GoFundMe Reviews 23,582

The page is easy to use, I had no problems. Unsubscribing as one who has no account (I presume it should be the same for account holders as well, though), that is a bureaucratic nightmare. You have to... See more

The not great - I asked a simple issue that donations were paused. When contacted your AI support, it took me down a complicated rabbit hole about the security of the charity I was fund-raising for... See more

I liked the fundraiser itself was easy to set up. I liked the social media helps. I disliked the difficulty in getting the Beneficiary set up, and the length of time it takes to actually get the don... See more

I don't use phone and social media platforms. Today I tried to launch my project, unfortunately I couldn't. I was told because I am in Argentina at the moment and Argentina isn't supported by... See more

I had a problem with two accounts which needed sorting out and I was unable to resolve myself. I tried send the chat and the AI robot quickly put me in touch with a human! Luis was just fantastic - he... See more

What a nightmare. I’ve been trying to upload my government ID for two hours, and your site is impossible. Even taking a perfect picture with my friend’s brand-new iPhone, it still wouldn’t accept it.... See more

Gofundme, a fundraising site. August 2024 .Supposed to help you raise money for life's serious mishaps. Never again. They want and take tips from funds you raise to help you with your life mishaps if... See more

The customer service support provided by the GoFundMe Team helped me understand and correct issues I had as a result of two profiles established in two different countries. This a b is the ed vd as ng... See more

Good day, very good support feedback and follow up, have been myself a senior support analyst for over 15 years. So I know what is a good helpdesk support service. Will be happy to help if you need to... See more

We initially had some technical difficulties that were very frustrating. After several days of assistance from the tech support team, we were able to get our issue resolved- what a relief. Thanks fo... See more

I had a brief experience of assistance with an operator and as far as I could see it was all very positive. Although initially it seemed that my answers were not being read, I later received confirmat... See more

I was mainly concerned about scams but turns out the app itself has several issues. First, no confirmation to be sure the amount donated was intended. Then without even seeing any options I was automa... See more

my experisnce so far has been very pleasant , gofundme 's team were very toffessional while giving me a family vibe at the same time they went over and above to help me work through a minor issue ,... See more

what a joke. a perfect example of when making as simple as possible went wrong. one can't even customize donation amounts buttons. no way to pass url link variable with an amount to donate. confusing... See more

If I could give them negative stars I would. They are great on publicity and morals, but their service could use improvement—a lot of it. I donated funds in last January but never received a receipt.... See more

Data-scraping is supposed to be against GoFundMe policy. Why then is ICE contractor ShadowDragon claiming to scrape mass amounts of data from GoFundMe? GoFundMe has given the public ZERO answers,... See more

Allows fundraisers for murderers As the video evidence shows, an ICE agent, Jonathan Ross, gave orders that he had no authority to give then shot a woman, Renee Good, point blank in the face when... See more

My GoFundMe campaign has been running for a few days now, and I've already received several helpful tips and suggestions that I simply had to follow to make my collection a success. The site guides yo... See more

I appreciate how easy it was to get our GofundMe fundraiser set up. This has been a difficult time for the family of our beloved Q (Alfonso). The ability of your organization to collect funds that we... See more

The only reason it isn't a 5-star yet -- yet -- because we're still working out a few kinks (on our end) but we've already been given assistance in transitioning our project. Stay tuned for that 5-sta... See more

The GoFundMe app dictates a process that goes step-by-step over many days, instead of a one-time setup that prepares the system for immediate deployment and use. What I have experienced is tantamount... See more

Unfortunately, if you have no one, no social interaction, or someone advocating your cause, you'll not get anything. Does not matter if you are dying, struggling and failing, you'll not get help. GoFu... See more

So I tried to upload my photo so the past while it's been on there for 2 months to try and get my friend to another province but they still have not agreed to put it up I don't know what's going on th... See more

Ignoring their own terms of service to fund a murdering nazi's legal money. As per GoFundMe's terms of service under section 8, article 8.10. 8. Prohibited Fundraisers and Related User Conte... See more

I have used gofundme many times to donate to worthy causes. Despite the usability of the platform to send funds, they make unsubscribing from the (sometimes many, many) updates both counterintuitive... See more

Your people knew I had a problem, but kept giving me the same answers for the same problem and we went round and round and round. I tried doing the same thing five different times. Then finally, I w... See more

I lost some serious time trying to find the transfer section on my GoFundMe project. I admit I’m not tech savvy, but I spent 10 or 15 minutes with one of your representatives texting back-and-forth to... See more

I set up a GoFundMe for a registered, legitimate charity. I raised the money and donated all of the money to my chosen charity (and have the paperwork to prove it which I've supplied to GoFundMe). Go... See more

Beware before using this site This is the second time and never again. Its difficult to set up but almost impossible to get funds out after fundraiser closed. They request highly confidential i... See more

I was very pleased with Carla who assisted me with getting a proper beneficiary set up, even though it took 10 days that wasn't her fault. Frustrated that minors now need a beneficiary though, as many... See more

Im writing to complain why in the hell you are allowing go funds to be set up by whiny able bodied people who lost their jobs for saying hhottibke things, or the ones getting arrested for violence,etc... See more

Be very careful before using this platform. Read the news. I donated to my partner's GoFundMe page for a legit, registered charity. She raised the money herself and donated all of the money to her cho... See more

We have been trying to access/transfer/withdraw the funds from our fundraiser for over a month & get told different reasons why it's not happening, usually the payment processor fault. No phone number... See more

Government should investigate this site . Also they are taking so much fees from donars and processing fee is also very high. Many people has been helped through this side but they are not promoting... See more

They have been caught creating donation pages without the permission of the non-profit entity. Gofundme makes money off of these donations and has a built in recommended tip at 16%+. The user has to... See more

I had many questions that needed answers as quickly as possible. I was afraid that my account had been compromised and wanted a gofundme associate to take a look. After asking me a few detailed questi... See more

We launched this campaign in a senior living community where many residents are not comfortable going online. However they are very supportive of the cause. The popularity of the cause as well as the... See more

I recently dealt with Paul from GoFundMe and had an extremely positive experience. He was understanding, knowledgeable, and very reassuring throughout. Paul took the time to listen, answered all my qu... See more

This website charges transaction fee of 2.9% + £0.30 per donation and then additional charges for transferring the donated money to your bank account. They do automatic bank transfers daily and the... See more

I had a very good experience with the help from an actual human that I got from GoFundMe. I had to first go through the AI chatbot, which I don't like, but the chatbot did pass me to a human, and thi... See more

I attempted to send a donation to a GoFundMe account several times, but each time I was told there was an error. The "Error" was never explained, so all I could do was try over and over - unsuccessfu... See more

I had only a few donations, and they closed my account because i did not know who was donating. They wanted to know if I knew the people donating, and if i did they wanted to know if they had family m... See more

It's quite good responsive part from the customer supportive team. Assurance given by them boost up in doing further work in hope that they will assist us in fundraising. But it's sorry to know that e... See more

I cannot say how disappointed I am with this organisation! After kindly donating to what I thought was a worthy cause it became apparent that all was not as it seemed. GoFundMe have not fully add... See more

Unreliable platform! It is contradicting with the main purpose. As most people raising funds are usually vulnerable people in vulnerable areas, while the platform does not work well in vulnerable a... See more

No support,just a useless chat bot. Made my donation several days ago, still no confirmation. Very hefty service fee. Would never recommend to anyone. Next time I’ll just mail a donation

Really poor that donors cannot leave a message of support unless they open a GoFundMe account. This is not transparent when you’re setting up the fundraising page. Very disappointing and will leave do... See more

I set up a fundraiser The entire process from putting the fundraiser together to publishing it was easy GoFundMe offered help along the way including videos with tips on how to make your fund... See more