Company activity

Updated 7 hours ago

This page gives you a detailed overview of how JUMiNGO has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: August 2019.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

203

Verified

1,399

Invited

0

Redirected

45


Total reviews from the past 12 months

1,647

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How JUMiNGO got its reviews in the past 12 months

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Mar-MayJun-AugSept-NovDec-Feb

Profile merges

How many profile merges happened in the past 12 months

17 March 2021

One profile merged into JUMiNGO because it was about an identical domain.

JUMiNGO's TrustScore became 4.3 after this profile merge (previously 4.7).

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New reviews by star rating

How many new reviews (distributed by star rating) JUMiNGO got each month in the past 12 months

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Mar-MayJun-AugSept-NovDec-Feb

Reply behavior

How JUMiNGO replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 2 weeks or less.

  • Has replied to 93% of their negative reviews.

JUMiNGO’s flagging activity

How frequently JUMiNGO flagged their reviews in the past 12 months

What's a flagged review?

  • JUMiNGO may flag a review if they think it's in breach of Trustpilot's guidelines.

  • JUMiNGO selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • JUMiNGO flagged 127 of their reviews a total of 128 times.
  • 3% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

5

4%

3-star

3

2%

2-star

7

6%

1-star

112

88%

*Data doesn’t include the 2 flagged reviews that Trustpilot is currently investigating.

What happened to the 127 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

29

Reviews removed from trustpilot.com

98

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by JUMiNGO

5

Reviewer resolved the breach of Trustpilot's guidelines

24

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

95

Reviewer didn't resolve the breach of Trustpilot's guidelines

3