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1.7
Bad
262 reviews
Replied to 78% of negative reviews
Typically takes over 1 month to reply
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Simple mais super efficace
Simple mais super efficace. Pas besoin de plus, ça fait le job.
2 December 2025
Unprompted review
horrible article pas pareil que les…
horrible article pas pareil que les photos , mauvaise qualité
21 November 2025
Unprompted review
Reply from Laroque Mode
Bonjour,
Merci d’avoir pris le temps de partager votre avis. Nous sommes désolés d’apprendre que l’article reçu ne correspond pas aux photos et que la qualité ne vous a pas donné satisfaction. Cela n’est pas conforme à nos exigences de contrôle, et nous souhaitons vérifier votre dossier afin de vous apporter une solution rapide.
Pourriez-vous nous envoyer votre numéro de commande ainsi que quelques photos du produit à support@laroque-mode.com ? Notre équipe se chargera d’examiner la situation et de revenir vers vous avec une résolution adaptée.
Merci de nous donner l’opportunité de corriger cela.
Cordialement,
L’équipe du service client
Reply from Laroque Mode
Hello,
Thank you very much for your message! We’re delighted to hear that the suit meets your expectations.
If you ever need anything else, we’ll be happy to assist you.
Have a great day!
Avoid shopping at this store
Avoid shopping at this store. Returns must be sent back to China. The shipping cost is often higher than the value of the returned goods.
18 August 2025
Unprompted review
Reply from Laroque Mode
Hello,
Thank you for sharing your experience. We are truly sorry to hear that your order did not go as expected. Customer satisfaction is very important to us, and we would really like to understand what went wrong so we can resolve it as quickly as possible.
Could you please contact us at support@laroque-mode.com? Our team will be happy to assist you and find a suitable solution.
Thank you for giving us the opportunity to improve our services.
AVOID.. Chinese masquerading as French
Just reached out to this company as a pair of trousers were of interest .. they couldn’t tell me the answer to my question which was ‘ what is the fabric ‘ they had to refer to a specialist department .. I’ve since read reviews and happy I swerved this company .. AVOID
12 June 2025
Unprompted review
Reply from Laroque Mode
Bonjour,
Merci d’avoir partagé votre expérience. Nous sommes sincèrement désolés d’apprendre que votre commande ne s’est pas déroulée comme prévu. Chez nous, la satisfaction de nos clients reste une priorité, et nous souhaitons vraiment comprendre ce qui n’a pas fonctionné afin d’y remédier rapidement.
Pourriez-vous nous contacter à support@laroque-mode.com ? Notre équipe se fera un plaisir de vous aider et de trouver une solution adaptée à votre situation.
Merci de nous donner l’occasion d’améliorer nos services.
You have seen the feedback be warned
You have seen the feedback and there really is not anything more I can say…this a Chinese company masquerading as a French company and if you try to return anything it will cost you a fortune. I ordered a pair of shoes size 41 and I got size 38! What can you do? It was my fault, I didn’t check the reviews here first, I believed they were French. Unfortunately most people will not check TrustPilot and only come on here when they have a grievance. So be warned, don’t buy anything from this company.
22 March 2025
Unprompted review
Reply from Laroque Mode
Bonjour,
Merci d’avoir partagé votre expérience. Nous sommes sincèrement désolés d’apprendre que votre commande ne s’est pas déroulée comme prévu. Chez nous, la satisfaction de nos clients reste une priorité, et nous souhaitons vraiment comprendre ce qui n’a pas fonctionné afin d’y remédier rapidement.
Pourriez-vous nous contacter à support@laroque-mode.com ? Notre équipe se fera un plaisir de vous aider et de trouver une solution adaptée à votre situation.
Merci de nous donner l’occasion d’améliorer nos services.
C'est un arnaqueur, avoid.
C'est un arnaqueur.
For 50 euros I was sent something in a plastic bag that was sewn like a child cut it out and temporarely sewed it. It was not the sale material, design, colour, and was cut out and sewn like an item for a euro. I just Lost 50 euros trying to get a gift for someone and I am very upset.Trying to contact them is not even possible.
Avoid at all Costs. It is a front, and a good looking one. Avoid.
22 December 2024
Unprompted review
Reply from Laroque Mode
Bonjour,
Votre retour est précieux pour nous, car il nous aide à améliorer continuellement nos services. Nous regrettons sincèrement que votre expérience n’ait pas été satisfaisante et souhaitons comprendre ce qui s’est passé.
Afin que nous puissions analyser votre cas et vous proposer une solution adéquate, n’hésitez pas à nous écrire à support@laroque-mode.com.
Nous espérons avoir l’occasion de vous offrir une meilleure expérience à l’avenir.
Absolutely shit company
Absolutely shit company. Not a car about customer service or after sales. Don’t touch them with a barge pole just another company using Chinese crap
14 November 2024
Unprompted review
Reply from Laroque Mode
Hello,
Thank you for sharing your experience. We are truly sorry to hear that your order did not go as expected. Customer satisfaction is very important to us, and we would really like to understand what went wrong so we can resolve it as quickly as possible.
Could you please contact us at support@laroque-mode.com? Our team will be happy to assist you and find a suitable solution.
Thank you for giving us the opportunity to improve our services.
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