Instagram Reviews 4,396

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. People express widespread dissatisfaction with various facets of the platform. Consumers are generally unhappy with the social media experience, citing issues with the user experience, website functionality, and the mobile application. The consensus is that these areas need significant improvement. Consumers report negative experiences with customer service. People also mention problems such as accounts being suspended without explanation. Some reviewers feel the platform is slow and glitchy, with the editor lagging and sometimes deleting posts. A few reviewers mention the presence of inappropriate content and scams.

Based on these reviews

Rated 1 out of 5 stars

No reason Suspended my Instagram id name.- subham_offici.al Not following rules facebook id but suspend insta id why! my age 19+ but no reason Suspended Meta sarvice team! I'm Editor me edite vid... See more

Rated 1 out of 5 stars

Wrongfully accused of CSE , nudity , abuse some strong accusations for account that posts day to day life. They ban accounts without human eyes reviewing it.. What a load of crap app meta needs to be... See more

Rated 1 out of 5 stars

Deletes random comments, saying it's spam. Doesn't tell which comment. You can appeal to the decision without knowing what you wrote. Deletes account for no reason Publishes ads that are l... See more

Rated 1 out of 5 stars

This page is dead. It killed itself when it started using AI as a moderation tool. The AI false flags a lot of content. Then immediately after Appeal you get rejected within seconds. There is no Human... See more

Rated 1 out of 5 stars

Fake adverts on Instagram continued weeks after reporting about 20 of them. Beware - do not buy products using meta social media. There is no recourse if you are scammed. Meta / Instagram/ Facebook ar... See more

Rated 1 out of 5 stars

Hate hate hate IG. I have loads of photos i cant upload as they have a specific size of the photos even though how i tried to adjust the specific sizing but still wont be able to. Thinking of deleting... See more

Rated 1 out of 5 stars

Hello, I got a 2nd account suspended instagram unfortunately was linked to my Facebook. So I lost both I didn't do anything. I only like 1 ot 2 things commented with a heart emoji on 1 post only, I on... See more

Rated 1 out of 5 stars

The most idiotic social media platform in existence! Instagram is getting worse and worse every month. If you post a regular post about movies or music, you lose more and more likes and even followers... See more

Rated 1 out of 5 stars

I’ve been a Verified Instagram user for 3 years, paying $25/month. Meta promises Verified users: Priority support Protection from impersonation Real human review But when Instagram wrongly dis... See more

Rated 1 out of 5 stars

The worse company and piece of software written. How is this a billion dollar company when no one at the company can write software even the owner. Had so many people get their accounts blocked to the... See more

Rated 2 out of 5 stars

Been messaged on two occasions by these online fitness coaches. Talk to you sweetly, then block if you don't part take in thire training. Just because you follow them, doesn't mean you want training!... See more

Rated 1 out of 5 stars

Suggesting everyone boycut Instagram. They punish you by blocking you, suspending or stealing your account, if you object to them using your private messages and images in AI. All our 4 accounts are n... See more

Rated 1 out of 5 stars

Falsely banned for CSE on instagram, no real human support whatsoever, if you appeal you are either banned or unbanned only to be banned again. Absolutely pathetic app and company. Mark is going to ru... See more

Rated 1 out of 5 stars

I would put zero stars if I could. Worst company in history. Let a faulty AI take full control (no human double checking) disabling probably over a million accounts under horrible false accusations or... See more

Rated 1 out of 5 stars

INSTAGRAM IS A COMPLETE JOKE. THEY DELETED MY ACCOUNT SAYING THEIR TECHNOLOGY (ai) SAID IT VIOLATED THEIR STANDARDS WITH ZERO EXPLANATION OR SPECIFIC PROOF. IT DID NOT AT ALL. IT WAS ONLY UP FOR 1 DAY... See more

Rated 1 out of 5 stars

Poor, always slow, editer is always laggy, deletes post as your posting, freezes all the time. Run by people who have no clue apart from dollar signs. Honestly tiktok is better and that says something... See more

Rated 1 out of 5 stars

I don’t like how you can’t see who’s blocked you or who’s viewed your post or notes. Message requests shouldn’t exist because not everyone knows how to work them and everybody wants their messages to... See more

Rated 1 out of 5 stars

Used to be good about 7 years ago when I first got it, these days you just get constant adverts for sex toys or sponsored profiles with guys kissing each other soft porn etc, if I had kids I would not... See more

Rated 1 out of 5 stars

Racist. Currently a racist sound using the N word and calling people illegals available on Instagram. And, to make it worse, there is absolutely no way to report it. A complaint has been made to ofcom... See more

Rated 1 out of 5 stars

It used to be such a fun place.Finding professional architecture, recipes,ideas,craft,education... Now the app is pushing politics no matter how many times I reset my FYP, no matter how many times I... See more

Rated 5 out of 5 stars

For someone the way to forget about 9-17 work and monetize, doing some videos in there. For someone, scrolling addiction! Anyway no one can argue that this platform is probably the best in terms of co... See more

Rated 1 out of 5 stars

Do y'all understand the amount of pain and mental health issues y'all have caused over your false accusations and bans?? Why are y'all continuing to ignore the community's comments over this? Please r... See more

Rated 1 out of 5 stars

Instagram/Meta support is a joke. My account showed a scam warning from the very first minute I created it before I even did anything. I sent screenshots and explained everything clearly, yet they... See more

Rated 1 out of 5 stars

My experience hasn’t been great at all. The platform is slow almost every time I use it. The editor lags, freezes, and sometimes even wipes out a post while you’re trying to publish it. It honestly... See more

Rated 1 out of 5 stars

Was just scrolling and came across a video of a man r***ing a woman while his friends guarded, checked the account and there’s more videos like this, some of even MINORS. This is disturbing and absolu... See more

Rated 1 out of 5 stars

This app converts a person to humanoid. You become a fake persona driven by chaos of social media. You gain nothing except social and personal unbalance. AI driven personalized media... See more

Rated 1 out of 5 stars

Instagram’s system has become extremely frustrating. Accounts get disabled without any proper explanation, and the appeal process is a nightmare — ID proofs, selfies, documents, everything is submitte... See more

Rated 1 out of 5 stars

Absolutely useless, opened an account. Didn't do any posting or anything yet they disable it. They say is not following their community standards. Tell me what is wrong maybe? Anyway what can be exp... See more

Rated 1 out of 5 stars

Instagram has blocked the users from screenshotting conversations which is just ridiculous. I get the whole security convern but not being able to do any screenshots at all is just idiotic. Not everyt... See more

Rated 1 out of 5 stars

For all businesses considering a paid Meta account for support or security: our pages for our bar and brewery were restricted without any explanation. We contacted support multiple times and spoke wit... See more

Rated 1 out of 5 stars

what is it with Instagram and facebook that when they started it was so you could keep up with what your friends were upto, now they are just dill of crappy adverts for slot machines and other useless... See more

Rated 1 out of 5 stars

It will ban you accounts especially if shared with fb! It will ban them without explanation! Racist! Facilitates the genocide of Palestinians and for some reason if you criticize Israel or say they in... See more

Rated 1 out of 5 stars

I was at a wedding then all of a sudden I couldn't post. Then I was asked to verify myself with a live video. Then my appeal went in 6/15 & no response. My @cancer_kills82 & @flowers_glow_tea page bei... See more

Rated 5 out of 5 stars

Definitely better than YouTube on all terms. Not filled with ai and brainrot and weird ads, only ads I get are for things worth getting/ looking at and has a way better algorithm 👍

Rated 2 out of 5 stars

My experience with instagram platform wasn’t the best. I had accounts banned without explanations and I could not even log in. One of my other accounts had verification mark but people would receive s... See more

Rated 3 out of 5 stars

I like Instagram, it’s a fun place to hang out. But sometimes it feels like all those perfect lives people post about aren’t real, like everything’s just plastic. It kinda makes you feel not good... See more

Rated 1 out of 5 stars

I am trying to delete my instagram account but Meta keeps me in a stand still not allowing me to do it. I had it connected to my facebook account - but seems like since I deleted facebook I can’t... See more

Rated 1 out of 5 stars

Instragram are the worst for being the bully. They suspend or delete your account because you speak the truth but they let teenagers show porn and xxx video and the hate speech about other countries... See more


1.3

Bad

TrustScore 1.5 out of 5

4K reviews

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Rated 1 out of 5 stars

Account itsaaa90 uses my photo and a Mobily number no longer under my ownership – No response from support

There is an Instagram account with the username itsaaa90 that contains my personal photo. The account is linked to a mobile number from Mobily, which is no longer under my ownership after the number was withdrawn and reassigned.

I no longer have access to this account and cannot recover it because I do not own the phone number and there is no accessible email associated with it.

I previously submitted a report through Instagram’s official impersonation form. I also attempted to contact support via email and Twitter.

To date, I have received no response, no update, and no acknowledgment —
not from the form, not from email, and not from Twitter.

The lack of communication and case tracking in a sensitive privacy and identity-related issue is extremely concerning.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Trash company no support at all

Trash company no support at all, lost my account couldnt get any form of reply or communication so now I have lost contacts and all my photos. AVOID!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Just better

Definitely better than YouTube on all terms. Not filled with ai and brainrot and weird ads, only ads I get are for things worth getting/ looking at and has a way better algorithm 👍

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Out of nowhere from a long existing…

Out of nowhere from a long existing Instagram account,they have started to get over invasion apone my personal information by asking me for all of my personal information, including my personal 🆔 card which is a invasion my civil rights, this is not a gambling site,I'm not buying alcohol, watching porn or breaking the law or comiting a crime so this,so the have no rights to invade personal information,now the priminister tried to enforce id cards but it was pushed out by the house of lords because it's a infringment of my rights

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Bad Experiences. Bad Times.

Hello, I got a 2nd account suspended instagram unfortunately was linked to my Facebook. So I lost both I didn't do anything. I only like 1 ot 2 things commented with a heart emoji on 1 post only, I only posted 1 thing about my brother who Died recently. No bad language. IG & fb both are very bad now I did nothing wrong. I had my fb 4 Years all gone now. I will never forgive them. Now a day's. Mainly FAKE people anyway. I have better things to do. I will uninstall both F IG & fb Whoever runs both now, they are very bad I hope you go straight to HELL. Thanks for reading have a Blessed day 🙏🏾 please uninstall Instagram & Facebook.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Hate hate hate IG

Hate hate hate IG. I have loads of photos i cant upload as they have a specific size of the photos even though how i tried to adjust the specific sizing but still wont be able to. Thinking of deleting this useless account now. Its getting crappy,honestly.

8 February 2026
Unprompted review
Rated 1 out of 5 stars

Meta is charging me for ads while my account is disabled - SHAMEFUL!

Meta is a predatory company. My business account (@kacketifarm) was disabled by mistake, and even though I have a Trust Score of 100, they provide zero support. To make things worse, they are still charging my credit card for active ads while I am blocked from accessing my account to stop them. This is theft. They ignore legal documents and appeal emails, but they never forget to take your money. Absolute lack of integrity and professional ethics.

7 February 2026
Unprompted review
Rated 2 out of 5 stars

Instagram on daily basis

I like Instagram and use it daily. But when I recently grew my profile and changed the profile category to monetize it, I got flagged, and it's impossible to find help anywhere. You can only get support if you pay for a verified badge.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

No reason Suspended my Instagram id…

No reason Suspended my Instagram id name.- subham_offici.al
Not following rules facebook id but
suspend insta id why! my age 19+ but no reason Suspended Meta sarvice team! I'm Editor me edite video and upload. In Instagram! My moments😔my friends.! Why suspended! I won't log in to new Insta account. My favorite account was,! I will never believe it. Meta sarvice team'! bad Meta team'😕

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Manipulative, Duplicitous, The Worst

My experience with Instagram began when I thought that they were a site to sell something. I really wasn't interested. Then I was trying to connect with a writer about a bonus that she included in a book several years before. That didn't work out either. When I found out someone was on Instagram I just wanted to reach out and say hi, never realizing that this person Anthony Delon son of French actor Alain Delon has Narcissistic Personality Disorder and daddy issues. He has a fragile ego and would not respond. His father Alain Delon was abandoned as a child and had serious abandonment issues. He didn't know how to be a parent, he even refused to acknowledge one of his children who subsequently died of a drug overdose. His life was a train wreck from beginning to end with no one spared. This was his legacy to his children who ended up fighting over his will. Instagram lures you in. It gave him the tools he needed to feed his disorder, his sickness. His whole family is dysfunctional. When he doesn't want to face anything unpleasant he pretends that he never heard it. That it was never spoken. He somehow aquired photos of people, places and events that are copyrighted and this infringement and probably illegal. He lives in his own little fantasy world. Everything is about love and positivity. He posts several dozen photos of himself, family and people he's never met. He is an exhibitionist and an attention seeker. He needs help. But with friends, family, the system and worse Instagram acting like cushion they are enabling this to continue. They are enablers. And then there are the login issues at a public computer. They keep telling you that your password is invalid. Encouraging you to create a new account knowing that everything, every comment is permanent lost. For some reason when doing anything with Instagram on a computer whether it be in a library if the algorithms consider your password invalid you have no way to delete your account. So you're stuck for however long in Instagram hell until they decide to permanently delete the account.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Instagram will randomly suspend and ban…

Instagram will randomly suspend and ban your account with 0 evidence and claim to review appeal but their automatic bot system won’t even appeal it will instantly close your account. Stay away if you want to run a legitimate business they have inside employees at the company who are being paid under the table to delete and ban accounts

Had an Instagram account for over 3 years. Username was @cwatchlabs we occasionally posted pictures of custom watches from our clients. Then we stopped posting and our last post was once last year in november. So our posting activity was 0 in the past two months and randomly 01 February we received an email claiming Instagram suspended our account even though it was verified. We hit the appeal button tonight and they said it will take some time to review about 24 hours our a week.

Instantly in minutes we have just received an email saying “We disabled your account, cwatchlabs

Hi cwatchlabs,
We reviewed your account and found that it still doesn’t follow our Community Standards. As a result, your account has been permanently disabled.

Learn how our Community Standards help keep the Instagram community an authentic and respectful place for people to express themselves”

This is highly suspicious as we’ve never had any issues with Instagram never violated any policies or had any issues the only last thing we did was change our password a month ago when we had recently hired a social media manager however they had not even posted anything yet so there is no way we could have violated since the account was inactive since November last year.

Someone at Instagrams company or inside employee was paid off to do this, because the system randomly closed it when we had not even used our account and never once received any warnings or violations of anything. This happened today out of the blue.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute garbage developers

Absolute garbage. Nothing short of it. Their login system is so terribly broken that it is borderline insane. I logged into my instagram in my computer and it didn’t work, kept using the correct information etc and it just wouldn’t log me in. So it tells me to reset my password. So I do that, and it logs me out of every device. The recovery emails don’t send, the links are expired, literally nothing offered actually works it is CRAZY! Then, after finally somehow getting back into my account, this deplorable joke of a system suddenly flags my account as hacked! It logs me out, and after spending 2 days setting up my recovery phone and email, it only offers an email I had from 13 years ago instead of the new one I’ve confirmed and set up 3 times already in the last year. I did the face recognition recovery and it just says “error: wrong password” WHEN SETTING A NEW PASSWORD.

It is just absolutely baffling how they have lost control to such an extreme degree. This is just pathetic in every level for a programming team as big as meta. Dumbfounded by how impossible this has been. There are really no words to describe the level of mediocrity I’ve experienced in the last week alone.

Pathetic garbage. Whoever is in the development team for this I hope you understand that you have caused disruptions and stress over this broken mess that you dont care to fix. Words can not describe how, really, just how ridiculous this experience has been.

And they still wont fix it. All my memories and contacts and connections are just gone because of the fact that Meta and Instagram cant even hire someone of high enough standard to develop a proper system. Their AI moderation is wrong 100% of the time, but then you hop on reels and hear the racist N word 60 times in a row.

Just a shameless pathetic mess developed by tone deaf developer who im my opinion, seem like they are incapable of even the simplest of tasks. Review your own system and you will see how purely insane it is.

I have proof of me confirming emails, setting up 2fA, confirming my phone number, everything. And it shows me an email from when I was 15 years old. Just an absolute a pathetic joke.

31 January 2026
Unprompted review

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