Interactive Brokers Reviews 5,088

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the competitive pricing, especially for US and EU shares, and the wide range of available markets and financial products. The ability to automate strategies with brilliant script support and the availability of paper accounts for testing are also well-received. Some consumers mention the platform's good reporting capabilities, while others value the human and responsive client support. However, many users find the platform's user interface complicated, unintuitive, and ridden with bugs. Some reviewers express frustration with the difficulty in seeing movements and fees, as well as the hidden nature of fee information. Several consumers report negative experiences with customer service, citing long wait times, unhelpful agents, and a general lack of support. The account opening process can also be problematic, with some applications being canceled without notice.

Based on these reviews

Rated 4 out of 5 stars

Overall best Bank and broker package What's great: - Comprehensive markets coverage - Feature packed mobile app - Good interest rate on idle cash - Very high FDIC insurance limit What could b... See more

Rated 4 out of 5 stars

Professional broker with which you can pretty much trade anything you can think of. Good margin interest rate. Great for overall portfolio management and risk analysis. Slightly weaker on complex... See more

Rated 4 out of 5 stars

IBKR has come a long way. The mobile app is now great and they have fixed all laggy and login issues. Reporting is good but it has silly limits, e.g. can't make flex reports for more than 365 days and... See more

Rated 4 out of 5 stars

Good: Execution is good, easy and reliable, orders can be routed by choice, order fees are not high. Tax documents are not correct for every country, so expect to do it for yourself. Some chart... See more

Company replied

Rated 5 out of 5 stars

The best trading platform around, may have a steep learning curve till you sort things out but well worth the effort. Brilliant script support for automation, with option for paper account setup to tr... See more

Rated 5 out of 5 stars

IBKR is my trusted broker since 2020. Best part of all it made sure you know about finance and seriousness around your hard earned money. Amazing platform with great app and functionality. Portfolio... See more

Rated 5 out of 5 stars

I thought that your wallet should be fat enough to sign up with this top broker. At minimum, I shouldn't be able to hold this wallet in my hand :)) XD But they made stocks trading available for ever... See more

Company replied

Rated 1 out of 5 stars

Does not accept polish tax ID number in KYC form - rejects it as not valid format. Support first did not respond for 4 days, later advised me to... change my KYC data in a way that would make me... See more

Rated 3 out of 5 stars

There's lot of good stuff and free resources deposits and withdrawals all fine so far.. been 3 years now. However, platform instability far too common. Often cannot log in. Plus interface far more co... See more

Rated 2 out of 5 stars

Abysmal support. Site is ridden with bugs. Account opening process will stall and they will cancel your application without so much as telling you. Sessions time out in minutes and require 2FA with th... See more

Rated 5 out of 5 stars

IB themselves have improved steadily over the years I've been trading with them. There was a noticeable step improvement in their all-round performance once their Australian site was established a f... See more

Company replied

Rated 5 out of 5 stars

it offers the broadest range of world equity markets at the most reasonable cost. the execution is excellent. the rest is plain vanilla, which suits me fine. one exception is corporate reorganizatio... See more

Company replied

Rated 3 out of 5 stars

User interface is highly complicated. Difficult to transparently see your movements and fees. Fees information is a bit hidden. Mobile app is a crap. Another note is to withdraw your money (SEP... See more

Rated 5 out of 5 stars

Service is excellent. Prices are good. Even on European markets, there is a complete set of order types. Customer service answers rather promptly. I gathered all my accounts, even the PEA, since IBKR... See more

Rated 3 out of 5 stars

Too Complicated and Missing Basic Features Tried using this platform, but it’s way more complicated than it needs to be. Something as basic as real-time data—something other platforms offer for free—... See more

Company replied

Rated 3 out of 5 stars

Agents are knowledgeable and friendly but there are some built in issues (possibly) bugs. E.g. converting cash! from IRA to ROTH IRA is only possible if the two accounts have the same permission. Usin... See more

Company replied

Rated 5 out of 5 stars

I'll start with a problem I have, hoping they see this post and do something about it. I'm a daytrader playing intraday setups using often 1-minute charts. I have a problem with backtesting historic... See more

Company replied

Rated 4 out of 5 stars

Low cost, very good quality trades, and easy to use. Nearly perfect. Why not 5 stars? 2 reasons: I was - before Brexit - with IB UK and there was no withholding taxes on interests; IB sent me to Irela... See more

Rated 4 out of 5 stars

Pros: provides a stable trading platform . Trade commissions are among lowest in industry. Ranked top in Barron's online brokers Cons: TWS desktop user interface is not so friendly. "Trades" rep... See more

Company replied

Rated 1 out of 5 stars

I opened an account on Jan 15, 2026, and deposited $84k. IBKR is now refusing to let me move my money for 44 days (until March 24th) citing "internal policy," despite the funds being fully cleared. Th... See more

Rated 1 out of 5 stars

Opened ticket on 1/18/26; Attempting ROTH conversion (partial), only cash showing did NOT include Sweep Account. IB support replied to "try again and reopen ticket if it does not work" on 01/20/26.... See more

Rated 1 out of 5 stars

i have been a customer for years. now i am trying to open an additional account with my existing one attached to it, and it just sends me to an endless loop of 2FA login screens. they are closed for p... See more

Rated 1 out of 5 stars

Poor software TWS and desktop, it can’t load, remember weekly options chains properly for ES NQ, every time we have keep selecting “weekly” otherwise it just shows regular contracts, desktop app is c... See more

Company replied

Rated 1 out of 5 stars

Platform sucks and days with alot of activity the site is not stable. Support UX sucks especially. I dont understand how americans accept sites with this bad UX, functions, graphs, functionallies... See more

Rated 1 out of 5 stars

These guys are by far the biggest POSs in the world! Literally well over an hour before market close they start closing your option positions that are clearly in the money and have no negative impac... See more

Rated 1 out of 5 stars

TERRIBLE customer service. They try to use AI to automate everything which means you can't talk to an agent easily at all. Can't call, can't email. Have to use their terrible in-app messaging system... See more

Rated 1 out of 5 stars

During sign up I couldn't get my phone number verified as they don't seem to be able to send text messages. I spoke with support who said basically bad luck, call up someone else. During this process... See more

Rated 1 out of 5 stars

I wish I could give less than 1 star. My last review I gave them 1 star but I realized it is still to high for the platform. I have insisted for another 2 weeks on trying to get everything working... See more

Rated 1 out of 5 stars

Impossible to take money out. Closed all positions once realised. Won't process request for 3 working days nor their system allows you to do it as shows balance 0, forces conversion and still 0 to wit... See more

Company replied

Rated 1 out of 5 stars

Opened an account as I was told IB could help with management of International Shares I held. Given a different answer every time I called. Appallingly complicated website. NEVER use this company u... See more

Rated 2 out of 5 stars

I can't login into my account, there's no way to recover it. I send a message, it asks me to send again because I'm registered; but I can't login. This is not somewhere I'd feel confident transfering... See more

Rated 1 out of 5 stars

If you are trying to trade basic stocks, then go ahead. If, however, you are trying to use leverage, stay away. The platform is incredibly non-intuitive and leverage mechanics make zero sense. I've sp... See more

Rated 1 out of 5 stars

Currently trying to extract my funds from IBKR. They tie you up with ambiguous policy statements, they place arbitrary limits on how much currency you can convert and withdraw, even with X balance you... See more

Company replied

Rated 1 out of 5 stars

I converted Euro to USD to buy US-stocks. 1 entire day after I converted it Interactive Brokers claimed that the conversion was not finished and there it was handled as I would have buy a stock withou... See more

Rated 1 out of 5 stars

The Broker is REALLY inconvenient to use. It doesn't even automatically automatically convert your money into your main account currency. Every time you buy a stock you first need to exchange the curr... See more

Rated 3 out of 5 stars

I have 3 advanced University degrees including a MBA in finance and Economics. Why is your platform such a challenge to use? Your charts are godawful! I've been with Thinkorswim for over 20 years and... See more

Company replied

Rated 3 out of 5 stars

Lots of investment options with low fees. Web-based portal and a couple of desktop clients are offered. All assume you've used them before and are not particularly discoverable - i.e., they're hard t... See more

Company replied

Rated 2 out of 5 stars

It’s a rubbish interface. Overly complicated. Very very poor and slow responses from their message centre help. Woeful product overall. Main merit is wide range of assets that are tradable. Nothing el... See more

Rated 1 out of 5 stars

TWS platform disconnection from servers during a trading session really creates a chaos and financial loss to investors and traders. The process of getting help from the support and online chat is far... See more

Rated 1 out of 5 stars

Online portal is virtually unusable during US market open/peak trading times. Constantly freezes/logs you out for at least 2:30-2:40pm + any other times of high activity = costly missed trade... See more

Company replied

Rated 3 out of 5 stars

I think IB is at the top of the Canadian brokerage pool. There are a few irritating items, though. - Commissions. However small, particularly for the option trading, the industry trend is to get ri... See more

Rated 3 out of 5 stars

Access to world markets and financial products is great, trading costs are low. Options rollovers are a bit kludgy even with the tool. Fees add up and it’s not always clear how. The annual reportin... See more

Company replied

Rated 1 out of 5 stars

The sign up process says my UK tax number is invalid, which isn't correct as I copied it from HMRC. It was so hard to access Customer service. Keeps making me go through FAQs which has no relevant inf... See more

Rated 1 out of 5 stars

Terrible Customer Support. I sent web ticket T809348 (after spending many minutes just figuring out how to do it) on August 19th regarding a market data question. I followed up again on August 26th a... See more

Company replied

Rated 4 out of 5 stars

The platform is terrific. Head and shoulders better than any other. I rarely need customer service but that’s IBKR’s weakpoint. Ask a question about their wash sale calculations and you’ll get a... See more

Rated 1 out of 5 stars

The interface is extremely poor. For a company of this size and reputation, it’s disappointing to see such a low-quality website. It feels more like a student developer’s project than a platform b... See more


Company details

  1. Investment Service
  2. Financial Institution
  3. Stock Broker

About Interactive Brokers

Written by the company

Interactive Brokers: A Global Firm for Global Investors

Interactive Brokers (NASDAQ: IBKR) is a global online brokerage offering low-cost access to stocks, options, futures, currencies, bonds, funds, and more across 160+ markets. With over 45 years of experience and clients in more than 200 countries and territories, IBKR combines advanced technology with transparent pricing and support for best execution. Our platform serves both individual and institutional investors seeking direct market access, sophisticated trading tools, and the confidence of working with a well-established, regulated broker.

Why Choose IBKR?

Whether you are a new investor or an experienced trader, Interactive Brokers offers the tools, platforms, and global access to help you meet your financial goals.

  • Transparent pricing: Commissions start at $0¹, with no added spreads, ticket charges, platform fees, or account minimums.
  • Global access: Fund your account in multiple currencies and trade products across 160+ markets worldwide.
  • Flexible trading platforms: Choose from a suite of platforms to match your experience level and trading style:
    • Trader Workstation (TWS): Our advanced desktop platform built for professional traders who need power and flexibility.
    • IBKR Desktop: A modern desktop platform with popular tools from TWS and new features driven by client feedback.
    • IBKR Mobile: A full-featured mobile platform with advanced tools for trading on the go.
    • IBKR GlobalTrader: A simplified mobile experience for global stock and options trading, including fractional shares.
    • Client Portal: Our all-in-one web platform for managing, viewing, and trading your account from one login.
    • IBKR ForecastTrader: Trade based on your views of real-world events with exchange-listed forecast and event contracts.
    • IBKR APIs: A range of APIs for traders and developers, supported by extensive examples and documentation.
    • IMPACT App: Use the IMPACT app to find and invest in companies that align with your values.
  • PortfolioAnalyst: A free tool for consolidating and analyzing your financial account information.
  • IBKR Campus: Free educational resources about current events, trading, financial markets and IBKR's trading tools.
  1. IBKR Lite provides commission-free trades in US exchange-listed stocks and ETFs. For complete information, see ibkr.com/commissions.

Explore global trading firsthand. Open an Interactive Brokers account today!

Connect with IBKR

Additional Resources:

Contact Info:
1 Pickwick Plaza, Greenwich, CT 06830 United States
www.interactivebrokers.com


Contact info

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Open an Account at Interactive Brokers!

3.6

Average

TrustScore 3.5 out of 5

5K reviews

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Rated 1 out of 5 stars

I had been using this platform for…

I had been using this platform for quite some time. I started as an inexperienced investor, but I was eager to learn and willing to take risks with my hard-earned money. At first, I was happy because I believed I had found a platform that genuinely helped beginners learn how to trade. Unfortunately, without realizing it, I was actually walking into a trap.

Everything seemed perfect in the beginning. Depositing funds was smooth, trading worked well, and there were no issues at all. The real problem started when I tried to withdraw my money. I was shocked to discover multiple fees that were never mentioned at the start. These charges kept increasing, and each time I was told I needed to pay something new before my withdrawal could be processed.

As a new investor, I didn’t know whether to give up or continue. I followed every process they asked for, believing that in the end I would finally be able to withdraw my funds. Unfortunately, that moment never came. I became frustrated, exhausted, and realized I was being taken advantage of.

At that point, I decided to hire an external body to help investigate the situation. That’s when ℂ𝕕🅀𝕡 was recommended to me. I explained everything to them from the very beginning. They listened patiently, encouraged me, and reassured me even though I wasn’t fully confident that recovery was possible.

After a few days, I was contacted and informed that my recovery was successful. Within just a few hours, the recovered funds were deposited into my account. I felt extremely relieved and grateful. Their professionalism, honesty, and commitment truly stood out.

Based on my experience, ℂ𝕕🅀𝕡 is trustworthy, and I sincerely appreciate their help during a very difficult time.

11 January 2026
Unprompted review
Rated 2 out of 5 stars

Investing without receiving anything in…

Investing without receiving anything in return—not even your initial capital—is a deeply traumatizing experience, especially for a beginner like me. I invested a total of $50,000 USD, full of hope and confidence that I was making the right decision. From the very beginning, everything appeared to be going perfectly. The platform looked professional, profits were steadily increasing, and I genuinely believed I understood the entire process. There were no warning signs, and I felt secure in my investment.

The situation changed the moment I decided to withdraw a small portion of the profits for personal use. I was informed that I needed to deposit additional funds before my first withdrawal could be processed. Although it felt unusual, I followed the instructions, trusting the system. After making the extra deposit, I attempted the withdrawal again—only to receive another message stating “insufficient balance,” despite the fact that $50,000 USD was clearly reflected in my account. That was when reality hit me: I had been scammed.

I spent days stressed, frustrated, and desperately searching for solutions, trying to understand how I could recover my money. During my research, I came across a review about ℂ𝕕⒬𝕡, highlighting how reliable and trustworthy they are. Given what I had just been through, I was understandably skeptical, but I decided to take the risk and contact them because I had nothing left to lose.

From the first interaction, their professionalism stood out. They explained every step clearly, requested the necessary documentation, and provided a realistic timeframe for the process. I followed all their procedures and waited anxiously, constantly worrying that my funds might be gone forever. Then, one day, I received an email congratulating me and asking me to check my account.

When I logged into my bank account, I was completely shocked—the money had been successfully deposited. After all the emotional stress, sleepless nights, and fear of losing everything, that moment brought overwhelming relief. ℂ𝕕⒬𝕡 delivered exactly what they promised.

Based on my personal experience, I can confidently say they are trustworthy, reliable, and results-driven. If you are facing a similar situation or have fallen victim to an investment scam, do not give up. Reach out to them and give yourself a chance to recover what is rightfully yours. They truly deserve a 5/5 rating.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

At first

At first, the digital investment situation seemed unclear and discouraging. REXOVAL intervened with expert guidance and reliable solutions, and I was ultimately able to retrieve my mone.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

At the start

At the start, the investment process appeared smooth and professional. Withdrawal requests quickly revealed delays and limited transparency. I spent weeks trying to resolve the issue. Eventually, I reached out to R͟͟͟͞͞͞e͟͟͟͞͞͞t͟͟͟͞͞͞r͟͟͟͞͞͞a͟͟͟͞͞͞c͟͟͟͞͞͞e͟͟͟͞͞͞i͟͟͟͞͞͞n͟͟͟͞͞͞v͟͟͟͞͞͞e͟͟͟͞͞͞s͟͟͟͞͞͞t͟͟͟͞͞͞m͟͟͟͞͞͞e͟͟͟͞͞͞n͟͟͟͞͞͞t͟͟͟͞͞͞ A͎T͎ o⃨u⃨t⃨l⃨o⃨o⃨k⃨ d͓̽o͓̽t͓̽ ⒞⒪⒨, which helped recover part of my money.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

I followed their instructions in good…

I followed their instructions in good faith, only to be rejected right after. Since then, I have been waiting with no resolution and no clear answers. Reaching anyone takes forever, and nothing get resolved. I am left frustrated, confused, and deeply disappointed by the customer service. My experience with #Goldbloom #Laboratories has been pretty standard in a good way. The process is clear and follow ups are handled quickly.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Good care and support provided by IBKR.

IBKR has provided useful educational materials and many webinars which have enhanced my knowledge and trading skills. The availability of support 24/5 has also been helpful in providing guidance to resolve account and margin related issues when needed.

9 February 2026
Rated 1 out of 5 stars

Platform sucks and days with alot of…

Platform sucks and days with alot of activity the site is not stable. Support UX sucks especially. I dont understand how americans accept sites with this bad UX, functions, graphs, functionallies you name it. Even the worst banks in sweden has better UX then this.

For some strange reason my mobile app on my iphone is now in russian all of a sudden (only app this has happened to) . I dont know russian, im not from russia etc..

Would I consider try to figure this out or ask the support? Not a second of a chance. Ill open an account elsewhere.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Go elsewhere

I wanted to get into options so I put $5000 into account. They would not let me trade options. I withdrew my money and went somewhere else. I tried to close my account many times but they will not close it saying i have $9 in margin loan. I HAVE NOT MADE 1 TRADE HOW DO I HAVE MARGIN LOAN??????? Horrible company.

10 February 2026
Unprompted review
Rated 2 out of 5 stars

Low fees, but terrible connectivity and outdated tech

While Interactive Brokers (IBKR) is often praised for its low fees, the actual trading experience is incredibly frustrating due to poor third-party integration.

If you plan to use TradingView, be warned: moving your Stop Loss or Take Profit often triggers silent errors. You can easily end up in a trade without a SL protection because the platform fails to sync without any notification. This forces you to stay glued to your monitor, defeating the purpose of a seamless integration.

Furthermore:

Outdated Software: Their native platform feels like a relic from the past—clunky, unintuitive, and really only useful for basic order execution.

Poor Journaling Support: The connection with TradeZella is delayed by a full day. You can't journal your trades in real-time, forcing you to keep a separate manual log just to copy it over 24 hours later.

It feels like IBKR is intentionally neglecting external connections to force users into their own outdated ecosystem. High utility shouldn't be sacrificed for low fees. I am currently looking for a more modern broker that actually values the user's time and safety.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

i have been a customer for years

i have been a customer for years. now i am trying to open an additional account with my existing one attached to it, and it just sends me to an endless loop of 2FA login screens. they are closed for part of the weekend, and their chatbot is useless. every time i talk to someone on the phone from their tech support, they all sound like the most miserable people on the planet-- i think i have had one pleasant interaction out of half a dozen phone calls over the years. the CEO is a horrible human being.

7 February 2026
Unprompted review
Rated 2 out of 5 stars

At first

At first, the experience was challenging, and I was worried about the result. After Veritas Redreșs intervened, the issue was settled amicably.

6 November 2025
Unprompted review
Rated 2 out of 5 stars

Website works very poorly

I can't login into my account, there's no way to recover it. I send a message, it asks me to send again because I'm registered; but I can't login.
This is not somewhere I'd feel confident transfering money to, very poor experience.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

$84,000 Held Hostage: Avoid IBKR at All Costs

I opened an account on Jan 15, 2026, and deposited $84k. IBKR is now refusing to let me move my money for 44 days (until March 24th) citing "internal policy," despite the funds being fully cleared. Their customer service is non-existent—it took 3 calls and over 90 minutes just to fix a login bug. Their "low fees" are a myth; I was charged $1.05 each side per option contract, far above the industry standard. They are quick to take your money but will fight you to keep it. If you want a modern brokerage that respects your liquidity, go to Fidelity or Schwab.

5 February 2026
Unprompted review

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