While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
These guys are awesome! We had a bit of trouble with the shipping for my winter gloves, but they jumped on it immediately, responding to my questions within 10 minutes every time. Super friendly and helpful—you can shop here without any hesitation. Dr. Tamer Gudu
Communicated with supplier to replace a visor which was delivered damaged.
Can’t remember how I stumbled upon this company, was a bit unsure at first based on the mixed and minimal reviews, but the website was superb and ski gloves were delivered quick. Saved about £30 on the gloves compared to other larger retailers which was interesting. Would buy again from here. No complaints at all.
I ordered a helmet for my son. There was no protective packaging at all. The box was extremely damaged indicating that the helmet has been heavily bashed around in transit. Customer services have been very unhelpful and are asking me to pay for the return. I even emailed the manufacturer for the helmet who agreed, based on the photos, that the helmet should be returned. Very disappointing company who cannot accept responsibility.
I saw a review giving these guys a bad result. My experience was they were spot on good. I contacted them in advance by email about stock (I was looking at gloves) since the review I read on here made me skeptical about them. I got a reply to my email pretty much straight away confirming stock and saying what is visible is what their stock level is. I ordered the gloves they arrived to the time scale they predicted. In summary - all as expected. no problems.
Purchased Dakine ski bag, value was good and delivery / packaging was spot on.
Amazing customer service with Helen, could not do enough. Found an item that was out of stock everywhere honestly so impressed I will shop there again and recommend too.
Got what I’ve ordered as advertised, returned the top jacket that did not fit me via mail and got my refund. Will buy more if I’ll need more gear.
Really pleased with my purchase. Great communication, quick delivery. Would definitely use again.
Said that they had stock on their website so I placed an order for a jacket. A few hours later recieved an email saying they didn't actually have the stock and they would issue a refund. This was my first time trying to order from this company, and will also be the last. What a waste of time. Can't even get stock levels correct. Basics....
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
