Upgraded Reviews 420

No bush beating only facts given at any point when dealing with upgraded. It is an awesome option to have when you want to invest into yourself. Clear rules and requirements, they kept constant commun... See more

I purchased a MacBook Air M4 and had such a great experience that I came back and bought my wife a 13-inch M4 MacBook Air, and then returned a third time to purchase an iPad Pro for my son. Each exper... See more

Great concept for keeping current on the latest technology without the huge financial hit up front. Makes me feel better about my purchase not being obsolete in two years. Less expensive than financin... See more

Why isn’t everyone doing this?! As an iPhone upgrade program user from the start, I always wished for a similar program! I’m already looking forward to being able to upgrade in 2 years and it totall... See more

GetUpgraded.com has been getting some criticisms on the boards for sticking with MSRPs and partnering with supposedly predatory BNPL providers like Affirm. IMO, there are three distinct use case... See more

Upgraded is a great way to stay up to date with Apple products. They also just signed up to use Affirm which opened up the credit line approval for more people. The delivery was quick (2-3 days) and t... See more

Great service, quick to respond to both personal and business related questions. Highly recommend using this service specially if you are small business to get a lease on any of your apple products. O... See more

Amazing! This experience was as smoother than anything I've ever dealt with in the past. I also received the machine about 2 weeks after ordering. They set expectations upfront that it could be as m... See more

From start to finish the process was as seamless as walking into an Apple store and purchasing directly. I honestly cannot think of anything the team at Upgraded could of done better. Questions were a... See more

I was excited to order a MacBook after seeing the 0% APR financing promoted on the website. But when I went to check out through Affirm, I was offered a shocking 32% APR instead. Nowhere on the prod... See more

Fantastic experience with my first purchase from Upgraded! Can't wait to use them again in the future. I did reach out to customer support to cancel my first order after deciding to go with a differen... See more

Why Apple doesn't offer this I don't know. You can get a top of the line machine at a reasonable monthly price, just like with the iPhone Upgrade Program. Upgraded even uses the same bank for the fi... See more

The purchasing process was very simple. The financing options makes it even easier to purchase new equipment while considering cash flow. I was approved for 0% and it was a no brainer. My laptop a... See more

Was able to purchase the MacBook Air I wanted with a 512 GB SSD with ease. My new MacBook Air was delivered quickly and in perfect condition. The process of purchasing was also quick, and simple as we... See more

Order process was super easy, found the configuration I wanted without any issues. Setting up Citizens Pay for the monthly payments was a breeze. Upgraded team reached out to let me know that the la... See more

This is a great idea that's so needed - and these folks have nailed it. My order was going a little longer than anticipated, I emailed with questions, and the response was almost immediate. Clear, fri... See more

I don't normally respond to surveys & I was apprehensive about purchasing a laptop from an ad on FBook, but the transaction went fine without any issues. Laptop ordered Sunday & arrived on Wed. The ab... See more

Great communication, shipped fast and packaged arrived as you would expect from Apple. Approved instantly for 0% apr.. Can’t beat that! Very happy with my purchase through Upgraded, and will absolut... See more

A very simple, streamlined process. I received the MacBook in two days time which was great. The only suggestion I might have would be to make sure the customer is informed that the delivery would r... See more

Delivery was fast! Love the computer... apple care was delivered promptly. All good. I would have liked to see the billing provided by Citizens Pay prior to giving this review. Whenever I log into... See more

For the ordering of a new MacBook, they were very easy to use, quick approval, quick shipping, and fortunately I have great credit for the Affirm 0% plan. Now my review of them might be totally differ... See more

Great service, but I think it would be nice to have more updates throughout the process. After I checked out, I didn't really receive anything until Gatortech sent me the shipping confirmation. Odd... See more

Upgraded is awesome. Initially was anxious as I received a machine that had been enrolled in management for a company and wasn’t usable due to a mistake upstream of them. John stepped up called me and... See more

I ordered, and was charged for, the 13-inch iPad Pro M5 with nano-textured glass. I received the 11-inch iPad Pro M5. I have emailed both Upgraded and GatorTec concerning this issue, and have re... See more

The whole process was very easy and straight forward. I dropped a star only because the shipment window came and went without any communication regarding the status of the computer. I did chat with cu... See more

Everything was simple, to be honest. I originally visited just out of curiosity, but after just a few clicks, my request was approved almost instantly. Since my device had some custom features, I thou... See more

The online store experience, product selection, approval process, support, etc. are all smooth as silk. The lead time on arrival is a bit long, but not horrible. My only point of feedback is I would h... See more

It took me 2 times to go through the approval process. After the 1st attempt, I did wait for a few weeks and tried again which was successful. It was puzzling to me that I encountered some diffi... See more

The entire ordering process was insanely simple. Everything was explained clearly and concisely. Honestly I couldn't ask for a more Apple like experience from a company that isn't Apple. Shippi... See more

I was wanting a new iPad and had heard about a monthly payment plan that would send you a new device after a period of time. Their website was mainly featuring Mac computers and had recently added iPa... See more

Reading through the website was simple, and easy to follow. The device specification customization process was very well done, and makes getting the right device as simple as a few clicks. Express shi... See more

I came across Upgraded while scrolling through Facebook. I don't know if it was because of "cookie snooping" or smoother algorithm but, it came up shortly after I was looking at Apple then Facebook Ma... See more

I got my laptop this weekend and I've been very happy with the process! Upgraded kept me updated all throughout the process. I'm a videographer and I've been desperately needing a new laptop for years... See more

The initial purchase process is relatively smooth and I received the correct device in new condition and sooner than expected. I believe this is the best way to invest in a very expensive Apple pro... See more

I've had my MacBook Pro for a week now and it's great (as expected). I like that Upgraded are a small company, as I have found small companies care more about their customers than bigger companies (fo... See more

The process from start to finish was very easy. I was given clear and concise info along the way to make a a good decision on whether or not this would work for me. I was able to pick the exact model... See more

Customer Service went above and beyond support. John was great to deal with, made the whole effort of getting the MacBook Pro M4 Max great. Communication was on point when concerns arose regarding shi... See more

I was a lil skeptical at first it was no money down for an item that I practically never saw go on a sell. But I needed a laptop for school so I pulled the trigger! It came within the time frame they... See more

The experience is beyond what any brick-and-mortar store or even any online store could ever muster. Quick, simple, and fervently attractive deals that even Apple cannot beat—this is what buying elect... See more

I was very happy to get my new MacBook with Apple care plus quickly and in good condition. UPS required a signature for MacBook and so wasn’t going to be home for delivery. The team at upgraded thankf... See more

I place my costume order on 2/6. after a few hours I start getting communication from Upgraded regarding my order and what time lines to expect. they where very upfront with my and 10/10 communication... See more

Pretty smooth, early delivery. The ordering process was easy and when I ordered the wrong color, it was easy enough to change it. The Mac arrived quite a bit earlier than the initial estimate, whi... See more

Talk about being a savior. I've been using my old Dell XPS 15 for 8+ years hoping to finally get fully back in to the Apple ecosystem and these guys made it possible and so easy. It's not to say I cou... See more

Had trouble with a $50 promo code when ordering. Talked to support via chat and within a few hours they sent me a Venmo for $50 which was a nice surprise. Unfortunately it took a bit longer to shi... See more