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Iberdrola Reviews 12,232

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Excellent service from Iberdrola. The App is easy to use especially for my house in Spain. The billing is very reliable & I even qualify for a €40 discount as I've been with them over 5 years. Excel... See more

Company replied

Rated 5 out of 5 stars

5 star review for Desi who works from the La Zenia Boulevard desk.Provided all the necessary information clearly. Fantastic customer service, great communications. A credit to the company.

Rated 3 out of 5 stars

lo de la factura digital ha sido un atraso ¿por que no envian la factura por mail y no nos molestan con usuario y DNI? Quiero volver al papel

Company replied

Rated 5 out of 5 stars

A friend that lives in the UK had his power cut off at his home in Spain because of a lack of funds in the UK. We went to the Iberdrola office in Alfaz del Pi and the service was flawless. The employe... See more

Company replied

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Company details

  1. Energy Supplier
  2. Energy Equipment and Solutions
  3. Green Energy Supplier

About Iberdrola

Written by the company

¡Juntos hacia un futuro más verde!

En Iberdrola, trabajamos cada día para ofrecerte soluciones energéticas sostenibles que mejoren tu vida y cuiden el planeta.

Queremos que formes parte de esta transición hacia un futuro más verde, donde la innovación, el compromiso y la sostenibilidad están al servicio de tu bienestar.

¡Juntos lo hacemos posible!

Me interesa

Contact info

Promotion box for Iberdrola

Mi Iberdrola premia tu fidelidad

Un programa lleno de ofertas y experiencias exclusivas.

4.2

Great

TrustScore 4 out of 5

12K reviews

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Rated 5 out of 5 stars

The Iberdrola Experience.

Excellent service from Iberdrola. The App is easy to use especially for my house in Spain. The billing is very reliable & I even qualify for a €40 discount as I've been with them over 5 years. Excellent company.

11 February 2026
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Reply from Iberdrola

Thank you for your wonderful opinion, we are very pleased you are happy with our services. We will continue to work in order to improve them.

Iberdrola

Rated 5 out of 5 stars

Desi, La Zenia Boulevard

5 star review for Desi who works from the La Zenia Boulevard desk.Provided all the necessary information clearly. Fantastic customer service, great communications. A credit to the company.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Fixed monthly payment

It is good to be able to pay a fixed monthly amount. I prefer it to be a bit higher then we are not afraid to heat or cool our house.

4 February 2026
Rated 2 out of 5 stars

Our electric was cut off at 9 o'clock…

Our electric was cut off at 9 o'clock this morning due to the high winds and a cable was broken. It was very difficult to speak to a person as ourselves and our neighbours who have a young child did not have electric . I was put on hold on numerous times of calling sometimes in excess of 20 minutes and promises of a return call which never happened. On one occasion I was told an electrician would call in 2 to 3 hours which by 3.30 nobody had called. On phoning again and again I was finally given another telephone number and it was this number that I spoke to Kimberly who was very very helpful and sympathetic of our problem. After talking about the problem and having the information as to what needed to be done, within two hours we had our electric back on. Thank you Kimberly. This is the first time that we have been very disappointed with the company. Regards Carol and Jeff Matthews

31 January 2026
Unprompted review
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Reply from Iberdrola

We are sorry to hear that. We will take your message into consideration in order to improve the overall experience.

We are glad that your problem could be solved. Thank you for your message.

Iberdrola

Rated 4 out of 5 stars

Lidia in Gran Alacant office is very…

Lidia in Gran Alacant office is very good.

28 January 2026
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Reply from Iberdrola

Thank you for your wonderful opinion, we are very pleased you are happy with our services. We will continue to work in order to improve them.

Iberdrola

Rated 5 out of 5 stars

Kind and helpfull

One of the employes told me I could get a discount. So i went to the stand and she helper me very kindly

28 January 2026
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Reply from Iberdrola

Thank you for your wonderful opinion, we are very pleased you are happy with our services. We will continue to work in order to improve them.

Iberdrola

Rated 3 out of 5 stars

lo de la factura digital ha sido un…

lo de la factura digital ha sido un atraso
¿por que no envian la factura por mail y no nos molestan con usuario y DNI?
Quiero volver al papel

14 January 2026
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Reply from Iberdrola

Lamentamos que considere un atraso el consultar su factura en la aplicación. Gracias por informarnos.

Iberdrola

Rated 5 out of 5 stars

very hard getting new plan done- took 3…

very hard getting new plan done- took 3 days

21 January 2026
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Reply from Iberdrola

Thank you for your wonderful opinion, we are very pleased you are happy with our services. We will continue to work in order to improve them.

Iberdrola

Rated 5 out of 5 stars
Iberdrola logo

Reply from Iberdrola

Thank you for your wonderful opinion, we are very pleased you are happy with our services. We will continue to work in order to improve them.

Iberdrola

Rated 5 out of 5 stars

English speaking advisors very helpful…

English speaking advisors very helpful and the use of the app to change the plan we were on very simple. Highly recommend iberdrola !

16 January 2026
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Reply from Iberdrola

Thank you for your wonderful opinion, we are very pleased you are happy with our services. We will continue to work in order to improve them.

Iberdrola

Rated 5 out of 5 stars
Iberdrola logo

Reply from Iberdrola

Thank you for your wonderful opinion, we are very pleased you are happy with our services. We will continue to work in order to improve them.

Iberdrola

Rated 5 out of 5 stars
Iberdrola logo

Reply from Iberdrola

Thank you for your wonderful opinion, we are very pleased you are happy with our services. We will continue to work in order to improve them.

Iberdrola

Rated 5 out of 5 stars

Easy and quick

30 December 2025
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Reply from Iberdrola

Thank you for your wonderful opinion, we are very pleased you are happy with our services. We will continue to work in order to improve them.

Iberdrola

Rated 5 out of 5 stars

facil

Gestion simple de hacer

17 December 2025
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Reply from Iberdrola

Gracias por su reseña. Nos alegra saber que tuvo una experiencia positiva con nuestro servicio.

Iberdrola

Rated 5 out of 5 stars

This company is more straight forward…

This company is more straight forward to deal with than some others and is in my high street.

10 December 2025
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Reply from Iberdrola

Thank you for your wonderful opinion, we are very pleased you are happy with our services. We will continue to work in order to improve them.

Iberdrola

Rated 1 out of 5 stars

Client office often closed.

For the second time in three visits the client office at La Zenia Orihuela by Mc Donald’s is closed during normal office hours. No update on the website just a note on the door. This, along with confusing bills and high prices has convinced me to switch my second property, like my first, to Octopus. A far more professional experience.

25 November 2025
Unprompted review
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Reply from Iberdrola

We are sorry to hear that. We will take your message into consideration in order to improve the overall experience.
Thank you for your message.

Iberdrola

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