Excellent service from Iberdrola. The App is easy to use especially for my house in Spain. The billing is very reliable & I even qualify for a €40 discount as I've been with them over 5 years. Excel... See more
Company replied

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Excellent service from Iberdrola. The App is easy to use especially for my house in Spain. The billing is very reliable & I even qualify for a €40 discount as I've been with them over 5 years. Excel... See more
Company replied
5 star review for Desi who works from the La Zenia Boulevard desk.Provided all the necessary information clearly. Fantastic customer service, great communications. A credit to the company.
lo de la factura digital ha sido un atraso ¿por que no envian la factura por mail y no nos molestan con usuario y DNI? Quiero volver al papel
Company replied
A friend that lives in the UK had his power cut off at his home in Spain because of a lack of funds in the UK. We went to the Iberdrola office in Alfaz del Pi and the service was flawless. The employe... See more
Company replied
Written by the company
En Iberdrola, trabajamos cada día para ofrecerte soluciones energéticas sostenibles que mejoren tu vida y cuiden el planeta.
Queremos que formes parte de esta transición hacia un futuro más verde, donde la innovación, el compromiso y la sostenibilidad están al servicio de tu bienestar.
¡Juntos lo hacemos posible!
48009, Bilbao, Spain

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Excellent service from Iberdrola. The App is easy to use especially for my house in Spain. The billing is very reliable & I even qualify for a €40 discount as I've been with them over 5 years. Excellent company.

Reply from Iberdrola
5 star review for Desi who works from the La Zenia Boulevard desk.Provided all the necessary information clearly. Fantastic customer service, great communications. A credit to the company.
It is good to be able to pay a fixed monthly amount. I prefer it to be a bit higher then we are not afraid to heat or cool our house.
Our electric was cut off at 9 o'clock this morning due to the high winds and a cable was broken. It was very difficult to speak to a person as ourselves and our neighbours who have a young child did not have electric . I was put on hold on numerous times of calling sometimes in excess of 20 minutes and promises of a return call which never happened. On one occasion I was told an electrician would call in 2 to 3 hours which by 3.30 nobody had called. On phoning again and again I was finally given another telephone number and it was this number that I spoke to Kimberly who was very very helpful and sympathetic of our problem. After talking about the problem and having the information as to what needed to be done, within two hours we had our electric back on. Thank you Kimberly. This is the first time that we have been very disappointed with the company. Regards Carol and Jeff Matthews

Reply from Iberdrola

Reply from Iberdrola
One of the employes told me I could get a discount. So i went to the stand and she helper me very kindly

Reply from Iberdrola
The company is very good and has a good vibe.

Reply from Iberdrola
lo de la factura digital ha sido un atraso
¿por que no envian la factura por mail y no nos molestan con usuario y DNI?
Quiero volver al papel

Reply from Iberdrola

Reply from Iberdrola
English speaking advisors very helpful and the use of the app to change the plan we were on very simple. Highly recommend iberdrola !

Reply from Iberdrola

Reply from Iberdrola
This company is more straight forward to deal with than some others and is in my high street.

Reply from Iberdrola
For the second time in three visits the client office at La Zenia Orihuela by Mc Donald’s is closed during normal office hours. No update on the website just a note on the door. This, along with confusing bills and high prices has convinced me to switch my second property, like my first, to Octopus. A far more professional experience.

Reply from Iberdrola
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