KissProm Reviews 1,586

If you are looking at formal dress options look no further. I ordered my daughter a dress that in a brick n mortar store was 4xs the price. We took the measurements and ordered recommended size. It ca... See more

We recommend KissProm! (KissProm.com) They did an excellent job hearing our needs and intentionally getting our needs met, in a timely fashion and creating a beautiful dress. "Job well done... See more

I have homecoming next Saturday and I had ordered my dress 3 days ago and it came today ! I'm so beyond happy with it it's so amazing this is the second dress I've ordered and they've both came so fas... See more

I didn’t know whether or not to trust this website but looking through reviews it seemed okay. When I placed my order I noticed shipping was taking a while, I emailed them and they got back to me righ... See more

Horrible company! The dress color did not work. Received and contacted the company right away. Within hours of receiving the dress. Reached out multiple times, finally got a return label. Shipped ba... See more

The dress turned out absolutely gorgeous. These types of dresses do run a little small...my daughter is skinny and typically wears a size 2 and luckily there is some give with the lace-up straps in b... See more

We found the store online and decided to visit in person at the Corona location. Beautiful store with big mirrors to see every angle of the dresses being tried on. Huge selection of styles an... See more

I absolutely loved this dress. The fit was perfect without feeling uncomfortable. The material felt high-quality and flattering, and I felt so confident wearing it. It was one of those dresses that ma... See more

Customer service is superior. Constant feedback and communication through the whole purchase experience. Timely responses, top notch boutique. My daughter ordered a custom fit very detailed dress for... See more

If I could leave 10 stars I would!! I called to see if my order had tracking and it turns out it wasn’t even in production; Ruby to the rescue!! She helped me find an alternate option that would... See more

I've ordered from several online formal dress sites before, but this one truly stood out to me. I was really nervous about whether my dress would arrive on time, so I reached out via email and was rel... See more

The dress fit perfectly and was EXACTLY what we wanted! The customer service (Kardel and Lisa) at KissProm were beyond great! Truly “old school”. They were very responsive and rushed our order to ma... See more

I was freaking out after reading other people’s reviews however, zero problems from start to finish. Ordered on line, used a coupon (that worked) got tracking information, which I checked daily, and r... See more

I was very skeptical after ordering from reading some very discrediting reviews. However, I was very impressed with how well the company kept in contact with me, as well as updating me with shipping.... See more

i had a wonderful first experience here. the employees were extremely kind and helpful when we came in. they made sure to check up on us and were always there if we had any questions. this is more of... See more

I needed a dress for homecoming court on short notice and needed to order with fast shipping over a holiday weekend. After emailing with Kardel Xu from kissprom I was reassured the dress order would... See more

Wonderful staff, we’re very patient with my daughter who didn’t know what color she wanted and what size she was, we purchased three dresses and the one that was special ordered came in time and that... See more

We not only loved the dress and shoes we got for my daughter's homecoming dance, we also really appreciated the communication with details of shipping. Any concern or questions we had about our order... See more

I bought this dress for my granddaughter to wear to homecoming. It came beautifully packaged and exactly within the time stated. The dress is beautiful, made well and fit her perfectly. I will definit... See more

I find it unbelievable that any of these positive reviews are legitimate. The quality of these dresses are awful. The customer service was insulting and swindled money away for return shipping fees an... See more

I was last minute homecoming dress shopping when I saw the most gorgeous dress from here it had all I wanted, but I knew it was risky to order something late but I trusted and I am so happy I did I re... See more

I thought I purchased the wrong color dress, customer service was very prompt in responding and assured me I ordered correctly! Dress fit perfectly, no alterations were needed (she is on the petite en... See more

Ruby helped me two days in a row and was absolutely incredible! I came in 40 minutes to close the first day and she recommended I come back again the next day to verify my sizing before I ordered onli... See more

My daughter stumbled across this dress store a week ago looking online for a prom dress. We live in Texas where there’s literally dress stores everywhere and finding one wouldn’t be impossible but we... See more

Dress is absolutely beautiful! It is perfect. The customer service was top notch and I really value good customer service these as most companies are slipping. I would order again from Kissprom, and I... See more

Sizing was completely off. Everything was cut way too small. There is a 15% restocking fee for each item plus an additional 10% for any multiple items plus a return shipping fee. Assume you’ll get hal... See more

I am extremely upset and disappointed with how this situation has been handled. If you knew you couldn’t fulfill the order, why did you continue to assure us that it would arrive on time? My daughter... See more

I ordered my daughters quinceañera dress online, let me start with saying the prices are phenomenal, the material quality is amazing, the customer service I received from Hancy was great, she made s... See more

This dress was absolutely beautiful on my daughter. She wore it for her high school homecoming dance. She got wonderful comments on how beautiful the dress was on her. She looked like a real princess.... See more

This is the 2nd dress I've ordered from this boutique and the dresses are great quality. My daughter has picked 2 different corset style dresses and they fit like a glove! Will definitely be ordering... See more

My daughter and I finally found a dress we both agreed on at Kiss Prom. The dance was approaching and I got nervous because we wanted the dress and time for alterations. I reached out and got personal... See more

Great customer service by Kardel! I was contacted the day after my order to confirm sizing and check when the event date was. Kardel kept in contact with me when I inquired about timing and then pushe... See more

Had a misunderstanding and Vera made things right with expedited shipping so we got my daughter’s dress in plenty of time for her event. Next time if we use KissProm I will know to order much sooner... See more

I was nervous about ordering my homecoming court dress from this website but I am fully satisfied with my purchase! The dress came on time, even early, and when I asked for assistance with my order, A... See more

I WANT TO HEAR FROM SOMEONE FROM KISS ASAP! I AM FIXING TO CALL MY BANK AND DISPUTE THE CHARGES AS WELL AS CONTACT THE BBB. ORDER CONFIRMATION WGM5H5JCY VANESSA BLUE STRAPLESS A-LINE TIERED CR... See more

The dress came exactly like the picture, and just in time for prom. I loved the dress it fit perfectly and the color was spot on. I emailed for assistance and received an email from Ashley S that same... See more

Our experience with kissprom was incredible!! I was so hesitant to order a dress online. But Vera could not have made the process easier. She helped me with sizing and quickly had my order processed... See more

What an amazing experience! Our daughter made homecoming court her senior year. They gave us less than 4 weeks to find a dress and design a float. We ordered 2 dresses to see which would work and neit... See more

I had no idea where to get my homecoming dress and wanting something unique that wasn’t going to cost a fortune. I found kissprom and I order a beautiful homecoming dress. It came in a week and was so... See more

My daughter purchased a dress from another site. The dress arrived and it was completely a different style and color that she purchased. With time being cut short and Homecoming being around the c... See more

We ordered a dress for my daughter’s homecoming. I didn’t realize I should have expedited it. After contacting the company, they quickly responded and kept in touch with me about the date and helped m... See more