Jcarpart Reviews 442

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the responsive and helpful customer service team, which quickly addresses issues and provides support. Consumers highlight the quality of products, noting they often exceed expectations and fit perfectly. Many reviewers are pleased with the speed of delivery and the efficient ordering process. However, some people report issues with delivery services, mentioning challenges with specific couriers. There are mixed opinions regarding the products, with some experiencing problems such as incorrect or damaged parts. Despite these issues, the company generally receives praise for its efforts to resolve concerns professionally, including offering refunds and replacements.

Based on these reviews

Rated 4 out of 5 stars

Thank you for your products they are great with customer service and answering all your questions but please donot utilise aramx as courier partner I had to face lots of challenges for parcel Overa... See more

Rated 4 out of 5 stars

Unable to comment on the product as it never arrived, not through the fault of Jcarparts, but evri seem to have lost it. However, the communication and aftercare from Jcarpart has been very good, with... See more

Rated 4 out of 5 stars

These guys are pretty good with customer service & support. I think their online purchase system is great. If you have any issues they are happy to help & they understand what providing customer servi... See more

Rated 4 out of 5 stars

The price seemed almost too good to be true and when the package didn’t arrive, I was concerned. The problem turned out to be with my local courier and not the sender however, and Jcarpart’s customer... See more

Rated 5 out of 5 stars

They were very professional and quick to help me with anything I needed. There support representatives go above and beyond to make sure you are taken care of and there products are good quality materi... See more

Rated 5 out of 5 stars

I purchased a set of outside weather strips for a 2010 Honda Insight and was the perfect experience. The part was way better quality than I was expecting, better than the factory original piece. It fi... See more

Rated 5 out of 5 stars

Great working with J car parts ordered a part for a Mercedes ignition coil and it was delivered quicker than we anticipated. We had an issue with it a few months later contacted the department and th... See more

Rated 5 out of 5 stars

This company is amazing, I ordered a part from them, it was shipped but unfortunately did not make it to my home. I reached out thru email to customer support they responded quickly, apologized about... See more

Rated 5 out of 5 stars

I ordered car parts from JCarPart and was really impressed with how smoothly everything went. The product arrived on time, well-packaged, and exactly as described. Their customer support team was quic... See more

Rated 5 out of 5 stars

J'ai acheté un produit chez jcarpart et je suis très content de leur Service. Je recommande fortement jcarpart pour vos pièces détachées. I purchased a product from jcarpart and am very happy with th... See more

Rated 5 out of 5 stars

This product works magic, had an issue with my car throwing a code for the catalytic converter and after using this device it was completely a game changer. I’ve tried other devices but this one gets... See more

Rated 5 out of 5 stars

Had an issue with a dial coming slightly damaged. They did send a replacement but the courier (don’t need to mention names but starts with E) lost it. J car parts have said they will send me a full... See more

Rated 1 out of 5 stars

Purchased a new clock spring for a VW Jetta, installed the part and lost the radio controls on the steering wheel. Put the old part back on and radio controls came back. Notified customer service an... See more

Rated 4 out of 5 stars

The ordering of goods was easy and shipment was efficient. Website easily accessible and easy to use. Good price for item ordered. Evri did not safely deliver the goods as requested by company, con... See more

Rated 1 out of 5 stars

I got a water pump and a thermostat from them for Bmw there's two water pumps for that BMW and they sent the wrong part and I was searching for a thermostat and water pump made in the USA China and it... See more

Rated 5 out of 5 stars

You did amazing job, with parts, programming and customer service, my transmission works flawlessly and it didn’t even needed any programming, amazing job! Thank you very much!!!

Rated 4 out of 5 stars

Unfortunately the product that arrived turned out to be the incorrect part for what I needed. But I emailed the support team and they responded quickly and were very helpful. They agreed to give me a... See more

Rated 5 out of 5 stars

This item is fantastic! I was referred by my brother who knew I had a check engine light problem. It works as advertised! Shipping was great! Overall a great positive experience. Thank you so much!

Rated 2 out of 5 stars

The quality of the products and the ordering process was good. However, the product (x2 90 degree O2 Spacers) itself did not function correctly and caused a variety of check engine lights in my vehicl... See more

Rated 4 out of 5 stars

Ordered O2 sensor spacers for my modified exhaust. They didn’t solve my check-engine light issue, but the company handled my concern very professionally. Customer service responded quickly and offere... See more

Rated 1 out of 5 stars

I ordered a part on 4-Apr and they sent me an email with a USPS tracking number. The USPS tracking number showed the shipment location as Queens, NY for 5 days. When I emailed the customer service t... See more

Rated 1 out of 5 stars

I'm still getting early morning correspondence, stating that day, have charged back my money and I am, yeah, getting a refund. It's been well over a week. And I talked to my bank and there is no such... See more

Rated 1 out of 5 stars

I bought an adaptor on April 7th and was told the part would get to my house by april 9. I then emailed customer service to see where it was at as I had not received it yet as of April 10. I was told... See more

Rated 1 out of 5 stars

Ordered a new alternator that’s stated fitted 1991-2004 of my model car Paid a mechanic to fit it and didn’t give the correct voltage 11.6 not enough When mentioned they only offered 20% ref... See more

Rated 1 out of 5 stars

Would like to give a 0 star! I purchased a high pressure fuel pump for an 08 bmw 335i. It lasted 2000 kms and stopped working. Everything was installed correctly. The phone number always says it’s too... See more

Rated 1 out of 5 stars

Received a rebuilt head for a 2006 Chevy Aveo which appeared ok but once installed discovered there was at least one hole that had been bored through one of the 2 coolant plugs in the rear of the head... See more

Rated 1 out of 5 stars

1 star because there isn’t an option for zero stars. Ordered an o2 sensor weeks ago that per their sales consultant was “delivered” I have contacted usps to find out they have never even scanned the p... See more

Rated 4 out of 5 stars

My order was despatched quickly & arrived before scheduled date, My order was of good quality! Customer service was efficient and replied straight away, also friendly! Would use this company again... See more

Rated 2 out of 5 stars

There was an issue with the address I gave, which is used very frequently, and order was not delivered, but sent back to sender… with no notification whatsoever. I had to email complaining for my orde... See more

Rated 1 out of 5 stars

Online ordering from Jcarpart is done super easy, but If you need your part in a rush don’t bother ordering from them they will never deliver on time, Also their customer service contact number is a w... See more

Rated 1 out of 5 stars

I have had a terrible experience with Jcarpart. I ordered a indicator/ light replacement. They sent a part which was painted/damaged and an incompatible part to the one I needed. Dealing with cu... See more

Rated 1 out of 5 stars

Purchased catalytic converter, immediately emailed to place on hold so I could double check fitment would be compatible with my vehicle. Replied back but ship out part anyway. Said I didn't want it an... See more

Rated 4 out of 5 stars

Products arrived quick. Worked immediately after install. One of them quit working after a few days, but the company is being very reasonable and trying their best to help me out in this situation.

Rated 1 out of 5 stars

Wouldn't recommend this company. I enquired about delivery on a product from their website, which was listed as $38. As soon as they responded, they put the price of the item up to $59. They then no... See more

Rated 5 out of 5 stars

JCarPart, was extremely helpful in assisting me with finding the right parts for my car and were quick to respond to all my emails. Their customer service was professional and efficient, which made th... See more

Rated 5 out of 5 stars

"I recently purchased a red tail light for my Nissan X-Trail, but unfortunately, the part arrived slightly damaged. The transport company didn't take responsibility for the issue, but JCarpart stepped... See more

Rated 5 out of 5 stars

Bought this filter and intake hose bundle for my 2014 Mazda 3 since the old system was clogged. 45 bucks and it got here in 3 days. everything clamped on perfectly. acceleration is way smoother now an... See more

Rated 1 out of 5 stars

Ordered a part for my Land Rover boot which failed after only a few months. They do not respond to emails and I cannot find another way of contacting them. Cannot recommend as no after sales s... See more

Rated 1 out of 5 stars

This company doesn't exist is a scam,I bought a car part and wasn't good for my car and wanted to send it back within the legal term. They didn't accept the return and they start blackmail me. Asking... See more

Rated 5 out of 5 stars

I recently purchased a front bumper for my car, and I couldn’t be more satisfied. The quality exceeded my expectations — solid material, smooth finish, and it fit perfectly without any modifications.... See more

Rated 5 out of 5 stars

Price is good. Product is probably good but the delivery company delivered the package to the wrong address. Contact from this company about the missing product has been great, I will be using this co... See more

Rated 5 out of 5 stars

Bought the carbon mirror covers and it’s exactly as described on the site. It fits nicely and gives the car a better look. I would recommend if you looking for a cost effective upgrade.

Rated 1 out of 5 stars

I was asked by JCarpart in an email to leave a nice review and I will get refunded 100% in full for an item that I never received and still shows in transit after 3 weeks after placing the order. Jcar... See more

Rated 5 out of 5 stars

This is an update to my previous post as I mentioned I will update on this product in a few days to see if it really works. Well it’s been a few and I must say it works my P0420 CEL did not come back... See more

Rated 1 out of 5 stars

I ordered a new light side blinker for my car. A completely different light was sent to me. I followed up, asked for it to be replaced with the right one. The guy told me it was the right one… even a... See more



Contact info

4.0

Great

TrustScore 4 out of 5

442 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Thank you for your products they are…

Thank you for your products they are great with customer service and answering all your questions but please donot utilise aramx as courier partner I had to face lots of challenges for parcel

Overall use this company it comes with cheap affordable but high quality products.

8 February 2026
Unprompted review
Rated 1 out of 5 stars

Sent wrong light, offered 20% refund to modify

I ordered a new light side blinker for my car. A completely different light was sent to me. I followed up, asked for it to be replaced with the right one. The guy told me it was the right one… even after dozens of photos sent to prove it was different. He offered me a 20% refund to “modify” the light fixture…. No offer to replace it with the right one??
So weird.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Bought this filter and intake hose…

Bought this filter and intake hose bundle for my 2014 Mazda 3 since the old system was clogged. 45 bucks and it got here in 3 days. everything clamped on perfectly. acceleration is way smoother now and gas mileage is up. works for me.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. I bought something last year from them and they accepted the returns but they give me the wrong returns address just so I can't ask for money back through PayPal. Is a company scam with a fake UK address.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Great working with J car parts ordered…

Great working with J car parts ordered a part for a Mercedes ignition coil and it was delivered quicker than we anticipated. We had an issue with it a few months later contacted the department and they were great to help us and resolve our situation promptly.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Don’t order from them they sell the…

Don’t order from them they sell the lowest quality parts that get damaged they offered to send a replacement and refund 25% I’m still at over a month with it not shipping and no refund this site is one step off from a scam

19 December 2025
Unprompted review

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