KACHEL Reviews 197

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product's quality, design, and overall feel, often describing the fabrics as beautiful and the dresses as well-made. Consumers appreciate the attention to detail in the construction of the garments, noting that they fit well and are true to size, aligning with the size chart provided. People highlight the fast and efficient delivery service, with many receiving their orders within a couple of days. The careful and beautiful packaging of the items is also a recurring positive point, making the experience feel special. Overall, consumers express high satisfaction with both the product and the service provided.

Based on these reviews

Rated 5 out of 5 stars

Great experience all round! I stumbled across Kachel label online one night and instantly fell in love with the designs, so bought one of the dresses to see whether the quality was as good as it app... See more

Company replied

Rated 5 out of 5 stars

Exceptional service. I had to return my dress as it was too small. It was easy to access the return details on the website. I received the refund promptly. A larger size was ordered and arrived wit... See more

Company replied

Rated 5 out of 5 stars

I love all my Kachel dresses . They feel beautiful on your body and lovely designs. Iade a purchase and sadly when they were packing they noticed a fault.and it was the last Suze 10 Instead of sendin... See more

Company replied

Rated 5 out of 5 stars

Wow, fastest delivery !! And of course excellent items. . . I have been looking to purchase an amazing dress for a little while. Christmas was a great excuse to finally make a purchase, and I'm not di... See more

Company replied

Rated 3 out of 5 stars

The pattern and colour is beautiful which was the main reason for the purchase. Not a lot of shape at the waist considering I purchased a size 8. A bit sack like. Lucky for the belt though the belt re... See more

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Rated 4 out of 5 stars

Love my dress, the fabrics are beautiful. Bought a size too big based on the size suggestions but will take it in. Otherwise I’m very happy with it.

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Rated 5 out of 5 stars

The whole experience was lovely. The dress is exactly as it was portrayed on the site. The parcel was delivered promptly and the contents were beautifully presented. The dress is made with attention... See more

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Rated 5 out of 5 stars

The clothes are beautiful and well made. The delivery of my parcel was quick. So, overall a very good experience taking into consideration the quality of the clothes, the designs and the prints. Just... See more

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Rated 5 out of 5 stars

Fantastic service and delivery. I ordered my item on Thursday and was delivered the on Friday! The dress was beautifully wrapped just as if I'd bought it in a shop. Couldn't be happier.

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Rated 5 out of 5 stars

I love my Kachel dress. Perfect fit and gorgeous style. I was amazed at the speedy and streamlined service. I received my dress within 2 days of of placing my order. Very happy customer!

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Rated 5 out of 5 stars

Dress was beautiful and the material very good quality, I love the colours. It was packaged beautifully as well. Delivery was very fast. Highly recommended.

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Rated 5 out of 5 stars

Simple, everything easy and spot on. Received my dress before expected time. Nothing frustrating. Keep up good work!

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Rated 5 out of 5 stars

This dress is gorgeous. The fabric and fit is perfect and the quality of the cut is beautiful. Delivery was also quick.

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Rated 5 out of 5 stars

I saw the dress on model doing a shoot in Fiji, loved the dress, ansked her where it came from and she told me where to find it. I got the last 12, on sale, and it’s a perfect fit!! ( I was worried I... See more

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Rated 5 out of 5 stars

Absolutely love my new dress and it fits perfectly. So beautifully made! Was delivered super quick too!

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Rated 5 out of 5 stars

Everything was fantastic 😍 xxxxxooooo Love the blouse I purchased. It's beautiful. Fits well too. Fabric and print is gorgeous 😍🥰

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Rated 5 out of 5 stars

I love my new dress , very high quality fabric , after this time , this brand is one of my best shopping.

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Rated 5 out of 5 stars

The fabric is beautiful, and the sizing is accurate. It feels like a quality dress and looks like the pictures.

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Rated 5 out of 5 stars

Dress is beautiful fits perfectly, ordered express delivery friday morning and arrived on my doorstep 11am Monday. Fantastic service all round

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Rated 5 out of 5 stars

Lovely quality and well made dress. Speedy delivery. Size chart accurate for this purchase.

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Rated 5 out of 5 stars

A bit disappointed that I have t received my dress yet! But I think an Australia Post fault not Kachel!

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Rated 5 out of 5 stars

Product was perfect and as described and photographed. Very quick delivery time.

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Rated 5 out of 5 stars

Love the two dresses I have purchased for special Occasions Lots of compliments!

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Rated 5 out of 5 stars

My KACHEL dress is beautiful, gorgeous colours and a good price. It’s nicely made and the fabric is lovely.

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Rated 5 out of 5 stars

Prompt posting and quick delivery. My dress was beautifully wrapped and I adore it.

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Rated 5 out of 5 stars

Love the dress. Perfect for a summer wedding. Ordering to delivery was extremly fast.

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Rated 5 out of 5 stars

Lovely dress exactly as pictured on the website. Good protective packaging to protect the delicate garment.

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Rated 5 out of 5 stars

Beautiful dress, speedy delivery and great fit. Couldn’t be happier.

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Rated 5 out of 5 stars

Ordered the dress online and had fast delivery. Really happy with the quality

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Rated 5 out of 5 stars

Very pleased with my purchase. Beautiful material, high quality. Very quick delivery . Highly recommend.

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Rated 5 out of 5 stars

Arrived quickly. Had to return an item due to size. So easy and refund within days

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Rated 5 out of 5 stars

Beautiful individual garments and true to sizes and truely good service.

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Rated 5 out of 5 stars

Absolutely beautiful dress, style is super flattering, colours are perfect, comfortable and very versatile-highly recommend and hope there are more to come in different colours.

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Rated 5 out of 5 stars

Love my dress - online process was quick and easy.

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Rated 5 out of 5 stars

Beautiful garment, 50/50 cotton linen. Delivery was so quick

Company replied


Company details

  1. #8 of 40 best companies in Clothing Store
  2. #2 of 6 best companies in Dress Store
  3. #3 of 27 best companies in Women's Clothing Store

About KACHEL

Written by the company

KACHEL
KACHEL - New Arrivals

An Australian brand fusing art and fashion. Inspired by trips to hidden vintage markets and travels to distant corners of the world, KACHEL is renowned for its array of billowing blouses, swishy skirts and flared dresses doused in paisley motifs, feminine blooms and colour-pop tie-dye.

NEW ARRIVALS
THE DRESS EDIT
TOPS
BOTTOMS

The definitive shopping destination for Women's Clothing

FREE HAIR ACCESSORY

WITH EVERY ORDER

WITH EVERY ORDER
AVAILABLE WHILE STOCK LASTS

Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Gorgeous shirt

Gorgeous shirt, quick delivery

27 January 2026
KACHEL logo

Reply from KACHEL

Thanks ,Rebecca! We know how exciting it is to get new clothes, so we aim to get them to you ASAP. Thrilled you had a seamless experience and that you love your new shirt.

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress. Fast delivery

21 January 2026
KACHEL logo

Reply from KACHEL

We are absolutely thrilled to hear you’re loving your new Kachel dress!👗 It sounds like it was made for you. Thanks for the 5-star love!

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

Great

Great! Beautiful exquisite dresses

19 January 2026
KACHEL logo

Reply from KACHEL

Thank you so much for the wonderful review! We obsess over our fabric selections, so we are thrilled to hear you're loving the quality. It sounds like the perfect fit—enjoy wearing it!

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

This dress is gorgeous

This dress is gorgeous. The fabric and fit is perfect and the quality of the cut is beautiful. Delivery was also quick.

19 January 2026
KACHEL logo

Reply from KACHEL

Thank you so much for the 5-star review! We are thrilled to hear that the dress fit perfectly. We strive to create garments that make our customers feel confident, so knowing it was just right makes our day.

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

Beautiful clothes, great service

Very pleased with my purchase. Beautiful material, high quality.
Very quick delivery . Highly recommend.

18 January 2026
KACHEL logo

Reply from KACHEL

Thank you for the amazing review, Maria! We are thrilled to hear you love the quality of your new pieces. We take pride in our fabrics and craftsmanship, so this means the world to us. Enjoy your new look!

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

Dress was beautiful and the material…

Dress was beautiful and the material very good quality, I love the colours. It was packaged beautifully as well. Delivery was very fast. Highly recommended.

15 January 2026
KACHEL logo

Reply from KACHEL

Wow, thank you! 🤩 We put a lot of effort into ensuring our garments are made to last. Hearing that you appreciate the quality of Kachel truly makes our day! We believe the experience should start before you even put the clothes on. Thrilled you loved the packaging.

With Love
Kachel Clothing xx

Rated 4 out of 5 stars

Gorgeous dress

Love my dress, the fabrics are beautiful. Bought a size too big based on the size suggestions but will take it in. Otherwise I’m very happy with it.

8 January 2026
KACHEL logo

Reply from KACHEL

Thank you for the honest feedback. We pride ourselves on high-quality fabrics, but we know fit is everything. We’ll be sure to pass your notes on sizing to our design team and hope you'll check out our new range coming soon!

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

Lovely shirt

Lovely shirt
Fits and looks lovely
True to size
Quick postage

12 January 2026
KACHEL logo

Reply from KACHEL

Spot on! ⚡ Thanks for letting us know the shirt was true to size. We hope it becomes a staple in your wardrobe, Vicki! Thank you for leaving us a 5 star review.

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

Love my new Kachel shirt and dress

Love my new Kachel shirt and dress! Awesome for this Summer and Europe next year!

12 January 2026
KACHEL logo

Reply from KACHEL

We’re thrilled you love your new pieces, Geraldine! That Kachel is definitely a wardrobe staple, and we know you’ll look amazing in it.

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

I love my new dress

I love my new dress , very high quality fabric , after this time , this brand is one of my best shopping.

29 December 2025
KACHEL logo

Reply from KACHEL

Thank you for sharing your positive experience with Kachel. We’re delighted to hear that you’re satisfied with the quality of the product. Our team works hard to ensure we deliver high-quality items that exceed customer expectations, and it’s rewarding to know we’ve succeeded.

We truly appreciate your feedback and your trust in our products.

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

Excellent service

Excellent service. Exceptionally quick delivery. Superb quality garment.

5 January 2026
KACHEL logo

Reply from KACHEL

We genuinely appreciate your fantastic review, Suzanne. Thanks so much for sharing your experience with the community and our team. Enjoy your Kachel purchase!

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

Product was perfect and as described…

Product was perfect and as described and photographed. Very quick delivery time.

4 January 2026
KACHEL logo

Reply from KACHEL

Thanks so much for the review, Heather! We're thrilled that you're loving your new Kachel purchase —shoutout to great taste! Your feedback and support means the world to us.

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

I love all my Kachel dresses

I love all my Kachel dresses . They feel beautiful on your body and lovely designs. Iade a purchase and sadly when they were packing they noticed a fault.and it was the last Suze 10 Instead of sending faulty item I was sent a email and refund. So I purchased next size up Good job packing team 👏 orderd new suze in 24th Dec My dress arrived on 29th Dec just in time for NYE 😘

24 December 2025
KACHEL logo

Reply from KACHEL

Thank you so much for your positive review! We’re so glad to hear that you had a great experience with us. Your support means the world, and it’s always a pleasure to serve customers like yourself. We look forward to welcoming you back soon!

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

Wow, it's here !!

Wow, fastest delivery !! And of course excellent items. . . I have been looking to purchase an amazing dress for a little while. Christmas was a great excuse to finally make a purchase, and I'm not disappointed. . . Awesome !!

14 December 2025
KACHEL logo

Reply from KACHEL

Knowing our customer service was spot on and that you love your online purchase makes us so happy! These are the stories that make our work worthwhile. Thank you for your support and kind words.

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

Everything is perfect!!

27 November 2025
KACHEL logo

Reply from KACHEL

We love it when our customers let us know their online experience was perfect. We hope you love wearing your new Kachel purchase and please come back and shop with us again!

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

It's a beautiful dress

The whole experience was lovely. The dress is exactly as it was portrayed on the site. The parcel was delivered promptly and the contents were beautifully presented. The dress is made with attention to detail and a very high quality fabric. It is true to size. This is my second Kachel dress and I love them both. I'll be looking for something without a collar from you next time so I hope I find something special again

10 November 2025
KACHEL logo

Reply from KACHEL

Helen, your continued support and the kind words you’ve shared in this five-star review mean the world to us. We’re truly honoured to have you as a valued customer. Thank you for choosing us and for taking the time to leave such positive feedback once again.

With Love
Kachel Clothing xx

Rated 5 out of 5 stars

One happy customer.

Beautiful dress, speedy delivery and great fit. Couldn’t be happier.

10 November 2025
KACHEL logo

Reply from KACHEL

Thanks for your 5-star review! We sincerely appreciate your feedback.

With Love
Kachel Clothing xx

Rated 3 out of 5 stars

Nice pattern.

The pattern and colour is beautiful which was the main reason for the purchase. Not a lot of shape at the waist considering I purchased a size 8. A bit sack like. Lucky for the belt though the belt requires stiffening to give a more polished finish. A little disappointing for a first purchase.

12 November 2025
KACHEL logo

Reply from KACHEL

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

With Love
Kachel Clothing xx

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