JUNK Rubbish Removal Reviews 179

They don't pay bills. Staff was happy and friendly, approved quotes, then they will avoid all contact and WON'T PAY.
Customers; Don't support a business that doesn't support others!
Businesses; Get 100% payment first!

Fast and friendly service. Highly recommended.

Fantastic service. The team arrived. Were pleasant to deal with and got the job done asap. Didn’t have to wait. Easy payment options and I didn’t have to lift a thing. Excellent service.

This company 👌 were very professional and friendly with the way they helped me today Thursday. Straight up with Quote and price,and Cory was a good person to interact with.Thanks Fabian.

The service was extremely efficient and courteous from the time I posted my request for rubbish removal to completion of the job, all within 24 hours!

While the team of two men that collected the items were lovely, we were met with a HUGE bill for the service.
I was informed that they too a queens size mattress when they didn’t ( I wasn’t home but my teenage son was) - additionally the reason I was out as they had indicated they would arrive in the afternoon, but arrived at 11:30am !!!
I had little to no oversight in what was taken away , resulting in cubic meters of space used, determined by them and not confirmed with the adult in the house ( who they knew was there!!)
8 days from Christmas and I’m trying to find 100’s of dollars we don’t budget for.

The team from Junk removal arrived on time. Moved a massive amount of home clean out really quick, were highly respectful and polite. Thanks to Junk removal team.

The collection process was very efficient. Communications were excellent, with a tracking website so I knew exactly when to expect them.

I completed their online form to request a quote, got a call from a bloke who spoke at a million miles an hour, and I asked a question and he interrupted me and said, “Mate it’s all in the text I’m about to send you,” and I continued with, “But just one quick question…” and he hung up in my ear. Unbelievable. Shocking customer experience. I texted him back telling him I don’t do business with rude people. I’ll never contact these people again. Horrific.

Very helpful lovely men once the other man came so there was two easy cheap great experience

This is the second time I’m using their services and again they’ve done a great job! Will of course use them should l need to again and recommend them to family & friends.

They backed their truck into the roof, damaged the guttering and cost 2k in damages (Accidents happen). Contacted them to which "Richard" said they had lodged a claim with their insurance. At the time I was a renter and also working with Real Estate agents to get the house cleaned up, when either of us tried to get updates, we were fobbed off or told it was already lodged; they lied. All attempts to follow up were ignored, its now in VCATs hands as a result. Quote was double what you'd expected, decietful tactics and Richard has the grace and personality of an STI. Defrauded me thousands of dollars. You might get lucky once with them, but don't risk it.

I was not happy with the services. The guys from the junk truck were rude and me feel bad. It should be easy to get help with rubbish, but it was a bad experince for me. I won't use them again.

I contacted Mattress Recycling Removal and it was a very bad expeirience. The guy was rude and did not listen. I would not use this service again. Very disapointed!

The team was quick and efficient, the communication was clear and timely, the service was affordable.

So easy to book and pay online. Pick up was with in few days in my area of Melbourne so the spare mattresses did not need to be taking up space at our home for long.
Excellent communication via text and a phone call 16mins prior to arrival. All done and dusted within days. Very pleased.

Easy to book online.
The removal guys arrived in the stated time frame.
They removed the mattress from inside the apartment.
Hassle free.

The guys were friendly knowledgeable, professional! They both done an awesome job.Nothing seem to much for them. They worked as a team. Got the job done. Thanks you.

Highly recommend this service.
The staff were experienced, professional and treated us and each other with respect while loading a household of furniture and rubbish into the truck.
We felt good knowing that any reusable items would find a home.

The service from the initial phone call to the pick up was amazing. Two very friendly and capable men came, polite,clean easy to comunicate with.

They were sensitive to my situation cleaning out my deceased fathers garage. Would highly recommend.