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GO Markets Reviews 696

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high level of service and the professionalism of the staff, with many specifically mentioning positive interactions with named employees. Consumers highlight the customer service team's helpfulness, patience, and knowledge. The ease of setting up an account compared to other brokers is also appreciated. People report generally fast deposits, and some are impressed with the speed of withdrawals. However, others mention that withdrawals could be improved. The variety of payment and withdrawal methods is seen as a plus. While opinions on payment processing and response times are mixed, the overall sentiment toward the company remains positive.

Based on these reviews

Rated 5 out of 5 stars

Great broker. Good Spreads, good trading conditions. Very good customer service, namely Matteo. Very quick replies, explains everything well with understandable instructions in case there are some d... See more

Company replied

Rated 5 out of 5 stars

Pay the profit back reasonably fast, Nasdaq spread of 1 (others give 0.8) is not best yet good enough, customer support is to the point and fast. 50% margin call closing losing positions isn't good en... See more

Company replied

Rated 5 out of 5 stars

GO Markets has been an excellent trading platform for me. Reliable, user-friendly, and with great trading conditions. But what truly sets them apart is the quality of their support team. I’ve had the... See more

Company replied

Rated 5 out of 5 stars

I've been trading since 2016, I've used and get to know most brokers out there. Since what I do is scalp most of the time I always needed the best brokers with spread and commissions. I could not be h... See more

Company replied

Rated 5 out of 5 stars

I've only just started using GO MARKETS and it's been a positive experience so far. Spoke to the sales rep a few times and it was easy to get an account setup compared to other brokers on the market... See more

Company replied

Rated 5 out of 5 stars

This is my second review. I confirm the 5 stars. The withdrawal process, like the dashboard management in general, is easy and intuitive. The funds arrived within a few days. The trading conditions ar... See more

Company replied

Rated 5 out of 5 stars

My trading experience with Go markets has been very positive. They've been exemplary in the trading conditions, a stable platform and professional customer live support. I've been most impressed with... See more

Company replied

Rated 5 out of 5 stars

Overall GoMarkets support team is helpful, patient and knowledgeable with their services. Would have been better if GoMarkets include pdf for all assets that they carry with asset spec... See more

Company replied

Rated 5 out of 5 stars

I opened my account a week ago. The process was quick, and thanks to Matteo, I got the clarification I needed. The deposit was quick. I'll write another review when I make my first withdrawal. So far,... See more

Rated 5 out of 5 stars

Excellent leverage and customer service. Withdrawals needs improvement t takes 2 days to hit the bank when other firms are instant or within a day now a days.

Rated 5 out of 5 stars

The greatest thing about Go markets or should I say my account manager is the fact that a you are treated with respect and dignity... and they are always more than willing to help...

Company replied

Rated 5 out of 5 stars

This is a good broker. Competitive spread, lower transaction cost, plus variety of choices on payment/withdrawal methods. Friendly customer service. Recommend this one

Company replied

Rated 5 out of 5 stars

Go Market it okay, because low spread and free of charge, so we trade feel enjoy.

Company replied

Rated 4 out of 5 stars

Good customer service but the online chat help service is not great, much better to call in person.

Company replied

Rated 3 out of 5 stars

what I like most about gomarkets are the processing time, from registration, verification, withdrawal and deposit. Hands down to that.you guys doing it very well. Much appreciated. Best broker in term... See more

Company replied

Rated 1 out of 5 stars

Having gone into Melbourne to seek person to person help, I'm no further forward & wish to withdraw my $2,500 deposit. The Client Portal is impossible : no matter what Login I print, it is not acc... See more

Company replied

Rated 1 out of 5 stars

Company hold my withdrawal from last one month..I was in profits so asked for withdrawal to prevent from losses, no response on e-mails, no proper response from chat..no ultimately I lost majority of... See more

Company replied

Rated 1 out of 5 stars

We’ve had to deal with Go Markets as my father in law passed away last December. He held an account which had £69.33 in it and as executor, we’ve been trying to close the account and claim the money b... See more

Company replied

Rated 1 out of 5 stars

Double Charged Fee on Withdrawal. I requested a withdrawal on my 3rd account. This will be the first time that I have withdrawn from this account. Now, there was a split withdrawal as per t... See more

Company replied

Rated 1 out of 5 stars

Withdrawal Delayed for Weeks Without Clear Explanation On April 23rd, I requested a withdrawal of $25,813.77 in USDT from GoMarkets. As of today, May 16th, the funds have still not been re... See more

Rated 1 out of 5 stars

GoMarkets removed my trading profits covering trading period of 6 weeks and around 50 trades (without any prior communication that anything is wrong with my trading) but was OK to leave losing tr... See more

Company replied

Rated 1 out of 5 stars

scammers..if you make a profit they not pay .. first few times good after that they take your profit like "XAUUSD spread adjustment" worst broker in my life.

Rated 1 out of 5 stars

I registered with this broker having completed all standard KYC procedures, including document uploads and account verification. On April 4, 2025, I submitted a cryp... See more

Rated 5 out of 5 stars

My experience is Great with the services provide by GOMarkets

Rated 5 out of 5 stars

Frontend support understand the trading and customer requirements thoroughly and resolve the problem swiftly

Company replied

Rated 5 out of 5 stars

So l have just read all the bad reviews, people need to be aware that most people leaving bad reviews only have one or two on Trustpilot, they set up accounts to leave malicious reviews, people need t... See more

Company replied

Rated 4 out of 5 stars

Important : Deposit & Withdrawl Very Fast Response


Company details

  1. #11 of 17 best companies in Financial Institution
  2. #6 of 9 best companies in Gold and Silver Trading Company
  3. #2 of 2 best companies in Investment Company
  4. #4 of 9 best companies in Investment Service
  5. #3 of 6 best companies in Stock Broker

About GO Markets

Written by the company

GO Markets is a multi-award-winning provider and trusted leader in online Forex/CFD trading. Established in 2006, GO Markets is recognised as one of Australia’s first MT4 brokers and has since added MT5, cTrader, and TradingView to its platform suite.

GO Markets has grown into a global business, now regulated by Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), and the Financial Services Commission of Mauritius (FSC).

GO Markets offers:

  • CFD and forex trading across 2,000+ products
  • Low spreads from 0.0 pips*
  • Free expert-led webinars
  • 24/7 customer service

GO Markets aims to be the first-choice CFD broker for every level of trader. Through award-winning customer service, transparent pricing, low-latency execution, and platform stability, GO Markets is committed to bringing the best possible trading experience to its clients.

*GO Plus account only. Other charges and fees may apply.

Visit our website, www.gomarkets.com


Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

696 reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Frontend support understand the trading…

Frontend support understand the trading and customer requirements thoroughly and resolve the problem swiftly

24 January 2026
GO Markets logo

Reply from GO Markets

Hi Jonathan,

Thanks for sharing your feedback! We’re happy to hear that our team has been able to support on your trading journey.

Best regards,
GO Markets team.

Rated 5 out of 5 stars

Best Broker

Best Broker

15 January 2026
GO Markets logo

Reply from GO Markets

Hi Zainal,

Thanks for sharing your experience! Great to hear the platform is working well for you.

Best regards,
GO Markets team.

Rated 5 out of 5 stars

Pretty worth it

Pay the profit back reasonably fast, Nasdaq spread of 1 (others give 0.8) is not best yet good enough, customer support is to the point and fast. 50% margin call closing losing positions isn't good enough (others give 20%) yet, again, acceptable. Good for profit making to go. Worth it.

24 October 2025
GO Markets logo

Reply from GO Markets

Hi Alexander,

Thanks for sharing your experience! We're glad that you're enjoying the platform and that you're being well supported by our team.

Best regards,
GO Markets team.

Rated 5 out of 5 stars

Great product

Great product, good leverage facility and respnsive support

23 December 2025
GO Markets logo

Reply from GO Markets

Hi there,

Thanks for your feedback! We're glad that you're enjoying the platform and that our support team have been responsive.

Best regards,
GO Markets team.

Rated 5 out of 5 stars

Fast respon a new account

Yeah good service, fast respon, always for information order

15 December 2025
GO Markets logo

Reply from GO Markets

Hi Zulfachri,

Thanks for sharing your experience!
We are pleased to hear that you are enjoying the platform.

Best regards,
GO Markets team.

Rated 5 out of 5 stars

Positive trading experience and satisfied client

My trading experience with Go markets has been very positive. They've been exemplary in the trading conditions, a stable platform and professional customer live support. I've been most impressed with the speed at which they process withdrawals, the seamless and hassle free experience to receive funds. Keep up the great work. Very satisfied client.

4 November 2025
GO Markets logo

Reply from GO Markets

Hi Alexander,

Thanks for sharing your experience!
We are pleased to hear that you are enjoying the platform and are well supported by our team.

Best regards,
GO Markets team.

Rated 5 out of 5 stars

Great Broker, Top Support

I have worked with GO Markets for the past 6 years and have a great working relationship with Klāvs, who is professional, objective, relatable and very responsive.
I am a 100% Algo Trader, trading FX, Indices, Commodities and Crypto. I find the MT4 and MT5 platforms fast, with great execution and very competitive spreads. Should I have any issues (which is rare), Klāvs is always on hand to help.

10 November 2025
Unprompted review
GO Markets logo

Reply from GO Markets

Thank you for your feedback! We’re glad to hear you're having a positive experience with our platform and are well supported by our team.

Rated 1 out of 5 stars

i am running my strategy with 10 other…

i am running my strategy with 10 other forex broker but here i got loss in gomarket account,, gomarket is not fair forex broker

17 October 2025
GO Markets logo

Reply from GO Markets

Hi Vishu,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. At GO Markets, we value all feedback as it helps us improve our services.

Please contact our Support Team via phone, email or the live chat so we can assist you directly: https://www.gomarkets.com/contact-us

Thank you for your patience and understanding.

Kind regards,
The GO Markets Team

Rated 1 out of 5 stars

Company hold my withdrawal from last…

Company hold my withdrawal from last one month..I was in profits so asked for withdrawal to prevent from losses, no response on e-mails, no proper response from chat..no ultimately I lost majority of my profits.

11 October 2025
Unprompted review
GO Markets logo

Reply from GO Markets

Hi Rishabh,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. At GO Markets, we value all feedback as it helps us improve our services.

Please contact our Support Team via phone, email or the live chat so we can assist you directly: https://www.gomarkets.com/contact-us

Thank you for your patience and understanding.

Kind regards,
The GO Markets Team

Rated 4 out of 5 stars

I have experienced with other trade…

I have experienced with other trade platforms as well I’m using those platforms since 2018 but there spread and leverages are huge hard to do a proper trade but I find go market very easy and fair with trading and spread and leverages

27 September 2025
GO Markets logo

Reply from GO Markets

Thanks for sharing your experience. We are pleased to hear that you are enjoying the platform.

Rated 4 out of 5 stars

Good customer service

Good customer service but the online chat help service is not great, much better to call in person.

17 September 2025
GO Markets logo

Reply from GO Markets

Thank you for your feedback! We’re glad to hear you had a positive experience with our customer service team.

Rated 5 out of 5 stars

This is my second review

This is my second review. I confirm the 5 stars. The withdrawal process, like the dashboard management in general, is easy and intuitive. The funds arrived within a few days. The trading conditions are exceptional, with spreads on major pairs often being zero. Very good.

11 September 2025
GO Markets logo

Reply from GO Markets

Thank you for your feedback. We’re glad that our features and services have contributed to a smooth trading experience.

Rated 1 out of 5 stars

GoMarkets removed my trading profits…

GoMarkets removed my trading profits covering trading period of 6 weeks and around 50 trades (without any prior communication that anything is wrong with my trading) but was OK to leave losing trades executed few months back . I find such broker behaviour as totally unfair . Removing hard earned profits is not sth You would like to see from the broker You choose to trade with.
While trading with GoMarkets initially I suffered loss of around 8000 GBP ( until ) 30th June 2025 , but later from 1st July 2025 till 10th August 2025 I generated profit of around 7104 GBP on over 50 separate trades. On 12/08/2025 I received e-mail from GoMarkets which states that my trading profits covering period July 2025 till 10th August 2025 will be cancelled and GoMarkets made adjustments to my trading accounts which resulted in total profit of 7104 GBP removed from my trading accounts.

Update about GoMarkets reply:
1) I suffered loss of around 8000 GBP ( until ) 30th June 2025 - so no profit was paid to me .
2) The very same strategy ( which You claim exploits Your pricing - but how can it exploit Your pricing when I use Market Orders) which was used on my brother's account suffered Loss and trades from that Loss were never reversed. You also confirmed that You reserve the right to cancel/reverse trades when client owes money to GoMarkets ( not other way round) - I do not find it fair behaviour.

12 August 2025
Unprompted review
GO Markets logo

Reply from GO Markets

Hi Marcin,

Thank you for your feedback regarding the recent activity on your account. We take client concerns seriously and remain committed to providing a transparent and secure trading environment for clients.

In reviewing your activity from 1 July, we identified trading patterns consistent with a coordinated attempt to exploit our pricing. This behaviour is a breach of our Terms and Conditions, and under those terms, any profits generated in this way are invalid and accounts may be adjusted accordingly. As part of this process, both winning and losing trades from this activity were reversed.

This type of trading had a negative impact on other clients trading the same market, and action was taken to protect the fairness of our platform for all participants.

It's important to note that earlier this year, you placed trades under normal conditions, which were profitable, and those profits were fully honoured. This demonstrates we honour all legitimate trading activity, and only take action when behaviour undermines the integrity of our platform/pricing.

Best regards
The GO Markets Team

Rated 1 out of 5 stars

Having gone into Melbourne to seek…

Having gone into Melbourne to seek person to person help, I'm no further forward & wish to withdraw my $2,500 deposit.
The Client Portal is impossible : no matter what Login I print, it is not accepted.
Your email advice is of no value.
I may be elderly but your software is abominable.

26 July 2025
GO Markets logo

Reply from GO Markets

Hi Ian,

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating technical issues can be, especially when you're trying to access your funds.

After reviewing your case, it appears the login issue may have been due to using VPS credentials instead of your Client Portal login details. Our support team has attempted to contact you several times by phone to assist, but unfortunately, the calls haven’t connected. We’ve also sent a follow-up email and would love to help resolve this for you as quickly as possible.

Please don’t hesitate to reply to our email or contact our support team directly at [email protected] or +61 3 8566 7680, and we’ll guide you through the correct login process and assist with your withdrawal request.

We’re committed to making this right and appreciate your patience.

Kind regards,
GO Markets Team

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