O tried to order a mystery box online thru ticktock shop, so i thought. I have no idea how I became a member, things just started coming out of my account. I am giving 4 stars because of the escalatio... See more
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I had a problem with somehow starting…
I had a problem with somehow starting to take a survey with Macy’s and after thought o was buying UGG’s but somehow it signed me up for a subscription. Immediately reach out to the company and they were very helpful and took care of me. Thanks to the support team and Escalation Team!
I’m only doing this because they won’t…
I’m only doing this because they won’t refund me my money after they forced me to review them with 5 and what to say in this review they then stole more money from me and refuse to return it because of some credit crap to use on their website and they also scammed me under a false name using Mary Kay I was doing a survey on Facebook and some how this company end up getting money from me I was never. Aware of them at all it’s not right to steal folks money then flat out refuse to return it back when they said they would they escalation team is a nothing but scammers and they support number don’t work stay away from hobbybrix
Claire from the Escalation Team helped…
Claire from the Escalation Team helped me with very fast customer service.
Scam Scam Scam give me my damn money…
Scam Scam Scam give me my damn money back and cancel this shit talking leaving a good review you took my damn money I don’t even know what the this is. So here is the only review yall are getting until I get my mother money🤬🤬🤬🤬🤬🤬🤬🤬😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬😡🤬🤬😡🤬😡😡😡🤬🤬🥵😡🤬🤬🤬🤬😡🥵🥵🤬😡🤬🤬😡😡😡😡🤬😡🤬🤬😡😡🤬🤬😡🤬😡😡🤬😡😡🤬😡😡😡😡😡🤬😡😡😡😡😡🤬🤬🤬🤬🤬🤬😡
I was unaware I had a revolving account…
I was unaware I had a revolving account with HobbyBrix. I followed their easy cancelation process and it was all resolved within an hour! Very easy to work with customer service.
The email I got was very detailed and…
The email I got was very detailed and explained everything well.
Solution oriented…
Thanks to the Escalation team for reaching out with a solution
I was charged for a extra promotions i…
I was charged for a extra promotions i never signed up for. I tried buying the stroller & car seat duo, but never recieved the item. I was over charged and can't get in contact with no one. This is sad. This has to be a scam.
I never got a refund for unauthorized…
Update:
They finally issued a refund for both charges. Such an unnecessary experience.
I never received a refund for unauthorized charges to my debit card. I've never heard of this site before, but it's done nothing but scam me.
They said they would refund my money. They charged me double.
Claire seems to being taking care of…
Claire seems to being taking care of complant. Ho p e to receive my refund. Thank you
I received speedy response from Claire…
I received speedy response from Claire and I trust that my query will be resolved satisfactory and my money to be refunded as soon as possible. Thank you
Very helpful and patient and kind
Very helpful and patient and kind. Much appreciated
Very good customer support!!
Issue resolved
I appreciate that things were handled in a professional and quick manner.
Awesome!!!!
They lie and blackmail for good reviews
They say it's only $9.99 charge, then all of a sudden subscription charges start going through on the same card without your approval. Then you try to get your money back and ask to cancel and they tell you the only way is if you leave a really good review. Then they charge more through another company. So far I'm minus $70 with no refund. Do not sign up for this!
Really understanding and very patient…
Really understanding and very patient great service.
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