Banner for Health Compare

Health Compare Reviews 156

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professionalism. Consumers highlight the agents' ability to clearly explain options, understand individual needs, and provide patient guidance throughout the process. People appreciate the friendly and compassionate approach of the representatives, who go above and beyond to ensure a stress-free experience. The service provided is highly valued, with reviewers noting that the company makes it easy to find the best private health cover for their specific situations. Customers are pleased with the price, often reporting significant savings on premiums and increased benefits. The user experience is also commended, with many reviewers describing the process as easy, clear, and well-explained. Overall, individuals express high satisfaction with the company's ability to deliver valuable and personalized health insurance solutions.

Based on these reviews

Rated 5 out of 5 stars

Michael was extremely helpful and professional throughout our phone call. He compared our private health insurance and advised us on which would suit us best. Michael saved us $115 per month, also r... See more

Company replied

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Ari was so helpful and friendly. What a lovely experience and what a fabulous asset Ari is to Health Compare. We now have switched health insurance companies, at a cheaper premium, but still with ever... See more

Company replied

Rated 5 out of 5 stars

Great experience. Ori saved me about $1500 in premiums with increased extras cover and same hospital cover. He explained everything with patience and answered all questions. Wish I had found them earl... See more

Company replied

Rated 5 out of 5 stars

My experience with Trust Pilot Health Review was a very good one. The man who did my comparison was thorough and found out a lot of information of which I would not have otherwise been aware. I feel... See more

Company replied

Rated 5 out of 5 stars

It was an enjoyable service Michael was very helpful and gave us a choice and provided a much cheaper package as previously we were paying for items we would never use now we have more benefits and c... See more

Company replied

Rated 5 out of 5 stars

The lady that rang me from compared health and also the one that went through all the information to find out the best health fun for me both spoke clearly and kindly. Anything I did not understand th... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Health Compare. They were incredibly knowledgeable and took the time to understand our needs. Their advice made it easy to find the best private health cover for our sit... See more

Company replied

Rated 5 out of 5 stars

Owa From Health compare was brilliant 👏, he was so informative to my Heath requirements re my private health care and put a brilliant package together for my needs and that suit me perfectly. I ha... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Compare The Market - Health Insurance. With price of everything going up -premiums. Michael was very helpful giving me more value for money overall. i have dealt with thi... See more

Company replied

Rated 5 out of 5 stars

Thilini was absolutely amazing. Helped answer all of my questions and found the perfect health insurance to suit our family. She was very knowledgeable and was more than happy to help us when it suite... See more

Company replied

Rated 5 out of 5 stars

Was a very easy conversation with operator. He was very knowledgeable and answered all my questions, very professional. I am now paying half the amount I was paying and dropped items I really didn’t... See more

Company replied

Rated 5 out of 5 stars

My experience was great for one thing mainly…. The salesperson Charmaine. She was fantastic throughout our interaction and explained everything so well… she should be given a raise! Best of luck to h... See more

Company replied

Rated 5 out of 5 stars

I’m very grateful to Michael Cao for his outstanding assistance in helping me choose the best health insurance plan for my personal situation. He took the time to understand my needs, explained every... See more

Company replied

Rated 5 out of 5 stars

I’d like to share my appreciation for the exceptional service I received from Alex Danks. From the very first call, Alex was professional, genuine, and deeply knowledgeable. He took the time... See more

Company replied

Rated 5 out of 5 stars

I was lucky to get Tom, who was so professional, helpful and so customer focused. He helped he navigate a better deal on my health fund. I’m so happy that I took the time to update my health fund. I n... See more

Company replied

Rated 4 out of 5 stars

Courtney made this an excellent experience! She knew her job, was pleasant and extremely helpful. The only drawback I experienced was that I had asked for them to contact me when I completed the onli... See more

Company replied

Rated 1 out of 5 stars

Update: 02/12/25 Discussion took place after applying online from the very same link provided by the agent. Agent was contacted via email about discrepancy in the monthly charge amount when... See more

Company replied

Rated 5 out of 5 stars

A great service. I was initially skeptical but they were nothing but helpful and found me better coverage for my current situation, answered all my questions and found me a cheaper premium. Highly rec... See more

Company replied

Rated 4 out of 5 stars

Health compare were aware of my current cover and areas I wanted to improve cover. They had an alternative cover sorted in a few minutes and though it was dearer, the rebates and coverage was better... See more

Rated 5 out of 5 stars

Easy comparison of health insurance. Seller was very knowledgeable and flexible with my time availability. Found a better product that will save me money and improve my benefits.

Company replied

Rated 5 out of 5 stars

Alex Danks provided lengthy, patient, thorough and friendly information & explanation throughout the entire process of my moving away from my current long-term health provider and selecting a more ap... See more

Company replied

Rated 5 out of 5 stars

Adam listened to my needs and found me a policy that suited me and my budget. Finding the right policy can be confusing but he had lots of knowledge and patience. Definitely recommend

Company replied

Rated 5 out of 5 stars

Owa was very informative and had a very clear understanding of the products he was talking about, and what our needs and wants were, and saved us over $150 per month in cover.

Company replied

Rated 5 out of 5 stars

Owa was clear, concise and down to earth in his manner with me. knew very little about Health cover and he explained and answered my questions beautifully!

Company replied

Rated 5 out of 5 stars

Courtney and the original young woman were absolutely wonderful. They were very helpful and found us a much cheaper health insurance. Courtney was a delight to talk to.

Company replied

Rated 5 out of 5 stars

The CSO was excellent and enthusiastic. Got a great reduction in our premium and was really pleased to be able to achieve it. Had a really nice experience

Company replied

Rated 5 out of 5 stars

Honestly such a good service - and massive shout out to Owa for being so patient m, kind and having a laugh through the whole process. Really felt like he had my best interest at heart. Thank you!

Company replied

Rated 5 out of 5 stars

Tom was very helpful & patient throughout the whole process. We were able to compare and select what most suitable for my cover.

Company replied

Rated 5 out of 5 stars

It was great to speak to 2 Australians and they are absolutely great at what they do, friendly and knowledgeable. I am grateful for their help and the outcome achieved.

Company replied

Rated 5 out of 5 stars

Very easy process and great kindness shown toward us . Patient and respectful in all conversations. Spoke clearly and easy to understand what was offered and reinforced the information received for o... See more

Company replied

Rated 5 out of 5 stars

Alex was very helpful, patient with all my questions and clear in the best offer for my family. Ended up saving me money, so I'm happy!

Company replied

Rated 5 out of 5 stars

The representative I had was extremely helpful and was focused on what I needed from a health fund. Very happy!

Company replied

Rated 5 out of 5 stars

Tom was very helpful and professional. Patient to answer my questions and find me the best deal (saved about $500 pa! )

Company replied

Rated 4 out of 5 stars

This was something I was intending to do anyway. Am very happy with the outcome. I thought it was a bit of a long process, but on reflection so much easier than beating the footpath. Very pleasant C... See more

Company replied

Rated 5 out of 5 stars

The assistant I talked to today was very helpful and listen to my needs, of my situation, took all I was needing into account.

Company replied

Rated 5 out of 5 stars

Very helpful, spoke to someone in this country, took time to listen and help me find a better deal to save me money.

Company replied

Rated 5 out of 5 stars

Great customer service Came up with alternative policy n cover Did not take long

Company replied

Rated 5 out of 5 stars

Good, informed and polite service which provided a more comprehensive policy at lower cost.

Company replied

Rated 5 out of 5 stars

Aria from Health Compare was knowledgeable and helpful. NIB had a good product offer for what we wanted.

Company replied

Rated 5 out of 5 stars

Great customer service new what I needed cover wise talked me through all the covers I needed.

Company replied

Rated 5 out of 5 stars

Owa was very knowledgeable and able to answer any questions I threw at him. Definitely recommend.

Company replied

Rated 5 out of 5 stars

The consultant was friendly and helpful, and found savings for me that was worth changing policies.

Company replied

Rated 3 out of 5 stars

I am very disappointed with the change over from AHM to HCF HCF has already deducted $170.00 from my account and AHMis asking for their monthly payment on the 27th October.

Company replied

Rated 5 out of 5 stars

A great experience with Adam he knew what he was talking about and got me value for my money. AAA service.

Company replied

Rated 5 out of 5 stars

Adam made it clear and concise on what cover I had and what I was going to get. He was also patient and answered all questions.

Company replied


Company details

  1. #3 of 8 best companies in Health Insurance Agency
  2. #6 of 11 best companies in Insurance Agency
  3. #3 of 5 best companies in Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

Compare Health plans in minutes.

Find the right cover for you and sign up online today!

4.7

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful service very helpful

Very helpful service. Alex helped look at all options that would suit my needs. Thank you

11 February 2026
Health Compare logo

Reply from Health Compare

Thank you for your review! Delighted we could make things clear for you when it comes to health cover. Health compare aims to make this simple and easy for you, so its great to read your review!

Rated 5 out of 5 stars

Fast and informative

Fast and informative

11 February 2026
Health Compare logo

Reply from Health Compare

Thank you for your review! Delighted you found our service fast and informative at Health Compare!

Rated 4 out of 5 stars

Health compare health insurance experience

Health compare were aware of my current cover and areas I wanted to improve cover.
They had an alternative cover sorted in a few minutes and though it was dearer, the rebates and coverage was better so we changed.
The reason I didn't give them 5 stars is that I was told the process would only take 10-15 minutes but I was on the phone with them for 52 minutes.

9 February 2026
Rated 4 out of 5 stars

Great Deal!

Courtney made this an excellent experience! She knew her job, was pleasant and extremely helpful.
The only drawback I experienced was that I had asked for them to contact me when I completed the online survey. My phone rang on two different occasions. Each time I answered it, I was hung up on straight after answering. Not good enough. So, I called straight back the 2nd time and was very annoyed. Thank heavens an apologetic Courtney answered the phone and saved the day!

4 February 2026
Health Compare logo

Reply from Health Compare

Thanks for your feedback. We're delighted to hear you had an excellent and helpful experience with Courtney. We apologise for the technical issue you experienced, but we're glad Courtney could help you out. Thanks for taking the time to leave your review.

Rated 5 out of 5 stars

The representative I had was extremely knowledgeable and helpful

The representative I had was extremely helpful and was focused on what I needed from a health fund. Very happy!

19 January 2026
Health Compare logo

Reply from Health Compare

Thanks so much for your kind words! We’re thrilled to hear our team at Health Compare could help you find the right health fund to suit your needs!

Rated 5 out of 5 stars

Alex Danks provided five star customer service

Alex Danks provided lengthy, patient, thorough and friendly information & explanation throughout the entire process of my moving away from my current long-term health provider and selecting a more appropriate to my needs new provider. His efforts will also save me a significant amount of money on my monthly membership plan.

20 January 2026
Health Compare logo

Reply from Health Compare

Thanks for the great review!
We’re glad Alex could help you find a better health provider and save you money. Thanks for choosing Health Compare.

Rated 5 out of 5 stars

Great Service

A good service that found a much better product for me. It takes a bit of time but it is worth it.

12 January 2026
Health Compare logo

Reply from Health Compare

Thanks so much for your review! We’re glad Health Compare could help you find a better product. We know it can take a little time, but we’re happy to hear it was worth it!

Rated 5 out of 5 stars

Excellent sevice…

Very helpful and knowledgeable customer service ask for Courtney

13 January 2026
Health Compare logo

Reply from Health Compare

Thank you for your review! We’re glad Courtney was able to help and share her knowledge around your health cover needs. We’ll be sure to pass on the kind feedback!

Rated 4 out of 5 stars

This was something I was intending to…

This was something I was intending to do anyway. Am very happy with the outcome. I thought it was a bit of a long process, but on reflection so much easier than beating the footpath. Very pleasant Consultant

12 January 2026
Health Compare logo

Reply from Health Compare

We’re glad you are happy with the outcome and that our team at Health Compare could make the process easier for you!

Rated 5 out of 5 stars

The lady that rang me from compared…

The lady that rang me from compared health and also the one that went through all the information to find out the best health fun for me both spoke clearly and kindly. Anything I did not understand they took their time to explain.

12 January 2026
Health Compare logo

Reply from Health Compare

Thanks for your feedback! Delighted our team could take the time to explain your options and help you compare health funds to find cover that suits you!

Rated 5 out of 5 stars

Great communication

Great communication, listed to my needs and found the right service for me

8 December 2025
Health Compare logo

Reply from Health Compare

Thanks so much for the great feedback. We’re glad we could help find a plan that suits your needs. Appreciate the 5-star review!

Rated 5 out of 5 stars

very good

The operator was very helpful

10 December 2025
Health Compare logo

Reply from Health Compare

Great to hear Health Compare helped you find a better deal on your health cover! If you ever need to compare again, we’re always here to help.

Rated 5 out of 5 stars

Very informative easy to understand

Very informative easy to understand

2 December 2025
Health Compare logo

Reply from Health Compare

Thanks for your great review! We love making health cover easy to understand and provide all the information needed so that the choice is in your hands when it comes to your health cover! Delighted we could help you out, always here if you need us again!

Rated 5 out of 5 stars

Health Compare

Aria from Health Compare was knowledgeable and helpful. NIB had a good product offer for what we wanted.

2 December 2025
Health Compare logo

Reply from Health Compare

Thanks for your 5 star review! Delighted you got your health cover sorted with Health Compare!

Rated 5 out of 5 stars

Better cover at lower cost

Good, informed and polite service which provided a more comprehensive policy at lower cost.

26 November 2025
Health Compare logo

Reply from Health Compare

Thank you for your great review! Delighted we could help you save money on Health Cover. Thanks for choosing Health Compare.

Rated 1 out of 5 stars

misleading information provided and…

Update:
02/12/25

Discussion took place after applying online from the very same link provided by the agent.

Agent was contacted via email about discrepancy in the monthly charge amount when compared with the quote and the amount communicated after signing up. No email response received to date though prior to sign up, the agent was proactive in follow up calls/emails.

Revising the review to 1 star.

misleading information provided and agents very pushy

17 November 2025
Health Compare logo

Reply from Health Compare

Thanks for your feedback. We’re sorry to hear you felt the information was misleading or that our follow-ups didn’t meet your expectations.

After reviewing the calls, our agent provided the correct information, sent the quote as requested, and called back at the time you nominated. You later chose to apply online yourself, and no further discussion took place.

If you’d like to review anything about your policy or need support, you can reach us anytime on 1300 359 779.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look