage Bag Underwear Clothing Organiser Waterproof Travel Accessories”. I... See more

Good service. Good offer. It is true that the prices are a bit more expensive that on other providers. But the quality of the service is excellent. No problems with returns. No delays. Just be careful... See more

Long time customer. Almost everything you need, and it is a Swiss shop, which feels better than buying from big American/EU counterparts. Good website, great product range, fast delivery.

Galaxus.ch has a wide range of products, it is sometimes more expensive than ordering from Germany, but the shipping is consistently very fast, usually next day. On rare occasions I have had a wron... See more

Everything is fine but your warranty when you choose anything and put in the basket is annoying. I firmly believe that these warranties are extremly useless and you always try to take as much as pos... See more

I've been using Galaxus for about 4½ years now and I haven never been disappointed. Proper consumer research very often leads to Galaxus for various electronics, power tools, a coffee machine and much... See more

I was really disappointed that there was no clear warning about the products being shipped from abroad. Only after the order was on its way did I learn that I had to pay customs and handling fees, w... See more

Decent selection (not quite Amazon, but getting closer), interesting articles (much better than Amazon in this regard!), and super service whenever something goes a little wrong. Always quick to fix t... See more

We use Galaxus quite regularly and they always deliver! The site is easy to navigate, there is a good range of products and choice and great tracking system so we know exactly when we will receive our... See more

Delivery has always excellent. My items allways arrive within the given delays after I ordered them. I've ordered numerous times from Galaxus and everything has always gone smoothly. The items mat... See more

The ordered product arrived on the day scheduled. Very surprised the box was just deposited outside of the house without ringing the bell. An e-mail informed us of its delivery. It was under cover sa... See more

I really like ordering from Galaxus. First of all, they usually have everything I’m looking for. They have great service, great delivery. Everything is very easy and works fantastic. I’m always please... See more

Slightly strange, part of the stuff was shipped via Pflanzer and the other two smallish items separately via SwissPost. All of the merchandise would have easily fit into the larger box which was high... See more

Many years ago I was buying electronic equipment - mostly computers - from Digitec. They had a better range and better prices than most of their competitors. Then Galaxus started and the range of go... See more

Ordered an air purifier together with a spare filter. The purifier device takes forever to be delivered (now when I write this review, the device hasn’t been shipped yet after almost a month). The fil... See more

First time having a problem with galaxus but a pretty annoying one this time, I received the wrong product (the small lego Harry Potter castle) despite the fact that I ordered the big one (so a pricey... See more

Ordered an item costing more than $1000. They sent incorrect item although I precisely told them what I wanted. The customer service answered my complaint about the incorrect product with the follow... See more

The item arrived without an English operating manual. None could be found on line either. Glaxus acting as middle man provided no information about the product and used the painful excuse of having no... See more

The product Sonax Profiline waterspot remover was not very effective to remove water spots from our car so we had to go to a detailed shop to have it done. The delivery however was in 48 hrs as promis... See more

My rating is based on my last few orders from Galaxus. It seems now that deliveries are always late now by 4-5 days, even though on the website it says delivery tomorrow, or the next working day.... See more

Stuff never gets delivered on time. 2, 3, 4 day delays. And when one shipment was (probably) delivered to some random address 50 km away, I was asked by customer service to contact the post office my... See more

fast, reliable, good sortiment. although getting a little bit pricey (if you are not lazy, you can get basically everything cheaper at the corner store). compare prices before buying

Good notes for fast delivery however, only two out of three items arrived correctly. Third item was completely different to what I ordered, not really sure how this error can occur... Now it's my resp... See more

The warranty is USELESS!!! I bought a headset BEATS Fit Pro, which became defective during the warranty (manufacturing defect). Even though, I provided evidence in customer reviews that this was a... See more

before efficient delivery as advertised. But recent months that wasn’t the case anymore: same day delivery didn’t work 3/3 times “due to logistic issues”, next day delivery only works 1/3 times (alt... See more

They have such a wide selection that I can usually find almost everything I need in one place. Not having to deal with customs is a big plus and makes the whole process much easier. I also like that t... See more

Excellent offer. You can find pretty much everything you need or many alternatives. The delivery times are amazing, sometimes way too fast... borderline encouraging consumerism... but I love the optio... See more

Have used their service as a private person for years, mostly with no issues. Now as a business customer, it is something else: wanted to place an order for a few electronical devices, one of them on... See more

I don't know about the product, because it was a gift. The 5 stars is because it came before Christmas, when I received a notice last week that it wouldn't get to the recipient until mid January-mid... See more

I ordered the Philips Steam&Go GC362/81 (1300 W, 24 g/min) and tested it on a wrinkled linen dress—worked like a charm! Lightweight, easy to use, and surprisingly effective on tough fabric. Big shouto... See more

An amazing selection of everything, in one single place and delivery the next day (and even on the same day in specific cases) if the goods are in store. Most prices are very competitive, and if n... See more

Galaxus has a wide range of products although to be honest I use them almost exclusively for IT stuff (laptops and the likes). I've lost track of how many items I've brought from them but so far I've... See more

I have just moved from the UK, and I'm spoiled for last-minute buys via Amazon Prime (especially for school trips or activities). But then I discovered Galaxus by accident. This service should be in t... See more

Trustworthy online shop. One of the platforms I used to order home appliances and electronics. Pretty fast responses and simple purchasing process. Products prices are basically fair with large produc... See more

Delivered the next day after ordering, incredible! The printer is easy to use, and the print quality is good. I had some trouble installing the drivers, but I solved them using the CANON website. I d... See more

Their delivery times are NOT BINDING. They are using misleading advertisement. I bought an expensive item that I needed before a specific date. Turns out that even if the item has not even left t... See more

Our go-to place to buy anything - only if Galaxus does not have what I need, I look elsewhere. Large selection, and mostly very fast delivery. If return is necessary, Galaxus makes it really easy. Se... See more

I have been shopping from Galaxus for past three years. They are absolutely fantastic - not only about product quality but also about any after sales queries and problems. And their pricing is so ver... See more

Good and bad like all of us. mostly, overwhelming good I have to admit. None the less, i got charged after a return. Although they fairly paid full compensation. Reason: I missed out on initia... See more