Lucca Cycling Club Reviews 4

TrustScore 3.5 out of 5

3.7

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Company details

  1. Travel Agency

Written by the company

Lucca Cycling Club is a virtual atelier for cycling travel founded by former pro cyclist and Canadian National Champion Alison Testroete.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Sadly I did not enjoy Alliston as a…

Sadly I did not enjoy Alliston as a cycling guide. She was not very warm, nor engaging. She focused on herself the entire ride and did not ask me a single question. During the ride she failed to alert me to road hazards not once but 3-5 times. I was going to ride with her additional days and I canceled. I do not recommend her as a ride guide and she is very expensive.

2 June 2025
Unprompted review
Lucca Cycling Club logo

Reply from Lucca Cycling Club

Hi Lance — this is Alison.

I personally guide rides in Lucca, and I have no record of a booking, inquiry, cancellation, or refund request under your name. I’m also not aware of any ride on June 2, 2025, or of the situation you’ve described, which I haven't encountered in my years of guiding.

My rides are typically booked months in advance, particularly during peak season, which is why a fully non-refundable cancellation policy (within 14 days) is clearly stated on the site. Without a booking or prior correspondence, I’m unable to confirm that this review reflects an actual guest experience.

For anyone interested in learning more about our pricing, please see the FAQ here: https://luccacyclingclub.com/contact/

We also offer a number of free resources (including routes) available at these links:
https://luccacyclingclub.com/blog/
https://luccacyclingclub.com/tuscany-route-collection/

We welcome anybody who values thoughtful guiding and preparation, should the occasion align.

Rated 5 out of 5 stars

Great Trips with a Creative and Personal Flair

Alison and LCC organize and plan challenging trips — executed very well — with personal attention to the details that make traveling in a foreign country easy. Her staff is great and she attracts strong cyclists who are great people to spend time with. The individuals in the group support each other and the groups gel. I know for me, it’s a trip that makes my cycling year and it gives me incentive to arrive in better shape each year. Her route plans are creative and it’s not the same trip that every large tour group uses — definitely an experience to remember — seeing authentic parts of Italy (and with the most recent trip, parts of France). I’ve done three trips with Alison as a guide and I look forward to a future trip.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Lucca Cycling Club : Adriatico-Tirreno

Lucca Cycling Club puts on absolutely top notch tours. I rode the Adriatico-Tirreno (coast to coast) in September. Definitely the trip of a lifetime. The hotels were great. The route selection was excellent (and what a route it was...). The team Alison put together was the best part…and they were truly exceptional. Having World Tour-level support after a long day of riding was decadent...and very much needed! You won't be disappointed if you book a ride with Lucca Cycling Club.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Best Cycling trip ever!

I have done several of these types of trips with several organizers: the one with Alison and LCC was simply the best I have ever experienced. The support was fantastic, the accommodation outstanding and the food sublime. I will be doing another one in 2026!

7 September 2025
Unprompted review

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