Howly Reviews 3,131

I didn’t expect online support to be this effective. I described my issue in just a few sentences, without going into technical details, and the expert immediately understood what was wrong. The respo... See more

Artie was professional. Although there were long periods during which I was following his instructions, I was not timed out. One time we got disconnected, but he politely asked me to wait while he rev... See more

I have contacted Howly twice with different issues and both times the experience was positive. First I got help with my laptop freezing during software updates. The expert guided me through diagnostic... See more

I needed help turning off notifications from several apps at once because they were overwhelming. The expert not only showed me the menu where I could manage them all together but also explained how t... See more

What exactly to Howly offer? Who are Howly? Why are all positive reviews short and usually the first post from the alleged customer? Howly sell you nothing monthly in a subscription model without... See more

Years of family photos were scattered across devices and external drives. The expert helped me choose one cloud service, set a folder structure, and create a migration plan that avoided duplicates. Th... See more

Streaming apps on my TV buffered constantly even though the internet speed looked fine. The expert helped me adjust DNS, cleared the app cache, and updated the TV firmware. They also recommended a sim... See more

My dishwasher left dishes cloudy and I feared a breakdown. The expert guided me to clean the filter, adjust rinse aid, and run a maintenance cycle with a specific temperature setting. They explained h... See more

Howly is a FRAUD! They say they will provide contact information for another company for just $1. Then they charge $38 for their monthly fee without notifying you before doing so. They did not provide... See more

Online games kept disconnecting and voice chat failed often. The expert explained NAT types in simple terms, helped me enable UPnP on the router, and tested ports step by step. Matchmaking is quick no... See more

I was locked out of my email and recovery codes were missing. The expert walked me through identity verification options, set up a fresh two factor method, and helped me store backup codes securely. I... See more

What I appreciated most was that the expert did not just tell me which button to press. They explained why the issue appeared in the first place and how my device works regarding this feature. Thanks... See more

I reached out for help because my YouTube stopped working, and the support I received was invaluable. Even though the issue wasn’t fully resolved tonight, they guided me step by step with patience a... See more

A few days ago I posted a favourable review, thanking Victor for his help. Shortly thereafter I saw that they hadn't just taken £1 but around £24. Since then Trust Pilot has told me that I had offend... See more

This is a scam. I was tired and tried to raise a query with Royal Mail. Somehow Howly got involved and they took £1 and £24 (as an ongoing subscription) from my paypal account. I went ballistic and... See more

I had spent better part of two hours, making up four diffrerent passwords and going through count less signing in procedures trying to pay my Vodophone Bill. I had been prematurely cut off. Eugen... See more

My laptop froze during every Windows update and I feared losing files. The expert guided me to create a quick backup, then we repaired the update components and removed conflicting drivers. They expla... See more

My work email kept popping up rather than letting me access my private email. Sofia did a great job of walking an older, somewhat technologically challenged person eliminate the problem. Thank goodn... See more

I solved something in minutes that I had been struggling with for days on my own. After so much wasted time searching for answers, getting a clear solution so quickly felt almost unreal. The subscript... See more

What impressed me most is how they explained things without making me feel embarrassed. The expert went step by step through every option, gave me extra tips for the future, and even told me how to re... See more

I had an issue with a payment app refusing to verify my identity. The expert asked me a few clear questions and showed me exactly where the verification setting was hidden. It took less than three min... See more

If it is completely cancelled and you don't try to charge me anymore, then the experence is positive. My previous experience has been negative. I have cancelled before and your company managed to c... See more

I contacted support expecting a long explanation and back-and-forth messages, but instead I received a clear and structured solution almost instantly. The expert broke everything down step by step, ex... See more

Website states you will charged £1, This is quickly followed by a £24 subscription charge. When i say quickly i mean before you have even spoken to anyone. No chance to decide if the service is somet... See more

It was so nice...and unusual now days, to actually be talking (typing) with and to a live person. I especially appreciated Alex's patience when it was taking me 'time' to find what he had told me to... See more

Our problem related to confusion over a flight booking made through eDreams. The original flight was cancelled by the airline because of unsafe weather (cyclone). Three days later, we looked up our... See more

My 86 year old vulnerable mother in law was looking for the evri website as her parcel had not been delivered. Somehow she came across this website who offered her a “solution” to her question! All... See more

I used the service late in the evening and honestly didn’t expect anyone to reply so quickly. To my surprise, the response came almost immediately, and the expert stayed with me until everything was f... See more

I thought I’d spend hours figuring out how to restore my music subscription, but the expert explained everything in just a few minutes. Clear, no fluff. What’s great is that the answers actually sound... See more

I was in the middle of a work call when my headset stopped working. The expert quickly guided me through testing the audio output path, resetting the device recognition, and re enabling the microphone... See more

They never use overly complicated language. Instead, the expert gave me simple real life examples and analogies to make sure I understood everything without needing any prior knowledge. It really show... See more

The representative was very helpful and informative about my issues. He guided me through the process. I like him because he made me smile after a long hard day at work. So I consider my issues are re... See more

The expert helped me clear unnecessary system files, reorganize storage, and disable apps that were slowing down performance. They explained each step and made sure I understood what was changing. My... See more

Technician was knowledgeable and very descriptive with his instructions. He helped me resolve the Intel issue affecting 13th and 14th generation Processors with unreal engine. I'd been sufferi... See more

Enter the How;y website at your peril! My experience is as follows: I inquired about one UK tel nbr (john Lewis). I was charged £1 by PayPay/Howly which I thought was reasonable. Fortunately i che... See more

I’ve got an old laptop that’s always acting up. I’d pretty much given up hope of finding someone who could explain things in plain language – not computer jargon. The Howly expert made everything so s... See more

Ana McMillan was patient and very thorough from start to finish. She took the time to send resources information and answer all my questions. She was kind and not judgemental which at the moment was a... See more

An expert helped me regain access to some critical documents that I genuinely thought were gone forever. It was an emotional moment for me, and I’m truly grateful. Their help went beyond just technica... See more

Arsenio Z This guy tried everything to overcome the ridiculous hurdles that Google set up in order to recover an account. After hooking us up to an actual living-breathing Google representative (who... See more

Alex was my tech and he was super. He was able to interpret my "non-trained computer person" descriptions and handled my issue with care. He is VERY patient in giving me instructions since I'm not a... See more

Your technician Victor was very polite and spent a lot of time helping me to solve a VERY tricky tech problem with my HP computer. He is very much a true expert and extremely pleasant to talk to. I... See more

I liked that I received a response almost instantly. I explained my problem with an app not opening on my phone and the expert walked me through the fix in a very clear and simple way. They did not ov... See more

I thought my gaming account was gone forever, but they patiently explained every step to recover it, showed me what caused the issue, and didn’t close the chat until I was fully logged in again. It fe... See more

I didn’t expect to get help late at night, but they answered instantly. The expert stayed online with me until the issue was fully solved, making sure I wasn’t left halfway. That 24/7 availability fee... See more

£25.00 for a 2 minute Chat, all I saw was something about £1.00 which may be refundable, Next thing they taken £25.00 Okay they’ve said they will give me a refund, have also today received an emai... See more

Oh my goodness - this service is excellent! For a start the technology works - so if you have to reboot as you are sorting something out its easy to reconnect to your chat window with the expert s... See more

Stacy S was very professional and even though i am of older age, explained in simple terms so i could understand. Todays technology does get the older generation but this beautiful lady fixed my prob... See more