Louise Carter Jewelry Reviews 576

Took a long while to get, only to learn it was coming straight from China, then repackaged and shipped from Philadelphia. Packaging is really adorable, but the gold jewelry looks freakishly fak... See more

I’m giving them two stars because I haven’t had them long enough to know if they’ll tarnish but they look completely fake. The gold looks so orange it looks exactly what I buy from Walmart. I didn’t e... See more

Avoid at all costs!! I was allergic to whatever fake/synthetic compounds they use to make their jewelry and requested a return with refund. They gave me the address to return it, so I did (at my ow... See more

This company shouldn't exist!!!!!!! Jewelry horrible, most of them came broken, or broke while wearing. Tarnish, specially connecting parts. Looks cheap. Customer service as horrible as their jewel... See more

I bought this as a gift for my girlfriend and it was a win instantly. The packaging felt premium and the jewellery looked even better in person. She’s worn it pretty much every day (including shower/... See more

Garbage jewelry. Is there really more that needs to be said? This jewelry company claims their items to be waterproof, sweat-proof, and tarnish-free but part of my order ARRIVED tarnished. As far as I... See more

Scam! Ordered a set of jewelry. Tracking number never worked, always said “unknown to unknown” once I contacted via email, received a generalized email saying they flagged my order and would reship… 1... See more

No customer support whatsoever. I have never recieved anything I ordered. I keep getting emails returned with the words "NULL NULL" I am guessing that means they dont care ive spent a couple hundred b... See more

Marketing is very captivating and well put together. I haven’t actually purchased and I’m glad I didn’t. Their IG page has no comments which is a huge red flag for fraud when looking for a quality pro... See more

Terrible company with even worse customer service. My order was placed more than a month ago and it still hasn’t arrived. Repeated complaints and no response from them. Their customer service is compl... See more

Jewelry is not made for everyday wear. Tarnishes after several wears. Necklaces are cheap; broke after I wore twice and since it had been longer than thirty days, wouldn’t replace the necklace or give... See more

No items have ever been delivered, just received an e-mail from a company I don't even recognize that my delivery was returned to the warehouse due to "Force Majure" We have an extremely large Deliver... See more

Stay away, Choose 7 pieices waiting 4 weeks they came and gave me random 7 pieces that I did not choose, then they said it was what I bought was a bundle not choosing, Yet I sat there and chose 7 spec... See more

I absolutely love this jewelry and it's so surprising to see negative reviews. I have never had a problem with the quality, price point or wear and I have super sensitive skin. The jewelry is gorgeous... See more

Absolute Waste of Money – Broken Item, Terrible Service Do yourself a favor and avoid Louis Carter. I received a ring that was not only the wrong size but looked incredibly cheap—nothing like the p... See more

I had high hopes for this jewelry and was really excited upon receiving it. One of the chokers, made with pearls, immediately broke and I was super disappointed. The herringbone choker lost its charm... See more

By far the worst customer service. When I placed my order, I immediately noticed that I had the wrong address. I sent several customer service emails only to have them all bounce back stating "not d... See more

This is coming directly from China. It took over a month to arrive, even beyond there “average” of 15 business days. Shipping information did not provide any details or location or the package. I co... See more

It’s hit or miss. The rings are always great, in my experience - sturdy, beautiful, and don’t tarnish. Some of the bracelets are good if they actually fit, but some of them appear to be designed for t... See more

I purchased one of the 5-pc promotions. The bracelet changed color within a day, the pendent and chains quickly followed, and the earrings made my lobes itch terribly. I will not recommend or order f... See more

The shipping took over a month, and when I received the items, several of them were blatantly wrong. I bought 10mm hoops and they sent the small 5mm ones. The bracelet I ordered would MAYBE fit a todd... See more

Poor quality overall. Necklace did not even have the right clasp and is unwearable. Pearls were unsightly. Earrings difficult to open/close and hurt to put on. The 18k gold plating they brag about... See more

Deceptive photoshopped images of products compared to what was received. Shipping took one month despite no warning that they ship from CHINA. Buyer responsible for paging for return shipping to CHI... See more

The necklaces looked better quality on the website when I opened the box they looked really cheap. The ring wasn’t a true size 7 I couldn’t fit it on my finger and it’s too big for my pinky so waste o... See more

I received my Seven Piece Package today. The huggie earrings and the 5 diamond stud set were lovely. The chains are poor quality and the clasps are horrid and cheap. The paperclip bracelet was only... See more

Absolute scam. Multiple items came broken and with gems missing. Customer service was very unhelpful. I kept telling them I do not want an exchange and would like a refund and they kept responding wit... See more

I ordered 10 pieces - four days later they changed the order to only include 5 of them instead FOR THE SAME PRICE. They claimed it was a system error and refused to cancel the order and "shipped out"... See more

Ordered an advertised ring with fine detailing for £24 waited weeks to arrive a piece of cheap tat! Dark nasty cheap, scored metal with no fine detailing to resemble the original piece. Customer serv... See more

The earrings are fine but the necklaces are NOT sweat proof. They rub off a brown/orange mark on my neck and shirts. Had to contact customer support 3 times before they got back to me. They only respo... See more

if I could give zero stars I would. I did order from them a while back and received my jewelry however, within a few months it tarnished and when I contacted them about their lifetime warranty, they s... See more

I have order from multiple company and have never face this problem. I order two times but it wasn’t deliver for over two months. Finally received the second order but first order still missing. After... See more

DO NOT ORDER. Not gold, not waterproof. Took it to a jeweler because they sold me broken sets, the jeweler couldn’t even work on them because the material was too cheap to fix without it disintegratin... See more

ordered my stuff on march 6th, due to "winter conditions" its still waiting for a courier. I sent emails asking to cancel my order. no replies back, and by the looks of everyones experiences, I'm neve... See more

I have ordered 5 silver jewelry pieces and I must say the quality is more than poor and looks nothing like the picture! No way I’m going to walk around with any of the pieces and since I am based in E... See more

Waited for more than 1 ½ months for delivery and once arrived rings where totally fine but wearing the jewelry for 1 week, the color changed, one ring broke. Very disapointed.

These folks are crooks. I have been waiting for an order since January. I also had issues with tracking. They acknowledged an error and said they sent a second order (supposedly). I am still wai... See more

I had really high hopes for this brand. Two out of the seven pieces I think I’ll be able to wear. The necklaces are of bad quality. And the color does not match any of my other gold jewelry. I will sa... See more

Never received my order. Company refuses to refund claiming package is still in transit, though they cannot locate it. Very scammy! Highly DO NOT recommend. I’m bummed too, because the jewelry looks... See more

Bad customer service shipping takes forever and don’t really answer your questions. Shipping takes forever been 20 days and I have no idea when it’s arriving or in the US it is. Since the tracking inf... See more

I recently purchased a bundle from Louise Carter. They went out of their was to make the purchase process easy, even having a real person follow up by text to assist. But it was all downhill from ther... See more