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GSJJ.COM.AU Reviews 4,587

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their top-notch quality and the flawless results achieved. Consumers appreciate the smooth ordering process and the helpful guidance provided by the team throughout the design phase. People also value the quick feedback and the opportunity to make revisions, ensuring the final product meets their expectations. The excellent service provided by the staff is a recurring theme in the reviews. Reviewers consistently mention the friendliness, professionalism, and responsiveness of the sales representatives. Customers appreciate the personal attention they receive, with sales reps guiding them through the process and offering informed advice. The efficient communication, attention to detail, and willingness to go the extra mile are also highly valued by consumers.

Based on these reviews

Rated 5 out of 5 stars

We ordered custom enamel pins and were absolutely impressed with the whole process. From the very beginning, the team guided us perfectly through the design phase, offering helpful advice and quick fe... See more

Rated 5 out of 5 stars

Leah, was very personable from our first communication. She worked with us through pricing and proof edits. She was courteous, professional and always prompt in responding. She made everything about t... See more

Rated 5 out of 5 stars

Amber at GS-JJ was fantastic from start to finish. She guided us through ordering our new Diss & District Round Table pin badges, turned proofs around quickly, and made revisions painless. The pins ar... See more

Rated 5 out of 5 stars

Grace was absolutely incredible to work with! She was quick, effective, and clearly knows the products inside out. She helped us sort out both our pins and coins with ease, making the whole process... See more

Rated 5 out of 5 stars

Incredible work, great communication, super patient even with delays on my end, fast from start to finish (design, mockup, art, adjustments, payment, production, shipping) and arrived more than two we... See more

Rated 5 out of 5 stars

Julice and BPS do some terrific work. We’ve used them twice now for 3” embroidered patches with Velcro backing for our tournament hockey team to personalize bags and gear. Julice is always beyond... See more

Rated 5 out of 5 stars

Leah was extremely helpful, quick, and professional.She ensured that my order arrived before my mom's funeral services. By expediting them overseas to Southern California. Above everything, she was ve... See more

Rated 5 out of 5 stars

This experience was amazing!! This was my first-ever time ordering pins, so I had to navigate the first half blind. Once I had my original enamel pin quote sent in, Luby reached back out to me and dou... See more

Rated 5 out of 5 stars

We needed customized lapel pins for our fundraising event. Morry was responsive, professional, and courteous. Our pins came out beautifully and we were very pleased with the results. The pricing was a... See more

Rated 5 out of 5 stars

Working with Leah at EnamelPins.com was fantastic! She guided us through the art and ordering process with patience and expertise, and went above and beyond to make sure our pins were completed on tim... See more

Rated 5 out of 5 stars

Huge thanks to Grace for helpfulness in getting out Oxford University Futsal team pins made up and sent in good time. Despite the obvious time differences, Grace replied quickly to all my emai... See more

Rated 5 out of 5 stars

Christina at GS-JJ...what more can I say. Iʻve worked on two projects with her and each and every time, Christina has made the process smoooooth! Her communication is often and accurate. Her follow up... See more

Rated 5 out of 5 stars

Morry at GS-JJ was an incredible vendor to work with on my project. He was patient, kind, and understood our sense of urgency, putting us at ease. Everyone, including myself, is already looking forw... See more

Rated 5 out of 5 stars

I've worked on several projects from pins to belt buckles with Grace and her team. Not only is the customer service impeccable, the products themselves are fantastic. The amount of detail they can fit... See more

Rated 5 out of 5 stars

I order patches for my best friend's band here and they are always quick to respond, give informed profession advice without being pushy and the patches come out truly FLAWLESS every time. Shipping is... See more

Rated 5 out of 5 stars

Ordered corporate pin badges for an event. Order process was easy with final designs sent back for approval before manufacture. Shipped, from China, and recived early. Sales Coordinaator, Jean, was h... See more

Rated 5 out of 5 stars

I cannot say enough great things about Fay at GS-JJ Coins! From start to finish, his customer service was absolutely phenomenal. He responded quickly, was incredibly cordial, and took the time to he... See more

Rated 5 out of 5 stars

I've been a regular customer here and can confidently say it's a great one-stop shop for everything patches. The products are of a very high standard, and the service is consistently friendly and help... See more

Rated 5 out of 5 stars

Love their coins and patches, digital proofs are always spot on. Revisions are relatively quick and easy. Mia has been a pleasure to work with on all our orders and super helpful when changes need to... See more

Rated 5 out of 5 stars

Rachel was really helpful throughout the entire process. I kept requesting little changes and adding things and switching amounts, and through all of my changes and many emails, they worked with me un... See more

Rated 5 out of 5 stars

A few weeks ago, I reconnected with Morry from Pinbadges.UK to order more pin badges. Our email exchange felt like picking up right where we left off last year—smooth and friendly, as if talking to an... See more

Rated 5 out of 5 stars

Luby did an amazing job to help me create my enamel pins, and they came out absolutely perfect. The quality, detail, and finish were even better than I expected. Luby was professional, responsive, and... See more

Rated 5 out of 5 stars

Delivery arrived yesterday, 2 days early. Products, keychains and pens, excellent value and good quality. Emily though was the big difference - nothing was too much trouble and she supported me from t... See more

Rated 5 out of 5 stars

Nancy was absolutely INCREDIBLE to work with. From start to finish, she made the process easy. I had several change requests for my custom order and never felt like a bother or a burden. She was co... See more

Rated 5 out of 5 stars

We worked with Max on an order for personalized luggage tags, each with unique names and numbers. He took care of preparing the artwork proof and made sure the ordering process went smoothly from star... See more

Rated 5 out of 5 stars

Ordering custom unit patches from GS-JJ was an absolute breeze! Their process is super smooth, and Ms. Jessica was awesome, she personally reached out and walked me through everything. In less than 10... See more

Rated 5 out of 5 stars

I highly recommend Grace! She made the whole process smooth and stress-free from submitting the design to guiding me through the different types of lapel pins to reasonable pricing and prompt delivery... See more

Rated 5 out of 5 stars

Our hard enamel pins look amazing. We weren’t sure what quality we were getting and when they arrived they were better than even our highest expectations! This was our first time making pins and their... See more

Rated 5 out of 5 stars

Besides the great work and superb 🎨 artistry, your team has produced and provided a lifetime keepsake, which will serve as a fond memory for many years to come. When I began my search for this t... See more

Rated 5 out of 5 stars

Chris coordinated with me to expedite my key chain order with great ease. Very helpful, communicated at every step of the way. I heard from him barely 5 minutes after putting in the order online... See more

Rated 5 out of 5 stars

The craftsmanship and detail of the lapel pins were exquisite - from fine line detail to color - everything was perfect. But what made everything even better was Morry. Morry answered all questions... See more

Rated 5 out of 5 stars

Lynne was incredibly kind, helpful, and impressively quick to respond throughout the entire process. She kept us updated with shipping and order details, which made everything so smooth and stress-fre... See more

Rated 5 out of 5 stars

Taina is amazing! We requested for a couple designs to have them made into soft enamel pins, and Taina was so patient in helping answer any questions I had before everything was confirmed. Also very r... See more

Rated 5 out of 5 stars

Praise for Mia and all the folks who produce such fine work at GS-JJ. I’ve just received my third design of hard enamel pins. They came days before I expected them, are perfect, and will delight th... See more

Rated 5 out of 5 stars

The quality of the pins and service surpassed my expectations. The service and coordination by Leah was above and beyond, she helped provide multiple proofs until we found a perfect design that worked... See more

Rated 5 out of 5 stars

This lapel pin is absolutely stunning — a perfect blend of quality, symbolism, and elegance. It holds deep meaning for us at Bridge of Faith, and we’re so grateful for helping make this vision a reali... See more

Rated 5 out of 5 stars

Great service all around, but Morry was a standout. He was fast, attentive, and patient with providing all the documents required by our college club and in updating our design and order as we needed.... See more

Rated 5 out of 5 stars

Our customer service rep, Sally, was the most wonderful person to work with! She made so many little adjustments to make our design absolutely perfect. The pins are great quality, especially for the p... See more

Rated 5 out of 5 stars

We initially contacted GSJJ because they didn't require a minimum order. We are a very small church so recognizing 25 and 50 year members is an very small quantity. What we received was the best cus... See more

Rated 5 out of 5 stars

This was my very first experience with your company. My service representative, Kiara, went over and above my expectations. She was very helpful and extremely informative with my order. She understood... See more

Rated 5 out of 5 stars

I just reordered some lapel pins from GS-JJ and worked with Grace. She was wonderful — very clear and transparent every step of the way, and her customer service was fantastic. The pins turned out gre... See more

Rated 5 out of 5 stars

Emily was wonderful– responsive, gave detailed information and helped me work out problems in spite of several setbacks that came up on our end with getting approvals. The final product looked great a... See more


Company details

  1. #1 of 4 best companies in Promotional Products Supplier

Written by the company

The GSJJ e-commerce website is our latest venture in our effort to offer our high-quality products and services directly to designers and end users. We have been manufacturing promotional gift merchandise for over 20 years. We offer FREE design services with every order! All orders are shipped via FedEx free of charge to the continental Australia. Whether you have a small quantity or a large project order to fill, you can always count on GSJJ.com.au to help you through the entire order fulfillment process! Our product lines include: Custom Pins / Challenge Coins / Custom Medals / Custom Patches / Custom PVC Patches / Custom Lanyards / Custom Cufflinks / Custom Stickers / Custom Luggage Tags / Key Chains / Fidget Spinners / Metal Business Cards / Custom Belt Buckles / Ornaments / Custom Ball Markers / Silicone Wristbands and MORE.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Super responsive. Say what they're going to do and then deliver on it every single time. Incredibly reliable, won't use anyone else.

10 February 2026
Rated 5 out of 5 stars

Awesome enamel pins

Awesome enamel pins. They turned out amazing and arrived quickly. Our sales rep Morry was awesome and helped us design and choose from the options available. Would totally recommend this company.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Fulfilled My Short-Notice Request

I reached out to the company for a short notice request back in July. The communication and revisions were quick. They also price matched a quote that I received from another reputable company. I received my coins in time and personally hand out some coins at my going-away before my PCS overseas. I’m in love with my coins and so the other people. 10/10 recommend!

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Jessica

Jessica was extremely helpful in the design process and was very quick in responding to my questions. Will definitely come back to this business again.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great deal. Awesome service.

Ordered a few custom pins from this company. Was pleasantly surprised with the level of service I got from them specifically Luby. She was very attentive to what I wanted and kept me informed throughout the whole process even after I received my product. The quality compared to the price I paid for them was definitely a bargain. I would recommend trying them out.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Service!

Morry was a pleasure to work with from start to finish, making sure everything was right. There was good communication from start to finish, and we are very happy with the pins.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience from start to finish.

The product quality is outstanding — very well made and exceeded my expectations. The customer service was excellent, and the staff was friendly, professional, and attentive. Rachel assisted me during the process, and she was an excellent sales representative: very knowledgeable, helpful, and patient. I highly recommend this company for their quality products and exceptional service.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

evelyn was great

evelyn was great, she made sure the product was designed to perfection before confirming the order and made sure the process was quick and easy. Best customer service I received in a long time.

5 January 2026
Unprompted review

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