Helpling Singapore Reviews 21

TrustScore 4.5 out of 5

4.6

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4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

Great

1st time to use Helpling. The assigned help is Wai. She was on time (actually early!) and did not need much supervision to do her job. She followed my instructions well.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Great if you’re lucky

The better thing about Helpling is that it isn’t as local as the other providers. If bad English triggers you, don’t worry. Helpling has good English and are relatively more professional. Been using them for five years since 2020. My first one lasted 1.5 years until she quit the platform, current one is 2 years and counting. The 2-3 in between caused a lot of grief by messing up my home but I stuck with Helpling because the other ones were worse and this is really your best choice.

11 February 2025
Rated 5 out of 5 stars

Wonderful customer service

One of my regular helper was sick and couldn’t make it for the scheduled cleaning. Helpling staff were prompt in arranging a replacement for me, fuss free. Wonderful experience

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Additional helping hand

With Helpling, I am able to make sure that my house is clean as a working mom with 2 kids. The helper assisted to me is excellent in her job and is able to take an extra step to ensure that the house is clean and tidy.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Helpling has been giving me quality…

Helpling has been giving me quality cleaners even though my engagement was only once a month. Hopefully they will consider package deal for once a month engagement too in the near future! The recent cleaner was very efficient in completing her tasks and we are very happy that she irons the huge pile of our clothes well and on time. Will definitely use helpling again!

29 June 2024
Unprompted review
Rated 5 out of 5 stars

Glad I found Helpling.

Helper assigned to my house did an excellent work in cleaning, she’s pleasant and auto-pilot. Am glad to have her helping me out bi-weekly as an working mum.

Customer services was also better than the other provider, glad I found Helpling else will be so frustrating bi-weekly with the other provider.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Had regular booking with them

Had regular booking with them, and the admins are helpful in every rescheduling I’ve requested. Helper is very detailed and able to do clean up based on what’s requested as well!

4 April 2024
Unprompted review
Rated 5 out of 5 stars

5 stars

Always a good experience. Well trained helpers who are always thorough in their cleaning and receptive to requests. Customer service is very responsive on chat and WhatsApp. The range of services is quite comprehensive too.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Have been engaging Helpling for part time cleaning help around my house since a few months back. It has been a great experience and help. The part time helper is very helpful and conscientious in her work.

26 December 2023
Unprompted review
Rated 5 out of 5 stars

Great cleaner, app and so far excellent help support.

So far trying Helpling has been a very good experience. The app and booking is very smooth and simple. They only take full payment after the cleaner has come. Myint was a very lovely cleaner who needed little instruction and did a thorough job in the time allocated. She was very polite and punctual and we have booked her for another appointment. I would recommend trying Helpling over other services I have used in Singapore.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful staff and customer…

Very helpful staff and customer service. Their platform is very easy to use and most of the helpers I've found on their platform seem to be very professional with what they do.
The communication between you and Helpling is pretty smooth, they help you along the way especially if there are changes, etc

18 January 2021
Unprompted review
Rated 5 out of 5 stars

1st comment on Helpling SG

I have been a Helpling customer for two years. So far, I engage 1 helper throughout this period. The booking is easy via Helpling app. I can modify my bookings within the tip of my fingers. If I have queries with my bookings or their helper, I can do this via WhatsApp platform. It is very easy, convenient, and hassle-free. Thank you, Helpling, for the tip-top service thus far.

22 December 2020
Unprompted review

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