Healf Reviews 9,901

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, noting their high quality and the wide selection available, including niche items that are hard to find elsewhere. Consumers appreciate the reasonable prices and the various offers, such as discounts and subscription deals, which make the products more affordable. People highlight the fast and reliable delivery service, with orders arriving well-packaged and often including free gifts. Consumers consistently commend the exceptional customer service, describing it as friendly, quick to respond, and genuinely helpful. Reviewers appreciate the extra effort, care, and understanding shown by the customer service team, especially when resolving issues or redirecting parcels. Customers value the clear communication, professionalism, and reassurance provided throughout their interactions, and many express their intention to order again due to the positive experiences.

Based on these reviews

Rated 5 out of 5 stars

Website easy to use. Provided all information I needed about the product. Good prices. Fast delivery and great communication throughout. Item arrived well packaged. I purchased the Trace 40,000 volt... See more

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Rated 5 out of 5 stars

Products are very reasonably priced and delivery was quick. It would've been quicker if Royal Mail hadn't held it up for a day. I was apprehensive about ordering from Healf as I'd never heard of them... See more

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Rated 5 out of 5 stars

I received a 10 pound off code via messages. As I was going to order two items I thought this was a good deal. However when I went to apply it it didn't work. I messaged Customer Service and after a b... See more

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Rated 5 out of 5 stars

Top quality products, amazing offers on the page (like £20 off when you spend £100, subscription deals, buy 3 get 1 free). The best customer service, even when I ordered by mistake (recurrent subscrip... See more

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Rated 5 out of 5 stars

I've recently purchased the infra red face mask and toothbrush. I've only used them both a couple of times but you can feel the quality of the items. The face mask after 3 uses seems to be reducing... See more

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Rated 5 out of 5 stars

Dear Rafael, I just wanted to take a moment to thank you for your help in resolving my return and refund. Although the process took a little time, I really appreciated your clear communicat... See more

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Rated 5 out of 5 stars

I’ve ordered from Healf several times now and I’ve always had a really positive experience. Their website is easy to use, and the range of wellness and health products is excellent. I also really appr... See more

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Rated 5 out of 5 stars

Love this company and can’t recommend them highly enough. Not only quality products at great prices but their customer service is beyond exceptional. I was blown away by the extra effort, care and und... See more

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Rated 5 out of 5 stars

Healf is probably THE best health, fitness & supplement marketplace platform on the planet. The selection of brands and products is second to none. There’s always nice discounts and offers available.... See more

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Rated 5 out of 5 stars

Thank you! This is a very user-friendly website offering a carefully selected range of reliable, well-known brands at great prices. Delivery was fast and hassle-free. No need to rely on AI searches... See more

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Rated 5 out of 5 stars

Excellent customer service from start to finish. My email was answered in less than 24 hours, 24/7 support, not limited to working days or hours. The team were kind, polite, and professional, an... See more

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Rated 5 out of 5 stars

Amazing service! I contacted Healf to ask why my delivery date was going to be longer than expected, and the customer service was absolutely brilliant. They contacted me within minutes and refunded... See more

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Rated 5 out of 5 stars

Love Healf, I have ordered from them many items. They have great poducts for a healthy life style at reasonable prices with exceptional customer service. I have yet to find this level of customer serv... See more

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Rated 5 out of 5 stars

Great place to shop when you want to buy vitamins. Prices are very competitive and products are really high quality. You have the best customer experience. I stopped buying vitamins from other shops... See more

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Rated 5 out of 5 stars

I contacted Healf because my magnesium order was a bit late. They responded straight away explaining about my product and offered a similar product which I accepted. I love getting products from Healf... See more

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Rated 5 out of 5 stars

Healf the best range of wellness products I’ve ever seen and also at a very competitive prices! What’s more impressive is their customer service team are just as incredible as their offering. 10/10... See more

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Rated 4 out of 5 stars

Really impressed with Healf. Their customer service is amazing — super friendly, easy to talk to, and genuinely helpful. They gave great advice on products and took the time to explain things proper... See more

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Rated 5 out of 5 stars

Honestly the most favourable rates for health foods out there!! Have moved all my subscriptions to Healf. They even have super niche products which are hard to find, their sales never disappoint and c... See more

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Rated 5 out of 5 stars

I have had several juicers, and although there is nothing wrong with my current juicer, it does feel like it is on its way out. I have always wanted a Nama Juicer to make my health journey even... See more

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Rated 5 out of 5 stars

Great design and light to hold.. love the mirror attachment…so much neater than other ways to store toothbrushes..brushes teeth well and is quiet..great to have the cleaning container too..so all in... See more

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Rated 5 out of 5 stars

I found Healf online last year and have been so well taken care of by Max, the founder and his team. Healf is an excellent wellness company. They stock a wide variety of supplements from well known... See more

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Rated 5 out of 5 stars

I’ve been buying from Healf for quite some time now, and my experience has consistently been excellent. The products are high quality and carefully curated, and you can really feel the care behind... See more

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Rated 5 out of 5 stars

This company sets the benchmark of what good customer service should be. I've been a loyal customer for a few years and any query or issue I've had has been resolved promptly and efficiently. They onl... See more

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Rated 5 out of 5 stars

Super quick delivery and high quality products really happy! Have noticed difference already using the collagen peptides! I also purchased the superfood berry and super greens Thank you so much. The... See more

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Rated 1 out of 5 stars

Absolute poison! I will never buy again. I haven't felt so consistently nauseous since I was pregnant. I had stomach pains on the second day of taking and have been nauseous to the point of not being... See more

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Rated 5 out of 5 stars

Easy website to navigate and a great first-time ordering experience. Delivery was quick and included some free electrolytes to try, which I thought was a really nice touch — especially as I’m always o... See more

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Rated 5 out of 5 stars

If, like me, you've brought health products for many years through various shops and online stores only to find you can only get a from x and b from y etc. look no further! Healf truly has the best of... See more

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Rated 5 out of 5 stars

All the products I received were top quality. My fiancé and I are hooked on the Dirtea Lion’s Mane coffee which is a delicious combination of rich coffee flavours with a warm, malty undertone. The Tho... See more

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Rated 5 out of 5 stars

I ordered the probiotic with organic ashwaganda. It came promptly in beautifully secure packaging. The product itself is very effective. My very sluggish bowels have really responded well and I've... See more

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Rated 5 out of 5 stars

Amazing customer services First time on the website I was offered a discount code. I signed up but did not receive anything (this was a late Saturday afternoon) After emailing customer service Ri... See more

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Rated 5 out of 5 stars

Great options across a wide range of categories from protein to sleep supplements to everything in between. Good website design and you'll find yourself qualifying for free gifts as you start... See more

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Rated 5 out of 5 stars

Honestly, I’m blown away by the customer support from this business. They’re incredibly responsive, happily changed an order for me, and even gave me additional credit instead of a refund. The way t... See more

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Rated 5 out of 5 stars

I've been ordering vitamins from Healf and every order arrived on time and in perfect condition. I also really loved receiving the small gifts to try new products — it was such a nice surprise and a... See more

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Rated 5 out of 5 stars

Excellent experience with quick next day delivery. The included freebies (including a surprise one!) really made my day. The primary thing I ordered was a sunrise alarm clock that uses an american plu... See more

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Rated 5 out of 5 stars

Purchased a heart monitor from Healf. Competitive price (helped by an introductory discount). Delivered promptly and well wrapped - also a couple of freebies in the box which is always a nice touch.... See more

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Rated 5 out of 5 stars

It's absolutely wonderful to be able to source these supplements without having to buy them from the USA and then spend hours dealing with import tax issues for just one bottle! Healf are sooo ahead... See more

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Rated 5 out of 5 stars

Definitely a genuine company - responsive will update when product arrives which is freeze dried mango - UPDATE- freeze dried mango arrived it’s amazing also HU chocolate omg lush!!! Also ordered H2... See more

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Rated 5 out of 5 stars

Purchased a serum in November for £24.99, Informed there was a delay, fortunately not due till February. Well they offered an alternative worth £34.99, or a refund or a £35 gift card. I went for alt... See more

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Rated 5 out of 5 stars

I picked up a SAD lamp that took longer than expected to arrive (I live in a relatively remote area so this is not unusual), and someone from healf got in touch asking whether the courier had been in... See more

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Rated 5 out of 5 stars

First time ordering from Healf and very happy with them. My order was delayed by Royal Mail who are experiencing serious issues in my area so I half expected a delay but Healf reached out to me when t... See more

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Company details

  1. Health and Beauty Shop

About Healf

Written by the company

Healf is your wellbeing resource for modern living.

Shop the best global wellbeing brands and explore our expert insights across our Four PIllars—EAT, MOVE, MIND, SLEEP—to elevate your lifestyle and achieve holistic wellbeing.

Healf

Healf is for Every Body.

The Healf stamp of approval: Here at Healf every product goes through a rigorous Three Step Curation Process, so you know you are only getting the best.

Ready to discover the best products to enhance your personalised wellbeing? Let's begin.


Healf

Join Us!

The Four Pillars are our foundation. True wellbeing emerges from the balance of EAT, MOVE, MIND, SLEEP, and we provide you with the tools and rituals to achieve this.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Rated 5 out of 5 stars

We had a few hiccups with the Royal…

We had a few hiccups with the Royal Mail delivery! But all sorted out with the help of Healf customer service support which were amazing and stayed in touch all the way. I can highly recommend Healf for quality of goods and best customer service and will definitely reorder. Terry🇬🇧

3 February 2026
Rated 5 out of 5 stars

Simplicity and excellence

I recently purchased two products from healf.com, and I felt compelled to share my experience.

From start to finish, the entire process was smooth and professional. What truly stood out to me, however, was the exceptional customer service. The team was incredibly polite, helpful, and genuinely kind throughout my interaction with them. It’s rare these days to encounter customer support that feels both efficient and personal, but healf.com absolutely delivered.

They responded promptly to my queries, provided clear and reassuring information, and made me feel valued as a customer. It’s obvious they care about their customers and take pride in offering a positive experience.

Both products arrived as expected, and I couldn’t be happier with my purchase. Based on this experience alone, I would not hesitate to recommend healf.com to others and will definitely be returning for future purchases.

Thank you, healf.com, for setting such a high standard for customer services!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I’m really happy with Healf

I’m really happy with Healf! I always find exactly what I need, they stock great brands and the quality is excellent. Their customer service is fantastic too — very prompt responses and super helpful. Overall, an amazing experience every time. Highly recommend!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I dealt with Denise on the customer service team and had a quick resolve on my query, was dealt with in a professional, pleasant manner

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Performance

My experience was outstanding, I received an excellent customer service from real professionals.

It is not only the great products they provide, but their expertise and diligence to guide and support you in your journey towards living a healthier life.

Thank you Joyce for reaching out with information and answers.

I am definitely your new customer and strongly recommend people to buy from Healf.

What a huge difference with other sellers!!!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Best by a long way !!!!

I’ve been using this wonderful company for a few months now and I really can’t praise them enough, any queries I’ve had I’ve been treated like royalty, always kept updated on process of orders and delivery date , the offers I get are second to none and the rapid response from customer service is the best possible, here’s to many more purchases from such an amazing company and service

11 February 2026
Unprompted review
Healf logo

Reply from Healf

Hi Raymond,

Reading this honestly means the world to us - thank you so much!
It’s brilliant to hear that your experience went smoothly. Here’s to many more orders, great finds, and us continuing to treat you like royalty every single time. Thank you for your support and for being part of the Healf community!

With Healf,

Rated 5 out of 5 stars

Fast delivery plus a gift.

Fast delivery plus a gift.
Thank you.

9 February 2026
Healf logo

Reply from Healf

Hi Oluwakemi,

So glad it reached you quickly! And I’m even happier you noticed the little extra - we love surprising our customers with something special when we can.

Hope you enjoy everything, and if there’s ever anything you need, we’re always here for you.

With Healf,

Rated 5 out of 5 stars

great experience

great experience, but the most important to try now the product ! hope it is going to make a trick and help !

9 February 2026
Healf logo

Reply from Healf

Hi Vladlenam

That’s the exciting part now - putting it to the test. I really hope it works its magic for you and gives you the boost you’re looking for. Give it a little time and see how you feel, and if you need any tips or have questions along the way, I’m right here.Thank you so much for your support!

With Healf,

Rated 5 out of 5 stars

Delivery took a while

Delivery took a while. Good product.

2 February 2026
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Reply from Healf

Hello Linda,

We truly appreciate you sharing your experience with us, and we are sorry to hear that the delivery took longer than expected. We completely understand how important timely delivery is, and your patience means a great deal. It is so nice to know that you are happy with the product, and that really encourages us as we continue improving every part of our service. Please know that we are always here for you and are committed to making your future experiences even smoother and more enjoyable.

With Healf,

Rated 5 out of 5 stars

Lovely products and people

Lovely products and people, prices can be on the high side at times. Delivery much better now as well.

9 February 2026
Healf logo

Reply from Healf

Hello Nick,

We are so glad to hear your kind words about our products and our team. It means a lot to know that you have had positive experiences with us, and we are especially pleased that you have noticed the improvement in delivery times. We have been working carefully behind the scenes to make this part of your experience more reliable, so your recognition is truly encouraging for all of us.

We also appreciate your honest thoughts on pricing, and we completely understand how important value is. We do offer promotional discounts from time to time to help make your favorite products more accessible, and we always recommend keeping an eye on our emails and website for special offers. Your feedback helps guide us as we continue striving to balance quality, service, and value in the best way possible. We are always here for you and grateful to have you as part of our community.

With Healf,

Rated 5 out of 5 stars

Honestly, the best

Honestly, the best on the market.
I used Healf for literally all of my wellbeing purchases - I love the items, the prices, the team members I deal with. I wouldn't look anywhere else after such great experiences.

4 February 2026
Healf logo

Reply from Healf

Hello Jake,

Reading this genuinely made us smile. It means such a lot to hear that Healf has become your go-to for your wellbeing essentials. Knowing you trust us with all your purchases and enjoy not just the products and prices but the people behind them too is incredibly special.

We’re here to make it easier. Hearing that your experiences have been consistently great tells us we’re on the right path. We’ll keep raising the bar for you.

With Healf,

Rated 5 out of 5 stars

Great chocolate

The chocolate is fantastic and one of the only one’s I could find that didn’t have additional ingredients.
Easy to order and delivery within a few days

9 February 2026
Healf logo

Reply from Healf

Hello Mrs Kim,

We are so happy to hear how much you are enjoying the chocolate, and it means a lot to know you found an option without unnecessary additional ingredients. We are also pleased that the ordering process felt easy and that your delivery arrived promptly, as creating a smooth and reliable experience is very important to us. We truly appreciate you sharing this and hope you continue enjoying your future orders with us.

With Healf,

Rated 5 out of 5 stars

received the order very quickly and…

received the order very quickly and exactly the items that I wanted.

2 February 2026
Healf logo

Reply from Healf

Hello Gordon,

We are so pleased to hear that your order arrived quickly and included exactly what you were looking for. Knowing that everything reached you smoothly and met your expectations is very important to us, and your feedback truly encourages our team. We hope you continue enjoying your items, and we are always here whenever you need us.

With Healf,

Rated 5 out of 5 stars

Very good value and swift delivery

Very good value and swift delivery . Will order Fushi Neem Leaf again when the time comes .

9 February 2026
Healf logo

Reply from Healf

Hello there,

We are so happy to hear that you found great value in your order and that the delivery reached you swiftly. It means a lot to know that you are happy with the Fushi Neem Leaf, and we will be here ready whenever the time comes for your next order. We truly appreciate your support and look forward to serving you again.

With Healf,

Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very helpful.

9 February 2026
Healf logo

Reply from Healf

Hello Michiyo,

We are so grateful for your kind words and are delighted to know that you found our customer service helpful. Supporting you and making sure you feel cared for is always very important to us, and your feedback truly means a lot. We are always here whenever you need us and look forward to helping you again.

With Healf,

Rated 5 out of 5 stars
Healf logo

Reply from Healf

Hello Karen,

It's so amazing to hear that your order arrived quickly and that you felt well informed throughout the process. Clear communication and reliable delivery are both very important to us, so your feedback truly means a lot.

We are always here whenever you need support and look forward to serving you again.

With Healf,

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